"From Your Home Local Area Property Director $187k" (Vermont Area)

CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will be responsible for handling inbound and outbound calls, answering questions and inquiries, troubleshooting problems and handle complaints regarding products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. This is a short term position and may only be a few weeks or months of work. Essential Functions: Answering phone calls from customers professionally and responding to customer inquiries and complaints Required researching information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up with complicated customer calls where required Completing call notes and call reports as necessary and updating them in the computer Obtaining and evaluating all relevant data to handle complaints and inquiries  Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating, and coordinating with internal departments Requirements Experience working with Emergency Management or 911 Dispatch Preferred High school diploma or equivalent Flexible schedule open availability to work 24x7 (hours to be determined)   Experience in dealing with the public over the phone   Proficient in Outlook, Microsoft Suite which includes Word, Excel, etc. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. Able to react effectively and calmly in emergencies Able to maintain customer confidentiality The ability to make decisions. The ability to handle multiple tasks while working in a fast-paced environment and meet deadlines Ability to deal with high pressure CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

🚗 NOW HIRING: Professional Chauffeurs – Industry Leading Pay, Great Benefits! GCT Chauffeured Services is seeking professional chauffeurs to join our team. We are dedicated to providing our clients with the highest level of service, safety, and comfort. If you have a passion for hospitality, customer service, and driving, we’d love to meet you! As a Chauffeur with GCT, you will play a key role in providing seamless, secure, and courteous transportation services for travelers, executives, and vacationers. Our focus is to ensure our clients' needs are met with precision and professionalism while upholding our values of integrity, safety, and outstanding customer service. Key Responsibilities: Safety First: Ensure safe, reliable, and punctual transportation for all clients. Maintain vehicle cleanliness and safety between runs. Perform pre-trip and post-trip inspections. Client Communication: Maintain clear communication with dispatch, keep conversations with clients to a minimum unless engaged, and provide local recommendations when prompted. Operations: Arrive on time for all shifts, research trip details, operate company software/apps efficiently, and fuel vehicles when necessary. Customer Service: Anticipate and understand customer needs, delivering excellent outcomes with every trip. Integrity: Uphold company values, assist with additional responsibilities, and maintain professional conduct with clients and colleagues. Required Qualifications: Clean 10-year driving record (no violations) Clean 10-year criminal background Clean drug screen Above-average smartphone skills Professional appearance: Clean-cut, with a polished image Reliable transportation to and from work Clear and professional communication skills Required Knowledge & Skills: Ability to safely operate a variety of vehicles Excellent customer service skills and attention to detail Geographical knowledge of Charleston and surrounding areas, including attractions and history Proficiency in English and basic computer skills Ability to sit for extended periods Education/Experience: Education: High School Diploma or equivalent preferred Experience: 1-3 years of related experience preferred Customer Service: 1-3 years of customer service experience preferred Compensation & Benefits: $18.50 - $30 per hour Paid Time Off (PTO) Health & Wellness Benefits Travel Discounts Uniform reimbursements How to Apply: Ready to drive with us? Apply now at www.ridegct.com/jobs Chauffeurs Wanted! GCT Chauffeured Services is an equal-opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.

About Bad Dragon Bad Dragon is a modern production, design, and fulfillment facility in Phoenix, AZ, specializing in adult product manufacturing and retail sales. We strive to foster a fun, unique, and creative work environment and pride ourselves on the supportive atmosphere we have worked hard to promote. Job Brief We seek an experienced full-time customer service representative who will be responsible for providing exceptional service and online support to our customers, all while building a long-term, professional, and courteous rapport with them. This is a full-time, on-site position in Phoenix, AZ, with an expected hourly workload of 40 hours per week. The shift will be Monday through Friday from 7:00 am to 3:30 pm. The company's needs will determine shifts. Job Duties Prepares for customer inquiries by studying products, services, and Customer Service processes and policies. Answers customer emails and text-based web chats with possible phone support in the near future. Responds to customer inquiries within expected timeframes. Answers inquiries thoroughly and with significant (or precise) attention to detail. Provide courteous, friendly, and professional answers to customer inquiries. Resolves product/service problems by clarifying the customer's complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem, expediting correction or adjustment; following up to ensure resolution. Processes order changes, additional payments, refunds, and any other relevant minor bookkeeping tasks that may be required. Networks with members of other departments to assist in achieving an appropriate solution for our customers. Assists with damaged products or warranty claims. Assists with returned packages and abandoned packages. Provides basic technical support for the Bad Dragon website. Requirements High School Diploma or Equivalent. Intermediate computer skills (Microsoft Office and Google Suite). High level of verbal and written communication skills. Accurate, high-speed typography skills, 40+ words per minute. Strong organization and time management. Previous sales, retail, call center, or public service experience is preferred. Benefits We offer competitive salaries and excellent benefits for candidates who qualify. We offer company-provided health, vision, and dental insurance coverage to associates and their dependents. Relocation assistance for out-of-state candidates (we are based in Phoenix, AZ). Fixed schedules with generous company holidays, a break room pantry with drinks and food, an employee discount of 30% off retail prices, quarterly store credit, and potential bonuses. Compensation The starting pay is $18 an hour, but it is negotiable based on experience and level of education, and is competitive for the greater Phoenix area. Equal Opportunity We are an equal-opportunity employer and value diversity at our company. We are firmly committed to providing equal employment opportunities for all employees and all applicants. For us, this is the only acceptable way to do business.

🚗 NOW HIRING: Professional Chauffeurs – Industry Leading Pay, Great Benefits! GCT Chauffeured Services is seeking professional chauffeurs to join our team. We are dedicated to providing our clients with the highest level of service, safety, and comfort. If you have a passion for hospitality, customer service, and driving, we’d love to meet you! As a Chauffeur with GCT, you will play a key role in providing seamless, secure, and courteous transportation services for travelers, executives, and vacationers. Our focus is to ensure our clients' needs are met with precision and professionalism while upholding our values of integrity, safety, and outstanding customer service. Key Responsibilities: Safety First: Ensure safe, reliable, and punctual transportation for all clients. Maintain vehicle cleanliness and safety between runs. Perform pre-trip and post-trip inspections. Client Communication: Maintain clear communication with dispatch, keep conversations with clients to a minimum unless engaged, and provide local recommendations when prompted. Operations: Arrive on time for all shifts, research trip details, operate company software/apps efficiently, and fuel vehicles when necessary. Customer Service: Anticipate and understand customer needs, delivering excellent outcomes with every trip. Integrity: Uphold company values, assist with additional responsibilities, and maintain professional conduct with clients and colleagues. Required Qualifications: Clean 10-year driving record (no violations) Clean 10-year criminal background Clean drug screen Above-average smartphone skills Professional appearance: Clean-cut, with a polished image Reliable transportation to and from work Clear and professional communication skills Required Knowledge & Skills: Ability to safely operate a variety of vehicles Excellent customer service skills and attention to detail Geographical knowledge of Charleston and surrounding areas, including attractions and history Proficiency in English and basic computer skills Ability to sit for extended periods Education/Experience: Education: High School Diploma or equivalent preferred Experience: 1-3 years of related experience preferred Customer Service: 1-3 years of customer service experience preferred Compensation & Benefits: $18.50 - $30 per hour Paid Time Off (PTO) Health & Wellness Benefits Travel Discounts Uniform reimbursements How to Apply: Ready to drive with us? Apply now at www.ridegct.com/jobs Chauffeurs Wanted! GCT Chauffeured Services is an equal-opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.

About the Role We’re looking for a Customer Support Associate who loves helping users solve problems. You’ll lead product support, as well as working closely with our awesome team of Customer Success Managers (CSMs) to deliver a world class customer experience on the frontline as well as behind the scenes, as we expand our in-house operations. This is a high-impact role in a fast paced SaaS environment where you’ll combine technical know-how, customer empathy, communication skills, and a relentless focus on optimizing processes to help our users get the most from our platform, ultimately empowering more independent and mature usage that drives more value for the customer. What You’ll Do Product support: smart ticket triage, troubleshooting and escalation Resolve customer support tickets in a timely, empathetic, and technically accurate way. Conduct live troubleshooting calls to support users, ranging from onboarding and how-to product guidance, to more complex technical issues such as integrations and APIs. Oversee the support workflow between outsourced agents and Engineering, acting as the first point of escalation for agent queries and driving process improvements. Identify and escalate bugs, usability issues, and feature requests to Product and Engineering, clearly articulating user impact and opportunities for improvement. Coach support agents and set the standard on best practices to enhance their knowledge, problem-solving skills and customer communication. Proactively reach out to client and law firm users to offer best practice guidance and ensure successful onboarding. Strategic support of Customer Success Managers in key phases of the customer journey (onboarding, renewals, expansion), with activities such as: Onboarding & configuration for new customers Platform training for new users Content and data preparation for key meetings Create engaging enablement content to empower users and your colleagues, ensuring each user enjoys an even better experience than the last. This includes: Knowledge articles, FAQs, videos and internal notes such as new product releases Analyzing support trends to identify opportunities to strengthen our product, streamline processes, and boost users’ confidence. Why You’ll Love It Here Mission-driven team and a platform that solves real customer problems. We’re growing something innovative and different, and it is challenging, fun and rewarding. Opportunities to shape our customer operations and grow with the company. Supportive culture that values feedback, ownership, and autonomy. Requirements What You Bring 2–3+ years at a SaaS company in a product/technical support or customer service/success role. Outstanding communication skills, with the ability to explain new concepts and complex issues in a clear, user-friendly way that empowers users. Hands-on experience supporting customers via email, chat, and video calls. Prioritization skills and the ability to manage multiple requests and focus on what matters most to customers. Comfort and flexibility collaborating cross-functionally with Product, Engineering, Customer Success and Support. A mindset of continuous improvement, always seeking smarter, faster and more effective ways to support users and streamline workflows. A strong technical background with experience in desktop support, supporting users of browser based applications, data collation and analysis and developing end user reports. Nice to Have Troubleshooting skills and familiarity with APIs, integrations, or software workflows. Background in legaltech, fintech, or enterprise SaaS. Experience with products like Zendesk, Slack, Pendo, Jira, Hubspot, as well as Google Slides or Powerpoint. Experience in a startup or scale-up environment, with the adaptability and pace it demands. This is a hybrid role with an expectation of being in the office three days per week. Base salary range for NYC-based applicants: $75,000-85,000. We’re committed to providing transparency in regards to salaries to our applicants. We’re also committed to constantly reviewing our data to ensure our benchmarks are in line with the market, and we’d still love to hear from you if your expectations aren’t in line with the listed range. Please also note these ranges are base salary ranges, and there may be additional compensation elements, such as bonuses, commission, retirement plan contributions, equity, etc. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Wellness Resources

Vermont Rail System is hiring train dispatchers to supervise rail traffic. This fast-paced position will keep you alert when fielding calls from train crews, maintenance-of-way production gangs, signal maintainers, municipal authorities, and the public regarding train operations, railroad track maintenance, and emergencies that can occur along the tracks. Prospective employees will be trained to take incoming calls and learn how to make inquiries to gain the correct information to safely determine the necessary course of action. Prospective employees will efficiently and safely direct and coordinate rail traffic and on-line work projects via Track Warrant Control, ensuring compliance with railroad operating rules and timely movement of freight and passenger trains. Vermont Rail System’s dispatchers work in four shifts: First Shift from 5:45 AM to 2:05 PM Monday to Friday; Second Shift from 1:45 PM to 10:05 PM Tuesday to Saturday; Third Shift from 9:45 PM to 6:05 AM Thursday to Monday (overnights); and a Swing Shift from Saturday to Wednesday comprising all three shifts. Training period will include extensive on-the-job training on all four shifts as well as classroom training during regular business hours. Candidates must be able to multitask and prioritize, when necessary, as the control center features several computer monitors to observe trains, maintenance-of-way crews, and other safety sensitive information effecting the system at any given time. Candidates must have proficient digital literacy skills in the Microsoft Office suite with an ability to learn railroad specific computer software. Candidates must be able to use a computer quickly to ensure critical operations are completed efficiently and safely. Candidates must have a high school diploma or equivalent, with secondary education preferred. Strong written and verbal communication skills required. Ideal Candidates Will: • Be safety conscious and capable of fostering safe work practices that will contribute to the achievement of company safety goals. • Administer efficient crew utilization and timely hours of service relief • Develop and maintain accurate records • Exceed customer expectations whenever possible • Have a strong aptitude for utilizing information systems and ability to work in a fast-paced environment with changing priorities. • Be able to identify and distinguish colors displayed on monitors, switch indicator lights and other safety sensitive indicators • Be able to use logic and reason to identify approaches or determine solutions to problem solving • Be attentive to detail with the ability to maintain composure during stressful situations • Be a quick learner with the ability to grasp and apply key training concepts We offer: **$500.00 sign-on bonus paid in one lump sum after 90 days employment **Company sponsored healthcare **Paid dental premiums (no weekly deductions out of your paycheck) **Company sponsored life/ ADD insurance **Paid holidays **Paid time off **Overtime permitted **Premium retirement benefits **Employee Assistance Program Visit our website to view job descriptions, more employee benefits, and see all the awesome TRAINS! http://vrs.us.com/