Service Manager Automotive (Kapolei)

American Tire is a leading tire and repair service provider dedicated to offering top-notch service and products to our customers. With a focus on customer satisfaction, safety, and quality, we strive to be the best in the industry. Join our team and be part of a dynamic, growing company. **Job Description:** We are seeking a highly motivated and experienced Store Service Manager to lead our tire and repair store. The ideal candidate will have a strong background in automotive services, excellent leadership skills, and a passion for delivering exceptional customer service. **Responsibilities:** - Oversee daily operations of the store, ensuring smooth and efficient functioning. - Lead, train, and motivate a team of technicians, sales associates, and support staff. - Manage inventory, including ordering, stocking, and tracking tire and repair parts. - Ensure all work is completed to the highest standards and in compliance with safety regulations. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Develop and implement sales strategies to achieve business goals and increase revenue. - Monitor financial performance, including budgeting, forecasting, and cost control. - Maintain a clean, organized, and well-presented store environment. - Stay updated on industry trends, new products, and best practices. **Qualifications:** - Proven experience as a Store Manager or similar role in the automotive industry. - Strong knowledge of tire and repair services. - Excellent leadership and team management skills. - Exceptional customer service and communication abilities. - Proficiency in using store management software and MS Office. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong problem-solving and decision-making skills. - High school diploma or equivalent; a degree in business management or a related field is a plus. **Benefits:** - Competitive salary and performance-based commission. - Health insurance. - Paid time off and holidays. - Employee discounts on products and services. - Opportunities for professional development and career advancement. - M-F work schedule, no nights or weekends! **How to Apply:** If you are a dynamic and results-driven individual with a passion for the automotive industry, we want to hear from you! Please send your resume and a cover letter detailing your experience and qualifications to this ad or apply online here: https://www.americantirehawaii.com/About-Us/Jobs American Tire Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.