Browse
···
Log in / Register

Sales & Account Manager / Office Coordinator (East Providence)

$18-24/hour

36 Brown St, East Providence, RI 02914, USA

Favourites
Share

Description

Sales & Account Manager / Office Coordinator East Coast Embroidery – East Providence, RI We’re looking for a motivated, people-focused team member to take on a hybrid role combining inside sales, account management, and office coordination. This position is ideal for someone who enjoys building customer relationships while keeping operations running smoothly behind the scenes. Responsibilities: • Serve as the first point of contact for new and returning customers (phone, email, and walk-ins) • Manage customer accounts: provide quotes, follow up on leads, and oversee repeat orders • Guide embroidery and screen-printing jobs from start to finish, coordinating with production and vendors • Supervise and delegate tasks to our Virtual Assistant (VA) to ensure efficiency and accuracy • Create and process invoices, payments, and deposits in QuickBooks • Handle light bookkeeping including reconciliations and expense tracking • Coordinate shipping/receiving (UPS/FedEx/USPS) and order fulfillment as needed • Maintain organized office workflows to support both sales and production teams Qualifications: • Proven sales or account management experience with strong communication skills • Ability to build relationships and close repeat business • Experience with QuickBooks or other accounting software preferred • Strong organizational and multitasking abilities • Prior experience managing people or delegating tasks is a plus • Comfortable learning new systems (CRM, shipping software, etc.) Details: • Up to 35 hours per week • On-site position at our East Providence location • Compensation based on experience, with growth potential If you’re driven by sales, thrive on building customer relationships, and can keep an office organized while managing moving parts, we’d love to hear from you.

Source:  craigslist View Original Post

Location
36 Brown St, East Providence, RI 02914, USA
Show Map

craigslist

You may also like

Craigslist
Bilingual Customer Service Rep
3405 Pike Ave, North Little Rock, AR 72118, USA
Job Summary We are seeking a dedicated and enthusiastic Bilingual Customer Service Associate to join our dynamic team. In this role, you will provide exceptional customer support and client services to our diverse clientele. The ideal candidate will possess strong communication skills in both English and another language, enabling them to assist customers effectively. Your ability to handle inquiries, resolve issues, and facilitate sales will be crucial in ensuring customer satisfaction and loyalty. Responsibilities Deliver outstanding customer service by addressing inquiries and resolving issues promptly. Engage with customers through various channels, including phone calls and emails, ensuring a professional demeanor at all times. Conduct outbound calling to follow up on customer inquiries and provide additional support as needed. Utilize Microsoft Office and other computer applications for data entry and documentation of customer interactions. Maintain accurate records of customer interactions, transactions, comments, and complaints. Assist in sales efforts by identifying opportunities for upselling or cross-selling products and services. Handle cash transactions accurately while adhering to company policies regarding cash handling. Collaborate with team members to improve processes and enhance the overall customer experience. Analyze customer feedback to identify trends and areas for improvement in service delivery. Qualifications Bilingual proficiency in English and at least one other language is required. Previous experience in a call center or customer service environment is preferred. Strong computer skills with proficiency in Microsoft Office applications. Excellent phone etiquette and communication skills, both verbal and written. Ability to perform data entry tasks efficiently with attention to detail. Experience in sales or client services is a plus. Strong analytical skills to assess situations effectively and provide appropriate solutions. Ability to work independently as well as collaboratively within a team environment. Typing speed of at least 40 words per minute is desirable. Join us as we strive to provide exceptional service while fostering a positive work environment that values diversity and inclusion. Job Type: Full-time Benefits: On-the-job training Professional development assistance Work Location: In person
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.