Administrative Assistant/Sales

Job description: A Sales Coordinator Assistant, also known as a Sales Assistant, plays a crucial role in supporting sales efforts by assisting with lead generation, follow-up, and data analysis to improve sales performance. They also manage client relationships, handle administrative tasks, and ensure the sales team has the necessary resources. Key Responsibilities: - Lead Generation and Follow-up: Assisting with identifying and following up on sales leads to generate new business. - Data Analysis: Analyzing customer behavior and feedback to identify trends and inform sales strategies. - Client Relationship Management: Managing client interactions, providing support, and resolving issues to maintain client satisfaction. - Administrative Tasks: Maintaining sales records, organizing schedules, and preparing reports or presentations. Assist with composing emails, replying to email on behalf of management. - Resource Management: Ensuring the sales team has the necessary resources and information to effectively sell products or services. Specific Tasks: - Assist with client relations, answering inquiries, and handling service requests. - Managing client relationships, ensuring client satisfaction, and monitoring service delivery. - Writing sales reports, verifying customer orders, and keeping organized sales records. - Assisting with marketing and developing creative strategies to attract customers (including but not limited to social media and e-commerce). - Acting as a “back-up” receptionist for the sales team and providing excellent customer service. - Monitoring incoming calls and emails, prioritizing issues, and responding to requests. - Preparing and collating data, analyzing customer feedback, and preparing sales reports. - Assist the Orders Department with entering purchase orders. Skills Required: - Computer Savvy - Typing Skills (minimum of 50 WPM) - Keyboard shortcut knowledge - Minimum of intermediate level of Microsoft Word, Excel, and Powerpoint - Adobe Photoshop and/or Illustrator skills a plus. - Strong communication skills (verbal and written). - Organizational skills. - Data analysis and problem-solving skills. - Time management skills.