In Home Caregiver

Cott Systems is looking for a Customer Support Analyst to join our team in the United States.   ABOUT COTT SYSTEMS:  We're an established software and services company focused on supporting local governments across the U.S. Cott Systems, an innovator in public records management for more than 135 years, is today’s technology leader for recording, imaging, and searching public records serving over 300 local offices across 21 states. At Cott Systems, our customers rely on us to keep their technology running smoothly. INVESTMENT APPROACH:  Unlike private equity and venture capital firms, we are Entrepreneurs who Buy, Enhance and Grow Software Businesses. That’s right; we don’t sell businesses. We form a strategic alliance with existing management teams. We recognize the dedication and perseverance required to create a firm and place a premium on customers’ and workers’ well-being over short-term goals.   CULTURE:  Cott Systems is more than just a place to work; we’re a team. We mean it when we say people are our greatest assets, so investing in them is our number one priority. We create an environment where our employees feel first-day-on-the-job excitement, day after day, creating a culture of high performers and collaboration. We celebrate our milestones, and we’re proud of them. We Dream Big, Stay Humble and Stay Hungry.   POSITION DESCRIPTION The Customer Support Analyst is responsible for providing first level technical phone support to customers using Cott’s software applications; including support of PC hardware, peripherals, operating systems, and other 3rd party applications. KEY RESPONSIBILITIES Troubleshooting and Resolution of Customer Issues Answer customer calls, troubleshoot and resolve tickets. Respond to all problems in respective ticket queues timely (per the defined SLA). Attempt to solve all problems reported by customers in assigned ticket queue. Update ticketing software with ticket information, troubleshooting performed, and final resolution. Monitor all relevant ticket queues to ensure timely responsiveness and escalation as required. Identify urgent customer situations and ensure proper escalation. Maintain an acceptable knowledge and skillset for the subject areas of assigned subject queue. Work with User Liaisons at customer sites providing them with status on all open issues and ensuring their satisfaction. Follow Customer Support Standard Operating Procedures to manage interactions with customers as well as Cott employees. Miscellaneous Organize yourself so that you are able to follow through on your commitments as well as respond timely to customers and management. Ensure knowledge and skills remain current as related to Cott’s products and the third-party software used for Cott’s products. Establish and maintain open, productive communication with Cott employees and customers. Proactively communicate team challenges and successes to Manager.  Assist with the improvement of overall department efficiency and performance by identifying and communicating to Manager opportunities to enhance internal processes. Maintain confidentiality in accordance with company and departmental policies. Attend and actively participate in training sessions and meetings.  Participate in cross training/retraining opportunities. Perform other duties as assigned (Special Projects, etc.) Requirements REQUIRED/MINIMUM QUALIFICATIONS 1+ years of experience working in a technical support capacity. Demonstrated experience with customer support procedures and processes. Good customer service, verbal and written communication skills, problem resolution, and conflict management skills. The ability to work well under stress and remain calm while dealing with frustrated customers. Proven analytical and problem-solving skills.  Ability to learn quickly and apply knowledge. Knowledge of features, benefits and use of Cott services and products preferred. Work experience with MS Windows, Windows Server, networking concepts, and computer hardware/peripherals. Ability and desire to continually learn new technology and/or concepts. Self-starter with strong organizational skills.  Ability to multi-task and meet deadlines. Some working knowledge of Microsoft Office (Word and Excel), and ticketing systems (i.e. TeamSupport). Capable of exercising independent judgment and maintaining confidentiality and trust with sensitive information. Must possess a positive, team oriented and action driven attitude. Excellent attendance record and work history required. ADDITIONAL/PREFERRED QUALIFICATIONS: Project a professional and positive attitude Be honest, direct and respectful in communication Be proactive, resourceful and forthright Continually learn and develop yourself professionally Commitment to excellence, integrity, accountability, and professionalism. Serve the customer, or serve someone who is Travel Requirements: Travel is not considered a routine component of this position.  However, based on the business needs of the company, travel to client sites may be required on occasion.   Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand for a short period of time; walk; sit; use hands to finger, handle or feel; reach with hands and arms, and perform repetitive motions of the wrists and hands. The employee is occasionally required to stoop and kneel. The employee occasionally lifts and/or move up to 10 pounds.   Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is required to have visual acuity to operate computer and telephone equipment. Benefits EMPLOYEE PERKS We're an established software and services company focused on supporting local governments across the U.S. You'll be part of a collaborative team that values technical curiosity, service excellence, and the satisfaction of a job well done. We offer: Flexible time off and paid holidays 401K with company match Comprehensive medical, dental, and vision insurance (including HRA option with company contribution) Company-paid life, AD&D, short-term, and long-term disability insurance For more information about Cott Systems, please visit our website We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.   #ValsoftG1

🚗 NOW HIRING: Professional Chauffeurs – Industry Leading Pay, Great Benefits! GCT Chauffeured Services is seeking professional chauffeurs to join our team. We are dedicated to providing our clients with the highest level of service, safety, and comfort. If you have a passion for hospitality, customer service, and driving, we’d love to meet you! As a Chauffeur with GCT, you will play a key role in providing seamless, secure, and courteous transportation services for travelers, executives, and vacationers. Our focus is to ensure our clients' needs are met with precision and professionalism while upholding our values of integrity, safety, and outstanding customer service. Key Responsibilities: Safety First: Ensure safe, reliable, and punctual transportation for all clients. Maintain vehicle cleanliness and safety between runs. Perform pre-trip and post-trip inspections. Client Communication: Maintain clear communication with dispatch, keep conversations with clients to a minimum unless engaged, and provide local recommendations when prompted. Operations: Arrive on time for all shifts, research trip details, operate company software/apps efficiently, and fuel vehicles when necessary. Customer Service: Anticipate and understand customer needs, delivering excellent outcomes with every trip. Integrity: Uphold company values, assist with additional responsibilities, and maintain professional conduct with clients and colleagues. Required Qualifications: Clean 10-year driving record (no violations) Clean 10-year criminal background Clean drug screen Above-average smartphone skills Professional appearance: Clean-cut, with a polished image Reliable transportation to and from work Clear and professional communication skills Required Knowledge & Skills: Ability to safely operate a variety of vehicles Excellent customer service skills and attention to detail Geographical knowledge of Charleston and surrounding areas, including attractions and history Proficiency in English and basic computer skills Ability to sit for extended periods Education/Experience: Education: High School Diploma or equivalent preferred Experience: 1-3 years of related experience preferred Customer Service: 1-3 years of customer service experience preferred Compensation & Benefits: $18.50 - $30 per hour Paid Time Off (PTO) Health & Wellness Benefits Travel Discounts Uniform reimbursements How to Apply: Ready to drive with us? Apply now at www.ridegct.com/jobs Chauffeurs Wanted! GCT Chauffeured Services is an equal-opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.

FLSA Status: Non-Exempt, Full-time Workplace: Hybrid 3 days in Office, Chicago, IL A little about Mixam Inc. Mixam is a technology start-up with a leading printing platform that makes customizable products for a global audience. We make print easy, accessible, and affordable with competitive pricing, exceptional materials and professional customer service. Our printing solutions combine expert knowledge with the latest technology to give individuals and businesses unparalleled online shopping experiences. People are at the center of everything we do. Fueled by idea-sharing and collaboration, our diverse and inclusive team leverages every member's strengths and skills to ensure they can grow in a thriving, dynamic environment. Your work will directly contribute to the success of our business and ultimately help customers realize their ideas as tangible, lasting creations. A little about the job As a Customer Service Print Specialist at Mixam, you will be the frontline contact for our customers, providing assistance with their print orders, troubleshooting issues, and ensuring a seamless customer experience. This role requires a deep interest of print production processes, excellent communication skills, and a passion for helping customers achieve their printing needs. What We Need We’re looking for a Customer Service Print Specialist who is passionate about helping customers and thrives in a fast-paced, collaborative environment. The ideal candidate will bring: 0-1 years of experience in customer service, ideally in the print or publishing industry. Entry level individuals will be considered. Excellent communication and interpersonal skills Strong problem-solving abilities and comfort working independently or as part of a team Ability to prioritize and manage multiple customer inquiries A solid grasp of pre-press and print production processes Familiarity with CRM systems and customer service platforms Basic knowledge of graphic design tools (e.g., Adobe Creative Suite) and printing techniques A high school diploma or equivalent (a degree in Business, Communications, or a related field is a plus) What You’ll Do As a Customer Service Print Specialist at Mixam, you’ll be the first point of contact for our customers, helping them through every stage of their print order journey. You will: Support customers (60%) by responding to inquiries via email, chat, and phone, offering accurate guidance on order status, products, and print processes Resolve issues (15%) by handling standard customer problems independently and escalating complex cases when needed—ensuring follow-up and satisfaction Collaborate with your team (15%) by participating in pod meetings, sharing updates, and maintaining strong communication for seamless customer support Contribute to process improvement (10%) by offering feedback, suggesting enhancements, and sharing your knowledge to strengthen team performance What’s In It For You Mixam covers above the market standard for Medical, Vision, and Dental at 50% (industry standard is 30%) Amazing colleagues (No, really - they are amazing!) Short and Long-Term Disability Life Insurance 15 vacation days 5 sick days Snacks and beverages at the office 100% match up to 3% on 401(k), 50% match at 4-5% Ability to help show your true talent - we are a start-up and ever evolving so you have the opportunity to see your ideas turn into initiatives

Vermont Rail System is hiring train dispatchers to supervise rail traffic. This fast-paced position will keep you alert when fielding calls from train crews, maintenance-of-way production gangs, signal maintainers, municipal authorities, and the public regarding train operations, railroad track maintenance, and emergencies that can occur along the tracks. Prospective employees will be trained to take incoming calls and learn how to make inquiries to gain the correct information to safely determine the necessary course of action. Prospective employees will efficiently and safely direct and coordinate rail traffic and on-line work projects via Track Warrant Control, ensuring compliance with railroad operating rules and timely movement of freight and passenger trains. Vermont Rail System’s dispatchers work in four shifts: First Shift from 5:45 AM to 2:05 PM Monday to Friday; Second Shift from 1:45 PM to 10:05 PM Tuesday to Saturday; Third Shift from 9:45 PM to 6:05 AM Thursday to Monday (overnights); and a Swing Shift from Saturday to Wednesday comprising all three shifts. Training period will include extensive on-the-job training on all four shifts as well as classroom training during regular business hours. Candidates must be able to multitask and prioritize, when necessary, as the control center features several computer monitors to observe trains, maintenance-of-way crews, and other safety sensitive information effecting the system at any given time. Candidates must have proficient digital literacy skills in the Microsoft Office suite with an ability to learn railroad specific computer software. Candidates must be able to use a computer quickly to ensure critical operations are completed efficiently and safely. Candidates must have a high school diploma or equivalent, with secondary education preferred. Strong written and verbal communication skills required. Ideal Candidates Will: • Be safety conscious and capable of fostering safe work practices that will contribute to the achievement of company safety goals. • Administer efficient crew utilization and timely hours of service relief • Develop and maintain accurate records • Exceed customer expectations whenever possible • Have a strong aptitude for utilizing information systems and ability to work in a fast-paced environment with changing priorities. • Be able to identify and distinguish colors displayed on monitors, switch indicator lights and other safety sensitive indicators • Be able to use logic and reason to identify approaches or determine solutions to problem solving • Be attentive to detail with the ability to maintain composure during stressful situations • Be a quick learner with the ability to grasp and apply key training concepts We offer: **$500.00 sign-on bonus paid in one lump sum after 90 days employment **Company sponsored healthcare **Paid dental premiums (no weekly deductions out of your paycheck) **Company sponsored life/ ADD insurance **Paid holidays **Paid time off **Overtime permitted **Premium retirement benefits **Employee Assistance Program Visit our website to view job descriptions, more employee benefits, and see all the awesome TRAINS! http://vrs.us.com/

CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will be responsible for handling inbound and outbound calls, answering questions and inquiries, troubleshooting problems and handle complaints regarding products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. This is a short term position and may only be a few weeks or months of work. Essential Functions: Answering phone calls from customers professionally and responding to customer inquiries and complaints Required researching information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up with complicated customer calls where required Completing call notes and call reports as necessary and updating them in the computer Obtaining and evaluating all relevant data to handle complaints and inquiries  Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating, and coordinating with internal departments Requirements Experience working with Emergency Management or 911 Dispatch Preferred High school diploma or equivalent Flexible schedule open availability to work 24x7 (hours to be determined)   Experience in dealing with the public over the phone   Proficient in Outlook, Microsoft Suite which includes Word, Excel, etc. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. Able to react effectively and calmly in emergencies Able to maintain customer confidentiality The ability to make decisions. The ability to handle multiple tasks while working in a fast-paced environment and meet deadlines Ability to deal with high pressure CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

Looking for a customer service oriented individual. Hourly pay negotiable. Job includes a free furnished room including TV, private bath, microwave and fridge. Private access. Free year round convenient parking. Free utilities including cable TV and internet. Centrally located on bus line . Please respond .With JOBS YOU HAVE HAD and your PHONE NUMBER. We will call you and set up an interview.