Browse
···
Log in / Register

$20.00 CUSTOMER SERVICE / DISPATCHER - BILINGUAL/SPANISH. MORNING! (hayward / castro valley)

$20/hour

27537 Huntwood Ave, Hayward, CA 94544, USA

Favourites
Share

Description

A distribution center located in HAYWARD has an immediate opening for a CUSTOMER SERVICE DISPATCHER position. Job Description: The Transportation Dispatcher is responsible for dispatching routes and truck drivers in compliance with rules and regulations. Our service is related to all types of home furniture deliveries. Responsibilities: • Dispatches and monitors the movements of customer's freight. Daily communications are customarily done via wireless tablets and/or cell phones, other interactive electronic devices or face to face. • Duties customarily involved in all aspects of pickups and deliveries and tracks shipments from inception through completion • In charge of resolving any issues that may affect the scheduled times for pickup or delivery. These problems normally include mechanical problems with trucks, delays due to traffic or weather challenges or changes requested by the customer regarding times or locations • Record incoming and outgoing calls and notes what actions were taken. Records are also generally kept that reflect information on the vehicles, freight charge bills, and estimated times of arrival. • Update changes in direction, destinations, freight or other factors are regularly recorded. If any mishaps occur or if there is an issue with a shipper or customer, these records may be useful in the resolution process. Qualifications: • High School or Associate's degree or Military. CLEAN BACKGROUND CHECK. • Ability to manage several tasks simultaneously. • Keen orientation to detail. • Excellent organization skills and logical thinking. • Strong verbal and written communications skills. • Excellent follow through on daily tasks and projects • Computer literate • Excel proficient • Data entry skills Please send us your resume. Click on the "REPLY" box at the top. Then click on: "reply by email". Attach your resume. We'll evaluate it and call you back for an interview. Then, you can contact our manager: "ALFREDO LEON" at: (510) 778 2199

Source:  craigslist View original post

Location
27537 Huntwood Ave, Hayward, CA 94544, USA
Show map

craigslist

You may also like

Craigslist
Service Manager (Portland)
Customer Experience Service Manager – Barefoot Sound Location: Barefoot Sound Portland Job Type: Full-time Reports to: CEO & CTO Job Summary Barefoot Sound is seeking an experienced Customer Experience Manager to oversee and manage all aspects of customer support, technical service, and warranty/repair operations. This role is responsible for ensuring high-quality service delivery, maintaining customer satisfaction, and improving internal service processes. The ideal candidate will have a strong technical background in professional audio equipment, excellent problem-solving skills, and experience leading a service team. Key Responsibilities Customer & Technical Support • Manage and respond to customer inquiries, service requests, and technical support issues. • Develop and implement efficient troubleshooting and repair procedures to minimize downtime for customers. • Maintain strong communication with customers regarding service timelines, repairs, and warranty claims. • Experience with Zendesk and Trello Administration is strongly preferred. Service Operations Management • Oversee the repair and warranty process, ensuring timely resolution of issues. • Track and analyze service data to improve response times and service quality. • Manage service inventory, including replacement parts and repair components. • Develop and enforce service policies, ensuring compliance with company and industry standards. Team Leadership & Training • Supervise and support service technicians and customer service representatives. • Provide training and technical resources to internal teams and external service providers. • Work closely with engineering and production teams to provide feedback on recurring product issues. Process Improvement & Documentation • Continuously improve service workflows to increase efficiency and reduce service costs. • Maintain accurate service records, reports, and documentation. • Develop and update service manuals, FAQs, and troubleshooting guides for customers and internal use. Collaboration & Product Feedback • Work with the engineering team to report and analyze recurring product issues. • Provide insights into product reliability and potential areas for improvement. • Support production and quality control teams by relaying service-related data. Qualifications & Requirements • Bachelor’s degree in engineering, electronics, business, or related field preferred • Minimum of 5 years of experience in technical service, customer support, or repair operations, preferably in the pro audio or electronics industry. • Strong leadership skills with experience managing a service department. • Hands-on experience troubleshooting and repairing audio electronics. • Proficiency in soldering through-hole and surface mount components • Excellent customer service and strong communication skills for troubleshooting with clients. Both over the phone and email. • Strong ability to multi-task and prioritize service repairs and requests, integrating occasional VIP cases requiring high prioritization. • Comfortability working in windows terminal / PowerShell for remote firmware updates • Proficiency with service management software and CRM tools. • Strong analytical and problem-solving abilities. • Ability to work collaboratively across departments. • Product QC and testing for replacement parts for completed repairs. Preferred Qualifications • Experience in professional audio, recording studio equipment, or related fields. • Knowledge of electronic circuits, schematics, and test equipment. • Understanding of warranty and service logistics, including international service support. Compensation & Benefits • Competitive salary based on experience. • Health, dental, and vision insurance. • Paid time off and company holidays. • 401(k) retirement plan. • Employee discounts on Barefoot Sound products. How to Apply If you're ready to make your mark in the world of audio engineering and become part of the Barefoot Sound family, please send your resume and a brief cover letter detailing your interest and qualifications. In your cover letter, please include your relevant experience and why you are excited about joining our team.
1400-1416 NW Hoyt St, Portland, OR 97209, USA
$75,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.