Strategy & Operations Project Manager - Job ID: 1633

Visit.org is seeking a skilled and driven Customer Success Manager for our Enterprise Accounts to join our dynamic remote team. This role is crucial for maintaining and expanding our relationships with our largest and most strategic corporate partners. As the primary point of contact and advocate, the CSM will be responsible for ensuring the full utilization of our services, maximizing participant engagement, overseeing quality assurance at the contract level, providing expert social impact advisory, and taking an active role in collaboration with Sales, in the renewal process for enterprise portfolios. The ideal candidate will bring a strategic vision, a deep passion for our mission, and the agility required to thrive in a fast-paced, start-up tech environment. What Motivates Us There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it.  We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities.    When You Join the Team You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together.  You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world. About Visit.org: Visit.org helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more. Responsibilities:  Strategically manage and nurture enterprise accounts to drive account growth and increase service utilization. Develop tailored account plans that ensure client goals and ROI metrics are achieved, aligning with Visit.org’s capabilities. This includes supporting and/or leading the planning and execution of offsite meetings with clients to deepen understanding of their needs, co-create enhanced value, and strengthen strategic relationships. Actively support the Sales team with client renewals and negotiations, ensuring high retention rates and minimizing churn within enterprise accounts. Build and maintain strong, executive-level relationships with key stakeholders within each client organization, becoming a trusted advisor on social impact and partnership. Deliver customized consultations and presentations demonstrating the ongoing value of Visit.org’s offerings to client objectives. Proactively identify and resolve issues that arise within enterprise accounts, ensuring a high level of client satisfaction and service delivery. Collaborate with Supply, Content, Sales, Marketing, Events, and Product teams to communicate client needs and align on cross-functional initiatives that enhance product functionality, service delivery, and client satisfaction. Champion client needs internally to ensure that all client deliverables are met with a standard of excellence, advocating for product enhancements when necessary to serve enterprise needs. Contribute to the development of best practices, operational procedures, and strategic initiatives that enhance the overall effectiveness and scalability of the Customer Success team. Requirements 2+ years of experience in Customer Success, Account Management, Sales, Partnerships, or another client-facing, quota-responsible role Experience working in a fast-paced startup environment, particularly enterprise SaaS Fluency in demonstrating value through customer stories, data, and unique insights Strong organizational skills and the ability to create structure in ambiguous situations Detail-oriented while maintaining the ability to drive towards overarching goals Ability to learn quickly and grasp different processes and/or systems Excellent written, verbal, and presentation communication and interpersonal skills A team player who can foster relationships and communicate effectively across departments Competence using sales management and internal communication tools, including Salesforce, Gong, Slack, Monday.com, and others A genuine desire to satisfy the needs of our clients Passion for our mission and the desire to make an impact in the world through technology Benefits How we care Health, Dental, Vision Unlimited PTO + Holiday + Birthday off!  Unlimited Social Impact Time Off (SITO)! Competitive salary Mission-aligned company events/volunteering Inclusive, exciting start-up culture Accelerated career & personal growth Culture Club and more! Salary range is $75,000  to  $100,000 DOE + OTE; however, base pay may vary depending on job-related knowledge, skills, and experience. A range of benefits may include equity, healthcare benefits, and paid time off may be provided as part of the compensation package. 

Are you well-connected in the food Industry and passionate about the development of this industry? We are seeking a skilled buyer with a deep understanding of the food industry,especialy in the freeze dried fruit area. In this role, you will be responsible for analyzing the purchasing seasons, trends, and sourcing strategies of freeze-dried fruit, as well as contributing to strategic decision-making for our clients. Key Responsibilities: (1)2+ years of experience in sourcing 、procurement，or supply chain management in the freeze-dried fruit related industry; (2)Prior experience in sourcing freeze dreid fruit for big giant company like Starbucks or Kellogg is preferred; (3)Deep understanding of purchasing cycles and seasonality in the freeze-dried fruit market; (4)Strong communication skills for providing clear, constructive feedback; (5)Strong network within the food & beverage industry is highly desirable

Property Management Administrator - We offer a competitive salary, great benefits, and work that matters to our community. The Position: Seattle Housing Authority (SHA) is looking for an exceptional leader to serve as Property Management Administrator and spearhead the management of our extensive housing portfolio. This role involves overseeing 2500+ units across our four mixed income communities: Yesler Terrace, Rainier Vista, NewHolly, and High Point, making a tangible impact on communities throughout the city. This is a senior leadership role within SHA’s largest department, Housing Operations. As the Property Management Administrator, you'll also be responsible for leading a dedicated team of over 45 full-time staff, guiding them towards excellence. The Organization: Are you passionate about contributing to housing equity and fostering inclusive communities? SHA is not just an organization; we're a dynamic force committed to expanding housing opportunities, building strong communities, and promoting inclusion, respect, and a welcoming environment in all our services. Join our talented workforce of over 800 employees and be part of a nationally recognized leader in affordable housing and development. At SHA, we value your unique perspective and background. We encourage you to apply, even if you do not meet every qualification. We are an equal opportunity employer and are proud that our diverse workforce reflects the diverse communities we serve at all levels of employment. What we will offer: • Competitive Salary: Your dedication deserves recognition! • Great benefits: Enjoy medical, dental, vision insurance, Public Employees’ Retirement (PERS), generous paid leave, and holidays • Reasonable hours: We value work-life balance and offer opportunities for part-time remote work, depending on position • On-the-job training – grow your skills and expertise with continuous learning opportunities What you will offer: • Bachelor’s degree in a relevant field of study (or equivalent work experience) • Seven years of relevant work experience in residential property management, affordable housing, commercial, construction, or facilities maintenance, including at least five years of supervision. • Strong knowledge of affordable housing programs and regulations preferred What will you do? • Manage an extensive portfolio of over 2,500 units across four mixed income communities in Seattle • Lead a team of over 45 full-time staff to ensure operational excellence • Administer integrated program operations to provide housing, management, resident services, and maintenance services to residents • Establish and maintain effective working relationships with staff, residents, and the wider community, including private homeowners and renters • Hire, train, supervise, and evaluate the performance of assigned staff • Review, approve, and oversee operating budgets and collaborate on the development and implementation of capital and asset management plans • Recommend new policies and develop procedures and strategies for implementation • Authorize resident transfers and accommodations • Oversee operations programs • Review and approve the requisitioning of equipment and contractor services • Serve as an advocate for maintaining public housing as a community resource How to Apply: 1. Complete the online NeoGov application at https://www.governmentjobs.com/careers/seattlehousing/jobs/5088432/property-management-administrator a. The work experience and education sections should be updated with your latest information. SHA does not accept external attachments for resumes and cover letters. b. Answer the Agency-Wide questions. Please note that if this is not your first SHA application, you should still review and update the agency-wide questions. c. Answer the supplemental questions, if applicable. Location: Central Office, 101 Elliot Ave W, Seattle ,WA 98119 Why SHA? Join SHA for a fulfilling career with competitive compensation, excellent benefits, and opportunities for growth. Be a part of our mission and make Seattle a better place to live!

The Director of Operations supports the Badger mission as a results-driven and strategic leader of the manufacturing, supply chain, and quality systems for our growing portfolio of OTC topical products and cosmetics. This role is pivotal in ensuring end-to-end operational excellence across formulation, manufacturing, filling, packaging, warehousing, and regulatory compliance. The ideal candidate will have significant leadership experience in FDA-regulated manufacturing environments and a passion for developing high-performing teams in a fast-paced, consumer-focused business. Essential Responsibilities:  Operational Leadership and Department Management · Oversees all operational functions, including production, supply chain, procurement, quality assurance, and logistics, ensuring alignment with company growth goals and regulatory requirements (FDA, cGMP, ISO). · Drives operational strategy focused on continuous improvement, lean manufacturing principles, and supply chain optimization. · Leads departmental change initiatives and drives adoption of company-wide changes within reporting teams. · Conducts short-term and long-range capacity planning and cost-benefit analysis for systems, facility, and equipment enhancements. · Partners with R&D and Quality teams to support new product introductions, scale-up of formulations, and technical transfer processes for effective transition to internal operations or third-party manufacturing. · Oversees supply chain/inventory strategy in coordination with the Inventory Manager and Controller. · Works with the Quality Manager and Operations Manager to ensure rigorous compliance with FDA regulations, Good Manufacturing Practices (GMP), OTC drug monographs, and cosmetic labeling laws. · Establishes and monitors KPIs across Operations and Quality to track output, cost control, waste reduction, labor efficiency, and quality performance. · Oversee the sourcing, set-up, and performance evaluations of all third-party manufacturers. · Directs capital planning, equipment procurement, and facility improvements to support capacity growth and efficiency. · Owns departmental resource planning and budgeting. · Ensure safe, ethical, and legally compliant work environments by promptly addressing or escalating safety or ethical concerns. · Drives environmentally responsible operational practices in line with Badger’s sustainability values. · Anticipates and manages risks that could impact departmental or cross-functional operations.   People Leadership Responsibilities · Oversees the Operations Manager, Inventory Manager, Sourcing & Purchasing Manager, and Quality Manager. · Models company mission and principles through day-to-day actions and strategic decisions, setting a standard for ethical and purpose-driven leadership. · Provides leadership, training, and guidance to managers and teams, cultivating a healthy, mission-aligned, and productive workplace culture. · Leads performance management processes, including conducting check-ins for new team members, facilitating Alignment Building Process meetings, managing complex performance issues with HR support, and making exit decisions for departmental staff. · Drives employee development and succession planning within reporting departments. · Resolves complex conflicts and facilitates consensus among diverse stakeholders. Makes critical independent decisions and ensures alignment between conflicting parties. · Facilitates interdepartmental and departmental meetings and develops effective communication strategies to align teams and support organizational goals. Represents departments in Strategy Team meetings and other company events. · Balances multiple departmental and organizational priorities, effectively resolving competing needs between the business, departments, and individuals. · Fosters inclusive team environments by actively seeking diverse perspectives during discussions and decision-making processes. Requirements · Bachelor’s degree in Operations Management, Engineering, Supply Chain, or a related field (MBA or advanced technical degree preferred). · Minimum 10 years of experience in operations leadership, with at least 5 years in a regulated OTC and/or cosmetic manufacturing environment. · Proven success managing full-scale production, including manufacturing, filling, and packaging of creams, gels, lotions, and liquids. · Deep understanding of FDA regulatory requirements for OTC drugs and cosmetics. · Strong working knowledge of cGMP, 21 CFR 210/211, OTC drug monographs, and ISO standards. · Experience implementing Lean, Six Sigma, or other continuous improvement methodologies. · Exceptional leadership and team-building skills with the ability to lead cross-functional initiatives. · Strong project management, budgetary, and analytical skills. · Proficient in ERP/MRP systems (e.g., Syspro, NetSuite, SAP) and production planning tools. Physical Requirements: Employee should be able to perform the essential functions of the job with or without reasonable accommodations Minimum starting pay $110,000, commensurate on experience Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Wellness Resources

The Drain Doctors is a small Snohomish based, family-owned business with over 20 years’ experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch role - answering phones, entering customer information, and coordinating and scheduling technicians. The Dispatch center is the central communication link between customers, technicians, and management. The ideal candidate will have extremely strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties: • Answering Phones & Scheduling Service: Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. • Technician Coordination: Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technician’s likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. • Customer Communication: Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. • Record Keeping: Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. • Emergency Management: Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. • Liaison: Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. • Reporting: Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications: • Organizational Skills: Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. • Communication: Excellent verbal and written communication skills for interacting with customers and technicians. • Software Proficiency: Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. • Problem-Solving: Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. • Customer Service: A commitment to providing exceptional customer service and building positive relationships. • Mechanical Aptitude: A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. • High School Diploma or GED required. Job hours are 8am-5pm, Monday through Friday. Job duties will be performed at our new office location in the Clearview area of Snohomish. No remote. Compensation: Salary, DOE. $21+/hr. Health/Vision/Dental, Simple IRA, PTO, Sick Leave. Company Values: We are a Value-based organization. The Drain Doctors is committed to: Transparency, Humility, Integrity, Collaboration and Growth Mindset. HOW TO APPLY: Please reply to this post with letter of interest and resume. www.thedraindoctors.net

About Us: Edwards Construction Group is a premier commercial construction firm that has been building the critical infrastructure for communities across California for decades. What truly sets us apart is our integrated, hands-on approach to building. We believe in empowering our people, not just constructing great projects. With a team of nearly one-hundred industry professionals, we deliver projects across key sectors, including K-12, Higher Education, Civic, and Private Commercial. Our expertise is rooted in a commitment to excellence, driven by innovation in technology, and grounded in an uncompromising dedication to safety. At ECG, we provide mentorship and growth opportunities in a collaborative environment where every voice is valued. If you are a professional who thrives on challenge and is ready to contribute to a forward-thinking, industry-leading team, we invite you to apply! About the role: We are looking for a motivated and experienced Scheduler to join our team! In this role, you will work closely with the Project Management team and other stakeholders to create, maintain, and analyze construction project schedules, while also tracking and quantifying project costs. You’ll play a key part in identifying potential delays, recommending corrective actions, and assessing schedule and budget impacts. You should also possess solid industry knowledge and demonstrate experience to be successful in this role. Job Duties: You will develop and maintain resource-loaded project schedules, including milestones, long-lead items, critical approvals, and deliverables. You will establish schedule logic, activity durations, constraints, and manpower/resource availability. You will coordinate with project managers, engineers, procurement, and field staff to plan and track projects from design through construction. You will integrate subcontractor schedules into the master schedule and monitor progress. You will update schedules regularly based on actual site progress and input from field teams and subcontractors. You will assist in developing short-term look-ahead schedules and analyze their impact on the overall project timeline. You will provide regular progress reports and highlight potential impacts on budgets and milestones. You will incorporate cost and resource data into schedules when required; analyze cost reports to identify schedule/budget impacts. You will lead scheduling meetings and provide training to staff on planning, scheduling tools, and best practices. You will continuously improve knowledge of scheduling software and tools to enhance efficiency. You will evaluate and communicate the impacts of design changes and delays to internal teams and clients. Requirements Professional Skills: Bachelor’s degree in construction management, engineering, or technical training and related experience Minimum of 2-3 years of construction scheduling experience  Proficient in P6 or Primavera Cloud. Strong grasp of CPM, resource/cost loading, and schedule forecasting. Skilled in identifying delays, risks, and impacts; able to problem-solve and adjust schedules proactively. Ability to work collaboratively with project teams, subs, and stakeholders to ensure alignment and timely updates. Produces clear progress reports, look-ahead schedules, and maintains accurate schedule records. Capable of guiding teams in scheduling best practices and software use. Manages multiple schedules with attention to detail and shifting priorities. Personal Strengths: Detail-Oriented & Organized Proactive & Initiative Dependable Strong Communicator Collaborative Problem-Solver Business Acumen Conflict Management & Personal Integrity Physical Requirements: Must be comfortable working at a desk and using a computer for extended periods. Must be able to lift up to 15 pounds at times. Able to travel as needed. Benefits Edwards Construction Group, Inc. offers a comprehensive benefits package, including: Medical, dental, & vision Fringe Benefits Continuing education bonus program Opportunities for career growth. A typical hiring range for this position is $110,000 - $140,000 USD per year with the final offer based on your qualifications, job-related skills, and relevant experience. In addition, ECG's total rewards offering also includes comprehensive benefits, continuing education bonus program, and opportunities for career growth. ECG is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment is decided on the basis of qualifications, merit, and business needs.