Senior Customer Success Manager

The Company Prime Robotics is a global provider of intelligent automation and autonomous mobile robots for the warehousing, distribution, e-commerce, and material handling industries. Founded in 2015 and based in Denver, Colorado, the company focuses on optimizing the fulfillment ecosystem through innovative robotic solutions. Their offerings include a suite of robotic hardware and software designed to enhance efficiency, scalability, and accuracy in various sectors, such as logistics and manufacturing. Prime Robotics aims to revolutionize warehouse operations by automating tasks like sorting, picking, packing, and shipping, thereby reducing labor costs and improving overall operational efficiency. You in The Role and on The Team In this role, you are a highly motivated Robotics Technician to join our team and contribute to the deployment, service, and monitoring for our robotic solutions. As a Robotics Technician, you will play a critical role in shaping the future of our warehouse automation solutions delivery to customers, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.     A Day in the Life at Prime Robotics  Monitor and observe the operation of customer robot fleets to ensure optimal performance  Be the point person to solve warehouse automation problems with the customers as they arise  Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer  Perform hardware troubleshooting, including electronics, motors, and cabling, ensuring optimal functionality of the robot fleet.  Work hands-on with electromechanical systems in a shop environment, contributing to the efficient operation of the robots.  Conduct robot inspections and perform preventative maintenance  Diagnose and troubleshoot software issues, ensuring the smooth functioning of the robotic systems.  Document operational data and generate reports to track performance  Document all fixes to robots and maintain spare parts inventory  Provide support to team members and customers during project deployment and post-sales phases  Assist sales teams in providing on-site demos to potential customers  Implement warehouse automation solutions on sight new customers and expansions with existing customers  Flexibility in work hours to collaborate with colleagues in other time zones  Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement  Familiarity with navigating Linux/Ubuntu systems is a plus  Demonstrate soldering expertise when necessary, maintaining and repairing electronic components.  Exhibit a quick learning ability and an exceptional work ethic, adapting swiftly to evolving challenges.  Must have first-rate attention to detail and be meticulous in all tasks.  Requirements You LOVE Robots!  You love to tinker and see how things work- you have a curious mind!   Strong Customer Service skills  Proactive and self-motivated with the ability to work independently and adapt to changing situations.  Familiarity with mechanical or electrical systems gained through work experience or educational background.  Software experience also a plus.  Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.  Excellent communication skills to effectively interact with customers and internal teams  Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.  Demonstrate soldering expertise when necessary, maintaining and repairing electronic components.  Exhibit a quick learning ability and an exceptional work ethic, adapting swiftly to evolving challenges.  Document all fixes to robots and maintain spare parts inventory  Ability to troubleshoot and work independently and as part of a team  Good driving record and reliable transportation to and from job locations  Must be able to work on your feet most of the day and lift at least 50 lbs.  Willingness to travel to client sites as needed (~10% travel)    Nice to have:  PLC programming/controls engineering and programming of automated systems  Linux skills  Prior experience with Warehouse Management System (WMS) software is a valuable asset.  Experience maintaining lithium batteries  Knowledge of basic networking  Familiarity with databases and proficiency in writing mySQL queries   Benefits We value our team members and offer meaningful benefits: Employer-subsidized medical, dental, and vision insurance plans to support your health and wellbeing Dedicated vacation and sick leave that allows you to recharge and take care of yourself when needed Invaluable hands-on experience with cutting-edge robotics technology that keeps your skills at the industry forefront A collaborative culture where innovation thrives and your work has a real impact The excitement of contributing to transformative technology in a fast-growing industry Prime Robotics is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level.  Prime Robotics participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. We unfortunately cannot offer visa sponsorship for this position. Location: Wellford, SC (On-site, local candidates only)  Shift: Day (M-F) Salary Range: $60,000-$75,000 Travel: Approximately 10%

About Us: At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world’s largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need. Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do. We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won’t just shape the future of healthcare—you’ll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we’re creating. If you are not prepared to fully commit to your role and contribute to the goal of creating the world’s largest and highest quality telemedicine company by working in-person four days a week, please refrain from applying. Join us and help redefine the future of healthcare. The Role: We are actively looking for a full-time Full Stack Developer. Please note that this is a full-time, in-person role based in New York, NY. If you are interested in remote or hybrid opportunities, this position may not be suitable for you. What You'll Do: Complete end-to-end UX and UI designs in collaboration with our Founder, who serves as the product lead. Work with engineering to implement designs; participate in QA to ensure that designs are working in staging and production. Brainstorm ads concepts and create them then get feedback on performance that empowers you to iterate and build even more effective ads. Design emails and help guide the company as we build our brand and visual guidelines. Collaborate with marketing on designs in Webflow and Unbounce for landing pages and website design. Requirements 1+ years of experience with product design; experience with graphic design and video production preferred. Strong work ethic and can do attitude. Expertise with Figma. Mix of creativity and ability to implement evaluating tradeoffs between quality and speed. Collaborative mindset. Self-motivation and a willingness to work with minor supervision. A desire to be part of a fast-paced startup with high growth potential. Benefits Time Off: Paid vacation and sick leave, increasing with tenure. Flexible time off handled case-by-case. Holidays: Paid for major US holidays. Equity & Reviews: Equity ownership with regular performance reviews that can impact salary and/or equity. Health: Medical coverage provided. Other benefits to be revisited with plan renewal.

About Us: At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world’s largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need. Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do. We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won’t just shape the future of healthcare—you’ll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we’re creating. If you are not prepared to fully commit to your role and contribute to the goal of creating the world’s largest and highest quality telemedicine company by working in-person four days a week, please refrain from applying. Join us and help redefine the future of healthcare. The Role: We are actively looking for a full-time Full Stack Developer. Please note that this is a full-time, in-person role based in New York, NY. If you are interested in remote or hybrid opportunities, this position may not be suitable for you. What You'll Do: You will start as a Full Stack Software Engineer for Zealthy, joining a team of 5 full-time engineers who are currently working at Zealthy and you will also collaborate closely with the Founder / CEO (who oversees product). You will move quickly to iterate on the existing, early product build to make sure the product is ready to scale to users to transform access to high-quality healthcare. You will work in person and participate in daily standup meetings, weekly sprint meetings(or a more fluid Kanban process), and hold yourself accountable to an aggressive product development roadmap. We are an early-stage startup and oftentimes that comes with wearing many hats, which means working across front-end and back-end as well as potentially participating in or leading system architecture or DevOps decision-making. As the organization scales, you will have the opportunity to scale into a leadership role if your performance is strong and you wish to become a leader. This will not need to be decided on Day 1, and will be an evolving conversation between you and the existing leader(s) on the team. Requirements 3+ year experience in an engineering position at early-stage high-growth startup. It is preferred that you have 1-5 years of experience. It is preferred that you graduated from a top 25 university OR graduated from college with a GPA above 3.7. Experienced in Typescript and able to accommodate a modern tech stack. Relentless resourcefulness and an ownership mindset. Comfortable in a fast-paced environment that requires adaptability. Always learning and curious; open to new ideas and experimentation. Strong work ethic and can do attitude. A desire to be part of a fast-paced startup. Benefits Time Off: Paid vacation and sick leave, increasing with tenure. Flexible time off handled case-by-case. Holidays: Paid for major US holidays. Equity & Reviews: Equity ownership with regular performance reviews that can impact salary and/or equity. Health: Medical coverage provided. Other benefits to be revisited with plan renewal.

About Us: At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world’s largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need. Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do. We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won’t just shape the future of healthcare—you’ll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we’re creating. If you are not prepared to fully commit to your role and contribute to the goal of creating the world’s largest and highest quality telemedicine company by working in-person four days a week, please refrain from applying. Join us and help redefine the future of healthcare. The Role: We are actively looking for a full-time Full Stack Developer. Please note that this is a full-time, in-person role based in New York, NY. If you are interested in remote or hybrid opportunities, this position may not be suitable for you. What You'll Do: You will start as a React Native Software Engineer for Zealthy, joining a team of 5 full-time engineers who are currently working at Zealthy and you will also collaborate closely with the Founder / CEO (who oversees product) and the Senior Medical Director who oversees clinical. You will move quickly to build our mobile app (iOS and Android) using our mobile-friendly web app and some design work as the basis for your build. You will work in person in our New York, NY office and participate in daily standup meetings, weekly sprint meetings(or a more fluid Kanban process), and hold yourself accountable to an aggressive product development roadmap. We are an early-stage startup and oftentimes that comes with wearing many hats, which means that you may build the initial version of the mobile app without significant support from other engineers. As the organization scales, you will have the opportunity to scale into a leadership role if your performance is strong and you wish to become a leader. This will not need to be decided on Day 1, and will be an evolving conversation between you and the existing leader(s) on the team. Requirements 1+ year experience in an engineering position at early-stage high-growth startup. It is preferred that you have 1-5 years of experience. Experienced in Typescript and able to accommodate a modern tech stack. Relentless resourcefulness and an ownership mindset. Comfortable in a fast-paced environment that requires adaptability. Always learning and curious; open to new ideas and experimentation. Strong work ethic and can do attitude. A desire to be part of a fast-paced startup. Benefits Time Off: Paid vacation and sick leave, increasing with tenure. Flexible time off handled case-by-case. Holidays: Paid for major US holidays. Equity & Reviews: Equity ownership with regular performance reviews that can impact salary and/or equity. Health: Medical coverage provided. Other benefits to be revisited with plan renewal.

About Starry:  Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity. Who we’re looking for: Starry is seeking an experienced Field Sales Supervisor to lead a team of Field Sales representatives in achieving customer acquisition and field activity execution goals. Your team is composed of full-time Sales employees whose primary objective is subscriber acquisition through field-based activity. The Field Sales Supervisor will be held accountable for overseeing market subscriber sales goals, supporting brand awareness, driving daily field sales activity, and improving the customer experience. You will build the team and processes that shape the field acquisition strategy within your local market. Our ideal candidate is experienced in working cross-functionally with other teams, training and coaching, thinking strategically and creatively, analyzing results and analytics, and maximizing the subscriber sales potential for your direct reports.  What you’ll be doing: Lead, mentor, and coach the local field sales team Work cross-functionally with sales/marketing/deployment teams to identify subscriber acquisition opportunities, shape field sales strategies and tactics, schedule and execute field activity, and help your team manage their lead pipeline Reinforce and drive compliance in Starry’s field sales programs and best practices  Work collaboratively with internal teams and external partners to achieve acquisition results Analyze and report on all field activity to assess effectiveness and implement best practices Travel daily throughout the market and be available to work some evenings and weekends as needed (Saturdays) Effectively communicate brand messaging and Starry Value Props to consumers, property managers, and stakeholders Perform door-to-door and event sales activity alongside field teams to deliver market subscriber targets daily Points for: Proven leadership and motivational skills Relevant Field Sales experience or a “hunter” mentality Expertise in a variety of sales concepts, practices, and procedures Excellent listening and writing skills Creative problem solving and willingness to pivot quickly  Strong organizational and reporting skills  Requirements: 5+ years of relevant industry experience in telecommunications 2+ years experience in Field Sales and/or Field Marketing with experience managing teams Proven track record of driving direct sales (e.g., door-to-door sales) Experience hiring, managing, and training both a full-time field sales team Salary range of $80,000 to $85,000 plus commission. Final salary will be based on a variety of factors, including experience, education, and training. We work hard, so we take care of each other and try to enjoy ourselves along the way.  All full time Starry employees receive:   Generous employer contribution for you and your dependents on low deductible health plan, dental plan, vision plan, AD&D, and life insurance and access to our 401(k) retirement plan 12 weeks of 100% paid parental leave for all new parents after six months of continuous employment   Happy Interneting! Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Umbra is an American space technology company delivering advanced systems, from sensors to spacecraft, that empower customers worldwide with unmatched access to critical information from space. Our mission is simple and ambitious: redefine space—for people, systems, and missions in every domain. Umbra’s ecosystem operates through three business units: Remote Sensing (the data), Space Systems (the components), and Mission Solutions (the platforms).Together, our teams develop capabilities that deliver persistent access, resilient performance, and mission-ready solutions, advancing U.S. space leadership while keeping the world safe and informed. About the Team Space Systems – The Components Space Systems is where Umbra turns hardware and software designs into on-orbit realities; developing, implementing and iterating mission-ready core technology, while simultaneously advancing the next generation of our own satellite constellation. Space Systems is vertically integrated across the satellite architecture, thus the team designs, builds, and tests an array of critical components and subsystems, including power systems, communications, control systems, deployment hardware, avionics, and payloads, as well as the flight software, firmware and digital design solutions to support the entire hardware stack. Our focus is on first principles engineering, and our mandate is simple: it has to work when it counts. Every bolt, board, and binary is proven on our own SAR constellation, ensuring flight-proven reliability where failure is not an option. If you want to work on cutting edge space technology while maintaining the highest standard for innovation and mission ready performance, you belong here at Umbra. About the Job We are looking for a Senior Spacecraft Systems Engineer who brings a wealth of experience in space systems. Umbra is vertically integrated, developing high performance systems for remote sensing and communication, as well as the avionics and structures to support the mission. This role is centered on technical excellence, offering both ownership and oversight across the product line. The ideal candidate will seamlessly integrate traditional spacecraft design principles with the agility of commercial methodologies to achieve groundbreaking capabilities and exceptional results. A strong focus on practical systems engineering processes, as opposed to purely theoretical ones, is crucial. Candidates should be ready to dive into technical specifics and adapt processes as required. Furthermore, the ability to mentor and support the growth of junior engineers is vital, as this role plays a significant part in their technical development. Collaborating with leadership throughout the Space Systems Business Group is also an essential aspect of this position. This position is based on-site in our Santa Barbara, CA office. Key Responsibilities Partner with software and hardware engineers to model and architect spacecraft, wireless, remote sensing systems that fill critical business gaps. Lead multidisciplinary design and analysis efforts to deliver new products that meet the performance and business needs, within the Scaled Agile Framework. Derive system and subsystem-level requirements and create effective test plans to verify final performance, including specifying commercial test equipment and designing special test tools. Develop and release high-quality, well-organized system requirements documents, subsystem specifications, verification plans, and other formal documentation. Support regulatory compliance for ground-based and on-orbit operations. Manage relationships with third-party customers and vendors, including government, commercial, and foreign entities as needed. Perform other duties as assigned. Requirements Required Qualifications Bachelor’s degree in a relevant engineering field. 5-8+ years of experience in aerospace engineering. Hands-on experience and solid understanding of LEO space systems, subsystems, and the associated space environment. Understanding of software/hardware integration and system architectures with a focus on hardware testing. Proven ability to apply engineering judgment for spacecraft analysis and decision-making. Demonstrated expertise in developing, documenting, and tracking space system requirements. Proficiency in Agile development practices. Effective at providing constructive feedback to junior engineers. Desired Qualifications Advanced degree in a relevant engineering field. 10-15+ years of experience in aerospace engineering, ideally in a test environment. 2+ years of experience in project management. Experience with the full product lifecycle and sales. Experience with high performance payloads and software defined wireless systems. Proficiency in model-based systems engineering (MBSE). Familiarity with Jama requirements management. Experience with and proficiency for fishbone analysis and resolving multi-disciplinary technical problems. Experience as a technical lead in systems engineering or within a multidisciplinary team. Benefits Flexible Time Off, Sick, Family & Medical Leave Medical, Dental, Vision, Life, LTD, STD (employer funded) Vol Life, Critical Illness, Accidental, Hospital Indemnity, Pet Insurance (employee funded) 401k with 3% non-elective company contribution Stock Options Free Parking Free lunch daily in office Umbra is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. Employment Eligibility Verification In compliance with federal laws, all hired persons will be required to verify their identity and eligibility to work in the United States by completing the required Employment Eligibility Verification Form (I-9 Form) upon hire. ITAR/EAR Requirements This position may include access to technology and/or data that is subject to U.S. export controls pursuant to ITAR and EAR. To comply with federal export controls, all persons hired must be a U.S. citizen, U.S. national, U.S. lawful permanent resident, refugee or asylee as defined by 8 U.S.C. § 1324b(a)(3), or must otherwise be eligible to obtain the required authorizations from the U.S. Department of State and/or U.S. Department of Commerce as applicable.  Pay Transparency This job posting may cover multiple career levels. To ensure greater transparency, we provide base salary ranges for all roles, regardless of location. Our standard pay ranges are based on the role’s function and level, benchmarked against similar growth-stage companies. Compensation may vary based on geographical location, as certain regions may have different cost-of-living factors. The final offer will also be influenced by the candidate's skills, responsibilities, and relevant experience. Compensation Range The Compensation Range for this role is $145,000 - $200,000 DOE.