Customer Success Technical Engineer - Americas

Join Our Team! This is a fully remote opportunity with Guidant Financial, available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO. Compensation: $20 per hour, equivalent to an annual salary of $41,600. Are you passionate about providing exceptional support to clients and helping small businesses grow? At Guidant Financial, we believe in empowering entrepreneurs and our team members alike! We've already helped launch over 20,000 businesses and created nearly 100,000 jobs by delivering innovative funding solutions. Now, we want you to be part of this exciting journey! Our Core Values **Adaptability**: Welcome change and help others grow along the way. **Connection**: Build relationships, lift others up, and grow together. **Excellence**: Step outside your comfort zone to make improvements and satisfy your curiosity. Your Role as a Client Experience Support Specialist The Client Experience Support Specialist plays a vital role in supporting small business owners with the administration of their 401(k) plans. This dynamic position involves answering questions, guiding clients through the electronic signing of annual 5500 filings, and keeping them informed about any outstanding documents. You will engage in high-volume client communication via calls and emails, and will collaborate effectively with your team members in the 401(k) Administration Services department to deliver exceptional service. What You’ll Do Engage with clients by handling their inquiries promptly and effectively within scheduled timelines. Build a solid foundation in 401(k) Plans and familiarize yourself with the 5500-filing process. Consistently meet department Service Level Agreements (SLAs) for live calls, voicemails, email interactions, and Net Promoter Scores (NPS). Guide clients through various processes and systems to ensure they successfully complete their annual filings. Maintain and update client records in our customer relationship management system. Accurately upload investment management statements to the appropriate accounts. Swiftly assess accounts for any pending documentation and communicate the necessary information to clients. Conduct proactive reminder calls to clients about returning required information, completing their annual reports, and addressing any outstanding amendments. Engage in ongoing training and development with the goal of becoming a subject matter expert on 401(k) plans. Provide exceptional support to clients across a variety of scenarios, demonstrating a genuine passion for delivering an outstanding client experience. Additional Responsibilities Utilize E-Signature software to deliver documents to clients Assist Account Specialists with their queues when necessary Play a key role in team and departmental initiatives Execute additional tasks as needed Requirements Traits Growth Mindset: Eager to learn and continuously improve. Adaptability: Comfortable with ambiguity and able to handle stressful situations calmly. Client Relationship Skills: Skilled at de-escalating situations and making clients feel valued. Proactive Communication: Willing to address issues directly and promptly. Resilience: Ready to tackle challenges head-on, even in less structured environments. Quick Learner: Capable of hitting the ground running, learning quickly, and figuring out answers independently. Skills and competencies 1-2 years of experience in customer service or client support roles. Robust verbal and written communication skills. Proficient in using CRM software and Microsoft Office Suite. Ability to handle multiple tasks and manage time effectively. Great attention to detail and problem-solving abilities. Experience in the finance industry is a plus. Work From Home Requirements A designated workspace to work from (home office). High-speed internet connection. Get ready to make a difference in the lives of small business owners while enjoying a fulfilling career at Guidant Financial! Benefits Our People are Key to Success: Work with a team of smart, creative, fun and highly motivated people When You Grow, We Grow: Continue to learn with ongoing training, career pathing, and supportive leaders. For the last four years, Guidant has promoted more than 30% of our organization into new and exciting roles!    Wellness: Top benefits and perks including comprehensive health coverage (with free premium option), competitive salary, paid parental leave and a generous 401k match. Be able to disconnect with Paid Time Off of 3 weeks and 11 Paid Holidays. Flexible Work Arrangements: Work from the enjoyment of your home office. We work with entrepreneurs every day; we want you to have autonomy within your work structure with company provided equipment. Awesome Culture:  Be part of Guidant’s award-winning culture and have the experience to connect through coffee with senior leaders or hit a home run being part of our company sporting events. Empowering Equity and Inclusion: Be part of an inclusive work environment that gives employees a voice to speak up, be heard, and supported.   This is a fully and permanently remote work from home opportunity with a growing and stable company available in select states across the US: AZ, FL, GA, ID, KS, LA, MI, MN, NC, NE, TX, UT, VA, MO Compensation: $20 per hour, equivalent to an annual salary of $41,600.  

Position Summary We are seeking a highly skilled and reliable Maintenance & Construction Supervisor to oversee all property maintenance, small construction projects, and repairs for our managed buildings in Westchester County and the Bronx. This is a hands-on leadership role responsible for supervising two skilled laborers, coordinating outside vendors, and ensuring all work is completed on time, within budget, and to the highest standard. A company work truck is provided. Key Responsibilities Supervise and Lead Crew: Direct daily activities of two skilled laborers, assign tasks, and ensure quality and safety standards are met. Plan & Execute Jobs: Perform and oversee general repairs, carpentry, drywall, painting, plumbing, light electrical, and other building maintenance tasks. Work Order Management: Open, track, and close work orders; record labor hours, materials used, and submit reports to the billing department. Vendor Coordination: Schedule and oversee outside contractors for specialized work when necessary. Resident Interaction: Communicate with tenants and owners in both English and Spanish regarding maintenance work and scheduling. Vehicle & Equipment Oversight: Safely operate and maintain the company truck; manage tools, supplies, and job site materials. Compliance & Safety: Ensure all work is performed according to building codes, OSHA standards, and company safety protocols. Qualifications Experience: Minimum 5 years in property maintenance, construction, or related trades; at least 1–2 years in a supervisory role. Bilingual: Fluent in Spanish and English (required). Skills: Proficient in general building trades (plumbing, electrical, carpentry, painting, etc.). Technology: Able to use smartphones/computers for work order entry, photo documentation, and email. Experience with property management software is a plus. Licensing: Valid driver’s license and clean driving record. Physical: Able to lift 50 lbs, climb ladders, and work in various weather conditions. Compensation & Benefits Competitive salary based on experience Full-time, W-2 employment Paid time off and holidays Company work truck and tools provided Opportunity to work with a growing property management company

About Us: Optimum RV is a premier RV dealership dedicated to providing high-quality recreational vehicles and exceptional service. We are seeking an organized and customer-focused RV Service Advisor to join our service team and provide outstanding support to our customers. Pay is Base plus Commission up to $75,000 Responsibilities: Service Advisors are the primary point of contact for our customers who have service needs. The primary duties will include: Greeting customers and determining their service needs through active listening and effective questioning. Creating detailed and accurate work orders for service technicians based on customer requests and vehicle diagnostics. Providing customers with estimates for repairs and maintenance, explaining the scope of work and associated costs. Communicating with service technicians to ensure timely completion of work and updating customers on the status of their vehicles. Coordinating with the parts department to ensure necessary parts are available for service jobs. Handling customer inquiries and resolving service-related issues in a professional and courteous manner. Maintaining accurate records of all service transactions, including work orders, invoices, and customer communications. Ensuring a high level of customer satisfaction by providing exceptional service and support. Staying up-to-date with RV product knowledge and service procedures through ongoing training and professional development. Adhering to all safety protocols and company policies. All other responsibilities as assigned. Requirements Minimum Qualifications: Proven experience as a service advisor or in a similar customer service role, preferably in the automotive or RV industry. Strong knowledge of RV systems, maintenance, and repair procedures (preferred). Excellent customer service and communication skills. Ability to effectively manage multiple tasks and prioritize work in a fast-paced environment. Proficiency in using service management software and computer systems. High school diploma or equivalent; additional technical or business education is a plus. Valid driver's license with a clean driving record. Ability to work flexible hours, including weekends and holidays. Essential Characteristics: Hustle: We are self-motivated, driven and never satisfied. Humble: We are trainable, coachable, and confident... not arrogant. Reliable: We do what we say we're going to do, when we say we're going to do it... every time. Loyalty: We are committed to the success of the company through ups and downs because this is our career Team Player: We are stronger as one. We help each other, regardless of department or position. Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice. Benefits Competitive wages 401K Medical insurance Dental insurance Vision Insurance Company-Paid Life insurance Supplemental Life Insurance Short- & Long-Term Disability Critical Illness, Accident and Hospital Indemnity coverage EAP Wellness Program including Gym Reimbursement Vacation, Personal Time & Holiday pay

Local insurance office looking for a customer service representative. Establish client relationships and follow up with clients, as needed Support policy holders by responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification Provide prompt, accurate, and friendly customer service. Experience is preferred or will train the right candidate. Perform other related duties as assigned or required Career opportunity for the right individual Bi-lingual Spanish or Russian Required Full and part time available Immediate hire Great work environment.

We are seeking a dedicated and compassionate Customer Care Specialist to provide exceptional support through dedicated phone line coverage. This role focuses on managing inbound communication, ensuring timely follow-up, and assisting in care coordination by handling documentation and post-visit outreach. Key Responsibilities: Answer inbound calls to the assigned phone lines during regular business hours Return voicemails in a timely and professional manner between live calls Send clinical notes and follow-up documentation for designated markets, ensuring compliance and accuracy Assist with Post-Operative patient calls as needed to confirm recovery and next steps Maintain accurate call records, dispositions, and patient follow-up details within the CRM and shared systems Follow HIPAA compliance and internal security guidelines for all patient information Requirements Must reside in a states that are on Pacific Standard Time zone (hours are 8am-5pm PST) 1+ year experience in a customer service, medical/dental office, or call center environment preferred Bilingual – Fluent in Spanish and English (required) Comfortable handling multiple phone lines and managing high-call volume Strong written and verbal communication skills Experience using Five9 Phone system, CRM systems, Gmail, and Google Sheets/Docs a plus Highly organized, adaptable, and capable of working independently in a remote setting Benefits Compensation: Enjoy a competitive hour rate ranging of $18/hr Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.

Now hiring for Finish Carpentry Customer Service Field Technician for Residential and Commercial construction work throughout Southern California. Position Available: - Finish Carpentry Customer Service Field Technician - Must have experience in Finish Carpentry and excellent communication and people skills. Position Requirements: -Skilled Finish Carpentry Customer Service Field Technician able to perform a multitude of tasks ranging from exterior and interior door adjustments to re-keying lock cylinders. -Proficient at Finish Carpentry installation of exterior doors, interior doors, baseboard, shelving, residential door hardware, commercial door hardware and weather-strip. -Reliable transportation. -Proper tools in safe working condition. -Must have a great attitude and ability to communicate professionally with clients and homeowners. -Must have excellent problem solving and communication skills. -Must be able to work well with others – Go Team! Benefits: -Competitive Wages -Medical and 401K is available. -Bi-weekly pay – Direct Deposit -PTO and paid holidays available -Typical Hours are M – F 7:00a.m. – 3:30p.m *will vary depending on workload and may include weekends and overtime as needed. Please email resume/contact information. Contact job poster via email if you have additional questions and/or comments NO PHONE CALLS, PLEASE