Technical Services Analyst

Department of Community Affairs (DCA) is a state organization dedicated to help build strong, vibrant communities. DCA offers a fast paced, challenging and dynamic environment and we expect a dedicated, service oriented and flexible team member.  DCA is seeking a Business Analyst to interpret the business needs and operational requirements of two major DCA functions (grants management and loan servicing)and then translate them into relevant technological solutions that will improve operating efficiency and enhance customer service. The Business Analyst exercises independent judgment and initiative to evaluate and document business processes and workflows, anticipate requirements, uncover areas for improvement, and develop and implement solutions. The ideal candidate will have experience with/understanding of grants management and loan servicing processes.  ****Local candidates only. There will be an initial onsite work schedule followed by a hybrid or 100% remote work schedule. The candidate will be required to come to the DCA office for periodic meetings.  In addition, the candidate should have the ability to: • Gain a thorough understanding of the grants management and loan servicing operation • Use activity diagrams, scenarios, business analysis, flowcharts, document analysis, business process descriptions, interviews, and workflow analysis to interpret and document the needs • Gather information from multiple sources and critically evaluate it, reconcile conflicts, disseminating high-level information into details and distinguish user requests from their true needs • Collaborate proactively with the technology team, program staff, and senior leadership • Use standard templates and natural language to develop requirement specifications • Deliver work products throughout the project life cycle • Ensure the system design as per the needs of the users • Work independently • Deploy effective project management techniques • Work with various databases and spreadsheets • Understand funds distribution and payment processing • Communicate effectively both verbally and in writing • Effectively apply technology to tasks • Show attention to detail • Analyze and effectively problem solve Bachelor's degree in business or related field from an accredited college or university AND two to three years of experience related to area of assignment. Note: An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis. Under general supervision, performs complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area of federal and state grant programs. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues. Exercises various latitudes of independent judgment. May administer or provide high level technical and administrative support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions. Assists with orientation, training, or providing task guidance of collaborative team members and division partners. Supports the user community in the use of functional business tools and support systems.

THIS IS NOT A REMOTE SUPPORT POSITION. We are seeking a pleasant, reliable, and hardworking individual for a tech support position. Hours can vary between 8:30 am and 6:30 pm Mon-Fri. Alternate Saturdays. Part-time to full-time option available; depending on your performance. Send a resume or a description of your recent work history. Basic knowledge of hardware, software, and Windows networking is required. Must be capable of lifting computers, monitors, printers, etc.. If you have any experience with Microsoft 365, that's a plus; but, not required.

JOB-2077 Hybrid Duration: 10 months contract-to-hire Job Summary Using Lean Six Sigma methodologies, the Senior Process Improvement Analyst will collaborate with cross-functional teams to identify inefficiencies, streamline workflows, and implement impactful, sustainable solutions. This position will champion continuous improvement initiatives, foster a culture of operational excellence, and ensure that improvements are aligned with business goals. This position will use a data driven approach to track process effectiveness, efficiency, and generate metrics for continuous quality improvements. This position will collaborate cross-functionally to implement best practices, standardize processes, and minimize risks with a continuous improvement mindset. Job Responsibilities - Identifies, develops, and leads initiatives to optimize processes using industry standard process improvement methodologies. - Assesses current processes and identifies opportunities for improvements of operational and deliver quality. - Partners with teams across the organization to implement data driven solutions, track progress, and recommend improvements. - Leads efforts related to process improvements, ensuring smooth transitions and stakeholder engagement. - Minimizes potential risks in process changes and optimization initiatives, develops mitigation strategies, and actively manages risk during implementation - Collaborates with leadership and key stakeholders to ensure initiatives align with organizational priorities and deliver measurable results. - Tracks process effectiveness metrics and adjust process to optimize outcome for continuous quality improvements - Designs, develops, and maintains process workflows and process procedures - Designs, develops, maintains, and reports IT related metrics Requirements - 5 years of job related work experience in excess of degree requirement - 5 years of process development, improvements, and tracking experience - 3 years of experience in Quality Assurance and Change Management - 3 years of experience in continuous improvement initiatives Preferred Experience - Experience in MS Power BI - Experience in JIRA - Experience in ServiceNow Education - Bachelor's Degree: Computer Science, MIS, Business Administration or related discipline (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required Certifications - Lean six sigma (preferred) - ITILv4 (preferred) - ISTQB (preferred) Benefits MWResource offers medical, dental and vision coverage through Capital Blue Cross, short- and long-term disability coverage, employer paid life insurance, and participation in the MWResource 401K plan for US based consultants. MWResource does not discriminate based on race, gender, color, religion, national origin, age, disability, veteran status, or anything else that makes you part of any group. Candidates must be authorized to work in the United States. Candidates will be required to pass a background check and drug screening. Please note we are not open to outsourcing our recruitment needs.

If you’re committed to mastering software development and want to be part of a team that values innovation, we encourage you to grow with us. We are a results-driven tech company searching for dedicated learners. Want to become a full-stack software developer with guided, hands-on training? This structured and flexible program is fully remote and supports both full-time and part-time schedules. You’ll complete close to 900 hours of focused training and project work using popular programming languages and real-world tools. Key skills you’ll build: 🖥️ Tech & Programming Basics • Understand how systems and the internet work • Learn core development concepts: algorithms, data structures, logic, and security • Practice Python scripting and flowchart development 💻 Web & UI Development • Build front-end pages with HTML, CSS, JavaScript, and Bootstrap • Create interactive features using jQuery and React.js • Apply modern responsive design and layout principles 🗄️ Server-Side & Database Development • Work with SQL, CRUD operations, and relational databases • Use SQL Server, Django, and C# with .NET to build functional backends 🧑‍💻 Languages & Developer Tools • Learn 7+ key languages: C#, Python, HTML, JavaScript, SQL, and more • Use GitHub, Visual Studio, and industry-standard version control • Understand team-based coding and software workflows 🧪 Capstone Projects • Build two complete software projects (Python & C# based) • Work through debugging, documentation, and Agile-style collaboration • Gain portfolio-ready results to show your capabilities 🧰 Career Preparation • Sharpen interview skills and technical communication • Build your résumé and developer branding • Learn how to approach the job market as a junior developer No experience required. Remote participation available. To apply, visit: https://techschooldev.online/

The Workday Integration Analyst is responsible for supporting the business and financial applications to ensure efficient, high-quality, and safe patient care. This position involves implementing, managing, and supporting systems with minimal supervision. The analyst will possess a strong understanding of business and financial operations in a healthcare setting, handle complex issues independently, make design decisions, and clearly communicate technical concepts across the organization. Key Responsibilities: Provide second-level support for application incidents reported through the help desk, including 24/7 on-call coverage as needed. Assist junior team members in resolving application incidents, maintenance issues, and enhancement requests. Coordinate application support with other IT teams, such as Infrastructure, Integration, Reporting, and the help desk. Collaborate with vendors and IT analysts to design and implement system optimizations and enhancements. Implement changes using documented procedures that comply with departmental policies. Lead software upgrades and manage new software installations and enhancement requests of small to medium complexity. Mentor junior staff in documenting workflows and developing their technical skills. Act as a technology expert, translating technical concepts into business terms and influencing outcomes across different groups. Maintain up-to-date project documents, including technical details, user expectations, project goals, and deliverables. Participate in and organize team meetings, maintaining appropriate records. Identify opportunities for improving application functionality and stability. Anticipate and resolve system problems through independent analysis and solution development. Research issues and analyze options to provide solutions, considering pros, cons, risks, and costs. Requirements Experience Requirements: 7+ years of experience with Workday integrations. Strong technical and business operations background, particularly in a healthcare environment. Knowledge of SDLC, Agile, and other software development methodologies. Familiarity with server operating systems, databases, scripting languages, and disaster recovery technologies. Ability to analyze complex systems and workflows. Strong organizational skills and ability to manage major programs or functions. Ability to communicate complex concepts clearly to management and cross-functional teams. Strong collaboration and consensus-building skills. Education Requirements: Bachelor's degree in Computer Science, Information Systems, or a related field. Benefits Paid Time Off Subsidized Medical, Dental, Vision and Life Insurance Retirement Benefits Employee Assistance Programs

Looking for a Secretary & Computer savvy person with good organization skills. Must be able to work with others in a close office environment and punctual. Frank Bee Stores 3435 E. Tremont Ave Bronx, NY 10465 Call Office at 718-823-3033