Tow Truck Dispatcher (Queens)

Job Title: Remote Customer Service Representative – Wheelchair Ambulette Transportation Location: Work from Home (U.S.-based) Company Overview: We are a compassionate and reliable non-emergency medical transportation (NEMT) company specializing in wheelchair Ambulette services. Our mission is to provide safe, punctual, and respectful transportation for individuals with mobility challenges. As we grow, we’re looking for a Customer Service Representative who is an independent thinker, thrives in a remote work environment, and is deeply committed to providing exceptional service to those who depend on us. Position Summary: As a Customer Service Representative, you will serve as the first point of contact for clients and caregivers. You’ll handle scheduling, ride confirmations, inquiries, and service issues—all while delivering empathetic, solution-oriented support. Key Responsibilities:    •   Answer inbound calls and respond to emails in a courteous and professional manner    •   Schedule, modify, and confirm transportation appointments using dispatch software    •   Proactively communicate with drivers and clients to ensure timely pickups and drop-offs    •   Troubleshoot ride issues and resolve conflicts or concerns quickly and calmly    •   Maintain accurate and organized ride logs and customer notes    •   Follow HIPAA and ADA compliance protocols Who You Are:    •   Self-motivated and able to work independently without constant supervision    •   Excellent communicator with a calm, clear phone manner    •   Tech-savvy and comfortable using dispatch and scheduling software (training provided)    •   Empathetic, respectful, and patient—especially when working with elderly or disabled passengers    •   Detail-oriented and able to multitask in a fast-paced virtual environment Qualifications:    •   High school diploma or equivalent    •   Prior experience in customer service (NEMT or healthcare a plus)    •   Reliable internet and a quiet home office setup    •   Strong organizational and time-management skills    •   Availability for weekday shifts (some weekend or after-hours coverage may be requested) Why Join Us?    •   100% remote work    •   Supportive team culture    •   Opportunity to make a meaningful difference every day    •   Flexible scheduling for the right candidate    •   Training provided and growth potential ⸻ To Apply: Send your resume and a short paragraph about why you’d be a great fit to HeartsandHomesNY@gmail.com We look forward to hearing from thoughtful, service-driven applicants.

GET STARTED WITH 10 WEEKS OF TRAINING AND JOB PLACEMENT ASSISTANCE • Interactive online training with your instructor, career navigator and peers. • Explore career pathways and land a job in an office setting. • Train for positions such as administrative assistant, information desk clerks, medical office, insurance claims, customer service and more. • Build skills in technology, professional communication, productivity tools, and corporate culture through group and independent online learning. • Get insights and guidance from business professionals, employers, and industry experts. • Participate in practice interviews with employers to kick-start your career. • Training available at NO COST to eligible students. • Apply online at gesmn.org/training or contact us 651-379-5837 Goodwill-Easter Seals also offers the following courses: *Automotive Services *Construction *Financial Industry *YouthBuild

The position is defined as the person who manages the 'fulfillment of our promise'. Its about working with our clients managing and coordinating all facets of our order process from customer request to delivery for the order. We're a small company so the job requires addressing all areas for order flow. It requires communication with customers, vendors, delivery companies. The skills needed for this position. Some technical and accounting/ knowledge is beneficial. Professional communication and organization skills are very important. Microsoft knowledge combined with some creative skills are a plus. The position is part time, 2 to 4 days a week thus 10 to 20 hours weekly. Family friendly work hours, mostly middle of the day.

Active Day Adult Day Care Health Center has an available opportunity for a Center Administrative Assistant to join our team! As Center Administrative Assistant, you will provide strong administrative support to the Center Director and all other Center Leaders in the general operation of the Center(s). Responsibilities included but not limited to: • Entering all inquiries, attendance and new member information into the company’s Electronic Health Record System (CAD Care) and discharge members from system when directed to do so. • Tallying meal check off sheets and completing Meal Stats monthly report, assuring complete eligibility forms for each member monthly. Order members daily meals as needed. • Processing petty cash and coding the bills. • Making calls to families, caregivers and Care Managers to promote attendance or to seek authorization. • Overseeing and maintaining program areas, supplies, and equipment ensuring all are organized, clean, stocked and in good working order. Qualifications: • High School diploma or equivalent • Minimum one (1) year experience in an administrative role strongly preferred. • Excellent communication and interpersonal skills. • Strong Computer skills, including MS Office (Excel/Word) and Outlook. • Ability to pick up new systems easily. • Ability to bend, push, squat, turn, transfer and lift up to 50 pounds - this is ACTIVE DAY after all! As part of our team, you will have the opportunity to participate in benefits programs, including: • Paid Time Off (“PTO”) • Medical/Vision • Dental • 401(k) Please send all your questions along with your resume to the email address provided. If you are selected, you will be contacted to schedule an interview. Thanks!

Garden style apartment community needs a full-time individual to handle the leasing and other managerial duties for the property. We want you to help people find their next apartment home and make the living experience a good one for the residents. The schedule is Tuesday-Saturday. We want an energetic go-getter to help run this lovely community located south of the mall off Meridian. In addition to the hourly wage, there is bonus potential. If you wish to live at the community, we offer a 30% housing discount.

Part-time office assistant to provide administrative and clerical support. Specific duties can include: Administrative tasks: Managing and organizing files, and overseeing mail. Office operations: Ordering and restocking office supplies. Data and records: Entering accounts payable data, preparing payables and reports, and managing records. Support for staff: Assisting project managers with various tasks. Specialized tasks: Basic bookkeeping, assisting with paperwork, or handling specific client correspondence. Necessary qualifications and skills A high school diploma, an associate's or bachelor's degree is a plus. Key qualifications include: Computer proficiency: Strong knowledge of Microsoft Office Suite and other relevant software. Organizational skills: Excellent time management and the ability to multitask effectively in a fast-paced environment. Communication: Strong verbal and written communication skills are essential for interacting with clients and staff. Interpersonal skills: Professional and friendly demeanor. Detail-oriented: Meticulous attention to detail is necessary for tasks, record-keeping and data entry. Adaptability: A proactive and reliable nature is valued, as is the willingness to learn new tasks as the company's needs evolve. **All applicants must submit resumes, phone calls or in person applications will be scheduled**