Customer Service Representative

We are kitchen and bath supplier specialize in cabinets and countertops in Sacramento offers immediate hiring. This is a on-site, 40 hours work week, full time position, from 8am to 5pm (includes Saturday). Overtime only if necessary. What we are looking for: *Outgoing and friendly team player *Willingness to learn and able to adapt to changes *Be able to multi-task and work in fast pace environment *Bilingual is a plus. *Experience in related field is a plus. Responsibilities: *Assist and answer customers' inquiries, in person, by phone, text, and/or email. *Design cabinets layout for customer's kitchen/bath/etc. (Experience is a plus, but will train) *Convert cabinet layouts into 3D drawings (Experience is a plus, but will train) *Follow through the workflow of the orders. *Create quotes, sales orders, and invoices accurately *Collect payments and process refunds *Follow up with customers on pending orders Requirement: *Candidate must understand basic math *Must be reliable and dependable *Must be authorized to work in the US Pay is starting at $20/hour + commissions and can be adjusted after 3-months probation, based on performance. We offer sick pay, paid time off, and paid holiday.

CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will be responsible for handling inbound and outbound calls, answering questions and inquiries, troubleshooting problems and handle complaints regarding products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. This is a short term position and may only be a few weeks or months of work. Essential Functions: Answering phone calls from customers professionally and responding to customer inquiries and complaints Required researching information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up with complicated customer calls where required Completing call notes and call reports as necessary and updating them in the computer Obtaining and evaluating all relevant data to handle complaints and inquiries  Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating, and coordinating with internal departments Requirements Experience working with Emergency Management or 911 Dispatch Preferred High school diploma or equivalent Flexible schedule open availability to work 24x7 (hours to be determined)   Experience in dealing with the public over the phone   Proficient in Outlook, Microsoft Suite which includes Word, Excel, etc. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. Able to react effectively and calmly in emergencies Able to maintain customer confidentiality The ability to make decisions. The ability to handle multiple tasks while working in a fast-paced environment and meet deadlines Ability to deal with high pressure CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

Who loves the fall harvest celebration and the old fashioned pumpkin patch? We are looking for responsible, out going people to work different food and beverage positions at the annual pumpkin farm. Positions are open for weekdays and weekends. This is a wholesome family work environment. This is a great opportunity for students, retired people and folks in between. We open for the season mid September through October. We need new crew members in these positions: Kettle Corn Crew - Weekdays M-F 10am - 6pm / Weekends 9am - 5pm Lemonade Stand Workers - Weekdays M-F 10am - 6pm / Weekends 9am - 5pm Fudge / Sugar Shed Worker - Weekdays M-F 10am - 6pm / Weekends 9am - 5pm Cashiers in multiple locations - Weekdays M-F 10am - 6pm / Weekends 9am - 5pm Fudge/ Baking Kitchen Staff - Positions based on experience / times flexible Retail Cashiers - weekdays M-F 10am - 6:00pm / Weekends 9am - 6pm Hay Ride Drivers - Weekday 9a - 6pm weekends 9am - 6pm PLEASE INCLUDE WHETHER YOU WANT TO WORK WEEKENDS OR WEEKDAYS We want fun, outgoing responsible workers. This is only a seasonal job during the month of October but it is a nice way to pick up extra money for the fall, school, Christmas. etc. The position will pay $18.00 - $20.00 per hour depending on Experience. Regardless of the day of the week you must be able to work the allotted time scheduled. We can not split shifts. Please list your work experience. If you do not list any we will not respond to your inquiry. We will not respond to, " Is the job still available, call me" We are 20 minutes from downtown Sacramento in the Elk Grove area. There is no public transportation to our location. We are looking to fill positions immediately. Secure your spot on the team today!!

The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing: • Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more • Help users reset passwords and related application activity • Answer questions about the program equipment and supplies • Review invoices and payment history with industry partners • Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable • Proactively call out to customers when needed for service-related matters • Participate in special projects and perform other duties as needed Requirements What Required Skills You'll Bring: • Good verbal communication • Cheerful and helpful attitude • Dependable and punctual engagement • Data entry skills What Desired Skills You'll Bring: • Pleasant telephone manner; excellent written and verbal communication skills • Strong PC skills, knowledge of MS Office Suite • Experience working with iPad tablet software and/or printer hardware • Strong problem solving skills • Ability to adapt to new information and procedures • Ability to handle challenging situations by exhibiting composure and empathy • Strong analytical and technical aptitude would be a definite asset

Looking for someone with experience in house, hotel, condo, and business cleaning, who resides in the Keys, is responsible, and has their own transportation to work Monday through Friday and some Saturdays, from Key Largo to Islamorada and Lower Matecumbe. And one person for Big Pine/Marathon/Key West who lives there 305 600-8256 Eric

FHSP Housing Coordinator Location: Los Angeles Salary: $24.04 Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors. In short, we do good work. We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be effecting profound change and who have fun doing it. Department Summary The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations. Position Summary Housing Coordinators provide direct services to formerly homeless individuals throughout Los Angeles County—this includes support with all aspects of the housing process. Brilliant Corners has program participants living in scattered-site settings, project-based settings, and residential facility settings that can have either FHSP locally funded subsidies or a federal voucher to subsidize their rent. Housing Coordinator applicants may work with program participants in any of the settings or subsidy types listed above. With guidance from the Program Supervisor, the Housing Coordinator will help formerly homeless individuals move into housing in Los Angeles County and provide housing retention services after move in. The Housing Coordinator will work directly with tenants and work collaboratively with property providers, case management and/or service providers to ensure that program participants successfully retain their housing over time. The Housing Coordinator will ensure program participants’ well-being and unit habitability by conducting weekly, monthly, and quarterly home visits. The Housing Coordinator will work creatively to prevent eviction and other housing-related issues. Housing Coordinators that work with federal voucher holders will learn about the public housing agencies as well as Brilliant Corners’ policies and procedures to serve as a subject matter expert to their program participants in all housing-related issues. Position Responsibilities Assist program participants, case managers, and property providers in navigating the public housing agencies, if applicable. Coordinate program participants' move-ins into scattered-site units, project-based units, and/or enriched residential facilities. Liaise between program participants and case management services. Work with the Housing Acquisitions team to assist with housing placements and assignments. Ensure program participants well-being and unit habitability through a regular schedule of unit inspections and wellness checks. Respond to housing and tenant-related emergencies. Assess the need for reasonable accommodations/unit modifications and ADA compliance and assist program participants through the process of obtaining the appropriate information and documentation, if applicable. Educate community members about the housing needs of identified program participants and the importance of supportive housing. Submit and follow up on tenant maintenance requests. Maintain thorough and accurate progress notes, files, and correspondences while maintaining the confidentiality of program participants, staff, and organizational information at all times. Update multiple data systems with appropriate participant information. Routinely make home visits and phone calls to program participants while still exercising appropriate boundaries with them. Attend all agency staff meetings and trainings, as well as department meetings and case conferences. Other duties as assigned by the Program Supervisor or Program Manager.   Professional Experience One year of work experience in non-profit human services Experience with homeless, veterans, and/or people with health conditions or impairments a plus Knowledge of different housing models – such as permanent supportive housing or rapid rehousing – or the public housing agency (PHA) system a plus     Requirements Knowledge, Skills, and Abilities Excellent verbal and written communication skills Strong interpersonal skills Willingness to travel all over Los Angeles county and make regular in-person visits in the community Possession of a valid California driver’s license, a clean driving record, and automobile insurance Access to reliable transportation Basic computer knowledge, MS Word and Excel required; PowerPoint preferred Flexibility is required regarding scheduling and prioritizing tasks Ability to utilize critical thinking skills in decision-making situations, good organizational and record-keeping skills, and good independent judgment Core Competencies Approachability: Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it. Conflict Management: Steps up to conflicts, seeing them as opportunities; reads situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation with minimum noise. Strategic Agility: Sees ahead clearly, can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans   Organizational Values Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity and experience. Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration and human connection. Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo. Certificates, Licenses, and Registrations A valid, clean CA driver’s license and a personal insured vehicle are required. Travel Requirements This position requires frequent visits to properties, attendance to on-site vendor meetings, community meetings, funding workshops, trainings, and other events in the greater Los Angeles County. Occasional attendance at events outside Los Angeles County, including Brilliant Corners’ events throughout California, may also be required.   Physical Requirements Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day.  Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.   Salary range for this position is $24.04 annually. This position is being offered at $24.04 annually. Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients Labor Union This position is part of the OPEIU, LOCAL 30, AFL-CIO, bargaining unit. As a member of the OPEIU, LOCAL 30, AFL-CIO, the incumbent will be subject to the terms and conditions outlined in the collective bargaining agreement. Benefits Benefits ·        Health Care Plan (Medical, Dental, & Vision) ·        Retirement Plan (With 5% Match) ·        Life Insurance (Basic, Voluntary and AD&D) ·        Paid Time Off (Vacation, Sick & Public Holidays) ·        Family Leave (Maternity, Paternity) ·        Short Term & Long-Term Disability ·        Training & Development ·        Wellness Resources ·        Hybrid Work