Part-time assistant - excellent writing skills, detailed oriented (Tarzana, CA)

Dusty Strings Company seeks a skilled teammate to join our Office Team. For over 45 years, Dusty Strings has been designing and building harps and hammered dulcimers in Seattle. We have become highly respected in the world-wide music community for excellent craftspersonship, mesmerizing sound, and caring customer service. Benefits include vacation, sick leave, health & dental insurance, and a positive and collaborative work environment. Responsibilities include - Maintaining all regular accounting functions, including A/P, A/R, P/R, benefits administration, account reconciliations, filing city & state tax reports, managing deadlines and general reporting - Taking customer orders and providing customer service over the phone and by email - Other assorted tasks (as a small company, we all wear many hats!) Requirements - Organized and accurate with numbers - Proficiency with Microsoft Excel, LibreOffice Calc, Google Sheets, or equivalent - Familiarity with Quickbooks Desktop or other accounting software Helpful traits - Inquisitive problem solver - Excellent verbal and written communication skills - Strong initiative and self-management skills - Ability to provide helpful and courteous customer service to co-workers and customers - Knowledge of and interest for music and musical instruments My name is Ray Mooers and I’m the co-owner and founder of Dusty Strings Company, which started with a fascination for the hammered dulcimer in 1979. From our real grass-roots beginnings, we have had the opportunity to grow Dusty Strings into an internationally-respected brand of hammered dulcimers and harps, as well as a widely known and appreciated regional music store and music school in Fremont. The only way this could have happened is with the help of many dedicated individuals who have shared our vision of providing quality instruments and service that enhance the lives of our customers through music. These are the employees of Dusty Strings. With 45 years of high-quality musical instrument manufacturing and retailing right here in the heart of Seattle, we must be doing something right. Come join our team of artisans who take pride in accomplishing high-quality work every day! Apply here: https://dustystrings.bamboohr.com/careers/24?source=aWQ9MjQ%3D No phone calls and no in-person visits, please. Dusty Strings is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, caste, or any other status protected by law.

Hi, I have let my business office get disorganized, I need help getting that office back in good shape. I have been in business since 2010. * I have a relatively new computer running on windows 11 - Can you enhance its (my) productivity? * I have a lap top that needs to be upgraded and organized to match up with my desk top. Can you use that? * I have paper files that need to be organized. So If you are able with windows 11 that's a big plus. I can and will hire a cleaning person but are you willing to do some basic organizing/picking up to make things easy? I am entering the slow period of my business. So now until December is the time to get office things done. (October -- November) I am open to flexible hours. But now through November is the time for me to get organized and running smoothly. So I am looking for someone who can put in the hours to get things done asap. I am willing to pay $25 - $30 per hour. After this organizing period is over Maybe we can figure out a part time / remote arrangement. But for the next two months I am assuming I will need you onsite here at my home office. I have some references and expect the same from you. If you think you may be a fit, send me an email with a short description of your qualifications and your goals. Thanks Frank

Looking for someone who is well organized and detail oriented for an office position. Job duties include answering phone calls, scheduling, and well documenting interactions with customers. Will include creating estimates based on customers drawings and information.

The Drain Doctors is a small Snohomish based, family-owned business with over 20 years’ experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch role - answering phones, entering customer information, and coordinating and scheduling technicians. The Dispatch center is the central communication link between customers, technicians, and management. The ideal candidate will have extremely strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties: • Answering Phones & Scheduling Service: Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. • Technician Coordination: Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technician’s likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. • Customer Communication: Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. • Record Keeping: Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. • Emergency Management: Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. • Liaison: Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. • Reporting: Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications: • Organizational Skills: Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. • Communication: Excellent verbal and written communication skills for interacting with customers and technicians. • Software Proficiency: Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. • Problem-Solving: Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. • Customer Service: A commitment to providing exceptional customer service and building positive relationships. • Mechanical Aptitude: A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. • High School Diploma or GED required. Job hours are 8am-5pm, Monday through Friday. Job duties will be performed at our new office location in the Clearview area of Snohomish. No remote. Compensation: Salary, DOE. $21+/hr. Health/Vision/Dental, Simple IRA, PTO, Sick Leave. Company Values: We are a Value-based organization. The Drain Doctors is committed to: Transparency, Humility, Integrity, Collaboration and Growth Mindset. HOW TO APPLY: Please reply to this post with letter of interest and resume. www.thedraindoctors.net

We are a growing small business looking to add a full time professional scheduler to our team. We are searching for someone that is a team player, is willing to work hard to achieve personal and company goals and strengthen the efficiency in the office. This position is Monday - Friday with some flexibility in work times between 8 and 5. Please email cover letter & resume through the CL Email relay Job Requirements: -You must know the cities and towns of Western Washington -Helpful to have Quickbooks experience. -Service Trade work platform experience a huge plus. -Microsoft Experience is very helpful - Word, Excel, etc. -Pull supporting documentation for jobs -Maintain the files; keeping it organized, clean and filing updated. Personal Skills: -STONG MULTI-TASKING SKILLS -Good communication skills to effectively work with our technicians and customers. -Good organizational skills is a must. -Detail oriented- proofreading reports. -Self-motivated -- not always working under direct supervision. -Scheduling our service technicians with clients over the phone. Benefits: • Company Medical & Dental after probationary period • 5 paid holidays per year • 401(k) Retirement Plan with company match after 6 months • Training and development program for career enhancement • One Week Paid vacation time after 6 months • 40 hours sick time (Accrued to max of 40 hrs. per year) We are an equal opportunity employer that promotes a positive centered culture. We believe that communication is the key to any successful office environment along with accountability and working together. We would love to have you join our growing team as we are an essential services business and growing! Now is your time to make a move!

Self-motivated Proactive Independent Results-driven Goal-oriented Autonomous Disciplined Resourceful Reliable Accountable **Good at Managing Numerous Projects DESCRIPTION: For this unique part-time/virtual job, we are looking for an experienced Admin, current techy, with Customer service experience who is results drive, strategic, self-motivated, resourceful with high emotional intelligence and kind, centered, dedicated, experienced, and service-oriented Assistant / Office Manager with both current solid technical software experience and administrative office skills. This is a really fast-paced job with a lot of complex tasks in a small office, and in a changing environment. You need to enjoy working on a variety of projects simultaneously with a very small team. This is a fully-remote, part time, work-from-home position that requires use of your home office and cellphone. Most communication in this position is done via text, phone and online, and quick responses are expected during office hours. **Please ONLY INQUIRIES whose skills meet or are close to our specific requirements. Thank you! *Candidate must reside in the USA IDEAL OFFICE SKILLS: Works well with a small team Knows how to prioritize multiple items for a variety of ongoing tasks, and complete things in a timely manner Highly technically savvy and experienced with social media, word press, Google suite, database, MailChimp (or similar), and more High software experience to adapt and adjust to any software requirements, as well as have the personal and professional skills to support the Fire of Truth Satsanga office Solid writing and grammar skills, easily able to write mass email notes quickly and proofread Has proven experience as an office/business administrator or relevant role Organizes and communicates information in a clear informative way Willing to work 15 minutes on Sunday mornings 1-2x a month, in addition to other hours (see hours below) IDEAL PERSONAL SKILLS: Is an independent strategic thinker and can easily and independently manage multiple projects within limited hours Is motivated to complete projects and meet deadlines Is flexible in thinking; can adapt to the communication and work-styles of the organization Thoughtful and personable communicator Is kind and compassionate in interactions with team members and students Stays very calm under pressure Enjoys being part of a supportive nonprofit team Is available and adaptable A personal connection or thorough understanding of our (or similar) field; or similar spiritual teaching is preferable for this position MUST-HAVE TECHNICAL SKILLS: WordPress Dashboard Google Suite MailChimp or Similar Bonteria Fundraising, Program Database, Engagement Software tool (previously called EveryAction (experience will be helpful) Social media promotion and management (Youtube, Facebook, and/or others) Database Management (for email database, reporting, tracking) Payment tracking Appointment Booking software Setting up ZOOM calls & group meetings Other Software Programs and Skills we use include: Bonteria Fundraising software & mass emailing tool Mailchimp or Similar Todoist (nice to have project management software) Appointlet (for booking appointments) Basic knowledge of html (very helpful) Fundraising basics Zoom Researching online HOURS: Between 12-20 hours a week total. -- 8-10 of these hours are "basic office maintenance", see hours below. -- Another 8-10 hours a week on special projects at times that work for you. The position has about SET OFFICE HOURS working with Neelam and volunteers over the phone, text and online. The remainder of the hours are flexible. Virtual Office Hours needed are (Mountain Time) Tuesday Noon am - 3:00/4:00 PM Wednesday 9:30 AM - 12:30 PM Friday 11:00 AM - 3:00/4:00 PM Sunday 8:30 - 9:00 AM (15 minutes, 1-2x a month) PAY: $20- $25 per hour to start with, depending on experience * * IMPORTANT * * 2 STEPS NEEDED TO APPLY 1) Submit your resume to fotsmanager2@gmail.com AND please share briefly about yourself and what attracted you to this job. AND ALSO 2) Please confidentially answer our technical questionnaire in this google form to show that you have the skills and are really interested in this job. Only applications that we find in this Google Form will be reviewed. Google Form: https://forms.gle/6UKjrZJKKXG2Yogt9