Browse
···
Log in / Register

Solutions Architect - IT Systems & Platform Integration - Remote

$110,000-125,000/year

Sangoma

Sarasota, FL, USA

Favourites
Share

Description

At Sangoma, we power the future of business communications with innovative, scalable, and reliable solutions. From voice, video, and messaging to networking and security, our all-in-one platform keeps businesses seamlessly connected—anytime, anywhere. With a commitment to providing advanced and integrated UCaaS solutions, Sangoma offers a unique range of services designed to meet the evolving needs of businesses. In this role, you will leverage your extensive knowledge of IT systems and platforms to design and implement comprehensive, scalable solutions that seamlessly integrate with our products. You will play a critical role in driving technical initiatives and will collaborate with various stakeholders to ensure the successful delivery of integrated communication solutions. Your Role: Design and implement scalable solutions that integrate various IT systems and platforms with Sangoma's products. Collaborate with customers, engineers, and project managers to gather requirements and present effective architectural solutions. Conduct feasibility studies and prototyping to evaluate the integration of new technologies. Provide technical guidance and leadership throughout the development and implementation phases of projects. Document architectural designs, integration processes, and system configurations for future reference. Stay current with industry trends, emerging technologies, and best practices related to IT systems and platform integration. Engage in solution reviews to ensure consistency and alignment with Sangoma’s strategic goals. Requirements 4 - 6 years proven experience as a Solutions Architect, with a focus on IT systems integration. Strong understanding of cloud platforms, networking, and telecommunications. Experience with integration methodologies and tools (e.g., APIs, ETL, middleware). Ability to analyze complex systems and troubleshoot integration challenges. Excellent communication, presentation, and interpersonal skills. Proven ability to work collaboratively with diverse teams and stakeholders. Practical experience with at least two of the following: Salesforce - CRM, NetSuite - ERP, CPQs, billing or payment systems. Working knowledge of system integration frameworks such as ESBs, API Gateways and  Event Driven Architecture. Understanding of APIs (REST/SOAP), JSON/XML, authentication (OAuth2, API keys), and ETL pipelines. Relevant certifications (e.g., AWS Certified Solutions Architect, TOGAF) are a plus. Bachelor's degree, preferred. What We Offer: Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) are effective after a short waiting period Matching 401K program - 100% match on 4%. Employee Stock Purchase Plan after one year of service. Flexible Time Off & Company Holidays Entrepreneurial work environment partnered with high growth career opportunities We value transparency and fairness in our compensation practices. For this role, we offer a salary range of $110,000 to $125,000 per year, commensurate with experience, qualifications, and location.  Our culture thrives on trust, collaboration, and a passion for customer success. At Sangoma, you’ll find the agility of a startup with the stability of a profitable, publicly traded company. If you want to make an impact, grow your career, and be part of a team that values integrity, accountability, and teamwork, we’d love to meet you. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.

Source:  workable View original post

Location
Sarasota, FL, USA
Show map

workable

You may also like

Workable
Applications Service Delivery Manager
Oversee end-to-end delivery and operational performance of application services supporting DoD missions Coordinate cross functional teams (App Dev, DB, Platform, Cyber, Network, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) to balance velocity, reliability, and security; maintain decision records and traceability Define and maintain service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own the Service Catalog entries for application services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new or changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO artifacts, handover) Forecast demand and plan capacity (computer, storage, licenses, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: pre implementation reviews, maintenance windows, freeze periods, and rollback validation Ensure releases meet readiness gates (approvals, testing, monitoring, comms) and verify post change health Own P1/P2 Major Incident bridges, communications, and stakeholder updates through resolution Ensure first response quality (MTTA), restoration (MTTR), user experience impact tracking, and formal post incident reviews Drive RCA with durable corrective actions; track aging and effectiveness checks Manage availability targets, error budgets, technical debt, and resiliency patterns (graceful degradation, retries, circuit breakers) Maintain service continuity, DR plans, and evidence of periodic tests (RTO/RPO attainment) Align service operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs; negotiate improvements or remediation plans Validate vendor runbooks, maintenance notifications, and participation in incidents/RCAs Provide daily/weekly/monthly performance reporting (availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/analysts/engineers; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with application architectures (web tiers, APIs, microservices/containers), observability concepts (APM, logs/metrics/traces), and security controls in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.
Colorado Springs, CO, USA
$150,000-180,000/year
Craigslist
Technical Service Trainer
At Cimbali Group, we support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. We’re currently looking for a Technical Service Trainer to join our team. This role reports directly to the Director of Service. We support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. . What We’re Looking For Solid electronic background with knowledge of espresso machines and grinders Service mindset with strong communication skills—verbal, written, and relational Ability to analyze, report, and respond to technical performance data Comfortable training others and supporting equipment in the field Microsoft Office proficiency; CRM/helpdesk experience preferred Self-driven, adaptable, and ready to contribute to a collaborative team Availability for domestic travel; valid driver’s license and passport Bonus: barista experience or coffee industry knowledge The main responsibilities will include: Delivering technical training on our full product portfolio (traditional espresso, super-automatics, grinders) Supporting sales, installations, and service escalation visits across North America Managing warranties and coordinating preventative/predictive maintenance plans Maintaining strong relationships with distributors and service partners Troubleshooting remotely via phone and support platforms Tracking activities, warranties, and performance data in our CRM/helpdesk tools Attending trade shows, conferences, and industry events as needed (30% to 50% travel monthly) Why Work With Us? Competitive salary ($65K–$75K+ depending on experience) Health benefits, 401(k), and paid vacation/holidays Opportunities to travel and train with our international HQ team Exposure to cutting-edge coffee tech—and yes, plenty of great espresso A chance to help shape the service experience in a fast-growing organization
301 Valley St, Seattle, WA 98109, USA
Negotiable Salary
Workable
Desktop User Experience Service Delivery Manager
Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Demonstrate strong leadership, interpersonal, and management skills along with a solid understanding of technology services within the Desktop User Experience technical domain Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team. Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Maintain awareness of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Working knowledge and understanding of the following technical areas: Microsoft 365 (M365) Email and Collaboration Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD Windows Client Operating Systems Desktop Management Client-side Application Management Mobile Device Management (MDM File & Print Services Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.
Colorado Springs, CO, USA
$150,000-180,000/year
Workable
QA/RA Project Manager
This position is posted by Jobgether on behalf of DeepHealth. We are currently looking for a QA/RA Project Manager in South Carolina. This role is ideal for a detail-oriented and strategic professional who thrives at the intersection of quality assurance, regulatory compliance, and project management. The QA/RA Project Manager will oversee quality and regulatory activities across the product development lifecycle, ensuring medical device software and digital health solutions meet the highest standards of safety, performance, and compliance. The position requires cross-functional collaboration with R&D, regulatory, clinical, and operations teams. You will lead QARA workstreams, manage risks and issues, implement continuous improvement initiatives, and provide clear reporting to executive stakeholders. This is a hands-on position where your work directly impacts product quality, regulatory readiness, and operational excellence. Accountabilities ·         Lead quality assurance and regulatory integration across design controls, risk management, verification/validation, and design transfer phases. ·         Partner with Regulatory Affairs to support audits, gap assessments, and regulatory submissions (FDA 510(k), CE Mark, etc.). ·         Manage defect analysis, root cause investigations, and CAPA implementation to ensure resolution and closure. ·         Champion continuous improvement initiatives using Lean Six Sigma methods to enhance product reliability and compliance workflows. ·         Identify, assess, and mitigate risks related to product quality, safety, and regulatory timelines. ·         Serve as the QARA lead for product development initiatives, ensuring alignment with phase-gate milestones. ·         Facilitate cross-functional coordination between engineering, clinical, regulatory, and QA teams to resolve blockers and meet program targets. ·         Provide timely reporting on quality status, risks, and dependencies to the PMO and executive stakeholders. Requirements ·         5+ years of program/project management experience in SaaS, health tech, or similarly regulated industries. ·         Strong knowledge of healthcare quality and regulatory standards: ISO 13485, FDA 21 CFR Part 11/820, IEC 62304, EU MDR. ·         Proficiency in quality tools and methodologies: FMEA, CAPA, root cause analysis, SPC, Six Sigma. ·         Skilled in project management with experience leading complex, multi-disciplinary projects. ·         Proficiency in tools like SmartSheet, Jira, or Ketryx preferred. ·         Familiarity with clinical environments, patient safety best practices, and medical device or remote patient monitoring systems. ·         Excellent communication, stakeholder management, and cross-functional collaboration skills. ·         Ability to lead without direct authority, drive outcomes, and manage risk effectively. ·         Detail-oriented, high accountability, problem-solving mindset. ·         Bachelor’s degree required; Microsoft Office proficiency essential. Benefits ·         Competitive salary: $85,000 - $95,000 per year. ·         Fully remote role with minimal travel (~10%). ·         Opportunity to work on innovative digital health and medical device projects. ·         Hands-on leadership role with cross-functional exposure and impact. ·         Professional growth and development in a regulated, fast-evolving industry. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps, such as interviews or additional assessments, are made by their internal hiring team. Thank you for your interest!   #LI-CL1
South Carolina, USA
$85,000/year
Craigslist
Aluminum Welder/Fabricator - Level 2 (Bellingham)
Experienced Welder/Fabricators Wanted – Join All American Marine in Bellingham, WA! Are you passionate about welding? All American Marine is hiring full-time Aluminum Welder/Fabricators to join our dynamic team in Bellingham, WA, to build custom, high-quality, new construction vessels in a state-of-the-art, indoor facility. Job Details: Position: Aluminum Welder/Fabricator Location: Bellingham, WA (Zip Code: 98225) Schedule: Monday-Thursday, 6:00 AM - 4:30 PM (3-day weekends!) Pay Scale (Based on experience and skill level): Level 2: $25 - $32/hour + full benefits Benefits: Our benefits package adds an additional $4-$8 per hour in value and includes: Medical, dental, vision, and life insurance Paid vacation and holidays 401(k) with matching contributions Tuition assistance SHARE Plan (bonus opportunities) Fun team events and more! Career Growth: This role is perfect for those looking to build a career with a top company in marine manufacturing, building the industry’s most innovative vessels. How to Apply: If you're ready to apply, please complete our quick 1-3 minute, mobile-friendly application so that we can review your information. Please note: Applications are only accepted through our website; resumes sent by email will not be reviewed. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. Use the link below to apply: https://www.applicantpro.com/openings/allamericanmarine/jobs/3863089-399591 Don’t miss this chance to work with a supportive team in an industry-leading company! Use the link below to learn more about our incredible team! https://vimeo.com/1035401371
1010 Hilton Ave, Bellingham, WA 98225, USA
$25-32/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.