Streaming/Batch Infrastructure Engineer

As a Field Support Engineer at McLane Intelligent Solutions, you will play a crucial role in providing on-site technical support and solutions to our valued clients. Your primary focus will be to ensure seamless operations and high levels of customer satisfaction by troubleshooting, diagnosing, and resolving issues that arise in the field. Key Responsibilities: Provide hands-on support for network systems, servers, and end-user devices, addressing technical issues promptly. Assist clients with the installation, configuration, and maintenance of hardware and software products. Develop comprehensive documentation for support procedures and technical resolutions. Collaborate with team members and clients to identify, replicate, and resolve system malfunctions. Deliver training and guidance to end-users to enhance their understanding of technical solutions. Participate in system upgrades, maintenance, and integration projects. Communicate technical information clearly to clients and non-technical staff, ensuring transparency during issue resolution. Maintain service level agreements (SLAs) while effectively managing time and priorities. Requirements Qualifications: Proven experience as a Field Support Engineer or in a similar technical support role. Strong knowledge of Microsoft products, including Windows Client/Server, Microsoft 365, and Active Directory. Familiarity with virtualization platforms such as VMware and Hyper-V. Experience with network troubleshooting, including configuring managed switches and firewalls. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills, both verbal and written, to engage effectively with clients. Ability to work flexible hours and travel to client sites as needed. Certification in relevant areas (Network+, Security+, CCNA, etc.) is a plus. Education: A bachelor’s degree in Computer Science, Information Technology, or a related field is preferred. Minimum of 2-4 years of hands-on experience in IT support or related fields. Experience with MAC iOS is a plus. Benefits Competitive base salary. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and professional development opportunities. Fast-paced and collaborative work environment with opportunities for career advancement.

About Cloud 1 Solutions, Inc. Cloud 1 Solutions is a privately owned corporation founded on 15+ years of Fortune 500 experience supporting rapid growth, emerging technologies, and secure, stable, scalable systems. Our clients range from medical to super high-tech companies with staff located throughout the US and worldwide. Why work at Cloud 1 Solutions? At Cloud 1 Solutions, you will work with some of the most exciting companies in Silicon Valley. Our customers provide services to Tesla, DOD, and DOE. In addition, we deliver critical services for cutting edge firms that range from software development to manufacturing. If you enjoy working in a very dynamic, fast paced, exciting environment, we are the right choice for you. This position is located in San Jose area. Position Description This role will be responsible for engineering and maintaining solutions for the Client Technology infrastructure, support and implementation while providing expert-level operational support. Job Description * The ability/willingness to take on new and unknown applications. * Monitoring and leading project deliverables for both local and remote site and user initiatives. * Collaborate and communicate with client and corporate team members. * Regularly attend meetings at various times to accommodate variances of team. * Ability to deliver informative, well-organized, strategic presentations, with strong interpersonal skills, to build professional relationships, creating partnerships across the organization. * Create and maintain documentation including process procedures, technical specifications, project plans, project schedules, meeting agendas and status reports as needed. * Provide timely and informative status reports to key stakeholders at all levels when appropriate * Be able to work with, and manage vendors when required. * Ability to think creatively or "out of the box" when providing solutions for end users productivity. * Be an enthusiastic advocate for team goals; provide high level support to technical teams (L2) regarding business requirements and deliverables as needed. * Communicate with management and subject matter experts across the organization to accomplish objectives. Required Skills & Requirements Environment: DELL, HP, IBM, MAC, Windows Server, Redhat 6.4 Linux, SAN, NAS, NetApp, EquaLogic Network: LAN/WAN/VLAN, T1, SIP, TCP/IP, VPN, FTP, VMAX, Clarion, EMC, CISCO, Meraki, SonicWALL, DELL, APCON, FCOE, AP, HPE Application: MS Office, SharePoint, Sage, VNC, WebEx, MS Visio, MS Project, Acronis, VMware, Virtual PC, EDR, QuickBooks, EDI, App/Web servers Cyber Security: SIEM, Vulnerability Management, Compliance, ISO, NIST, DFARS, Cyber Insurance * Past experience as a Seasoned Systems Administrator; in a large enterprise environment. * Demonstrated track record of successfully planning participating in large / complex project implementations from start to finish and complete the needed documentation for ongoing support. * Successfully led multi-vendor projects, with end to end technical leadership and management. * Extensive knowledge of Windows platform, both Windows and Server OS. * Positive personality and inclined to be successful while continually improving individual skills and those of the teams. * Self-motivational mindset, able to work with minimal supervision while delivering top-notch solutions that will continue to take the organization to the next level. * Ability to communicate to upper management effectively when needed. * Know when/how to drive change within team and larger IT teams. * Capacity to work varied hours when needed. * Demonstrated operational discipline and thoroughness in most/all aspects of work -- e.g., status reporting, documentation, following process and procedure. * Demonstrated ability to plan and work to an identified set of priorities. Education or Qualifications * Bachelor's degree, or equivalent and demonstrable training and experience. Appropriate technical certifications are a plus. * Ten (10) or more years' experience as a full-time technical professional. * Excellent oral and written communication skills. * Proven ability to direct technical projects. * Extensive experience in the analysis and design of systems, as well as in troubleshooting and providing technical support for these systems. Benefits include Medical, Dental, Vision and 401k! Principals only. Recruiters, please don't contact this job poster.

Are you a tech-savvy problem solver with a passion for excellent customer service? We want YOU! 🌟 Position: 1099 Contract Satellite Installer Location: Nationwide - Work anywhere in the USA What You’ll Do: 🌐 Install satellite internet systems at customer locations 🛰️ Mount satellite dishes on roofs or other suitable spots 🔧 Run cables and connect equipment for perfect signal reception 📡 Configure and program satellite receivers 🛠️ Test and troubleshoot to ensure everything’s working smoothly 💬 Provide top-notch customer service and answer questions 📚 Educate customers on using their new satellite systems What You Need: 💡 Strong knowledge of telecom systems and equipment 🔌 Experience with fiber splicing and low voltage cabling 🛠️ Skilled with hand tools and network installation (Cisco routers a plus!) 🧩 Excellent problem-solving skills 🗣️ Great communication abilities 🤝 Ability to work independently or as part of a team 🛠️ Previous experience as a service technician is a bonus Perks: 💵 Competitive pay per completed installation 🆓 All necessary training provided 🚀 Opportunities for career growth in a dynamic industry Ready to elevate connectivity across the nation? Apply now and become a part of our stellar team! 🌟 Go here to apply: starlinkinstallationpros [dotcom] /installers Requirements Ladder capable of 3 stories Tools for facilitating a starlink install Ability to climb on roofs Carry your own liability insurance Be authorized to work in the United States Benefits 1099 contract work. No taxes taken out. You keep 100% of what you make. You run your own small business and take advantage of all the benefits that come with that.

We’re expanding! We’re a small tech company looking for someone with a strong customer service background who is looking to break into the more hands-on side of IT. This is a unique opportunity to utilize your client relationship skills while quickly growing your tech knowledge base. The only limits are what tech you want to learn and how fast you learn – and we’ll cover the costs for numerous books, trainings, and certifications to help you develop. Ideally, we’d like you to already have some of the tech skills below, but don’t hold back if you’re interested in this position and are able to take on the technical challenges. We seriously value communication skills, organization, maturity, and the drive to learn. You will be part of an IT team that shares responsibility for help desk support, systems admin work, and network admin work. Here’s the relevant info: Our Company In business for 30+ years. Our clients are primarily nonprofits and local small businesses, and we pride ourselves on providing affordable support to these types of organizations. We’re small at 9 people. Our clients range from 5-250 person organizations. We value diversity. We do have an office (with all sorts of tech goodies). The director works there every day and everyone else is pretty much remote, going on site to client offices as needed and coming into our office as desired/needed. Salary and Benefits $45-60k depending on experience, with the intent of this role and salary being able to grow with you and us. Health care through Kaiser with the choice of 3 plans. We pay 50% or up to $200 of the employee costs, whichever is greater. Remainder can be paid by the employee pre-tax. Vision through Choice Builder: VSP Platinum – We pay 100% of the premium. Dental through Choice Builder: Delta Dental Platinum – We pay 100% of the premium. 401K after one year 3% employer non-elective contribution plus whatever you elect to defer (comes out pre-tax). Yes, that means you get 3% whether you contribute yourself or not. Travel/Mileage reimbursement. Employer-paid training and certifications. Work with genuinely nice people who care about our impact more than our bottom line. Eat for free (when you’re in the office) with our stocked kitchen: sandwich goodies (including vegan options), peanut butter, frozen veggies, potatoes, chili, fruit, chips, selzer, bagels, cereal, coffee, tea, dairy and non-dairy. Currently we have one of those casual “take as much time as you need, but please don’t abuse it” PTO policies. We mean it, and we have a history of supporting people through needed leave and PTO. Leadership/Sr. Techs do the majority of after-hours and holiday on-call so you don’t have to. (Even once your tech skills are developed, you can expect to only be asked to cover one or two days a month.) About you You care. You want to be part of a different kind of company that values people as more than just replaceable assets and cares about supporting the work our clients do. You are honest, open minded, and respectful of people different than yourself. You want to grow your technical skills and keep up with the changing tech market landscape (automation, cloud services, etc.) Ideal Skills Strong customer service experience Strong desire and ability to learn Strong emotional intelligence Technical experience with supporting: Microsoft Windows OSX Microsoft 365 Configuration and Administration Google Workspace Configuration and Administration Networking fundamentals including DNS, DHCP, Subnets, and Wireless AWS or Azure Scripting with any of the tools Development with any of the tools Backup and Imaging tools Requirements Authorization to work in the US Ability to transport yourself to our office and to client sites when necessary. Ability to communicate ideas clearly and professionally – perfect grammar/spelling not required. Ability to learn new technology and concepts quickly. Able to follow the “How to Apply” section directions perfectly. Willing to deal with time tracking in our ticketing system – seriously, this is the hardest and least fun part of the job, but we can’t get rid of it any time soon. Live locally. We can’t currently support paying for moves, but people planning to move already are encouraged to apply. How to Apply We weigh the cover letter and tech skills challenge heavier than your resume, but be expected to be able to speak to anything you put on your resume. We’re looking for honesty, desire to work with us, and desire to work in this field. Email a PDF copy of your resume to itjobs@techsperience.org. Your email’s Subject line should be “Who is Gladys West?” Compose your email as a cover letter and make sure to include the following: What you see as the most critical IT issue for a non-profit organization or small business. Describe a problem you encountered with a computer or network system and the steps you took to resolve it. Next steps If you followed the directions and are able to communicate your ability through the cover letter: A screening call focused on customer service and communication skills A technical skills challenge that you can complete at home or in our office Online interview/chat with members of our team Technical skills challenge – This will give you a chance to show that you understand directions, can learn new technical skills, and that you have the ability to research and learn how to “do the thing”. We see this as more important than if you already have experience with a particular technology or are able to answer quiz questions from memory.

Title: QA Project Manager Location: Omaha, NE Position: Contract Rate: $/Open Description:- • Review of software requirements, Preparation of test cases for functional, regression and integrations testing, Execution of tests, Reporting of defects. • Healthcare testing experience is required. • Backend data validation - Good SQL skills. • Knowledge of healthcare insurance industry including Enrollment, Billing, Claims Processing, EDI required. • Candidate has to explain the medical insurance business processes outlined below and also have experience managing teams. • 8+ years of testing experience • Experience managing offshore • Medical Insurance processes such as: Providers processes, Enrollment processes & Claims • Regression test scenarios design and creation creation • Backend data validation - Strong SQL • Medical insurance systems such as: Healthedge / Health Rules Note: If interested please send your updated resume to Gowri.Sankar@two95intl.com and include your Rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us. We look forward to hearing from you at the earliest! Requirements Note: If interested please send your updated resume to Gowri.Sankar@two95intl.com and include your Rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us We look forward to hearing from you at the earliest!

We are seeking a technician specializing in low-voltage data cabling. This will be a contract position for wiring jobs at homes throughout LA. Needs to have experience with pulling Cat6/6A/6E, keystones, crimping, termination and testing, and very neat cable management skills. Must be comfortable in crawl spaces, attics, etc. Tools of the trade required, including crimper, tester, punchdown tool, and sheers. Please email with a resume if interested.