Bilingual Customer Retention Rep Needed! (Dakota Dunes, SD)

Location: Dakota Dunes, SD Shift: Multiple Shifts Available, Every Other Saturday 8:00am-4:30pm Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Bilingual skills (English/Spanish) are required and compensated in the form of a 10% differential. Apply Here: https://careers.firstpremier.com/job/22117510/bilingual-customer-retention-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=BilingualDakotaDunes Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Differential for hours worked after 5 PM. Shift Options Full-Time: M-F, 12:30-9 PM and e/o Saturday from 8 AM-4:30 PM Part-Time: M-F, 2-9 PM and e/o Saturday from 8 AM-4:30 PM About the Role: - Responds to telephone inquiries regarding various call types including, account closures, account re-opening and activation. - Utilizes the outbound dialer on various call types. - Utilize various retention techniques to maintain our account base. - Maintains accurate account records. - Reports unusual account/application activity to management - Maintains department standards as approved. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Base wage starting at $17-18.90/hr. with opportunities to increase take home pay. - Top performers can earn monthly incentives based on performance. - Contest money available through daily, weekly, and monthly Level Up competitions. - Career path from Associate I to Associate IV – each step earning an increase in pay! - Earn up to an additional $3.78/hr. when working non-traditional hours. - Shift differential up to 20% - Bilingual skills will be compensated in the form of a 10% differential. Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.