Bilingual Patient Access Specialist (English/Spanish)

LOCATION: Downtown San Antonio (Near San Antonio River Walk) SCHEDULE: Part-Time | Morning shift: Saturday and Sundays 8:00 am - 4:00 pm Pay rate: $17 - $17.50   ABOUT US Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy.  ABOUT THE ROLE  Requires a self-motivated, outgoing, detail-oriented, customer service and customer-focused individual. Welcomes all residents, guests, and vendors professionally and warmly. Controls access to the building through engaging with all persons entering the building, and checking-in those guests and vendors who need to. Has excellent interpersonal, communication, and organizational skills that allow them to work independently, and without direct supervision. These include multi-tasking, e-mailing, telephone etiquette, taking and communicating important messages, learning, and using resident, guest and vendor names and using them consistently. Identifying and organizing resources to provide a high level of personal service that is expected by our residents, their families, and other guests.   WHAT YOU'LL DO  •    Communicates effectively and demonstrates good customer service skills to residents, guests, vendors and other staff members. •    Identifies and clarifies the residents’ needs and desires.  Answers questions and provides solutions. •    Seeks the way to improve the services that we already provide, or possibly add additional services, by listening to resident comments, observing their usage, and making recommendations to management. •    Assists residents in scheduling access for authorized vendors to provide services within units. •    Maintains resident and guest privacy, and the organization's reputation, by always keeping information confidential. •    Able to understand and react quickly and effectively to any emergency. •    Responsible for maintaining a safe and secure work environment for all residents, guests and staff. Follows established safety guidelines and immediately reports all hazardous conditions or equipment safety issues to General Manager. •    Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. •    Accurately maintains daily shift notes into Building Link system. •    Receives packages & deliveries and logs in Building Link system, organizes packages for delivery and delivers to residents as schedule permits. •    Responds to resident concerns and complaints in a professional and caring manner. Follows up and tries to resolve all such concerns and complaints. Elevates issues to Lead Concierge or AGM if necessary/appropriate. •    Manages resident relations to ensure a consistently high level of service, including timely and complete resolution of resident concerns and issues, and coordinating special services and requests. •    Performs other duties and responsibilities consistent with the position as assigned by the AGM or Lead Concierge. Requirements   EDUCATION/EXPERIENCE  High school diploma or equivalent    WHAT YOU NEED TO SUCCEED  Physical demands include the ability to lift 30-50lbs. Standing, sitting, and walking. Ability to work at a personal computer, as well as talking on the phone, for extended periods of time. Ability to quickly and easily navigate the building as required to meet job functions. Ability to detect auditory and/or visual emergency alarms and respond quickly and appropriately. Ability to work extended/flexible hours, weekends, and holidays if required by coverage necessary for the building, Ability to respond to emergencies promptly. Communicate, receive and exchange ideas and information using both spoken and written word. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why USA Clinics Group? Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home. We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you! Why You'll Love Working with us: 🚀 Rapid career advancement           💼 Competitive compensation package 🤝 Positive, team-oriented environment  🏥 Work with cutting-ed technology 🌟 Make a real impact on patients’ lives  📈 Join a fast-growing, mission-driven company Position Summary: Are you a persuasive and results-driven call center professional? As a Bilingual Patient Scheduling Coordinator – Patient Engagement & Retention, you will play a vital role in connecting patients with essential medical care. In this fast-paced, target-driven environment, you will engage with potential and existing patients, overcome objections, and confidently schedule appointments.  If you thrive in a dynamic setting, enjoy interacting with people, and want to be part of a growing, stable organization—apply online today!  No medical experience? No problem! We provide comprehensive training to ensure you feel confident in assisting patients effectively.  Position Details: Location: Northbrook, IL Schedule: Full-time, Monday through Friday, eight-hour shifts from 6:30 AM – 7:00 PM (flexibility required)  Bilingual Required: (English & Spanish)  Compensation: $19-$22hr based on experience and qualifications. Key Responsibilities:    Handle inbound and outbound calls in a high-volume  Use persuasive communication techniques to overcome objections and secure patient appointments.  Present a positive, professional, and energetic approach to patients.  Meet and exceed key performance metrics (KPIs) related to scheduling and retention.  Educate patients on services, benefits, and appointment details.  Proactively follow up with patients to ensure continued care and appointment attendance.  Resolve patient concerns efficiently while maintaining a high level of customer service.  Accurately enter patient information and schedule appointments in the system.  Work collaboratively with the team to drive patient engagement and retention.  Adhere to scripts, decision trees, and compliance protocols.  Additional duties as required.  Requirements Handle inbound and outbound calls in a high-volume  Use persuasive communication techniques to overcome objections and secure patient appointments.  Present a positive, professional, and energetic approach to patients.  Meet and exceed key performance metrics (KPIs) related to scheduling and retention.  Educate patients on services, benefits, and appointment details.  Proactively follow up with patients to ensure continued care and appointment attendance.  Resolve patient concerns efficiently while maintaining a high level of customer service.  Accurately enter patient information and schedule appointments in the system.  Work collaboratively with the team to drive patient engagement and retention.  Adhere to scripts, decision trees, and compliance protocols.  Additional duties as required.  Benefits Medical Dental Vision PTO 401k

The Maryland Rural Development Corporation (MRDC) is a private non-profit organization that provides services in response to the needs of rural, low-income households and communities. MRDC serves as Caroline, Cecil, Harford and Kent Counties’ official Community Action Agency. The Bus Monitor’s primary responsibility is ensures the safe and orderly transportation of children enrolled in the Head Start program. They assist the bus driver in maintaining a secure and nurturing environment for young children while traveling to and from school and program-related activities. The Bus Monitor supports children in boarding and exiting the bus, manages behavior, and ensures compliance with all safety regulations. Job Responsibilities: ·       Assist children in safely boarding and exiting the bus, including those with special needs. ·       Ensure children are properly secured in seat belts, child restraints, or safety harnesses as required. ·       Monitor children’s behavior during transit, promoting a positive and safe environment. ·       Communicate and enforce bus rules to maintain order and safety. ·       Escort children to and from their designated drop-off locations, ensuring they are safely received by authorized guardians. ·       Know and follow all emergency procedures in case of accidents, medical issues, or bus breakdowns. ·       Assist in emergency drills and evacuation procedures. ·       Report any incidents, injuries, or safety concerns to the driver and program supervisor immediately. ·       Work closely with the bus driver to coordinate safe and efficient transportation. ·       Assist in keeping accurate attendance logs and transportation reports. ·       Report any concerns regarding child welfare, attendance, or behavioral issues to the appropriate staff. ·       Assist in keeping the bus clean and free of hazards. ·       Ensure that all safety equipment (seat belts, harnesses, fire extinguisher, first aid kit) is in proper working order. ·       Help children keep their belongings organized while on the bus. ·       Thinks, concentrates, and positively interacts with others ·       Comes to work promptly every day ·       Works under stress and meets all deadlines ·       OTHER DUTIES: (Duties listed are not intended to be all inclusive nor limit duties that might reasonably be assigned.) Performs related work as required or assigned. Requirements Experience: ·       High school diploma or equivalent required. ·       Experience working with young children preferred (childcare, education, or transportation assistance). ·       CPR and First Aid certification (or willingness to obtain) Required Skills/Qualifications ·       Patience, attentiveness, and a caring attitude toward young children. ·       Ability to follow safety procedures and respond calmly in emergencies. ·       Physical ability to assist children in and out of the bus as needed. ·       Demonstrated success in accomplishing tasks as outlined above ·       Must pass criminal background check and fingerprinting ·       Must pass all Maryland licensing requirements to include medical evaluation and tuberculosis screening Physical Demands: ·       Work is primarily conducted on a school bus, with exposure to various weather conditions. ·       Requires sitting, standing, bending, and lifting up to 50 lbs. Compensation: $19.15 per hours. 11-month full-time position. Benefits Health Care Plan (Medical, Dental & Vision) Health Saving Account Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Maryland Rural Development Corporation is an Equal Opportunity Employer If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at hrdept@mrdc.net

Pay range: **$20.00 + DOE** We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability. Responsibilities Go the extra mile to engage customers Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with your team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Deliver a wide variety of items to different addresses and through different routes Follow routes and time schedule Load, unload, prepare, inspect and operate a delivery vehicle Ask for feedback on provided services and resolve clients’ complaints Inform customers about new products and services Follow DOT regulations and safety standards Requirements Prior Outdoor Supply Industry Experience Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head. Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle. Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Basic math skills Be able to lift 50-70 pounds Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Valid driver’s license Excellent organizational and time management skills Good driving record with no traffic violations Bonus Points for the Following* Bilingual (Spanish & English) Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate) Proven work experience as a Customer Service Associate, Sales Associate, or similar role. Knowledge of inventory stocking procedures Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Profit Sharing We have the 4 C’s that make your job a career! Career Development- To invest in your personal and professional growth, we offer a variety of training resources. Compensation- We offer competitive market wages, great benefits, PTO & bonus potential! Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!

This role works directly with healthcare providers & insurance plans/payers to gather information about a patient’s insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Act as a liaison for field representatives, health care providers and patients Job Details Snapshot: Compensation: $19-22/hr Start Date: November 3rd Schedule: 10:30-7pm CST Monday - Friday Evening Shift Differential: Any time worked after 6pm EST includes an additional $2/hr on top of base pay Location(s): 4500 W 107th Street, Overland Park, KS 66207 Hybrid Opportunity: This role transitions to a hybrid opportunity after the 120 day onsite requirement, depending on attendance, performance, etc. Requirements In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage 2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage 2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Salesforce system experience preferred Competencies Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Benefits Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Paid Time off & Holidays: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, *prorated based on start date, increasing to 140 hours (17.5 days) upon anniversary. Plus 9 paid holidays annually. Work Hard, Play Hard: Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Full Benefits: Medical, dental, vision, life, & short-term disability insurance, Matching 401(k) with immediate vesting Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

💖 Be the Reason Someone Smiles Today! 💖 Home Health & Personal Care Aides – Work Anywhere, But the BEST Work With Us! 📍 Staten Island, NY 💰 Pay Rates You’ll Love HHA/PCA: $20.00/hr Veteran Affairs / Private Pay Cases: $22.00/hr Live-In: $260.00/shift 💪 What You’ll Do (and why you’ll love it!) Be a daily hero – helping clients with bathing, dressing, grooming & more Keep an eye on health – monitoring and reporting vital signs to our supervising nurse Brighten someone’s day – offering emotional support and companionship Keep homes happy – light housekeeping tasks to make life easier Be the trusted guide – escorting clients to medical appointments Stay sharp – documenting daily activities and observations 🌟 Who You Are Certified Home Health Aide (HHA) or Personal Care Aide (PCA) through a NYS-recognized program Graduate of a formal training program A natural people-person with strong interpersonal skills & attention to detail Compassionate, trustworthy, and able to work independently while respecting client confidentiality ✨ Why Join Us? Because here, you’re not just another aide—you’re family. We believe in recognizing your hard work, paying competitively, and supporting you every step of the way. 👉 Ready to make a difference AND love where you work? Apply today! Requirements Job Type: Full-Time License/Certification (Required): Valid New York State PCA or HHA Certification