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Negotiable Salary
MA-3, Braintree, MA 02184, USA
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ShareQuirk is currently expanding and is in need of a new Service Internet Sales Consultant. The Internet Sales Consultant (BDC) is responsible and accountable for producing committed scheduled appointments between our customers and our service department. The primary responsibilities of this position include contacting customers to remind them of scheduled vehicle maintenance, notify of vehicle recalls, and inquiring about their experience at the dealership. We offer a professional environment, ongoing training and many opportunities for learning, growth and career advancement. Job Duties: Make daily outbound calls and send text messages to generate service appointments Contact customers for maintenance reminders, vehicle recall notifications, and post-service follow-ups Use pre-written templates to send professional email communications Answer inbound calls to schedule service appointments Coordinate with Service Managers and Advisors to ensure scheduling accuracy Maintain and update customer records in the customer relationship management system Prioritize and respond to incoming leads efficiently Perform administrative tasks to support overall department operations Any other job task as requested by Management Job Requirements: Proficiency with MS office programs Outstanding communication skills both verbal and written Professional appearance and work ethic Great attitude with a high-energy personality Superior customer service skills Outstanding phone skills and follow-up Previous experience in customer service, sales, or call center work is a plus Bilingual preferred, but not a requirement Benefits: Full Time - Health, Dental, Long-Term Disability, Life Insurance and Critical Illness Insurance. Quirk will provide at no cost to you, Basic Life Insurance and AD&D policy of $20,000. All other benefits are optional and will be offered to you at a cost. **All Quirk employees must pass a pre-employment drug, physical, background check and MVR upon hire (MVR will only be run if applicable to position)
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147 Back Springs Rd, Bedford, PA 15522, USA
