Billing Specialist | New York

Our client is a distinguished national legal and professional services firm with eleven offices across the United States, boasting over 450 legal experts and 350 business professionals. This unique, multidisciplinary firm is renowned for its unwavering commitment to quality and exceptional client service. Its innovative approach—integrating legal services, advocacy, and business strategy—sets it apart from competitors, enabling the firm to deliver a distinct and compelling value proposition. With a focus on client success, this firm is well-positioned to navigate complex challenges and drive impactful results. Role The legal team are eager to welcome a new Billing Specialist to join their New York, Los Angeles, Boston, or Washington, D.C. office. In this crucial role, you will be integral to their legal operations, processing a significant volume of bills each month with precision and care. Your attention to detail will ensure all bills are handled accurately and promptly, whilst adhering to the professional guidelines, client specifications, and all billing department's policies. The ideal candidate must not only be meticulous but also passionate about the legal profession and its unique billing requirements. If you’re looking to make a positive impact in a supportive and collaborative environment, we invite you to be part of their dedicated team. Requirements Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing, flat fee arrangements and multiple discounts by matter for client-level bills. Familiarize self with special fee arrangements for clients and act as resource to billing professionals on how to best implement arrangements. Monitor select matter billings against budgets to track and alert of potential overage/deficit. Create and maintain accurate and up-to-date client and/or billing professional specific billing instructions. Review client and matter setup for accuracy and consistency. Review and edit pre-bills according to billing professional instructions and compliant with client billing guidelines Submit invoices electronically, monitor and promptly resolve reduction and appeals. Communicate effectively with billing professionals, assistants, and clients to solve problems that arise during the billing process to ensure that bills are mailed timely. Escalate to the Billing Supervisor, if necessary, clearly articulating the issue and possible solutions. Actively listen to issues raised by billing professionals and offer suggestions to the Billing Supervisor on process changes that address the issues. Clearly articulate Firm’s billing policies, including policies on write-offs and carry forwards to billing professionals and their assistants. Monitor carry forwards and write-offs and alert Billing Supervisor of problems. Coordinate with Accounts Payable to ensure that all costs are captured timely, particularly in the case of an out-of-cycle invoice, such as when a closing occurs. Troubleshoot with Collections to resolve billing issues resulting in payment problems. Create billing schedules and bill and payment analyses as required. Assist with special billing projects as needed. Qualifications Must have a minimum of two years of legal billing experience. College Degree and Aderant experience highly preferred. Self-starter who proactively focuses on providing excellent and responsive client service. Quickly grasps processes and procedures and applies them to everyday tasks. Prioritizes and organizes workflow to complete tasks in a timely manner. Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions. Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines. Communicates effectively with all levels of the organization both verbally and in writing. Works well under pressure and stays focused on accomplishing the task. Exercises good judgment. Works well both independently as well as part of a team. Experience with e-billing. Solid basic math skills, including addition, subtraction, multiplication, division and calculation of percentages. Excellent spelling and grammar skills. Demonstrated proficiency with Word and Excel. Strong attention to detail and ability to follow instructions accurately. Benefits Competitive salary $75k - $95k  (dependent on experience). Comprehensive benefits package (Medical / Dental / Vision) 401(k) Commuter benefits / parking plans (dependent on state). Opportunities for career growth and development. Hybrid Schedule - 2 days per week in office / 3 days per week remote. EEO/AA EMPLOYER/Veterans/Disabled Our client is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic