Backend Systems Integration Engineer (OMS / ERP / Shopify)

Backend Systems Integration Engineer (OMS / ERP / Shopify) tarte cosmetics is seeking an experienced Backend Systems Integration Engineer to join our Order Management Systems (OMS) team. This full-time role is responsible for ensuring the seamless flow of data between our Shopify Direct-to-Consumer (D2C) storefront and backend systems including ERP, Vertex (tax), and ESW (international logistics). The ideal candidate is a systems-minded troubleshooter with strong technical fluency across APIs, cloud tools, and databases. This role is highly cross-functional, partnering with Planning, Customer Experience, QA, and Engineering teams to support clean, timely, and reliable order processing. This is a hybrid position based in New York City and requires working in our office at least 3 days per week. Key Responsibilities Monitor and troubleshoot order and data flows between eCommerce front-end, ERP, tax, and fulfillment systems Investigate and resolve sync failures, webhook issues, and data mismatches using Postman, SQL, and system logs Reprocess or replay failed API calls and validate successful resolution Escalate, track, and document issues via Jira with clear root cause analysis Partner with internal teams and external vendors (e.g., Shopify, Vertex, ESW) to identify and resolve integration issues Support UAT/staging testing and monitor CI/CD pipelines during release cycles Maintain SOPs, system documentation, and integration flow diagrams Ensure smooth operation of critical data workflows in a fast-paced production environment Qualifications 3–8 years of experience in technical operations, eCommerce systems support, or integration-heavy environments (e.g., WMS, OMS, ERP) Strong proficiency in REST/GraphQL APIs (e.g., Shopify, Salesforce Commerce, Magento, BigCommerce) Experience using AWS tools such as EC2, S3, CloudWatch, IAM, SNS, and Route 53 Proficient in SQL for querying large datasets, optimizing schema design, and tuning performance Comfortable navigating Linux/Unix systems, retrieving logs, and using shell/SSH Familiar with Git-based version control and collaborative development workflows Able to read and debug scripts in JavaScript, Node.js, Python, or PHP (for troubleshooting purposes) Experience with Jira or similar tools for issue tracking and documentation Detail-oriented, well-organized, and thrives in cross-functional technical environments Preferred Skills Experience with ERP platforms like NetSuite or SAP Familiarity with CI/CD pipelines such as GitHub Actions, Jenkins, or CircleCI Exposure to web server troubleshooting and configuration (Apache, NGINX) Experience working with external platforms/vendors (3PLs, tax engines, SaaS APIs) What Sets You Up for Success You love diving into system-level issues and tracing order data across APIs, logs, and databases You think critically and solve problems by identifying root causes, not just symptoms You communicate clearly with both technical and non-technical stakeholders You stay calm under pressure and maintain precision in production environments Our Perks Salary range: $110,000–$125,000 (final compensation depends on experience and technical depth) Medical, dental, vision, 401k plan & access to health and wellness programs Paid vacation, holidays, summer Fridays, birthdays off, volunteer time & more! Gratis, employee discount on tarte.com, team give-back initiatives Friendly, fun, creative & collaborative work environment Tarte is an equal opportunity employer.