Customer Support Associate - Work from Home - Tulsa, OK

Hanna Interpreting Services LLC is a language service provider that connects bilingual and multilingual individuals with potential opportunities to serve as a freelance interpreter or translator. Our mission is to bridge the communication gap for those in need through excellent and compassionate language services. Hanna is seeking bilingual and multilingual individuals to operate as freelance interpreters in a 1099 Independent Contractor role. As an interpreter, you make a positive contribution to society in support of language access for everyone, regardless of their proficiency with the English language. As an independent contractor, you act as your own boss, set your availability, and accept appointments based on your schedule. Appointments are available Monday - Friday, 8 am - 5 pm. Appointments are not guaranteed and are offered based on need. Interpreters start at $25 per hour, depending on the availability, experience, and demand of the language Requirements How to Qualify: Fluency in English and target language with a comprehensive understanding of idiomatic speech and cultural patterns. Previous interpreting experience, preferably in medical, legal, or educational settings. Demonstrated professionalism, punctuality, and adaptability in the workplace. Ability to work independently and as part of a team. Strong communication, analytical, and problem-solving skills. Ability to operate basic communication Flexibility to work in different settings and adapt to various work environments. Must be located in and authorized to work in the US (We do not offer visa sponsorship). High School Diploma or equivalent; or certification in interpreting or related fields. How to Apply: Submit your application. Tell us about your experience interpreting in a professional or volunteer capacity. Our Talent Acquisition team will connect with you to schedule a preliminary interview. If you meet the baseline requirements, you’ll complete a skills assessment and background check. Qualified interpreters will be invited to complete the onboarding process to join the linguist network. About Hanna Hanna is a woman- and minority-owned business committed to providing efficient and comprehensive language services. The company started in 2010 as a humble passion project and has grown to serve 1.1M clients in 250+ languages and has sponsored countless outreach events to serve the local community. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender, gender identity, pregnancy, sexual orientation, age, national origin, ancestry, marital status, domestic partner status, veteran status, or physical or mental disability Benefits Flexible Schedule

Kiss Salon DC, a premier luxury hair and beauty salon located in the heart of West End, is seeking a Part-Time Front Desk Associate to join our dynamic team. Our salon is known for its welcoming atmosphere, expert stylists, and commitment to delivering an exceptional guest experience. Responsibilities: • Greet and check in clients with warmth and professionalism • Manage phone calls, emails, and appointment scheduling (Meevo experience a plus) • Coordinate stylist schedules and client flow to ensure smooth operations • Handle retail transactions and maintain front desk presentation • Provide outstanding customer service and support to clients and team members Requirements: • Prior front desk, hospitality, or customer service experience preferred • Strong communication and organizational skills • Professional, polished, and friendly demeanor • Ability to multitask in a fast-paced environment • Flexible availability, including weekends What We Offer: • Competitive hourly pay • Beautiful, professional, and supportive work environment • Opportunities to grow within a high-end salon setting • Team culture that values excellence, creativity, and client care 📍 Location: 1101 23rd Street NW, Washington, DC 20037 If you have a passion for luxury service, love working with people, and thrive in a creative atmosphere, we’d love to meet you! 👉 Please send your resume and a brief introduction via Craigslist reply email.

Funnel Leasing Inc., is hiring for a Customer Support Specialist Tier 1. As a Customer Support Specialist Tier 1, you will be responsible for working directly with customers to answer questions and troubleshoot any of our supported software solutions and integrations professionally and courteously. Candidates for this position must be organized, detail-oriented, and self-motivated, with excellent listening and communication skills. Candidates must be able to analyze issues and translate their software knowledge into actionable directions customers can follow.    This particular role is a hybrid, non-exempt position with an hourly pay range of $20.00–$25.00 (equivalent to $41,600–$52,000 annually). Support Specialists are expected to work onsite most days at our Tampa headquarters in Odessa, Florida, or from a designated office space in Dallas, TX, with occasional remote work flexibility. We are currently prioritizing candidates based in the Tampa or Dallas areas. Why Funnel? We are a U.S. SaaS company that centers our services on the renter experience. We develop amazing software that has revolutionized the #proptech industry. And did we mention we have an amazing team that is on #FunnelFire!? Oh, did we forget to tell you we have unlimited PTO, benefits that begin on your first day of employment, P.I.N.K. core values that ROCK, and our team puts the FUN in Funnel! Who is Funnel Leasing? Have you ever rented an apartment and wished the process could be better? At Funnel we do too. We know we need to make the process of renting an apartment as easy as purchasing socks on Amazon. We’ve created cloud-based marketing and leasing software that delivers the ultimate rental experience for everyone involved in the process. We’re in the process of transforming the real estate industry through cutting-edge technology built, sold, and supported by the most passionate people you’ll meet. The Customer Support Associate Tier 1's essential roles and responsibilities include, but are not limited to the following: Interact with customers and end users to provide support via phone, email, and chat and answer user inquiries Document customer interaction, troubleshooting, and results clearly and concisely.   Engages in the application of system analysis of software for best practices per technical documentation and provides solutions based on a diagnosis of the problem.   Analyze, test, and modify Funnel software and integration based on their unique design and implementation of each customer  Identify and escalate trending issues and potential software defects to Leadership and Development.    Ability to draw conclusions from a set of information, and discriminate between useful and less useful details to solve problems or make decisions   Meet posted metrics for performance, including but not limited to case volume, CSAT, response, and SLA.   Contribute to knowledge methodology: Knowledge Centered Services (KCS) by creating articles and/or reviewing existing articles for accuracy. Must be willing to work off hour shifts including but not limited to weekends, evenings, overnight, and occasional holidays.  Shifts may be rotational with other team members. Create a culture of continuous improvement and learning for individual professional development Foster collaboration within team and across the company Performs other duties as assigned and modified at manager's discretion Travel up to5% Education, Work Experience, Knowledge, and Certifications  Multifamily Industry Experience Relevant Bachelor’s degree or equivalent, related experience. 1-3 years of experience in SaaS software customer support Strong verbal and written communication skills Experience with ticket management systems such as Salesforce Service Cloud and Jira Experience or in-depth knowledge of the real estate / multifamily industry is a plus Experience in ITIL, Knowledge Centered Support (KCS), HDI or other support frameworks is a plus. The ability to receive and offer constructive feedback and work to maintain our company values and collaborative culture. Our team is mostly remote, so we work hard to stay connected & you need to be a strong team player. Ability to successfully follow defined processes and procedures   Strong customer service skills with the drive to provide the best customer experience with each interaction.   Organized, detail-oriented, and self-motivated , with the ability to work under pressure and attain pre-defined deadlines   The ability to effectively communicate through phone, chat , and email is required .  Ability to work on multiple issues simultaneously in a fast-paced environment  Ability to work within a team environment and independently while maintaining a high level of efficiency.   Proven ability to effectively diagnose and resolve customer issues, demonstrating a strong troubleshooting skillset in a customer support environment. Ability to manage time effectively    Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Funnel, we are committed to building a proptech company that is as diverse as the multifamily industry we serve, and that means to not only live our inclusivity, but also to support and encourage it among all society. If you are excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Equal Employment Opportunity Funnel provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances. Americans with Disabilities Act Employee must be able to perform all essential job functions, with or without reasonable accommodation. Job Responsibilities The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position.  Funnel may change the specific job duties with or without prior notice based on the needs of the organization. Funnel Leasing Inc., is not engaging any staffing firms or recruitment firms in the search or placement of candidates for this role. Furthermore, Funnel Leasing Inc., and associated team members who receive any unsolicited candidates information will not pay any fee or engagement contract as a result of these unsolicited contacts. Interested applicants should apply directly to the position posting for consideration. Benefits Employees may be eligible for various benefits. Generally, we provide employee access to: Health insurance Dental and Vision insurance Company paid Life/AD&D Long-term Disability insurance Short-term Disability insurance Term Life insurance Flexible Spending Account (FSA) Health Savings Account (HSA) Retirement Plan - 2% company match EAP In addition to these benefits, we also offer Uncapped Discretionary Time off Sick Leave 13 paid holidays One time remote work stipend Employee recognition program Employee-led Groups (ELG’s)

Our Healthcare Services company is interested in hiring an additional Patient Scheduler in our Gaithersburg office. Prior healthcare experience is a plus but not required, instead a desire to learn and good phone manners are must. We offer highly competitive salary and full benefits with strong scope for upward mobility. Bilingual in Spanish a plus but not required. Highly Competitive Salary PLUS regular reviews for raises Full Time Benefits - Health Insurance and Dental, Paid leave, Holidays Free Parking is provided Please send resume in strict confidence.

Founded in 1937, Advancial is one of the oldest and largest credit unions in the country. We are an established and proactive full-service financial institution providing personal, convenient and advanced financial services to individuals and select group partners. Our mission is to create lasting value for our members through superior service, quality products, and innovative solutions.   At Advancial, we always strive to provide the best service and products to our members because we love what we do.  We work together to build a culture that promotes a positive employee experience.  We’ve been named a Best Company to Work for in Texas for nine consecutive years and a Best and Brightest Company to Work For nationally and locally because we’re serious about building fulfilling careers and not just day jobs.   We invite you to learn more about this position and what Advancial has to offer by completing our online application.    SUMMARY: Responsible for outbound follow up calls, sales calls, and service calls to new and existing members using calling lists.  Interacts with lending and corporate staff as needed to assist members or resolve issues and assist with inbound calls when needed.  Originate loan applications over the telephone.  The individual hired for this position must be service-oriented, self-motivated, organized and have the ability to work a variety of tasks.   ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned.   Makes service follow up calls by phone.   This includes special programs assigned to the Member Development Center.  Responsible for meeting calls goals from all campaign lists including but not limited to indirect lending, new member welcome call. Pre-approved Credit card list, and Auto loan recapture list. Originates loan applications over the telephone; matches member needs to Credit Union products.  Interviews members on loan inquiries, completes on-screen loan application and reviews credit and application for completeness and credit worthiness.  Asks open-ended questions to encourage more loan applications and cross-sell a wide array of Credit Union products.  Responsible for opening new accounts.  Verifying eligibility for new accounts and processes through ChexSystems prior to opening new accounts.  Works with members of the BSA team for applicants that fail OFAC or ChexSystems. Knowledge and ability to process daily transactions (or services) for members including but not limited to balance inquiries, transfer of funds, researching transaction history, processing close account requests, address changes, posting deposits, loan payments, credit card payments and issuing debit cards. This includes research and resolution of member concerns at different levels of complexity. Responsible for maintaining a strong working knowledge of Advancial’s cuAnywhere online banking and Advancial’s mobile app to assist members with navigating and troubleshooting these systems. Being knowledgeable of the features and benefits of all credit union products and services to enable effective cross-selling, especially our checking account, and loan products. Also, be familiar with the basics and benefits of mortgage services and investment services in order to refer them to our Advancial Mortgage, and Investment department. Utilize a customer relationship management (CRM) system to manage relationships and identify sales opportunities. Responsible for achieving production goals by increasing product penetration through outbound member contact. Contributes to a reduction in the number of checks processed for loan payments by offering members alternative payment solutions. Demonstrates knowledge of phone and email etiquette, using appropriate oral and written communication skills. Assist with inbound telephone calls from the Member Service Center call queue when volume is high.   The salary range for this position is $20.18/hr. - $25.22/hr. and is based on experience.   Requirements EDUCATION and/or EXPERIENCE High school diploma; minimum one year related experience and/or training; or equivalent combination of education and experience. Advancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters Advancial Federal Credit Union participates in the Electronic Employment Verification process.  Please click here for more information. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If you’d like to view a copy of the company’s affirmative action plan, please complete this form.

ANSWERING SERVICE AGENT - Remote Position- Afternoons/Evenings (Any WA City) Part time, Permanent. Approximately 30 hours per week, including one shift on the weekend. ANSWERING SERVICE AGENT - Remote- Afternoons/Evenings (Any WA City) **Ideal to have flexible part time availability We are staffed 24/7/365- Includes one shift on the weekend. Handle incoming calls from beginning of call to finish for a variety of both commercial and medical clients. This is NOT a telemarketing/sales position. Work from the convenience of your home office. Demonstrate ability to work virtually and independently Team members supply their own DUAL Monitors, USB headset, computer and independent keyboard, backup power supply, and WIN 11 or 12 PRO (NOT Mac) Please email resume and contact info if you meet the qualifications: * Type minimum of 45 wpm - please take an online test * Ability to take direction and absorb information quickly * Outstanding customer service and telephone skills * Friendly, easy going, and always helpful * Excellent spelling and grammar * Team player * Adapt to new instructions and skills * Common sense problem solver * Some computer skills necessary * Skilled Communicator * Strong attention to detail * Comfortably perform at a fast pace * Flexibility in working hours/week ends On line training provided, approximately 35 training hours. * Please send resume and results of typing test