Customer Service Representative BDC- Janesville Kia

CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will be responsible for handling inbound and outbound calls, answering questions and inquiries, troubleshooting problems and handle complaints regarding products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. This is a short term position and may only be a few weeks or months of work. Essential Functions: Answering phone calls from customers professionally and responding to customer inquiries and complaints Required researching information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up with complicated customer calls where required Completing call notes and call reports as necessary and updating them in the computer Obtaining and evaluating all relevant data to handle complaints and inquiries  Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating, and coordinating with internal departments Requirements Experience working with Emergency Management or 911 Dispatch Preferred High school diploma or equivalent Flexible schedule open availability to work 24x7 (hours to be determined)   Experience in dealing with the public over the phone   Proficient in Outlook, Microsoft Suite which includes Word, Excel, etc. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. Able to react effectively and calmly in emergencies Able to maintain customer confidentiality The ability to make decisions. The ability to handle multiple tasks while working in a fast-paced environment and meet deadlines Ability to deal with high pressure CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

Looking for a customer service oriented individual. Hourly pay negotiable. Job includes a free furnished room including TV, private bath, microwave and fridge. Private access. Free year round convenient parking. Free utilities including cable TV and internet. Centrally located on bus line . Please respond .With JOBS YOU HAVE HAD and your PHONE NUMBER. We will call you and set up an interview.

About Bad Dragon Bad Dragon is a modern production, design, and fulfillment facility in Phoenix, AZ, specializing in adult product manufacturing and retail sales. We strive to foster a fun, unique, and creative work environment and pride ourselves on the supportive atmosphere we have worked hard to promote. Job Brief We seek an experienced full-time customer service representative who will be responsible for providing exceptional service and online support to our customers, all while building a long-term, professional, and courteous rapport with them. This is a full-time, on-site position in Phoenix, AZ, with an expected hourly workload of 40 hours per week. The shift will be Monday through Friday from 7:00 am to 3:30 pm. The company's needs will determine shifts. Job Duties Prepares for customer inquiries by studying products, services, and Customer Service processes and policies. Answers customer emails and text-based web chats with possible phone support in the near future. Responds to customer inquiries within expected timeframes. Answers inquiries thoroughly and with significant (or precise) attention to detail. Provide courteous, friendly, and professional answers to customer inquiries. Resolves product/service problems by clarifying the customer's complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem, expediting correction or adjustment; following up to ensure resolution. Processes order changes, additional payments, refunds, and any other relevant minor bookkeeping tasks that may be required. Networks with members of other departments to assist in achieving an appropriate solution for our customers. Assists with damaged products or warranty claims. Assists with returned packages and abandoned packages. Provides basic technical support for the Bad Dragon website. Requirements High School Diploma or Equivalent. Intermediate computer skills (Microsoft Office and Google Suite). High level of verbal and written communication skills. Accurate, high-speed typography skills, 40+ words per minute. Strong organization and time management. Previous sales, retail, call center, or public service experience is preferred. Benefits We offer competitive salaries and excellent benefits for candidates who qualify. We offer company-provided health, vision, and dental insurance coverage to associates and their dependents. Relocation assistance for out-of-state candidates (we are based in Phoenix, AZ). Fixed schedules with generous company holidays, a break room pantry with drinks and food, an employee discount of 30% off retail prices, quarterly store credit, and potential bonuses. Compensation The starting pay is $18 an hour, but it is negotiable based on experience and level of education, and is competitive for the greater Phoenix area. Equal Opportunity We are an equal-opportunity employer and value diversity at our company. We are firmly committed to providing equal employment opportunities for all employees and all applicants. For us, this is the only acceptable way to do business.

Come join our outstanding team at the Champlain Valley Fair and be a part of something special! We are now hiring for the Admissions Department at the 2025 Champlain Valley Fair! If you are friendly, hardworking and customer service oriented, this is the right fit for you! The 2025 Champlain Valley Fair runs from August 22nd to August 31st; there are shifts available all 10 days of the fair in all areas of Admissions including: - Cashiers - Parking Ticket Sellers - Ticket Takers - Gate Keepers The Champlain Valley Fair is a long running tradition, and we have admissions team members who come back year after year to have a great time putting on an exciting local event. It is a great chance to enjoy getting outside for the last weeks of summer, being a part of a great local event, and earning some excellent extra cash in a few days of work. Requirements: Comfortable working in both indoor and outdoor environments Must be at least 18 years of age Customer service oriented Ability to work 8 hour shifts We look for people who are available for most if not all 10 days of the fair Must have the ability to work in a fast paced environment Must be able to walk long distances with ease and in possible inclement conditions Must be able to stand for approximately 8-12 hours a day depending on length of shift Must maintain a neat and clean appearance each day Must be able to attend pre-employment meeting MUST be able to pass a pre-employment background check We provide training and orientation at the paid pre-employment meeting, and always pair up new staff with experienced team members.

About the Role We’re looking for a Customer Support Associate who loves helping users solve problems. You’ll lead product support, as well as working closely with our awesome team of Customer Success Managers (CSMs) to deliver a world class customer experience on the frontline as well as behind the scenes, as we expand our in-house operations. This is a high-impact role in a fast paced SaaS environment where you’ll combine technical know-how, customer empathy, communication skills, and a relentless focus on optimizing processes to help our users get the most from our platform, ultimately empowering more independent and mature usage that drives more value for the customer. What You’ll Do Product support: smart ticket triage, troubleshooting and escalation Resolve customer support tickets in a timely, empathetic, and technically accurate way. Conduct live troubleshooting calls to support users, ranging from onboarding and how-to product guidance, to more complex technical issues such as integrations and APIs. Oversee the support workflow between outsourced agents and Engineering, acting as the first point of escalation for agent queries and driving process improvements. Identify and escalate bugs, usability issues, and feature requests to Product and Engineering, clearly articulating user impact and opportunities for improvement. Coach support agents and set the standard on best practices to enhance their knowledge, problem-solving skills and customer communication. Proactively reach out to client and law firm users to offer best practice guidance and ensure successful onboarding. Strategic support of Customer Success Managers in key phases of the customer journey (onboarding, renewals, expansion), with activities such as: Onboarding & configuration for new customers Platform training for new users Content and data preparation for key meetings Create engaging enablement content to empower users and your colleagues, ensuring each user enjoys an even better experience than the last. This includes: Knowledge articles, FAQs, videos and internal notes such as new product releases Analyzing support trends to identify opportunities to strengthen our product, streamline processes, and boost users’ confidence. Why You’ll Love It Here Mission-driven team and a platform that solves real customer problems. We’re growing something innovative and different, and it is challenging, fun and rewarding. Opportunities to shape our customer operations and grow with the company. Supportive culture that values feedback, ownership, and autonomy. Requirements What You Bring 2–3+ years at a SaaS company in a product/technical support or customer service/success role. Outstanding communication skills, with the ability to explain new concepts and complex issues in a clear, user-friendly way that empowers users. Hands-on experience supporting customers via email, chat, and video calls. Prioritization skills and the ability to manage multiple requests and focus on what matters most to customers. Comfort and flexibility collaborating cross-functionally with Product, Engineering, Customer Success and Support. A mindset of continuous improvement, always seeking smarter, faster and more effective ways to support users and streamline workflows. A strong technical background with experience in desktop support, supporting users of browser based applications, data collation and analysis and developing end user reports. Nice to Have Troubleshooting skills and familiarity with APIs, integrations, or software workflows. Background in legaltech, fintech, or enterprise SaaS. Experience with products like Zendesk, Slack, Pendo, Jira, Hubspot, as well as Google Slides or Powerpoint. Experience in a startup or scale-up environment, with the adaptability and pace it demands. This is a hybrid role with an expectation of being in the office three days per week. Base salary range for NYC-based applicants: $75,000-85,000. We’re committed to providing transparency in regards to salaries to our applicants. We’re also committed to constantly reviewing our data to ensure our benchmarks are in line with the market, and we’d still love to hear from you if your expectations aren’t in line with the listed range. Please also note these ranges are base salary ranges, and there may be additional compensation elements, such as bonuses, commission, retirement plan contributions, equity, etc. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Wellness Resources

Currently looking for a highly motivated person to work their local area for real estate deals. With our training you will be expected to do your first deal within 30-90 days and make $10,000-$85,000 or more on it...even if you have no experience, 100% in writing. How? My system brings the deals and the funding to you and you make offers on and close or sell those deals for profit. We bring you 5+ deals to get you started then the system takes over. Who am I? I'm a professional investor and investor trainer. I bought my first property 24 years ago and have never looked back. Since then, I have trained over 1,526 investors to be successful in real estate all across the USA, Canada, Australia and I can help you succeed too...if I like you. I have worked closely with Daymond John from ABC’s “Shark Tank,” Tarek and Christina El Moussa from “Flip or Flop,” Robert Kiyosaki from "Rich Dad Real Estate", Than Merrill, “Star of A&E’s Flip This House,” Drew and Jonathon Scott, “The Property Brothers”, and a half dozen others. Best of all, you won’t have to pay $190,000 to $220,000 for the privilege like they did because we can split deals, but you'll need to be very motivated and have good credit to be trusted with our funds. We work closely with you and bring you at least 5 deals your first year and we put that in writing. QUALIFICATIONS: • Be Extremely Self Motivated • Strong Attention To Details • A Natural Problem Solver • Strong Communication Skills • A Desire To Help Others • Previous Negotiation Experience a Plus • Desire to Build a Business for Yourself • Be Willing To Dedicate At Least 5-10 Hours A Week To This To Start RESPONSIBILITIES: • Make Multiple Offers Per Week (Each Offer Will Only Take About 5-10 Minutes) • Follow Up On Previous Offers • Build Network Of Deal Finders Using Our System SOME OF WHAT YOU GET: • Exclusive World-Class Training Both Virtual And In Person Mentoring In Your Local Area • Access To Robust Training Library • Access to Funding For Residential And Commercial Deals • Access to Travel Benefits • Access to our Proprietary Deal Finder Software • Access to our One-On-One Weekly Training Sessions • Access to our Off-Market Deal Finder System • Full Support, On-boarding, Training, and Mentoring Provided (To help Close your Deals) WHAT YOU NEED: • A Good Internet Connection • Desktop or Laptop Computer (Apple or Windows) • A Smartphone (Android or Apple) • Good Credit To Be Trusted With Our Funds No license needed, but we only recruit one person or couple per area and once the areas are full this position will be gone and so will this ad. If you’d like to apply please please give us your name, phone number, email address, and current resume if you have one.