Browse
···
Log in / Register
Negotiable Salary
Fetch Specialty & Emergency Veterinary Centers
Brandon, FL, USA
Favourites
ShareFetch Specialty & Emergency Veterinary Centers is on the lookout for a dedicated and compassionate individual to join our Guest Services Team as an Overnight Guest Services Representative. Join a team dedicated to delivering the highest level of veterinary care. At Fetch Specialty & Emergency Veterinary Centers in Brandon, Florida—just outside Tampa—our board-certified specialists and ER doctors work together in a state-of-the-art, 24/7 facility to provide comprehensive treatment options and compassionate support for pets and their families. If you have a passion for helping others and providing outstanding guest service, we’d love to meet you. Apply today and take the next step in your career with Fetch! Key Responsibilities: Greet guests and their pets with warmth and professionalism, ensuring a smooth check-in and check-out process. Answer incoming calls, respond to inquiries, and schedule appointments. Provide accurate and timely information about the hospital’s services and procedures. Maintain accurate client and patient records in our veterinary management software. Facilitate communication between the medical team and pet owners, ensuring they are kept informed of their pet’s care and treatment. Handle payments, invoices, and any necessary follow-up tasks related to billing and accounts. Assist with maintaining a clean and organized reception and waiting area. Ensure a compassionate and supportive experience for guests during their pet’s emergency or specialty care visit. Requirements Previous experience in guest services preferred. Excellent interpersonal and communication skills. Ability to multitask and work efficiently in a fast-paced environment. Strong attention to detail and organizational skills. Comfortable handling emotionally charged situations with empathy and professionalism. Proficient with computers and scheduling software (experience with ezyVet management software is a plus). A passion for animals and their well-being. Benefits Health Care Plan (Medical, Dental & Vision) Paid Family Leave (Maternity, Paternity) Safe Harbor 401K with Company Match Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Personal) Holiday Pay Short Term & Long Term Disability Employee Assistance Program (EAP) Team Member Pet Wellness Plan Team Member Pet Discount Continuing Education Uniform Allowance Tuition Reimbursement
Show map
El Monte, CA, USA