Underwriting Supervisor, Non-Agency

At JMAC Lending, we've been proudly serving our clients for over 25 years. What sets us apart is our commitment to innovation, exceptional service, and helping our partners grow their business. We go above and beyond the current market options to become the preferred lender for our clients. Our associates are highly qualified and continuously update their knowledge through ongoing education. We pride ourselves on our strong ethical standards and efficient delivery of wholesale and correspondent lending products. The Underwriting Supervisor, Non-Agency plays a vital role in leading a dynamic team of Non-Agency Underwriters, ensuring that loan decisions are made efficiently, accurately, and in compliance with regulations. This position offers daily leadership, support, and direction to team members, all while prioritizing quality, exceptional service, and operational efficiency. The Underwriting Supervisor will tackle the review of complex loan files, provide escalation support, and act as a knowledgeable resource on Non-QM/Non-Agency products and investor guidelines. Additionally, this role will foster collaboration with Sales, Operations, and various other departments to align with the company's objectives, while mentoring and developing team members to meet both individual and collective performance goals. This is a Full-Time/Remote Opportunity offering competitive pay ranging from $105,000 - $115,000 annually plus Bonus. Key Responsibilities: Team Management Ability to underwrite both NON-QM, Jumbo and Closed End Fixed Rate Second Mortgage loans Manage an underwriting pipeline of new loans and resubmissions, ensuring adherence to standard service level agreements Collaborate with the underwriting team to uphold established service level agreements Track underwriter pipelines to guarantee optimum productivity Offer guidance and support to underwriting staff as needed by management Apply problem-solving skills, sound judgment, knowledge, and experience to effectively address loan-level issues Resolve escalations from underwriters and escalate to management as necessary Conduct second-level reviews as directed by management Execute a specified number of weekly spot checks as outlined by management, reviewing loan files for accuracy, completeness, and compliance with investor and agency guidelines Present and escalate loan files to management when required, in accordance with company protocols Engage in effective communication with operations and sales teams to ensure exceptional customer service via phone and email Collaborate with the post-closing department on any stipulations regarding closed files, relay process outcomes to underwriters and management Lead underwriting meetings alongside management Facilitate training and coaching for new hires, including both Underwriters and Junior Underwriters Conduct team performance reviews and one-on-ones with management Participate in interviews for potential candidates with management Manage timecards and time-off requests Perform additional duties as assigned by management Requirements Deep understanding of NON-QM, Jumbo, and Fixed Rate Second loan guidelines is essential. A Bachelor’s Degree or a comparable blend of education and experience 5 years of current experience in Mortgage Underwriting, showcasing a solid understanding of Non-Agency guidelines A strong working knowledge of ATR/QM requirements is crucial. Excellent computer skills are expected; proficiency in Microsoft Word, Excel, and Outlook is required. Understanding of compliance and disclosure requirements is essential. Benefits Comprehensive Health Care Coverage including Medical, Dental, and Vision benefits Life Insurance options for both Basic coverage and Voluntary coverage, with Accidental Death & Dismemberment (AD&D) Generous Paid Time Off, including Vacation days and Holidays Secure Retirement Plan with a 401k option Support in case of Short Term or Long Term Disability Family Leave to prioritize your loved ones Access to Wellness Resources for a healthy work-life balance JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin. DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.