Senior Customer Service Representative (S El Monte, CA)

**Please send an updated resume to for consideration** We are seeking a highly organized and bilingual (English/Spanish) Administrative & Client Relations Specialist to support the daily operations of our office while assisting with client engagement and light business development activities. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced, multi-functional role that blends administrative excellence with professional client interaction. Primary Responsibilities: Administrative Support Perform general office duties, including scheduling, filing, document management, and accurate data entry. Answer and direct incoming calls and emails in both English and Spanish with professionalism and clarity. Support recruitment and HR functions, including screening resumes, coordinating interviews, onboarding new hires, and maintaining candidate records. Maintain and update internal databases, spreadsheets, and records with a high level of accuracy and confidentiality. Prepare internal and client-facing documents, presentations, and reports using Microsoft Office Suite. Ensure all office supplies, resources, and documentation are organized and readily available to support operations. Demonstrate excellent time management, multitasking, and follow-through in completing administrative assignments. Client Relations & Business Development Provide bilingual (English/Spanish) support to clients through calls, emails, and occasional in-person meetings. Collaborate with the sales and recruiting teams to understand client needs and ensure quality service delivery. Assist in coordinating client visits, follow-ups, and feedback collection. Represent the company at occasional community events, job fairs, and client meetings. Support client communications related to services, candidate updates, or general inquiries. Qualifications: Bilingual proficiency in English and Spanish (required). Minimum 1 year of experience in an administrative, office coordinator, or client support role. Previous experience in staffing, HR, or recruitment support is highly preferred. Excellent written and verbal communication skills in both languages. Strong organizational skills with high attention to detail. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with CRM or ATS systems. Valid driver’s license and reliable transportation (for occasional local travel to clients). **Please send an updated resume for consideration**

Neal R. Gross and Co. is a leading Court Reporting and Transcription services company based out of the Washington, DC area with work across the country. Our clients include local, state and federal courts, the House of Representatives, Department of Defense and clients in the private sector. We are seeking experienced Digital Court Reporters to capture the verbatim record of legal proceedings with accuracy, professionalism, and reliability. This role involves both remote and in-person assignments, depending on client needs. We are looking for candidates that can work anywhere from a few jobs a month to 2-3 per week depending on their availability and location. Candidates must be self-sufficient and come equipped with the necessary tools and expertise to perform the work independently. PRIOR EXPERIENCE AND EQUIPMENT IS REQUIRED .  Location: IN-PERSON - client sites in your local area Key Responsibilities  Capture clear and complete digital audio recordings of legal proceedings including depositions, hearings, and meetings.  Administer oaths and participate in depositions, hearings, and other legal proceedings  Monitor and ensure audio quality in real-time, annotating the record with speaker IDs and relevant notes.  Maintain a secure and organized record of proceedings, adhering to legal and confidentiality standards.  Upload and submit audio files and associated annotations through our secure systems in a timely manner.  Communicate with scheduling and production teams to ensure accurate and on-time delivery of materials.  Represent NRGCO professionally in all proceedings and interactions  Interact with high-level clients (Federal Govt, State Govt, Private Industry)  Requirements Job Requirements Minimum of 1 years of experience as a Digital Court Reporter in legal or governmental proceedings. Proficient in digital recording software, annotation tools, and audio file management.  Strong attention to detail and excellent command of the English language.  Ability to work independently and adapt to dynamic courtroom or deposition environments.  Experience covering multi-speaker and technical proceedings.  Familiarity with court terminology and procedure.  Ability to pass security screening for access to client sites, including government buildings  Availability for occasional short-notice assignments.  AAERT Certification is strongly preferred    Equipment and Software Requirements  Candidates must provide their own:  Laptop or computer with digital recording software (e.g., ForTheRecord, Liberty, AutoScript, Soniclear or equivalent)  High-quality microphones and backup recording devices  Reliable internet access for file transfers and virtual proceedings  Secure storage for audio files and notes until submission  Benefits This is a contract position and compensation is commensurate with candidate's experience. Compensation range is $25-45/hour. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.

Ables Landscapes, an award-winning landscape company based in Hollywood, SC, has been creating beautiful outdoor living spaces for high-end residential homes in the Charleston area for over 45 years. With a strong commitment to quality, integrity, and connecting people to something beautiful, Ables Landscapes offers a unique opportunity to join a dedicated team as a Landscape Maintenance Account Manager. This role is ideal for a motivated and experienced professional who values teamwork, client satisfaction, and personal growth within a supportive and mission-driven environment. Responsibilities Conduct initial sales consultations, prepare estimates, and manage follow-up communications with clients (with training and ongoing support from management). Oversee account management, ensuring quality control and high levels of client satisfaction by responding promptly to client inquiries and requests. Coordinate subcontracted services such as lawn and shrub care and mulch blowing, working closely with office staff. Foster strong relationships with team members, encouraging open communication, recognizing development opportunities, and supporting a positive work culture. Collaborate with office staff to ensure accurate invoicing for enhancements and one-time jobs. Review crew inspection sheets to maintain accuracy and quality standards. Report equipment issues to ownership and shop staff for timely resolution. Participate in safety and training exercises to promote a safe and knowledgeable work environment. Qualifications Proven ability to lead, manage, delegate, and direct multiple teams effectively. Strong organizational skills and the ability to multi-task in a fast-paced environment. Experience coordinating with vendors and subcontractors. Proficiency in basic computer skills (Word, Excel) and willingness to learn new software programs. Self-motivated with a creative and positive sales approach. Ability to meet the physical requirements of the job. Professionalism and integrity in representing Ables Landscapes at all times. Preferred: Experience with LMN software. Preferred: Bilingual in Spanish and English. Preferred: Valid driver's license. Benefits Standard paid holidays after 90 days 401K with a 4% match after six months Free MUSC Telemedicine for employees and discounted access for families One week paid vacation after six months; two weeks after one year, with an additional day each year up to four weeks Health insurance available after 90 days, with 80% of the employee’s premium paid Two annual sick/personal days $25,000 life insurance policy provided Separate dental and vision insurance options Quarterly employee events, including picnics and holiday parties Consistent dream sessions with a Dream Manager Access to counseling services, with 80% of up to nine private sessions covered Financial support of up to 50% for approved mission trips Apply now in 2 minutes! Powered by

With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm, we are united in our purpose: to educate, protect, and care for your skin. Our commitment is to bring you the very best in comprehensive skin care, helping you achieve a confident, healthier, and more beautiful you! Our mission is to educate communities and healthcare professionals about the importance of skin health, including skin cancer prevention, risk factors, and how to achieve healthy skin through annual skin exams and dermatologic care. We strive to provide the latest proven, proactive, and comprehensive dermatologic care to the populations in the expanding geographies we serve, making high-quality skin care timelier and more accessible while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we also foster a culture that is unparalleled! Job Summary: The Front Office Receptionist will be instrumental in ensuring accurate and timely patient registration using our medical systems. This role involves utilizing our facility’s medical necessity tool to verify appropriate patient insurance coverage in accordance with established policies and procedures. The ideal candidate will provide exceptional customer service to physicians, patients, family members, and all other medical professionals. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries. Records patient arrival in the Practice Management System (EMR). Identifies patients by date of birth and name, creating new accounts if necessary. Prepares necessary patient paperwork prior to appointments. Calls “No Show” appointments to reschedule, making appropriate notations in Practice Management System and sending letters to patients when necessary. Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments and addressing patient concerns. Responds quickly and effectively to patients in distress, demonstrating good reasoning and judgment. Reviews the Practice Management System (EMR) for necessary updates, working with patients to obtain updated information. Determines payer sources, verifies insurance eligibility, and assigns correct payor types, notifying Billing Department if prior authorization is required. Keeps the reception area clean and organized. Records and collects patient copays and balances at check-in/out, maintaining accurate financial records. Protects patients’ rights by maintaining confidentiality of personal and financial information. Adheres to policies and procedures, reporting changes as necessary. Contributes to team efforts by accomplishing related results as needed. Demonstrates superior customer service skills consistently. Answers the telephone in a timely and polite manner. Communicates professionally and courteously with patients, visitors, providers, and team members. Performs other duties as assigned by the Practice Manager or Area Practice Manager. Requirements High School Diploma required; Associates Degree preferred 1 year customer service experience in a healthcare office preferred Benefits Benefits of joining Qualderm Partners: Competitive Pay – Attractive compensation to reward your hard work Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges Exclusive Employee Discounts – Save on products and services with special discounts just for you Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis. #INDCS

POSITION SUMMARY The Center for an Agricultural Economy (CAE), based in Hardwick, VT, seeks a Bookkeeper and Administrative Assistant. Are you good with numbers, and comfortable with computers, interfacing with many people and supporting org wide systems? This position will support daily accounting tasks, including accounts payable, accounts receivable, and payroll, approximately 20 hours a week. This position will also provide general administrative support, such as reception, mail processing, managing calendars, scheduling, benefits paperwork, event logistics, approximately 20 hours a week. If organization, finance and people skills are your strengths, we want to hear from you! JOB DETAILS Position: Bookkeeper and Administrative Assistant Reports to: Finance Manager Schedule: Monday-Friday 9-5 Compensation: $23.00 to 25.00 per hour, non exempt Benefits: Paid Time Off, SIMPLE IRA, Health insurance, Health savings account,, Employer-paid short-term disability and life insurance, quarterly phone stipend, professional development compensation Minimum Qualifications (or equivalent combination of education and experience): Past experience in clerical or bookkeeping tasks. Proficiency in Microsoft Office and Google Suite, particularly Excel. Proficiency with Quickbooks Desktop preferred. Familiarity with GAAP. Experience with handling sensitive information with discretion. Strong organizational skills and attention to detail SUMMARY OF RESPONSIBILITIES Accounts Payable, Accounts Receivable and Payroll (50%) Process incoming bills to ensure bills are paid within terms and follow up when necessary to fix invoices, update addresses, or clarify charges. Process weekly and monthly invoices for earned revenue from CAE’s enterprise programs Process ongoing receipt of donations and grants Initiate collections process for past-due accounts, work with program managers to resolve Process weekly physical deposits of checks and cash and ongoing electronic payments Record Vermont Farm Fund loans disbursed and loan payments collected Process biweekly payroll for ~40 employees through Quickbooks Payroll Track and pay biweekly payroll liabilities and taxes Support administrative staff with wage reporting Support Financial Manager in compiling materials for yearly financial audits Maintain and make monthly updates to program budgets-to-actual Work with the Financial Manager to develop and implement improvements to finance systems in response to organizational change CAE Administrative Support (50%) Manage daily mail pick up and processing Manage reception areas in the two primary CAE work locations Schedule tours for the public of the facilities Respond to general phone and email inquires from the public Manage reservations and calendars for the Atkins Pavillion and the Community Kitchen Provide support to the Administrative Operations Manager in benefit administration and staff onboarding Other administrative duties as assigned ESSENTIAL FUNCTIONS Physical Demands/lifting requirements: Ability to sit for long periods of time Repetitive motions and typing Mental demands: Apply good judgment to decision making Analyze and problem solve Attention to detail HIRING PROCESS A hiring team of CAE staff will lead the process. Selected candidates will have an initial phone interview the week of August 18-22, which may be followed by an interview and tour of CAE spaces the following week. Interview questions will be shared ahead of time. CAE is committed to the full inclusion of all qualified individuals and will provide support in any way to assure everyone's best experience in the hiring process. CAE will take the steps necessary to assure that people with disabilities are provided reasonable accommodations during the interview process and, if hired, subsequent employment. For accommodation inquiries, please email us. TO APPLY Email us your resume, cover letter or letter of interest, and include “Bookkeeper/Admin Assistant” in your email subject line. We’re interested to hear your thoughts on any life or work experience as it relates to this position. Applicants who go on to interview with us will also be asked to provide references. Our application deadline is August 17, 2025. Initial interviews will begin by August 19. Let us know if you have any questions! EOE STATEMENT Building community leadership, investing in relationships, and listening to the needs of the community are core principles CAE applies to all our work. We strive to foster an inclusive and supportive staff culture where learning and growth are supported. CAE is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, national origin, religion, sex, sexual orientation, gender identity, genetics, disability, or veteran status. BACKGROUND ON CAE The Center for an Agricultural Economy is a catalyst for change based in Hardwick, Vermont. We support rural communities and working landscapes by building a more interconnected local food system. We work together with our neighbors and partners to cultivate interdependence and investigate how to create the conditions for socially, economically and ecologically thriving communities. We implement solutions through our foundational programs, innovative projects, dynamic partnerships and the resources available across our three distinct locations. Together, these components of our organization help ensure our rural food system is supported, our farms are thriving, and everyone is treated with dignity and respect.

Do you have outstanding clerical skills, customer service experience, and a desire to learn and grow in the finance industry? If so, look no further! We need an ambitious candidate to join us as an Operations Servicing Specialist. As an Operations Servicing Specialist for Celtic Bank, you will work with Loan Operations team members to complete objectives in a rapidly growing and changing lending environment. You will connect with insurance agents and bank customers to obtain current insurance documents, with about 80% of this done through email communication. You will also update database information to keep operations running smoothly for Celtic Bank and our customers. And did we mention every day is business casual? We know our employees are more innovative and productive when they feel free to be themselves. Are you ready to learn more? Apply for or ask about this opening! It’s time to work for a different kind of organization. WHAT MAKES CELTIC DIFFERENT It’s never wrong to ask great questions Business causal is every day Hard work is rewarded You’re always learning WHAT YOU’LL DO AT CELTIC BANK Request insurance documents via emails and phone calls Update databases with current insurance information Sort and name mail and digital documents Prepare notices for mailing Provide superior customer service by responding to emails and phone calls Complete other tasks and responsibilities as assigned Requirements WHAT YOU’LL NEED TO DO IT Proficiency in Microsoft Office with an emphasis on Excel skills. Strong attention to detail. Demonstrated excellent customer service skills. Strong organizational and time management skills. Enthusiastic attitude and willingness to learn in a changing environment Benefits BENEFITS Medical, dental, vision 401(k) with employer match Life and long-term disability coverage HSA and FSA plans Holidays and paid time off requests Robust wellness program (we’re talking catered meals three times a weeks, lunch and learns, and onsite gym.) Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named a top SBA lender in the nation in 2024! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans. Celtic Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Physical and Other Requirements This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English. Work Model: The employee in this position will work either a fully Onsite or Hybrid work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions. Utah-based employees: Hybrid work schedule available after initial training period in our Salt Lake City, Utah office – department and job requirements will determine eligibility.