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Housekeeping Manager @ Hampton by Hilton, Daly City (daly city)
The Hampton by Hilton Daly City has an immediate opening for the position of Housekeeping Manager. The Housekeeping Manager primary work efforts and job objective is to oversee all aspects of Housekeeping operations in accordance with Company goals and objectives, including guest and employee safety, guest satisfaction, and staff development within established service standards while inspecting each room on a daily basis, may be required to clean guest rooms as needed. The Housekeeping Manager relates to work primarily located on the guest room floors, in the laundry department and in the back office. The Housekeeping Manager will maintain a competent staff that will provide the highest quality of cleanliness in the guestrooms and public areas and quality clean linens in accordance with Hilton brand standards.
The Housekeeping Manager is responsible for ongoing guest satisfaction in the guestroom as well as housekeeping quality, cleanliness and consistency measured by Brand inspection and guest SALT scores. Strict adherence to hotel policies and procedures shall be maintained with regard to the guest experience. Strong and versatile leadership skills are required to foster a well-trained, motivated staff, lead by example, continuously developing and encouraging all staff to feel the passion for the Hampton by Hilton Daly City. The candidate must be able to work 5 days a week, with one weekend day included.
KNOWLEDGE AND SKILL REQUIREMENTS
1. Applicant should have previous hotel housekeeping experience.
2. Applicant should possess previous supervisory experience.
3. Applicant should possess good written and verbal communication skills.
4. Applicant should possess good mathematical skills to complete inventory.
5. Applicant should possess a pleasant personality and ability to deal with wide variety of people.
6. Applicant should possess computer skills primarily word and excel.
7. It would be helpful but not necessary if applicant was bilingual (Spanish).
8. It would be helpful if applicant was familiar with the PEP system.
9. Must be able to work a minimum of 45 hours per week, including at least one weekend day.
SUBORDINATES – DIRECT REPORTING AND COACHING RESPONSIBILITIES
· Room Attendants
· Houseperson/Laundry
· Room Inspector
PRIMARY DUTIES AND RESPONSIBILITIES
1. Ensure good safety practices of coworkers and guests, assisting in the maintenance of proper emergency and security procedures.*
2. Know and comply with all health and safety policies specifications and guidelines as provided by Hampton by Hilton and have a strong understanding of federal, state and county regulations that pertain to health and safety.*
3. Inspect each guestroom on a daily basis for cleanliness and quality.
4. Manage Housekeeping staff in a professional and respectful manner while developing weekly schedules optimizing staffing levels while meeting budget.*
* Indicates an essential function of the job (performance of the function is the reason the job exists). A function may be essential when 1) number of available employees to perform function is limited, 2) requires specialized skills – function occupies a large percentage of time, and 3) failure to perform the function may have serious consequences.
PHYSICAL DEMANDS
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, walk, climb stairs, use hand to finger, handle or feel, and reach with hands and arms. The employee is frequently required to climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds. Specific vision abilities required by this include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
We offer group health, dental, vision plan, Vacation and Sick Pay, Holiday Pay, 401K with matching, and Hilton discounts worldwide.
Apply online at www.renesonhotels.com. Pay is $27-$30 per hour.
2700 Junipero Serra Blvd, Daly City, CA 94015, USA
$27-30/hour
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