AWS Cloud Developer

Job Description Dot Net developer with 5-7 years of hands-on development experience . Role involves working directly with clients to understand business requirements and deliver solutions. Collaborating closely with business stakeholders and offshore teams to ensure seamless communication and successful project execution. Requirements: 5-7 years of hands-on experience in DotNet development, with profiency in C#, VB.Net. Strong understanding of the .NET framework, including ASP.NET, ASP.NET Core, and related technologies. Proficiency in database design and SQL, with experience in SQL Server or other database technologies. Experience with web development technologies, including ASP.NET, MVC, APIs, and potentially front-end technologies like HTML, CSS, JavaScript Experience in client-facing roles, with the ability to translate business requirements into technical solutions. Collaborating with business and offshore teams to deliver successful projects. Troubleshoot and resolve complex technical issues in a timely manner. Participate in code reviews, ensuring high standards of quality, performance, and security. Contribute to the architecture and design of software solutions in line with industry best practices. Strong knowledge of software development life cycle, Agile methodologies, and version control systems (e.g., Git). Excellent problem-solving skills and attention to detail. Strong communication skills, with the ability to engage with both technical and non-technical stakeholders. Preferred Skills: Experience with microservices architecture. Knowledge of cloud platforms like AWS, Azure, or Google Cloud. Familiarity with DevOps practices and CI/CD pipelines.

REL Acoustics, a United Kingdom–based manufacturer of award-winning high-end sub-bass systems and subwoofers for use in two-channel and home theatre systems for over 20 years, is seeking to hire a Technical Customer Service Representative. This full-time position with benefits is located at REL Acoustics’ U.S. headquarters in Berkeley, California. The primary focus of this position is to deliver world-class customer service and technical support to REL customers and dealers via telephone, email, chat, and forums. The representative will help troubleshoot installation and product performance questions, ensuring customers achieve the best possible listening experience. REL provides thorough technical training on our products, giving the candidate the tools to be successful. In addition to supporting customers, the role includes hands-on responsibilities such as inventory management, order processing, quality testing, and shipping/receiving of subwoofers and parts. A successful candidate will be flexible, detail-oriented, and able to thrive in a fast-paced environment. Strong written and verbal communication skills, a passion for helping people, and an appreciation for quality high-end products are essential. Candidates must be able to work well under pressure, complete daily tasks with minimal supervision, and follow established processes to ensure consistent customer satisfaction. Duties & Responsibilities Customer Experience & Technical Support • Provide exceptional customer service while troubleshooting setup, installation, and product performance issues. • Guide customers through best practices for integrating REL subwoofers into their systems. • Diagnose potential technical issues and determine when replacement parts or repairs are needed. • Respond to inquiries from audiophiles and passionate customers with professionalism and empathy. • Escalate complex or high-value opportunities to the Director of Sales or leadership. • Guide customers and dealers through the entire service process, ensuring clear updates, proactive communication, and a positive experience from initial inquiry through resolution. Support Ticket & Call Management • Manage an average of 10+ daily support tickets spanning technical, warranty, policy, and repair needs. • Resolve approximately 75% of inquiries in a single interaction. • Take ownership of customer issues from start to finish, ensuring timely follow-up and resolution. • Handle 1–15+ inbound calls per day across a wide range of customer types and concerns. • Accurately log all customer activity and interactions in CRM software, ensuring proper documentation for follow-up and future reference. • Create sales orders for warranty or service repair parts and coordinate timely fulfillment. Inventory, Shipping & Quality Control • Safeguard and maintain accuracy of inventory, including subwoofers, parts, and supplies. • Pack and ship subwoofers, replacement parts, and accessories for both domestic and international customers. • Receive and process inventory, including returns, damaged units, and shipping supplies. • Test units for quality control, including proper classification of inventory based on results • Maintain warehouse cleanliness and organization, including proper disposal of e-waste, recyclables, and packaging materials. CRM & Sales Support • Track dealer referrals and provide leadership with performance metrics. • Document customer journeys clearly to ensure consistency in follow-up and support. • Build effective relationships with customers and potential customers by actively listening to needs and offering tailored solutions. • Other duties as required to support small customer service/operations team Qualifications & Core Competencies • Customer Focus: Excellent customer service skills with the ability to communicate clearly and empathetically with people from diverse backgrounds. • Technical Aptitude: Ability to understand, explain, and troubleshoot audio products and systems. • Communication: Strong verbal and written communication skills, including technical explanations for non-technical users. • Problem-Solving: Identifies and resolves issues promptly; gathers and analyzes information skillfully; develops alternative solutions; works collaboratively. • Organization & Detail Orientation: Strong organizational skills with acute attention to detail; able to manage multiple priorities and workflows. • Teamwork & Independence: Ability to work independently while also collaborating effectively with sales, warehouse, and leadership teams. • Professionalism & Integrity: Positive attitude, strong ethics, reliability, and commitment to delivering excellent service. Desired Experience • Prior experience in customer service, technical support, or a related role, preferably in consumer electronics or audio. • Familiarity with CRM systems, ticketing platforms, or Excel for tracking customer activity. • Experience in shipping/receiving, warehouse operations, or inventory management is a plus. • Interest in music, home theater, or high-end audio systems highly desirable. Physical Requirements • Ability to lift and move products weighing up to 70 lbs.

Job Title: C++ Developer  Location: Bethesda, MD  Employment Type: Contract About Us:  DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: The C++ Developer will design and develop software components to extract data from DB2 databases on mainframe systems and convert the data into XML format for downstream processing. The role includes ensuring software quality through testing and maintenance. Requirements Key Responsibilities: Design and develop C/C++ components in line with project standards (60%) Conduct unit testing and integration testing during development (20%) Perform code maintenance to resolve issues identified during IBM and customer testing, as well as production support (10%) Document software design and code thoroughly (10%) Required Skills & Experience: 8+ years of C++ development experience 8+ years of SQL development experience 7+ years of XML and XSLT development experience 5+ years working with DB2 development 4+ years experience using mainframe environments 4+ years experience with Microsoft Visual Studio 4+ years experience with Rational ClearCase and ClearQuest Nice to Have: Experience with COBOL programming Experience with Java and JEE development DB2 database administration skills

Overview We are seeking a candidate with a strong background in computer science, data management, and AI technologies to support litigation. A legal degree is not required; however, this role is essential in helping to organize, process, and analyze large volumes of case-related data and documents, as well as to provide technical support for complex litigation. Responsibilities • Organize, structure, and maintain large volumes of case files. • Assist the team with litigation support, including but not limited to legal writing and research, discovery, metadata analysis, and evidence handling. • Support motion and trial preparation by creating technical summaries, timelines, and database reports. • Ensure all digital evidence and case files are securely stored and easily retrievable. • Collaborate with the legal team to translate technical findings into clear, legally relevant reports. • Manage case deadlines. • Apply AI and machine learning techniques to identify patterns, trends, and relevant evidence within case data, etc. • Perform other tasks as needed to support litigation. Qualifications • Bachelor’s or master’s degree in computer science, Data Science, or a related field. • Strong background in computer science to assist with legal research, writing, data management, and machine learning. • Strong English language skills (written and verbal). • Familiarity with databases or digital forensics preferred. • Ability to process and organize large, complex datasets. • Strong communication skills to explain technical concepts to a legal audience. • Interest in law, litigation support, social justice, civil rights, or legal technology is a plus. • Ability to follow detailed work instructions and collaborate effectively with the legal team. We welcome applications from recent computer science graduates with a strong technical background.

Description: Role Name: JAVA Spring Boot OCP Engineer - CPB Location: CHICAGO / Chicago / JOB DESCRIPTION: Looking for a Senior Developer to work, deploy, and manage web / API based applications who are passionate about their work and embraces the ideals of the software craftsmanship and Agile development practices. • 7-9 years of hands-on experience in developing web-based software applications. • Collaborate with product managers and your peers to execute on a broad range of projects for the digital products. • Responsible for future enhancements to designing and building technical solutions. • Design complex, secure and optimized web-based applications using Java, Spring Boot, Rest API’s DevOps, Cloud Platform ( OCP, Kubernetes ) and will be equipped with modern CI/CD developer tool kit (STS/IntelliJ, GitHub, Jenkins, and Nexus), JWT, OAUTH, etc. • Work closely within a cross-functional Agile delivery team to understand requirements, create development story design documents, and implement stories. • Break down a product vision into workable technical solutions to solve business problems • Build high quality software for large scale and highly available systems • Provide strong technical and team leadership • Talk about your work with both technical and non-technical team members • Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to require standards and processes

IT Support Specialist (Level 1) — Santa Cruz–based, Human-ISM LLC Do you enjoy solving problems and making technology painless for people—and already have real-world help desk experience? Join a small, friendly managed services team supporting businesses across the U.S. What you’ll do: Own the front line: Triage, work, and close Level-1 tickets; update users and document steps within SLAs. Deliver great user experiences: Support Windows/macOS, common peripherals, printers, and conferencing gear. SaaS & identity basics: Provision/deprovision users, mailboxes, and groups in Microsoft 365 and/or Google Workspace; assist with MFA/SSO enrollments. Endpoint care: Deploy and troubleshoot RMM agents, EDR/AV, patching, and basic backup checks. Networking fundamentals: Diagnose LAN/Wi-Fi issues, DHCP/DNS problems, basic VPN client connectivity. Build & deploy: Image/setup new workstations, migrate profiles, and perform light data transfers. Document & improve: Create/maintain KB articles and suggest process improvements; escalate to L2/L3 when appropriate. Participate in reliability: Join a light on-call rotation for rare after-hours incidents once you’re up to speed. What you bring: Experience: 1–3 years in a help desk/service desk or MSP environment handling end-user support. Customer focus: Clear, compassionate communication with technical and non-technical users alike. Technical foundation: Windows 10/11 and macOS support Microsoft 365 or Google Workspace admin basics (accounts, groups, mail flow) Core networking (IP, DNS, DHCP, basic VPN) Familiarity with ticketing systems and remote support/RMM tools Mindset: Organized, self-motivated, able to juggle priorities and follow through. Nice-to-have certs (not required): CompTIA A+ / Network+, Microsoft MD-102, Google IT Support, or Apple ACSP. Logistics: Reliable transportation; ability to lift up to 50 lbs on occasion. Schedule & location Core hours: Monday–Friday, 8:00 a.m.–5:00 p.m. PT (responsive to calls/emergencies during these hours; check email throughout the day). On-site: 1–2 days/week in Santa Cruz, CA, plus occasional (about monthly) visits to Silicon Valley client sites. Remote-friendly: We operate as a fully remote organization outside of scheduled on-site work. Why you’ll like working here Real learning, real impact: 200+ hours of internal training videos/documentation, open-door mentorship, and exposure to system administration, enterprise networking, and software support. Practical reliability culture: We build resilient, well-monitored systems, test backups monthly, and architect for high availability—so “emergencies” stay rare. Small team, big variety: Support diverse users, apps, and environments while enjoying a laid-back, collaborative culture. About us We’re a small IT consulting firm providing managed services for businesses nationwide. We value thoughtful engineering, strong communication, and doing right by our clients. Requirements (quick list) Reliable transportation for Santa Cruz/Silicon Valley on-site work Ability to lift 50 lbs (rarely) Fluency in spoken and written English Outstanding customer service skills Self-motivated with a strong desire to learn How to apply Send your resume (and a short note on a tricky issue you recently solved and how) to [your recruiting email].