Borderview Operations Assistant - USA (Lynden)

(Heavy Part Time → Full Time Potential) Location: Lynden, WA (on site, USA) Pay: $18–$20 per hour (DOE) Schedule: Start at 3–4 full days/week; option to start full time for the right candidate; potential transition to full time in the months ahead. About Borderview Borderview makes shipping guns across borders surprisingly simple. We specialize in lawful, compliant, and efficient international firearms logistics for individuals, businesses, and collectors—handling the complexity so customers can focus on what matters most. Our Mission Statement: Borderview provides innovative solutions that transform complex firearm logistics into Surprisingly Simple™ systems for our customers, by operating with utmost integrity, in strict compliance, and always focused on efficiency. The Role We’re hiring an Operations Assistant to support our Operations Manager and keep day to day workflows running smoothly. This is a hands on role that blends customer service, administrative support, and occasional help in the warehouse. What You’ll Do • Customer support: Handle frontline phone calls; triage and route inquiries; draft clear, professional emails. • Admin & docs: Scan, file, organize, and maintain records; draft correspondence and basic documents. • Team support: Assist the Operations Manager with daily tasks and special projects. • Warehouse support (occasionally): Help with opening/packing/organizing shipments and similar tasks. What You’ll Bring • Strong communication and customer service skills (phone + email). • Basic proficiency with Microsoft Office (Word, Excel) and Google Workspace (Gmail, Sheets); comfortable with email and file organization. • Organized, reliable, and detail oriented; able to follow processes and work independently with supervision. • Ability to stand for periods of time and lift / move items when assisting in the warehouse. • Firearms knowledge not required—enthusiasm and willingness to learn are great. (If you know or love firearms, even better!) Schedule & Growth • Start heavy part time: 3–4 full days per week (weekdays 9am-5pm). • We’re open to starting full time for the right candidate. • Potential to transition to full time in the months ahead based on performance and team needs. Compensation & Employment Details • $18–$20/hour depending on experience. • On site role at our Lynden, WA office. • While we do not have traditional medical/dental benefits, we offer Paid Time Off (PTO), up to 4% match in our 401(k), and annual $300 allowance for reimbursement of gun club membership or personal ammo. Plus, we have a great team culture! • Must be authorized to work in the United States, and able to cross the border into Canada. How to Apply Send your resume and a short note on why you’re a great fit with the subject line: Operations Assistant – [Your Name]. (Optionally include your available start date, and include the phrase "details really do matter" in your submission.) ________________________________________ Borderview is an equal opportunity employer. We value integrity, attention to detail, and a service first mindset. We consider applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you need a reasonable accommodation during the hiring process, please let us know.