Smog Technician (Test Only) (Oceanside)

LIGHTNING SMOG Job Summary: Full-time customer facing test only smog inspection technician who also processes basic DMV registration services. General Accountabilities: Answer phones, book appointments, and keep a schedule Greet customers with a friendly introduction Review pricing with customers and suggestively offer our additional services in a low-pressure environment (no sales quotas) Assist customers with service contract write-ups meanwhile building rapport Maneuver customer vehicles throughout the premises to stage them for service (including manual transmission vehicles) Check vehicles in for service Perform thorough smog inspections on all 1976+ model year vehicles (most inspections are 1996 and newer model year vehicles) Use industry research materials to make difficult decisions relating to questionable smog related scenarios Go into thorough detail helping customers understand the nature of a smog related failure Perform registration services including, but not limited to: Registration renewals, title transfers, and replacement inventory requests (no experience necessary) Perform cashiering duties Interact with account decision makers and discuss business situations, policies, and procedures Perform side-work during downtime including, but not limited to: Various cleaning/sanitization tasks, general shop repair and maintenance tasks, organizing and administrative tasks, etc. *The company reserves the right to add or change duties at any time REQUIRED JOB QUALIFICATIONS Education (One of these must be met): High school diploma or greater GED Certifications (Required): Valid smog inspector license with no history of BAR citations Current and consistent FPR score of 0.40 or higher Experience: High volume OIS and BAR97 smog inspection experience required Registration services experience a plus, but not required Miscellaneous: Valid driver's license with a clean driving record Must pass FBI and DOJ background checks required by the DMV for our registration services business Must be available to work during all operating hours as needed Must be able to lift at least 50 lbs. Skills: Proficiency at driving automatic and manual transmission vehicles Excellent verbal and written communication Competent computer literacy Customer service orientation Troubleshooting capabilities Hard and fast team-oriented worker Willingness to take direction and constantly learn/improve Compensation: Healthy work/life balance Competitive compensation based on experience ($25-$35/hour) 40-45 hours/week on average 10am-7pm shifts currently available Monday-Friday 30-minute unpaid lunch provided (in accordance with state laws) Sick pay accrual provided (in accordance with state laws) Retirement Plan with up to 3% company match after one year of employment All tools, research materials, and pressed uniforms provided Excellent training with a friendly and upbeat team