Customer Service Rep & Notary Public – Postal Retail Store (Chino)

Postal Centers + is a well-established and locally trusted postal retail store located in Chino, CA. We offer a wide range of services including shipping, packaging, printing, mailbox rentals, Live Scan fingerprinting, notary services, and more. We pride ourselves on being a one-stop shop for both personal and business needs. Position Summary: We are currently seeking a dependable and customer-focused Customer Service Representative who is already a commissioned California Notary Public. This is a front-facing role involving day-to-day customer interaction, basic store operations, and administrative support. We're looking for someone who is interested in a stable, long-term opportunity and is ready to grow with our team. Key Responsibilities: Provide professional and courteous customer service to all walk-in clients Perform Notary Public services (must hold a valid California Notary Public commission) Able to perform Live Scan fingerprinting services (we will assist with certification if not already certified) Assist customers with shipping and mailing needs, including documentation and tracking Operate the point-of-sale system and process various forms of payment Maintain cleanliness and organization of the store, including restocking and inventory tasks Answer phones, respond to emails, and assist with general clerical duties Promote and explain store services to help improve customer satisfaction and engagement Qualifications: Valid California Notary Public commission is required Bilingual (English/Spanish) is highly preferred Prior experience in a postal, retail, or shipping store is a strong plus Excellent communication and customer service skills Ability to multitask in a fast-paced environment Responsible, punctual, and able to work both independently and as part of a team Basic computer proficiency and comfort using standard office equipment Willing to undergo a background check for Live Scan certification Availability to work flexible hours, including Saturdays Schedule: 8-hour shifts Monday through Friday with weekend availability as needed Extended hours and holidays as required Compensation: Pay starts at $17.00 per hour, based on experience How to Apply: Please email your resume and contact information to: postalcenterspluschino@gmail.com We look forward to hearing from candidates who are motivated, reliable, and ready to become part of a growing team that values great service and community connection.