Dispatch/Scheduler (Everett, WA)

Do you love a fast pace? Enjoy solving puzzles? This is the perfect opportunity to join a team who are dedicated to World Class Safety and Service. We are a Traffic Safety Management company looking for motivated and dedicated professionals. This position follows a hybrid schedule, with work performed both in the office and remotely on designated days. If you are interested and have the following attributes, please apply online at https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=245325&clientkey=1C030A5DE52635780154B465F20ACAB6 -excellent customer service skills -extreme attention to detail -able to multi-task -enjoy complex working environments and outside of the box thinking -flexible, agile, and fantastic communicator -ability to function professionally in high stress circumstances -can work independently as well as in a team environment, both are regularly required POSITION OVERVIEW This position is responsible for performing dispatch and operations support activities, including the following responsibilities: • Exceptional time management skills • Answer multiple phone lines • Record and fill all customer work orders in a timely manner • Assign flaggers to work orders to maximize coverage and optimize cost, labor and equipment efficiencies. Establish and maintain a positive working relationship with fellow employees. • Ensure that all signage and other equipment requirements are satisfied for each job. • Provide quality service to all customers; respond to all customer questions and complaints in a timely and professional manner. Establish and maintain a positive working relationship with all customers. • Maintain accurate dispatch and employee attendance records • Provide management with weekly dispatch and/or other reports as required • Ensure compliance with all State, Federal, and Local safety laws, ordinances and policies • Contribute to proper and timely information flow between departments and outside the organization. • Have a comprehensive understanding of the company's overall operations and be an effective member of the team • Maintain company records and files in a timely, accurate and organized manner. • Other duties may be assigned. Qualifications and Competencies -Proven experience as Dispatcher or relevant position -Excellent computer skills including accurate and fast data entry -Ability to follow procedures and guidelines for emergency situations -Proficient in English (oral and written) -Outstanding organizational and multitasking abilities -Active listener with excellent communication skills -Sound judgement and critical thinking -Proficient in MS Office: Word, Excel -Ability to learn Dispatch software -Stress Management/Composure -Thoroughness and follow through -Time Management skills Required Education and Experience -Must be 18 years of age or older. -High school diploma or GED. -Minimum five (5) years related work experience preferred. -Must meet the company guidelines for work-related driving. -Successful completion of drug test. -Successful completion of background screen.