Payroll & Collections Specialist (Vernon)

Job Summary The Payroll & Collections Specialist is responsible for processing accurate and timely multi-state payroll using ADP Workforce Now and ADP Time and Attendance systems, while also managing collections and accounts receivable functions. This dual-role position plays a critical part in ensuring compliance with payroll regulations and maintaining strong cash flow through effective collections. The ideal candidate is detail-oriented, deadline-driven, and possesses excellent communication and organizational skills. Essential Duties and Responsibilities Payroll Responsibilities • Process weekly payroll for a multi-state employee base using ADP Workforce Now. • Enter and validate payroll hours, earnings, and deductions. • Audit timesheets from the ADP time and attendance system for accuracy and compliance. • Maintain payroll records and reconcile payroll accounts. • Process and review garnishments, retroactive payments, bonuses, and manual checks. • Manage vacation and sick time accruals and balances. • Assist with year-end payroll processes including W-2 preparation, supplemental payrolls, and compliance reporting. • Collaborate with HR to ensure accurate employee records and with accounting to reconcile benefits and deductions. • Respond to employee inquiries regarding payroll and employment verification. Collections & Accounts Receivable Responsibilities • Perform collection calls and send follow-up emails to resolve past-due accounts. • Prepare and distribute monthly customer account statements. • Investigate and resolve billing discrepancies and respond to payment inquiries. • Process credit memos and maintain organized customer account records. • Handle vendor invoice filing and document scanning for off-site employees. Additional Duties • Create custom payroll and collections reports for management as needed. • Crosstrain in benefits administration and assist HR or Accounting when required. • Support general administrative tasks as assigned by supervisor. Required Qualifications • Education: Bachelor’s degree in accounting or related field preferred, or equivalent work experience. • Experience: o 3+ years of high-volume payroll processing experience (100+ employees). o Strong experience with collections/accounts receivable and customer communication. • Technical Skills: o Proficient with ADP Workforce Now and ADP Time and Attendance. o Intermediate to advanced Excel skills. o Familiarity with ADP Reporting and i-Reports preferred. Preferred Qualifications • Bilingual in English and Spanish (written and verbal) a strong plus. • Knowledge of state and federal payroll regulations and best practices. • Strong understanding of general accounting principles related to payroll and AR. Core Competencies • Adaptability & Accountability – Takes initiative and ownership of responsibilities; flexible to changing priorities. • Communication – Strong interpersonal and written communication skills. • Confidentiality – Maintains discretion and privacy in handling sensitive employee and financial data. • Organization – Ability to manage multiple tasks, prioritize effectively, and meet deadlines. • Teamwork & Collaboration – Works well within cross-functional teams and provides excellent internal customer service. Work Conditions • Full-time position, Monday through Friday. • Some physical requirements such as picking up and delivering mail/checks. • on-site Please submit your resume today for immediate consideration. Thank you.