Tax preparers on the Prepare + Prosper volunteer team work one-on-one with customers to prepare their tax return and get them their maximum refund. Comprehensive training is provided, and preparers receive support from site managers and their fellow volunteers. As a tax preparer, you will: • Prepare state and federal tax returns using TaxSlayer • Ask customers if they’d like to save some of their refund • Provide stellar customer service and maintain privacy How do I know I am a good fit? This role has no experience required! If you have an interest in economic justice or tax preparation, appreciate a good puzzle, and enjoy connecting with people, then this is the volunteer gig for you! Additionally, volunteers should have the ability to effectively communicate and engage with customers, be computer proficient, and enjoy working in an ethnically and socio-economically diverse environment. Being bilingual in Spanish, Somali, Hmong, or Oromo is helpful but not required. Commitment: • Attend an info session to learn all about P+P and the details of volunteering • Complete 12-14 hours of training to prepare for volunteering • Volunteer for one four-hour shift per week from January 24-April 15th (with flexibility when needed!) How to get involved: Join us for an upcoming info session! Sign up to hear about our info sessions by filling out this interest form today: https://www.volgistics.com/appform/1700409573