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This is a position within Keller Executive Search and not with one of its clients. As the Customer Service Manager in Fresno, CA, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities: Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Elevate CSAT/NPS through service design, QA, and knowledge management. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. To learn more about Keller, please see: https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-fresno/ Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor’s degree required; advanced degree or certifications are advantageous Benefits Competitive compensation: $ 125,000–152,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location. 

Position: BCBA (AZ LBA) – Full-Time, In-Person (Mesa Clinic, AZ) Branch Out and Grow with Treetop ABA – Mesa Clinic, AZ! We’re offering a generous sign-on bonus and performance-based monthly incentives. Don’t miss your chance to plant your roots and grow your career with us at Treetop ABA! Make a Real Impact At Treetop ABA, we provide personalized, evidence-based ABA therapy that makes a lasting difference in the lives of children and families. You’ll partner with families to deliver meaningful, individualized treatment in a clinic setting. We’re looking for a passionate, dedicated BCBA with an AZ LBA to join our dynamic Mesa team in a fully in-person role, Monday–Friday. What You'll Do: Develop and oversee individualized ABA treatment plans Conduct assessments and track client progress Supervise and mentor Behavior Technicians Collaborate closely with families for consistent, effective care Maintain thorough documentation of client progress Stay current with ABA research and best practices Requirements What You'll Bring: Active BCBA and Arizona LBA certification (required) Experience in developing and implementing ABA programs Strong problem-solving, analytical, and communication skills Passion for working with children and making a difference Ability to collaborate with families in a clinic-based, in-person setting Benefits Why You'll Love Working with Us: Industry-leading Base Salary: $95K–$110K Generous Sign-On Bonus: Paid in full over your first 6 months Performance-Based Monthly Bonuses: Potentially adding $50K annually on top of your salary Paid Time Off (PTO): Including vacation and holidays—because you deserve to recharge Fully In-Person Role: Monday–Friday at our Mesa Clinic, AZ Annual CEU Stipend: $1,000 to support your professional growth 401(k) with Company Match: Helping you build your financial future Employee Referral Bonuses: Rewarded for helping us grow our amazing team Growth & Leadership Opportunities: Clear pathways to leadership roles Manageable Caseloads: Focus on high-quality care without burnout Ready to Bloom in Your Career? Applying is quick and easy—it takes just three minutes! Treetop ABA is an Equal Opportunity Employer and encourages applicants from all backgrounds to apply and help us foster a diverse, inclusive workplace.

Center Director – Arizona Clinic Lead, Inspire, and Grow with Treetop ABA! Are you ready to make an impact and lead a team that’s changing lives? Treetop ABA is opening a new clinic in Arizona and we’re looking for a Center Director to take the reins and help build something amazing! This is your chance to shape a clinic from the ground up, guide a passionate team, and make a difference every single day. Position Overview: Center Director As Center Director, you’ll oversee daily operations, lead a high-performing team, and ensure top-notch clinical care. This is a fully in-person role, Monday through Friday, based on-site at our Arizona clinic. What You’ll Do Provide strong leadership and day-to-day management of clinic staff Partner with clinical leadership to uphold quality ABA services Drive growth through community engagement and team development Ensure compliance with all operational, clinical, and ethical standards Foster a positive, supportive, and mission-driven clinic culture Who We Are At Treetop ABA, we provide individualized, evidence-based ABA therapy that truly makes a difference. Our leaders empower teams, celebrate successes, and create thriving clinic communities. Requirements What You’ll Bring Active BCBA certification and Arizona LBA (required) 2–5 years of leadership or BCBA Experience Strong organizational, communication, and people-management skills Ability to balance operational goals with client-centered care Passion for leading teams and making a lasting impact Benefits Why You’ll Love Working with Us Base Salary: $100K–$115K Sign-On Bonus & Performance-Based Bonuses Generous Paid Time Off – including vacation and holidays 401(k) with Company Match – plan for your future Annual CEU Stipend – invest in your professional growth Employee Referral Bonuses – help us grow and be rewarded Relocation Assistance Available Leadership Opportunities – climb your career ladder Supportive Work Culture – we value collaboration, creativity, and fun! Apply Today Be part of something new and exciting. Apply today and grow with us as we bring Treetop ABA’s mission to Arizona. Treetop ABA is an Equal Opportunity Employer. We encourage applicants from all backgrounds to apply and help us foster a diverse, inclusive workplace.

Remote Mental Health Therapist | LMFT, LMHC, LCSW Job Summary We are seeking licensed therapists in Indiana to provide high-quality care through telehealth. This full-time position gives you the chance to work from home while supporting individuals and families as they navigate stress, anxiety, and life transitions. You’ll enjoy the consistency of a Monday–Friday schedule alongside the flexibility of a remote role. Schedule & Compensation Full-Time | Monday–Friday, 9 AM – 5 PM $100,000 – $110,000 annually Comprehensive benefits package Responsibilities Conduct virtual therapy sessions with individuals, couples, and families Develop treatment strategies tailored to client goals Document services promptly and accurately Collaborate with peers to improve client outcomes Stay current on evolving practices in mental health Requirements Master’s degree in Counseling, Psychology, Social Work, or Marriage & Family Therapy Active Indiana license (LMFT, LCSW, LPC) At least 2 years of clinical experience Strong communication skills in a telehealth environment Benefits Health, dental, and vision insurance Employer-contributed 401(k) Paid holidays and vacation leave Life insurance Bring your skills into a flexible role with purpose—apply today and start supporting clients across Indiana.

Remote Mental Health Therapist | LMFT, LMHC, LCSW Job Summary We are seeking licensed therapists in Indiana to provide high-quality care through telehealth. This full-time position gives you the chance to work from home while supporting individuals and families as they navigate stress, anxiety, and life transitions. You’ll enjoy the consistency of a Monday–Friday schedule alongside the flexibility of a remote role. Schedule & Compensation Full-Time | Monday–Friday, 9 AM – 5 PM $100,000 – $110,000 annually Comprehensive benefits package Responsibilities Conduct virtual therapy sessions with individuals, couples, and families Develop treatment strategies tailored to client goals Document services promptly and accurately Collaborate with peers to improve client outcomes Stay current on evolving practices in mental health Requirements Master’s degree in Counseling, Psychology, Social Work, or Marriage & Family Therapy Active Indiana license (LMFT, LCSW, LPC) At least 2 years of clinical experience Strong communication skills in a telehealth environment Benefits Health, dental, and vision insurance Employer-contributed 401(k) Paid holidays and vacation leave Life insurance Bring your skills into a flexible role with purpose—apply today and start supporting clients across Indiana.

Remote Mental Health Therapist | LMFT, LMHC, LCSW Job Summary We are seeking licensed therapists in Indiana to provide high-quality care through telehealth. This full-time position gives you the chance to work from home while supporting individuals and families as they navigate stress, anxiety, and life transitions. You’ll enjoy the consistency of a Monday–Friday schedule alongside the flexibility of a remote role. Schedule & Compensation Full-Time | Monday–Friday, 9 AM – 5 PM $100,000 – $110,000 annually Comprehensive benefits package Responsibilities Conduct virtual therapy sessions with individuals, couples, and families Develop treatment strategies tailored to client goals Document services promptly and accurately Collaborate with peers to improve client outcomes Stay current on evolving practices in mental health Requirements Master’s degree in Counseling, Psychology, Social Work, or Marriage & Family Therapy Active Indiana license (LMFT, LCSW, LPC) At least 2 years of clinical experience Strong communication skills in a telehealth environment Benefits Health, dental, and vision insurance Employer-contributed 401(k) Paid holidays and vacation leave Life insurance Bring your skills into a flexible role with purpose—apply today and start supporting clients across Indiana.