Browse
···
Log in / Register

IT Support Technician - L2

$65,000-75,000/year

LifeMD

Lancaster, PA, USA

Favourites
Share

Description

About us LifeMD is a leader in virtual primary care, headquartered in NYC, and we're redefining how healthcare meets technology. Our vertically integrated digital care platform powers telemedicine, laboratory services, and pharmacy solutions, serving over 200 conditions across all 50 states. At the heart of this transformation is our team of 50+ talented developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day. Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company—it’s a tech company revolutionizing healthcare. If you're passionate about building impactful technology, solving complex challenges, and seeing your code change lives, LifeMD is the place to grow, innovate, and make a difference. Join us and let's build the future of healthcare—together. 🚀 About the role LifeMD is seeking a skilled and motivated IT Support Technician - Level 2 to join our Technology department. In this critical role, you will serve as the primary escalation point for IT issues that L1 support cannot resolve, ensuring timely and effective resolutions. You will leverage your strong understanding of our systems and advanced diagnostic abilities to enhance user satisfaction and maintain smooth operations. This position involves a blend of problem-solving, system maintenance, configuration, documentation, and potentially training L1 staff. This role will work out of LifeMD’s Pharmacy location in Lancaster, PA, supporting IT Operations on-site, as well as for the entire organization. Core Responsibilities: Microsoft Windows and macOS Environments: Provide advanced troubleshooting and technical support for Windows desktop and server operating systems. Deploy, configure, and maintain Windows systems and peripherals. Manage user profiles, permissions, and network troubleshoot. Offer advanced troubleshooting and technical support for macOS desktop operating systems. Linux Environment: Provide advanced troubleshooting and support for Linux-based systems, including servers and developer workstations. Google Workspace: Offer end-user support and troubleshooting for Google Workspace applications. Assist with user account administration and best practices guidance. SaaS Applications: Provide end-user support and troubleshooting for various SaaS applications used by LifeMD. Manage user access and permissions, and escalate complex issues as needed. Requirements Basic Qualifications: 2+ years of IT support experience with a focus on complex issue resolution Proficiency in Windows (desktop and server), macOS, and Linux operating systems Strong understanding of networking concepts (TCP/IP, DNS, DHCP) Experience with troubleshooting tools and remote desktop support tools Basic understanding of security principles Preferred Qualifications: Experience in a multi-platform environment Background in supporting cloud infrastructure (AWS, Cisco Meraki) Familiarity with ITIL framework and incident management processes Relevant certifications (CompTIA A+, Network+, Security+, etc.) Excellent problem-solving and analytical skills Strong written and verbal communication Great customer service skills Ability to work independently, as well as part of a team Strong organizational and time management skills Attention to detail and accuracy Benefits Salary Range: $65,000-$75,000 Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Unlimited PTO Policy Paid Holidays Short Term & Long Term Disability Training & Development

Source:  workable View original post

Location
Lancaster, PA, USA
Show map

workable

You may also like

Workable
Crew Coordinator (HR Coordinator)
General Description: This position is primarily focused on completion of the hiring process, contracting, travel and logistics requirements for inbound crew members to O’Hara’s fleet of fishing vessels. These duties include, but are not limited to, coordinating, and implementing onboarding and crew rotation, completing required employment documentation and arranging travel and lodging. This position also maintains and provides onboarding metrics and data to vessel management. As a Crew Coordinator, there is constant interaction with all levels of corporate and vessel management. The ideal person for this job is passionate about O’Hara Corporation’s core values of Excellence, Integrity, Innovation and Passion. Essential Duties & Job Functions: Processes and onboards crew members for work onboard O’Hara’s catcher processor vessels. Track all vessel’s active crew list and rotation schedule. Provide weekly reports of upcoming rotations and inbound/outbound crew by trip. Track contract end dates, extensions, end of trip reports, and other key metrics. Provide weekly reports to vessel management. Work with third party vendors to arrange travel and lodging to accommodate crew movement. Work with individual crew members and purchasing department to set up gear orders made by the vessel. Work with management to continuously improve the hiring and onboarding process. Provide support and back-up to the O’Hara employment staff by assisting with customer service, completing paperwork, filing, data-entry, and coverage of phones, as needed. May interface with employee’s family members to answer questions or assist with communication. Able to strictly follow company policies and procedures. Excellent interpersonal skills. Able to interact and communicate positively and professionally in person, on the phone and in writing with individuals of all levels and diverse backgrounds. Able to maintain composure during busy times and challenging situations displaying a cheerful, can-do demeanor. Able to work independently to complete assigned tasks and to work well with other members to complete tasks assigned to the employment team. Able and willing to travel, work overtime and weekends as required. Travel may be required on an as needed basis. Use of a company issue cell phone and laptop after hours or while traveling is required. Other duties as assigned. Work Environment: This is a Seattle based position and is not eligible for remote work.  Interstate travel is required, as necessary. Flexibility regarding hours of work is required as needed to meet the demands of the job.  Night and weekend “on-call” rotations to respond to crew with travel issues and other urgent requests. Position may be exposed to inclement weather conditions at times while working outdoors.  The company provides appropriate PPE. While performing the duties of this job on the employee may be directly at the work site where the employee could be exposed to moving mechanical parts; high precarious places; fumes or airborne particles; outside weather conditions and risk of overhead hazards. The noise in these work environments is usually moderate to very loud. Professional training, supervisory and human relations seminars, and any other continuous education may be required following hire. Requirements Mandatory Qualifications: Bachelor’s degree in business, human resources, psychology, organizational development or similar. Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint) skills. Excellent written and verbal skills. 3+ years of experience in an office environment. Ability to collaborate effectively in a team setting. Ability to multi-task and operate in a dynamic environment. Ability to read, write, speak and understand English. Must have a current Driver’s License. Preferred Qualifications: Previous data entry experience. Intermediate MS Office (Word, Excel, Outlook, PowerPoint) skills. HRIS and or applicant tracking system experience preferred. Knowledge of applicable regulations regarding employment practices. PHR, SHRM-CP certification. Physical Requirements: Physical and technical requirements that meet the standards of O’Hara Corporation   Infrequent lifting up to 25lbs Occasional walking and standing for periods exceeding one hour Frequent keyboard use and sitting at a desk Frequent bending, twisting and reaching  Benefits Compensation & Benefits Hourly Non-Exempt $25-$35 per hour Free on-site parking. If elected, medical, vision, and dental insurance is offered to employees and qualified dependents. If selected, 401K employee contributions begin after 60 days with employer match after one year. Contingencies: Any offer of employment will be contingent upon: Satisfactory results of background, reference checks, and validation of a current driver’s license. O’Hara Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Seattle, WA, USA
$25-35/hour
Workable
Mobile Diesel Mechanic/Technician (1713)
Are you an experienced and self-motivated Mobile Diesel Mechanic/Technician looking to advance your career?   If so, Kooner Fleet Management Solutions wants you to join our growing team! We're looking for a talented Mobile Diesel Mechanic/Technician in the Minneapolis, MN area to join our fast-growing, diverse and dedicated team. The Mobile Diesel Mechanic/Technician will be responsible for performing onsite and roadside preventative maintenance and repairs to heavy duty trucks and trailers to help keep our customers’ fleets moving.  Why Kooner Fleet Management Solutions?  With over 8 years of experience in the industry, Kooner Fleet Management Solutions is recognized as one of the leading providers of fleet maintenance and emergency repair services in the United States. Our commitment to providing efficient and reliable fleet maintenance and repair services ensures that our clients' trucks and trailers remain in top condition, allowing them to operate safely and meet high standards. As a family-owned business, we take pride in our work, our partnerships, and our dedicated team members.  Schedule(s): Tuesday-Saturday, 12:00PM-12:00AM Competitive Weekly Pay: $33 - $38/hr Excellent Benefits: Company Truck Cell Phone Allowance Medical, Dental, Vision 401K Match Life Insurance Strong values: We are family owned, we value our employees and we have created a culture based on strong values. Grow your skills: We will set you up for success with great training as you come on board and on an ongoing basis. Accelerate your career: History shows that strong performers can move up to a Lead or Manager role or follow other paths within our company. The stability of an industry leader: Our passion for quality work and excellent customer service have helped us to become an industry leader. Our customers include some of the nation's largest fleet operators. What the Mobile Diesel Mechanic/Technician role looks like: Perform onsite scheduled preventative maintenance, DOT inspections and follow up repairs to Class 6-8 trucks in a mobile/field environment.  Perform Emergency Road Service Calls.  Respond to call center dispatched scheduled and unscheduled service and maintenance requests.  Diagnose and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.  Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.  Use basic hand tools, precision instruments, as well as power tools, welding equipment, and jacks.  Road test vehicles to diagnose malfunctions or to ensure that they are working properly.  Maintain a high level of productivity and be able to work within or close to most standard repair times.  Obtain parts from approved local and national vendors as necessary for the repairs to be performed.  Maintain company issued service truck, conduct safety checks and pre/post trip inspections.  Perform other duties as assigned. What our ideal candidate looks like: Minimum 3 years’ experience as a Diesel Technician on Class 6-8 trucks and trailers.  Proficiency in DOT inspections and air brake repairs.  Excellent verbal communication skills. Ability to effectively communicate with customers and their drivers.  Proficiency in the use of mobile devices, navigation of mobile applications and use of email to document repairs and communication.  Willingness to work varied schedules and work outdoors/in the elements at customer yards/locations.  Demonstrated ability to work independently, multi-task and apply initiative.  Positive attitude, safety conscious, and self-motivated.  In order to be covered on the company automotive insurance policy, all drivers must be 23 years of age or older with a valid driver's license and clean driving record within the last 3 years.  Must provide own hand tools that are adequate to perform job functions.    Kooner Fleet Management Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, free from discrimination and harassment. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to fostering a workplace where every team member can thrive.  Kooner Fleet Management Solutions participates in E-Verify for employment eligibility verification.  #KFMS2
Minneapolis, MN, USA
$33/hour
Workable
UI/UX Designer (Product Designer)
About Us: At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world’s largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need. Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do. We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won’t just shape the future of healthcare—you’ll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we’re creating. If you are not prepared to fully commit to your role and contribute to the goal of creating the world’s largest and highest quality telemedicine company by working in-person four days a week, please refrain from applying. Join us and help redefine the future of healthcare. The Role: We are actively looking for a full-time Full Stack Developer. Please note that this is a full-time, in-person role based in New York, NY. If you are interested in remote or hybrid opportunities, this position may not be suitable for you. What You'll Do: Complete end-to-end UX and UI designs in collaboration with our Founder, who serves as the product lead. Work with engineering to implement designs; participate in QA to ensure that designs are working in staging and production. Brainstorm ads concepts and create them then get feedback on performance that empowers you to iterate and build even more effective ads. Design emails and help guide the company as we build our brand and visual guidelines. Collaborate with marketing on designs in Webflow and Unbounce for landing pages and website design. Requirements 1+ years of experience with product design; experience with graphic design and video production preferred. Strong work ethic and can do attitude. Expertise with Figma. Mix of creativity and ability to implement evaluating tradeoffs between quality and speed. Collaborative mindset. Self-motivation and a willingness to work with minor supervision. A desire to be part of a fast-paced startup with high growth potential. Benefits Time Off: Paid vacation and sick leave, increasing with tenure. Flexible time off handled case-by-case. Holidays: Paid for major US holidays. Equity & Reviews: Equity ownership with regular performance reviews that can impact salary and/or equity. Health: Medical coverage provided. Other benefits to be revisited with plan renewal.
New York, NY, USA
Negotiable Salary
Workable
Robotics Technician
The Company Prime Robotics is a global provider of intelligent automation and autonomous mobile robots for the warehousing, distribution, e-commerce, and material handling industries. Founded in 2015 and based in Denver, Colorado, the company focuses on optimizing the fulfillment ecosystem through innovative robotic solutions. Their offerings include a suite of robotic hardware and software designed to enhance efficiency, scalability, and accuracy in various sectors, such as logistics and manufacturing. Prime Robotics aims to revolutionize warehouse operations by automating tasks like sorting, picking, packing, and shipping, thereby reducing labor costs and improving overall operational efficiency. You in The Role and on The Team In this role, you are a highly motivated Robotics Technician to join our team and contribute to the deployment, service, and monitoring for our robotic solutions. As a Robotics Technician, you will play a critical role in shaping the future of our warehouse automation solutions delivery to customers, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.     A Day in the Life at Prime Robotics  Monitor and observe the operation of customer robot fleets to ensure optimal performance  Be the point person to solve warehouse automation problems with the customers as they arise  Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer  Perform hardware troubleshooting, including electronics, motors, and cabling, ensuring optimal functionality of the robot fleet.  Work hands-on with electromechanical systems in a shop environment, contributing to the efficient operation of the robots.  Conduct robot inspections and perform preventative maintenance  Diagnose and troubleshoot software issues, ensuring the smooth functioning of the robotic systems.  Document operational data and generate reports to track performance  Document all fixes to robots and maintain spare parts inventory  Provide support to team members and customers during project deployment and post-sales phases  Assist sales teams in providing on-site demos to potential customers  Implement warehouse automation solutions on sight new customers and expansions with existing customers  Flexibility in work hours to collaborate with colleagues in other time zones  Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement  Familiarity with navigating Linux/Ubuntu systems is a plus  Demonstrate soldering expertise when necessary, maintaining and repairing electronic components.  Exhibit a quick learning ability and an exceptional work ethic, adapting swiftly to evolving challenges.  Must have first-rate attention to detail and be meticulous in all tasks.  Requirements You LOVE Robots!  You love to tinker and see how things work- you have a curious mind!   Strong Customer Service skills  Proactive and self-motivated with the ability to work independently and adapt to changing situations.  Familiarity with mechanical or electrical systems gained through work experience or educational background.  Software experience also a plus.  Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.  Excellent communication skills to effectively interact with customers and internal teams  Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.  Demonstrate soldering expertise when necessary, maintaining and repairing electronic components.  Exhibit a quick learning ability and an exceptional work ethic, adapting swiftly to evolving challenges.  Document all fixes to robots and maintain spare parts inventory  Ability to troubleshoot and work independently and as part of a team  Good driving record and reliable transportation to and from job locations  Must be able to work on your feet most of the day and lift at least 50 lbs.  Willingness to travel to client sites as needed (~10% travel)    Nice to have:  PLC programming/controls engineering and programming of automated systems  Linux skills  Prior experience with Warehouse Management System (WMS) software is a valuable asset.  Experience maintaining lithium batteries  Knowledge of basic networking  Familiarity with databases and proficiency in writing mySQL queries   Benefits We value our team members and offer meaningful benefits: Employer-subsidized medical, dental, and vision insurance plans to support your health and wellbeing Dedicated vacation and sick leave that allows you to recharge and take care of yourself when needed Invaluable hands-on experience with cutting-edge robotics technology that keeps your skills at the industry forefront A collaborative culture where innovation thrives and your work has a real impact The excitement of contributing to transformative technology in a fast-growing industry Prime Robotics is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level.  Prime Robotics participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. We unfortunately cannot offer visa sponsorship for this position. Location: Wellford, SC (On-site, local candidates only)  Shift: Day (M-F) Salary Range: $60,000-$75,000 Travel: Approximately 10%
Wellford, SC, USA
$60,000-75,000/year
Workable
Senior Full Stack Engineer
About Us: At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world’s largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need. Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do. We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won’t just shape the future of healthcare—you’ll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we’re creating. If you are not prepared to fully commit to your role and contribute to the goal of creating the world’s largest and highest quality telemedicine company by working in-person four days a week, please refrain from applying. Join us and help redefine the future of healthcare. The Role: We are actively looking for a full-time Full Stack Developer. Please note that this is a full-time, in-person role based in New York, NY. If you are interested in remote or hybrid opportunities, this position may not be suitable for you. What You'll Do: You will start as a Full Stack Software Engineer for Zealthy, joining a team of 5 full-time engineers who are currently working at Zealthy and you will also collaborate closely with the Founder / CEO (who oversees product). You will move quickly to iterate on the existing, early product build to make sure the product is ready to scale to users to transform access to high-quality healthcare. You will work in person and participate in daily standup meetings, weekly sprint meetings(or a more fluid Kanban process), and hold yourself accountable to an aggressive product development roadmap. We are an early-stage startup and oftentimes that comes with wearing many hats, which means working across front-end and back-end as well as potentially participating in or leading system architecture or DevOps decision-making. As the organization scales, you will have the opportunity to scale into a leadership role if your performance is strong and you wish to become a leader. This will not need to be decided on Day 1, and will be an evolving conversation between you and the existing leader(s) on the team. Requirements 3+ year experience in an engineering position at early-stage high-growth startup. It is preferred that you have 1-5 years of experience. It is preferred that you graduated from a top 25 university OR graduated from college with a GPA above 3.7. Experienced in Typescript and able to accommodate a modern tech stack. Relentless resourcefulness and an ownership mindset. Comfortable in a fast-paced environment that requires adaptability. Always learning and curious; open to new ideas and experimentation. Strong work ethic and can do attitude. A desire to be part of a fast-paced startup. Benefits Time Off: Paid vacation and sick leave, increasing with tenure. Flexible time off handled case-by-case. Holidays: Paid for major US holidays. Equity & Reviews: Equity ownership with regular performance reviews that can impact salary and/or equity. Health: Medical coverage provided. Other benefits to be revisited with plan renewal.
New York, NY, USA
Negotiable Salary
Workable
Mobile Engineer (React Native)
About Us: At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world’s largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need. Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do. We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won’t just shape the future of healthcare—you’ll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we’re creating. If you are not prepared to fully commit to your role and contribute to the goal of creating the world’s largest and highest quality telemedicine company by working in-person four days a week, please refrain from applying. Join us and help redefine the future of healthcare. The Role: We are actively looking for a full-time Full Stack Developer. Please note that this is a full-time, in-person role based in New York, NY. If you are interested in remote or hybrid opportunities, this position may not be suitable for you. What You'll Do: You will start as a React Native Software Engineer for Zealthy, joining a team of 5 full-time engineers who are currently working at Zealthy and you will also collaborate closely with the Founder / CEO (who oversees product) and the Senior Medical Director who oversees clinical. You will move quickly to build our mobile app (iOS and Android) using our mobile-friendly web app and some design work as the basis for your build. You will work in person in our New York, NY office and participate in daily standup meetings, weekly sprint meetings(or a more fluid Kanban process), and hold yourself accountable to an aggressive product development roadmap. We are an early-stage startup and oftentimes that comes with wearing many hats, which means that you may build the initial version of the mobile app without significant support from other engineers. As the organization scales, you will have the opportunity to scale into a leadership role if your performance is strong and you wish to become a leader. This will not need to be decided on Day 1, and will be an evolving conversation between you and the existing leader(s) on the team. Requirements 1+ year experience in an engineering position at early-stage high-growth startup. It is preferred that you have 1-5 years of experience. Experienced in Typescript and able to accommodate a modern tech stack. Relentless resourcefulness and an ownership mindset. Comfortable in a fast-paced environment that requires adaptability. Always learning and curious; open to new ideas and experimentation. Strong work ethic and can do attitude. A desire to be part of a fast-paced startup. Benefits Time Off: Paid vacation and sick leave, increasing with tenure. Flexible time off handled case-by-case. Holidays: Paid for major US holidays. Equity & Reviews: Equity ownership with regular performance reviews that can impact salary and/or equity. Health: Medical coverage provided. Other benefits to be revisited with plan renewal.
New York, NY, USA
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.