Customer Support Representative - Front Office Assistant Full Time

About Circles Culture:   The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect, and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.   Position Overview:   Circles is seeking individuals who are truly passionate about hospitality. This position is tailor-made for those who thrive on interacting with others and delivering exceptional customer service. Join our Greet Hub team, conveniently situated at our client's stunning office space in the Tyson's Corner area. We highly encourage polished, sociable, well-organized, and tech-savvy individuals who can provide top-notch customer service and genuinely embrace the hospitality culture to apply! If you like everything about working in hotels and hospitality except the hours, this is the perfect role for you!   *This position is eligible for a sign-on bonus of $1000.00 after successful completion of 90-days of employment!* We are currently seeking an individual who is interested and available Monday through Friday from 5:30am - 2:00pm M-F, no nights or weekends! Must have your own reliable vehicle to report to your scheduled shift at 5:30AM. Compensation is hourly, starting at $19 per hour. Requirements Job Responsibilities:    Have a true passion for helping people through the services we provide and making a positive difference in the lives of the people you interact with day to day. You will perform services such as:  Provide uncompromising service to employees by arranging personal and convenience services;  Issue facility access cards to employees, assist with scheduling meeting rooms, assist administration or other departments on various tasks;  Perform general information research on products and services;  Research and assist with personal travel, gift recommendations, event planning, household service requests;  Assist with booking travel services including car and hotel suggestions and make reservations;  Assist with coordinating relationships with local vendors to promote additional onsite services for employees such as, dry cleaning, auto detailing and massage therapy;  Hit monthly targeted goals assigned by the manager;  Accountable for entering all documented data daily in the Circles record tracking system  Promote meaningful relationships through engaging and informed conversation with employees via face-to-face interaction, phone, and email;  Maintain a general understanding of events occurring in the building and local area;  Respond to employee requests in a professional, courteous, and timely manner, without exception;  Collaborate on innovative ideas and initiatives with team members and your manager;  Able to adapt to schedule changes as needed to ensure appropriate staffing of desk;  Consistently provide best in class customer service in a fast paced, structured environment;  Handling facilities requests;  Greeting vendors/employees;  Helping with set-up and breakdown of event registration tables;  Ordering/delivering personal celebratory catering; and  Ensuring common space cleanliness.  Requirements  Manage and prioritize multiple tasks daily  Must have 2-3 years of hospitality or related experience  Excellent written and oral communication skills  Ability to adhere to schedule  Active listening  Desire for continuous learning  Flexibility to adapt to changing tasks/priorities  Reliable transportation  Proficient in Microsoft Word and PowerPoint    Benefits Medical, dental, vision insurance starting the first day of the month after hire Long-term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Generous PTO policy - Accrue up to 15 days during your first year Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Access to Employee Assistance Program Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities

Globe is seeking a Customer Sales Representative to join its winning team. Representatives meet virtually with clients who have signed up to receive supplemental benefits designed to help protect their families beyond what their employer covers. Their role involves consulting with families, explaining available options, and helping them select the best plan to meet their needs. Successful representatives are excellent communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are dedicated team players. Job Requirements: Reach out to individuals who have requested more information about the benefits Schedule Zoom meetings with these clients Customize new benefit plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Benefits: Medical (BlueCross BlueShield) Dental, Vision, and Hearing insurance Company stock options offered Retirement benefits from renewal income Comprehensive paid training program Monthly performance-based bonuses Weekly pay with a competitive commission structure Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting)

Position: Customer Service Representative Location: Chicago, IL Are you ready to grow your career with Whizz, a leader in providing innovative transportation solutions for delivery riders? We are seeking an enthusiastic and detail-oriented Customer Service Representative to join our team and take charge of the day-to-day operations of one of our e-bike stores in Chicago, IL. In this role, you will oversee customer service, inventory tasks, and operational tasks, while ensuring that the store operates seamlessly. Your dedication will be rewarded with a competitive hourly rate of $18-$20 per hour, along with performance-based bonuses. Join Whizz today and help us make transportation solutions faster, smoother, and more innovative! Key Responsibilities: New Customers: Help customers choose the right bike, battery, accessories, and services. Assist with signing up for subscriptions, processing payments, and setting up accounts. Explain bike features and make sure customers have a great first experience. Existing Customers: Support customers with repairs, payments, and subscription questions. Coordinate repairs with mechanics and perform minor bike adjustments when needed. Handle invoicing, service follow-ups, and work with customer accounts. Inspect bikes and manage fines when necessary. Operations & Store Support: Prepare reports about sales, inventory, and store operations. Monitor inventory levels and coordinate stock as needed. Keep the store clean, organized, and welcoming. Assist with opening and closing the store. Support your team and supervisor with other tasks as needed. Requirements Comfortable using Microsoft Office, Google Sheets, and other common productivity tools. Good at multitasking and staying organized in a busy environment. Ability to connect and work well with different types of people. Flexible to work weekdays and weekends (if necessary). Knowledge of additional languages (Spanish) is a plus. Benefits Training provided: We believe in empowering you to reach new heights. Paid time off: Recharge and relax with vacation, sick leave, and public holidays. 401(k) retirement plan: Invest in your future. Performance-based bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour shifts: Balance work and life seamlessly.

APPLY HERE: https://forms.gle/a7Wo15wMh9eQuNrD8 Are you a vibrant mature adult or senior (roughly 40-70 years old) who wants to enable an older senior to remain in the home s/he loves for as long as possible? Maybe you can understand the difficulties a family caregiver experiences and wish to offer respite? Or perhaps you have been looking for meaningful and flexible part-time employment and can't find it? You have a unique depth of life experience to share? We provide a way for you to accomplish that. At Seniors Helping Seniors® East San Jose (http://www.shseastsanjose.com/), we’re looking for mature adults and vibrant seniors to support fellow seniors in their homes. If you're recently retired, semi-retired, or simply have a heart for service, this could be the fulfilling opportunity you've been looking for. We pair mature, compassionate adults with seniors who need companionship and everyday assistance. It’s non-medical caregiving that creates real, human connection — and allows seniors to age with dignity at home. Many of our caregivers say that they are "paying it forward." We provide paid training and will help you through the process of being listed on the CA Department of Social Services Home Care Aide Registry as well as securing the required background checks. Working hours will be flexible, depending on your availability. We match you up with a compatible older senior who needs your companionship and assistance. Duties will be non-medical and may include light housework or yard work, meal preparation, medication reminders, driving to appointments, and in some cases assistance with the activities of daily living. Chances are good that you've already had the opportunity to serve an older loved one in one or more of these ways. We want someone like you eager to give back out of life experience, with great customer service skills, a big heart, and a desire to have a positive impact on the lives of seniors. We want you on our team! Your life will be enriched beyond measure through your service to others! The need is very great and increasing daily. We can't wait to talk and see if you might be a great fit to partner with us to bring blessings to the lives of seniors in the East San Jose communities! Job Responsibilities ------------------------ * Travel to clients’ homes and provide care according to the assigned schedule and care plan. * Provide companionship and emotional support to enhance clients' well-being. * Help with meal preparation, feeding, and medication reminders. * Perform light housekeeping and laundry to maintain a safe environment. * Assist with daily living activities, including personal care (bathing, dressing, grooming, and mobility support). * Monitor and report changes in clients’ physical, cognitive, or emotional status. * Drive clients to appointments, shopping, or community events as needed. * Ensure a safe and comfortable home environment for each client. * Communicate effectively with clients, families, and agency staff to ensure quality care. Job Type: Part-time / Full Time Work Location: Evergreen, Berryessa, East San Jose Website: https://shseastsanjose.com/ HCO License #434700254 APPLY HERE: https://forms.gle/a7Wo15wMh9eQuNrD8 Seniors Helping Seniors® is an equal opportunity employer.

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

As the Sales associate, you will be the brand ambassador and a smiling face of our company. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets. Associates rotate to work in the following stores: Coach, Longchamp, Michael Kors, Polo, Kate Spade, Marc Jacobs, Sunglasses, Fashion Watches & Jewelry. Selling via the Best Customer Experience Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service Complete customer transactions in a professional and timely manner Identify customer’s temperaments and recommend products that suit their style Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum Floor and Product Presentation Ensure floor presentation meets or exceeds brand and DFS requirements Maintain reasonable stock levels of all merchandise in the department Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Other Information Shifts you must be able to work 05a-1p 09a-2p 10a-3p 11a-4p 4p-930p 5p-10p 6p-10p