Browse
···
Log in / Register

Senior Director of Sales Operations

Negotiable Salary

Medical Guardian

Philadelphia, PA, USA

Favourites
Share
Description

About Us: Medical Guardian and MobileHelp, a Medical Guardian brand, are leading consumer healthcare service brands, providing connected health and safety solutions for aging-in-place. With high-performing inside sales teams across two brands, we are scaling our ability to acquire, serve, and retain members through innovative technology, a strong performance culture, and a relentless focus on the customer. We are seeking a Sr. Director of Sales Operations to partner with our Chief Sales Officer in building the next generation of our sales engine. This leader will own sales technology, process design, analytics, reporting, enablement, and compensation administration. The role is critical to ensuring that our 100+ sales reps and managers are enabled, supported, and equipped to achieve their goals. --- Role Overview: The Sr. Director of Sales Operations will be responsible for designing, implementing, and managing the infrastructure that powers sales performance. This includes oversight of CRM systems, reporting dashboards, workflow processes, and training and enablement programs. This role requires both a strategic mindset and hands-on execution, ensuring sales leadership and frontline managers have the insights, tools, and support to maximize productivity and deliver predictable results. --- Key Responsibilities: Sales Technology & Systems Management: Serve as the business owner for the sales technology stack, including CRM (Salesforce or equivalent), dialers, call analytics/QA platforms, workforce management tools, and reporting dashboards. Evaluate, recommend, and implement new tools such as AI-powered coaching, call scoring, or automation platforms to increase rep productivity and improve conversion rates. Ensure system adoption across all sales teams through training, support, and process reinforcement. Partner with IT and vendors to manage integrations, data flows, and troubleshooting. Sales Process Design & Optimization: Map and document all inside sales workflows from lead intake through member onboarding. Identify bottlenecks and inefficiencies, and lead process improvement initiatives. Standardize lead distribution, call flows, objection handling, and escalation paths. Design and maintain sales playbooks that outline best practices for reps and managers. Partner with Marketing, Retention, and Member Services to align lead management and ensure a seamless customer journey. Reporting, Analytics & Forecasting: Develop and maintain executive dashboards that provide visibility into KPIs such as cost per sale (CPS), lead-to-close conversion, rep productivity, and revenue performance. Deliver weekly and monthly reporting packages for the Chief Sales Officer, Finance, and senior leadership. Support the Sales team with team-level insights to drive accountability and coaching. Own forecasting processes to ensure accurate projections of sales performance. Conduct deep-dive analyses on lead sources, call outcomes, and win/loss patterns, and translate findings into actionable recommendations. Training, Coaching & Sales Enablement: Design and oversee onboarding programs for new reps, including system training, product knowledge, call flow certification, and shadowing programs. Partner with the CSO to identify skill gaps among reps and managers, and develop targeted training programs to close those gaps. Create ongoing learning content such as playbooks, best practice guides, and call scoring rubrics. Implement QA processes and monitor call recordings to ensure consistent execution and identify coaching opportunities. Introduce role-specific training for Sales Managers to elevate their ability to coach and develop their teams. Strategic Projects & Cross-Functional Alignment: Lead cross-functional projects that impact sales, such as new product launches, pricing adjustments, or new channel development (e.g., healthcare partnerships). Serve as a liaison between Sales, Marketing, Operations, and Finance to ensure alignment on goals, performance tracking, and execution. Partner with Marketing to evaluate lead quality and optimize lead routing and nurturing strategies. Provide data-driven support for executive decision-making on investments in new markets or sales models. Team Leadership & Administration: Ensure reporting, comp tracking, and administrative tasks are completed efficiently. Build and mentor a small but high-impact operations team as the function grows. Foster a culture of continuous improvement and accountability. Ensure clear communication and collaboration to balance people management with operational excellence. --- Qualifications: 7+ years of experience in Sales Operations, Revenue Operations, or Sales Enablement, with leadership responsibility in high-volume inside sales environments. Strong knowledge of CRM systems (Salesforce preferred) and related sales technology tools. Proven ability to design and optimize sales processes that scale. Deep analytical skills; able to interpret complex data and present actionable insights. Experience managing sales compensation plans and incentive programs. Excellent collaboration and communication skills, with the ability to influence senior leaders and partner cross-functionally. Demonstrated success in building onboarding and training programs that improve rep performance. Hands-on leadership style; comfortable managing both strategic initiatives and tactical execution. Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.  --- Why Join Us Opportunity to shape and scale the sales infrastructure behind two nationally recognized healthcare brands. High-visibility role reporting directly to the Chief Sales Officer. Mission-driven culture focused on improving lives and empowering older adults to live independently. Collaborative, entrepreneurial environment where great ideas are valued and implemented quickly. Benefits Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick Time Off & Holidays) Company Paid Short Term Disability and Life Insurance Retirement Plan (401k) with Company Match

Source:  workable View original post
Location
Philadelphia, PA, USA
Show map
workable

You may also like

Workable
New Home Consultant
M/I Homes, a renowned homebuilder with over 40 years of experience in crafting quality homes, is seeking a dedicated individual to join our team as a New Home Consultant. Founded on the principles of exceptional customer service, M/I Homes has helped over 140,000 homeowners realize their dreams across 17 markets nationwide. As a New Home Consultant, you will play a key role in guiding our customers through the homebuying journey. Your responsibilities will include showcasing our product features, floorplans, and designs to match the specific needs of each customer. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step. Key Responsibilities: Convert visiting customers to new home communities into future homeowners Utilize various resources to generate sales, including marketing materials, model homes, and realtor relationships Ability to achieve monthly, quarterly and annual sales and customer service goals with minimal supervision Stay informed about market trends and competitors to maintain M/I Homes' industry-leading position Educate potential buyers on M/I Homes' offerings, community advantages, financing programs, and more Act as the primary point of contact for homebuyers, providing support from initial meeting to home closing Collaborate with internal teams and attend division meetings to ensure effective communication and a seamless homebuilding process Maintain M/I Homes' brand image by monitoring community appearance and home maintenance Requirements Associate’s degree preferred but not required. Equivalent training in sales and marketing Minimum 2 years of new home sales relevant experience in the housing market with a demonstrated track record of success both in sales volume and customer satisfaction Goal-oriented with ability to balance individual and collaborative team work Exhibits adaptability, confidence, creativity, resiliency, Self-motivated and customer-service oriented Strong communication including active listening, observation, negotiation, selling and organizational skills Proficiency in computer skills and willingness to adapt to new technology Must currently possess and in the future maintain a Florida Real Estate License Work Conditions Weekend work required Comfortable working outdoors in varying weather conditions Must have a personal cell phone for business use and a valid driver’s license Ability to demonstrate homes with multiple levels and varying stages of development Benefits M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more. We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. #IND123
Fort Myers, FL, USA
Negotiable Salary
Workable
Store Manager at Pandora Boutique, Spotsylvania Mall
Join us today at our Pandora Boutique! This location is exclusively Pandora-branded owned and operated by REEDS Jewelers, a family-run company celebrating excellence since 1946. REEDS is known for its high standards of quality, personalized service, and ethical leadership in the jewelry and luxury retail industry. Learn more about our story and career opportunities at REEDS.jobs.  About Pandora Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability— the brand continues to set the standard in innovation and responsible craftsmanship. Working in a Pandora boutique means more than just selling jewelry—it’s about helping customers celebrate life’s moments and milestones. As the face of a beloved global brand, boutique team members connect with passionate, loyal clients who return time and again to build meaningful personal collections. Every day is an opportunity to create unforgettable experiences.  Spotsylvania Mall anchors Fredericksburg’s growing retail landscape, attracting customers from the expanding I-95 corridor between Richmond and Washington D.C. Fredericksburg offers charming historic neighborhoods, scenic riverfront, and a rapidly growing suburban population. This is an ideal setting for retail professionals to thrive while enjoying a vibrant, family-friendly community.  Store Manager We’re searching for a strategic and service-driven Store Manager to lead a high-performing team within our REEDS + Pandora boutique. As the Store Manager, you’ll set the tone for excellence—driving sales, developing talent, and delivering a client experience that aligns with REEDS’ luxury values. You’ll be responsible for both the business results and the culture of your store, fostering an environment rooted in passion, integrity, and growth.  What You’ll Do  Sales & Business Leadership  Own store performance, exceeding sales goals and KPIs  Leverage sales analytics to drive strategy and opportunity  Lead by example as a selling manager and brand ambassador  Oversee visual presentation, product mix, and promotional execution  Client Experience  Deliver a seamless, personalized luxury experience to every customer  Inspire the team to build long-term client relationships through effective clienteling  Lead from the floor during peak moments and events  Actively seek and respond to client feedback  Team Development  Recruit, train, and retain top-tier talent  Coach with consistency and clarity to support team growth and development  Create a culture of accountability, performance, and celebration  Facilitate continuous learning and ensure completion of training programs  Operations & Store Standards  Ensure flawless execution of daily operations  Monitor inventory, security, and loss prevention  Oversee compliance, safety, and store policy adherence  Maintain back-of-house organization and optimize operational efficiency    Our Values  We lead through REEDS’ core principles:  Integrity – Do what’s right, always  Performance Excellence – Drive results and growth  Stewardship – Build trust at every turn  Professionalism – Lead with confidence and consistency  Entrepreneurial Spirit – Think boldly, act decisively  Team Orientation – Support, uplift, and collaborate  Passion – Love what you do and share it with others  Requirements  Required Qualifications  3+ years of leadership experience in luxury, specialty, or jewelry retail  Proven track record of meeting/exceeding sales goals  Strong leadership presence and talent development capabilities  Proficient in POS systems, Microsoft Office, and digital commerce tools  Availability to work a flexible schedule, including nights, weekends, and holidays  High School Diploma or Equivalent  Legal authorization to work in the U.S.    Preferred Qualifications  GIA coursework or certification  Deep passion for fine jewelry, timepieces, and Pandora  Benefits REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
Fredericksburg, VA 22401, USA
Negotiable Salary
Workable
Store Manager - REEDS Jewelers, Park City Center
At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact.  Set in the heart of historic Lancaster County, Park City Center is one of the largest and most successful malls in central Pennsylvania. Surrounded by a rich cultural scene, charming small towns, and a growing suburban population, it provides a vibrant retail atmosphere. This location is ideal for luxury professionals who value connection, tradition, and high service standards.  Store Manager  Step into a leadership role with one of the most established names in fine jewelry. REEDS Jewelers is proud to celebrate 79 years of excellence in 2025 as a family-owned, values-driven brand known for our exceptional customer experience, premium merchandise, and deep-rooted integrity.  We’re looking for a dynamic, results-oriented Store Manager to lead a high-performing team and drive the continued success of one of our key locations. This is more than a job, it’s an opportunity to shape a team, champion a client-first culture, and grow a rewarding career in luxury retail.  What You’ll Do  Sales & Business Leadership  Own store performance, exceeding sales goals and KPIs  Leverage sales analytics to drive strategy and opportunity  Lead by example as a selling manager and brand ambassador  Oversee visual presentation, product mix, and promotional execution  Client Experience  Deliver a seamless, personalized luxury experience to every customer  Inspire the team to build long-term client relationships through effective clienteling  Drive special events and creative engagement with clients   Lead from the floor during peak moments and events  Actively seek and respond to client feedback  Team Development  Recruit, train, and retain top-tier talent  Coach with consistency and clarity to support team growth and development  Create a culture of accountability, performance, and celebration  Facilitate continuous learning and ensure completion of training programs  Operations & Store Standards  Ensure flawless execution of daily operations  Monitor inventory, security, and loss prevention  Oversee compliance, safety, and store policy adherence  Maintain back-of-house organization and optimize operational efficiency    Our Values  We lead through REEDS’ core principles:  Integrity – Do what’s right, always  Performance Excellence – Drive results and growth  Stewardship – Build trust at every turn  Professionalism – Lead with confidence and consistency  Entrepreneurial Spirit – Think boldly, act decisively  Team Orientation – Support, uplift, and collaborate  Passion – Love what you do and share it with others  Requirements Required Qualifications  3+ years of leadership experience in luxury, specialty, or jewelry retail  Proven track record of meeting/exceeding sales goals  Strong leadership presence and talent development capabilities  Proficient in POS systems, Microsoft Office, and digital commerce tools  Availability to work a flexible schedule, including nights, weekends, and holidays  High School Diploma or Equivalent  Ability to stand for long periods of time and carry up to 30 lbs.  Legal authorization to work in the U.S.    Preferred Qualifications  GIA coursework or certification  Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience   Benefits REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace. REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
Lancaster, PA, USA
Negotiable Salary
Workable
Sales Representative - Specialty Chemicals
About Verdant Specialty Solutions Verdant Specialty Solutions is a global specialty chemical company. Its customers include world-leading personal care and home care brands, energy solutions providers, and industrial companies. Verdant’s vision is to be the go-to provider of batch specialty surfactant-based chemistry for applications in the consumer and industrial markets. Based in Houston, the company has nine locations in the US and Europe. Verdant’s international team of 280 employees are committed to safety, quality, and supply reliability. Why Join Verdant? Opportunities for growth Verdant is a fast-growing company that has the spirit of a small business. The company was formed in May 2021, so every employee plays an important role in culture and performance. It offers a dynamic ‘start up’ atmosphere with opportunities for professional growth. Committed to safety Despite having the spirit of a small business, Verdant rivals larger companies in its commitment to safety. Verdant prides itself on industry-leading environmental, safety, health and quality standards. At Verdant, there is no priority higher than safety About the position Key Responsibilities: Identify, develop, and secure new business opportunities with operators and service companies. Prepare and deliver accurate sales forecasts, pipeline updates, call reports, and performance metrics. Manage and expand existing customer accounts, positioning the company as a preferred partner. Provide technical and commercial support to address complex production, completion, and drilling requirements. Monitor industry trends, competitor activity, and regulatory changes to inform strategy and maintain a competitive edge. Collaborate cross-functionally with technical, operations, and supply chain teams to deliver integrated solutions. Track and analyze industry trends, competitor activities, and regulatory developments to anticipate customer needs. Represent the company at industry events, customer meetings, and field trials. Requirements Bachelor’s degree in Petrochemical Engineering, Chemical Engineering, Chemistry, or related STEM discipline Minimum of five years of experience in specialty chemical sales within the petrochemical industry. Experience building and leveraging networks within operator and service company organizations. Ability to travel 40% of the time Proven ability to identify, pursue, and close new business opportunities. Strong negotiation and influencing skills with proven ability to close deals and expand accounts. Ability to assess market trends, customer requirements, and competitor offerings to shape strategy. Strong financial acumen with the ability to develop proposals, pricing models, and contract terms. Deep understanding of specialty chemicals used in energy production, completion, and drilling applications Understanding of mining would be a plus. Ability to translate complex technical concepts into customer-oriented solutions. Strong problem-solving and decision-making capabilities in dynamic business environments. Data-driven mindset with ability to forecast, analyze, and communicate performance metrics. Exceptional written and verbal communication skills. Self-directed and capable of working independently while contributing effectively within a team environment. Highly organized with excellent time management skills; able to manage multiple priorities and deadlines effectively. Knowledge of industry standards, safety regulations, and compliance requirements. Meticulous attention to detail with a commitment to accuracy and compliance. Benefits Competitive and comprehensive health, dental and vision benefits Generous matching 401k plan Flexible Spending Account (FSA) Health Savings Account with employer contribution and yearly roll over (cannot be combined with FSA) Health advocacy and services Company paid life insurance Company paid short term disability insurance Paid Vacation and Holidays Employee Assistance Program Company discount programs available including discounts on gym membership and equipment, hotels, rental cars, etc. EOE AA M/F/Vets/Disabled Benefit Summary
Houston, TX, USA
Negotiable Salary
Workable
Sales Development Representative for an MSP
Join Our Team as a Sales Development Rep Do you thrive on social interaction, financial rewards, and public recognition? Are you passionate about connecting with new people and helping them discover the benefits of partnering with a managed service provider (MSP)? If so, ONE 2 ONE Inc., a leading MSP, wants you on our team as a Sales Development Representative (SDR). What You’ll Do As an SDR at ONE 2 ONE, you’ll play a crucial role in generating new business opportunities by identifying, qualifying, and nurturing leads. Prospect and Qualify: Identify and research potential clients, focusing on businesses that would benefit from our MSP services. Initiate Conversations: Reach out to prospects via phone, email, and text to introduce our services and uncover their IT challenges. Set Appointments: Work closely with the sales team to schedule meetings and ensure a smooth handoff of qualified leads. Collaborate: Partner with the sales and marketing teams to refine messaging and strategies that resonate with prospects. Achieve Goals: Meet or exceed weekly and monthly targets for lead generation and appointment setting Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don’t just solve tech problems; we empower businesses to thrive! *To be considered for this role, please take this short 10-minute survey! Culture Index Requirements What You Bring Exceptional Communication Skills: You’re articulate, persuasive, and can quickly build rapport with clients. Results-Driven Attitude: You’re motivated by goals and take pride in exceeding expectations. Customer-Centric Focus: You genuinely care about helping clients solve their challenges. Organizational Skills: You can juggle multiple tasks and stay on top of follow-ups without missing a beat. Sales Experience: 1–2 years in a similar role is preferred, but enthusiasm, curiosity, and a willingness to learn are just as important. Tech Savvy: Comfort using CRM tools and other sales technologies is a plus Benefits Why ONE 2 ONE? Career Growth: We provide opportunities to expand your skills and grow within the company. Team-Oriented Culture: Join a collaborative, supportive team where your contributions are valued. Solid Benefits: Health, dental, PTO, 401k, and more.
Lancaster, PA, USA
Negotiable Salary
Workable
Sales Representative
About Mitchell Wine Group: The Mitchell Wine Group was established in 2004 with the sole purpose of becoming the best independent state-wide fine wine distributor in Oregon. We have reached that goal and now have our sights on the Pacific North West. Our company is fast-paced and dynamic. The work environment is collaborative with a focus on sound business practice and we are always looking for ways to continue improving. Culture is something companies talk about but at Mitchell, it is something we practice. If you want to be part of a team that has its attention on quality, growth, wine and is willing to do what it takes to get the job done Mitchell is a place where you can grow. Our Mission: "We serve our customers, employees, suppliers and stakeholders as a trusted partner in providing fine wines to the Northwest marketplace." Requirements Mitchell is looking for a motivated and organized individual to join our team as our newest Bend area sales representative (on-and-off-premise). This is an established territory that you will be expected to maintain and grow by increasing sales footprint in existing account base and though new account acquisition. If you think you fit that description, here's what we're looking for: Someone who embodies our core values: Service, Teamwork, and Fun! Previous wine wholesale experience, in particular with high touch accounts. Will meet monthly sales and distribution goals while cultivating relationships with new and established clients. Someone who understands how to build new business in a sales territory. Highly organized in self-management, scheduling and routing. Can work independently and at the direction of the Sales Manager The ability to quickly pivot to sudden, time-sensitive tasks Shows strong wine knowledge and the ability to quickly learn Mitchell's portfolio. They demonstrate written and verbal aptitude, exceptional presentation skills, and the ability to interact cooperatively and successfully with customers and colleagues. This person prides themselves on providing excellent customer service. Has the ability strategically plan, prepare and execute sales goals on a weekly and monthly basis. Is proficient in both the retail and restaurant sales environments. They will have strong computer skills, including knowledge of Microsoft Office products. Has a bachelor's degree or commensurate industry training such as WSET or Court of Masters is preferred. Requirements: Valid Oregon driver's license Valid OLCC Server's Permit Reliable transportation to service the sales territory Proof of insurance on the vehicle is required Must reside within the Portland-Metro area currently. Non-residents will not be considered. Servicing accounts daily, requiring driving and getting in and out of the vehicle. Must be able to walk, bend, reach, and lift 50 pounds or more. Repetitive bending, kneeling, occasional climbing and display building is required. Why You Should Apply? We offer a competitive base salary, and robust commission package with incentives! Our benefits include full medical, dental and vision, LTD, Life Insurance, 401K matching and more! Robust PTO program! Opportunity to grow with a growth oriented, sustainable business! Fantastic wine discounts and perks! Benefits Medical, Dental & Vision Insurance Retirement: 401(k) matching 8 Company Paid Holidays PTO to support your work-life balance Annual Performance Bonus Program Health Savings Account (FSA) Dependent Care (FSA) Life & Disability Insurance – Basic Life, AD&D, Short- & Long-Term Disability and more!
Bend, OR, USA
Negotiable Salary
About Us
Terms of Use
Privacy Policy
Help
Contact Us
FAQ
Cookie
Cookie Policy
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.