Customer Care Specialist

Job Title: In-Person K-12 Tutor Company: Teachers On Demand, INC. Location: Virginia Beach, VA Position Type: Part-Time/W2 Employee **Talent-Pool** WHO ARE WE: Teachers On Demand, INC. is an educational staffing and recruiting firm that partners with schools, districts, and educational organizations nationwide to identify and hire exceptional teachers, instructors, paraprofessionals, administrators, and others who share our vision of creating a brighter future for students. We are proud to serve a growing number of communities, including Virginia Beach, where we support local schools by connecting them with dedicated and qualified educators. As our partners’ primary staffing provider, we seek reliable and accountable professionals to join our team and make a meaningful impact in classrooms every day. Position Overview: Teachers On Demand, Inc. is seeking compassionate and dedicated Math and ELA/Reading Tutors to support students and educators in schools throughout Virginia Beach, Virginia. These positions involve serving as the lead teacher in the classroom—delivering instruction, managing the learning environment, and meeting the academic, social, and emotional needs of students. Tutoring opportunities are available for mathematics and ELA/reading at all grade levels. This role is ideal for individuals with a passion for helping students succeed and making a meaningful difference in their educational experience. Requirements Job Qualifications: Education: Bachelor's of Arts or Science degree in Education or a related field. Essential Duties: Collaborate with classroom teachers and staff to plan and deliver targeted instructional support that meets the individual needs, interests, and abilities of assigned students. Provide in-person tutoring sessions consistently and reliably at the designated times and locations. Help create a positive and supportive learning environment that fosters student engagement and supports the achievement of academic goals. Assist in delivering instructional content and strategies aligned with the classroom curriculum to help students meet established learning objectives. Prepare for tutoring sessions with appropriate materials and resources, and provide written or verbal updates on planning and progress when requested. Support the learning process by reinforcing classroom instruction, helping students understand assignments, and clarifying lesson objectives. Adjust instruction based on student academic needs, developmental levels, and feedback from instructional staff. Use engaging methods, tools, and resources to motivate students and support their progress. Ensure a safe and respectful tutoring environment, following all school safety protocols and expectations. Maintain accurate records of student attendance, progress, and communication as directed. Support the enforcement of classroom rules and school policies by reinforcing appropriate behavior and expectations during tutoring sessions. Be available to communicate with students, teachers, and families regarding academic progress or concerns, as needed and appropriate. Build positive, respectful relationships with students, staff, and families to support learning and collaboration. Follow teacher and administrative guidance and assist with additional instructional or supervision duties as requested. Reflect on tutoring practices and apply feedback to improve effectiveness and student outcomes. Participate in school activities, staff meetings, or committees as requested. Perform other duties as assigned to support student learning and school operations. Benefits Compensation: $22.00 per hour Take the next step in transforming education! Apply today! Teachers On Demand, INC. – Bridging exceptional educators with opportunities to make a difference. Because of the number of applicants, please refrain from phone calls and emails to Teachers On Demand, INC. Only those who apply will be contacted.

Job Title: Certified K-12 Teacher Company: Teachers On Demand, INC. Location: Virginia Beach, VA Position Type: Full-Time/W2 Employee **Talent-Pool** WHO ARE WE: Teachers On Demand, INC. is an educational staffing and recruiting firm that partners with schools, districts, and educational organizations nationwide to identify and hire exceptional teachers, instructors, paraprofessionals, administrators, and others who share our vision of creating a brighter future for students. We are proud to serve a growing number of communities, including Virginia Beach, where we support local schools by connecting them with dedicated and qualified educators. As our partners’ primary staffing provider, we seek reliable and accountable professionals to join our team and make a meaningful impact in classrooms every day. Position Overview: Teachers On Demand, Inc. is seeking compassionate and dedicated Certified K–12 Educators to support students and educators in schools throughout Virginia Beach, Virginia. These positions involve serving as the lead teacher in the classroom—delivering instruction, managing the learning environment, and meeting the academic, social, and emotional needs of students. Opportunities are available at all grade levels and in all subject areas, including General Education, Special Education (SPED), and Bilingual programs such as ESOL, ELL, and Language Immersion. This role is ideal for individuals with a passion for helping students succeed and making a meaningful difference in their educational experience. Requirements Job Qualifications: Education: Bachelor's degree in Education or a related field. A master's degree is preferred. Teaching Certification: Valid teaching certification/license in the relevant subject area and grade level. Experience: Minimum of 2 years of teaching experience in a classroom setting, preferably in the same subject area and grade level. Flexibility: Ability to adapt to different teaching environments and student populations. Communication Skills: Excellent verbal and written communication skills to effectively interact with students, parents, and other staff members. Subject Knowledge: Thorough understanding and expertise in the subject area being taught. Classroom Management: Strong classroom management skills to create a positive learning environment and maintain discipline. Technology Skills: Proficiency in using educational technology tools, such as interactive whiteboards, learning management systems, and educational software. Organization Skills: Strong organizational skills to plan lessons, prepare teaching materials, and assess student progress effectively. Problem-Solving Skills: Strong problem-solving and critical-thinking abilities to address challenges that may arise in the classroom effectively. Adaptability: Ability to adjust teaching methods and strategies to meet the diverse needs and learning styles of students. Collaboration: Willingness to collaborate with other teachers and staff members to enhance the overall educational experience. Professionalism: Professional demeanor, integrity, and ethical conduct in all interactions with students, parents, colleagues, and administrators. Essential Duties: Plan a program of study that, as much as possible, meets the needs, interests, and abilities of students. On a regular and consistent basis, meets and instructs assigned classes in the locations and at the times designated. Create a classroom environment that provides for student involvement in the learning process and enables each student to achieve learning objectives. Provide an instructional program to meet the needs of all students. Prepare for classes assigned and show written evidence of preparation upon request of the immediate superior. Guide the learning process toward the achievement of curriculum goals and, in harmony with the goals, establish clear objectives for all lessons, units, projects, and the like to communicate these objectives to students. Establish learning objectives consistent with appraisal of student needs, requirements of the school's curriculum framework, and knowledge of human growth and development. Plan for and utilize instructional methods, resources, and evaluation techniques that motivate and enable each student to achieve learning objectives. Take all necessary and safety precautions to protect students, equipment, materials, and facilities. Maintain accurate and complete records as required by law, VA Beach policy, and administrative regulation. Assist the administration in implementing all policies and rules governing student life and conduct, and, for the classroom, develop reasonable rules of classroom behavior and procedure, and maintain order in the classroom in a fair and just manner. Make provision for being available to students and parents for education-related purposes outside the instructional day when required or requested to do so under reasonable terms. Establish relationships with colleagues, students, parents, and the community that reflect recognition of and respect for every individual. Plan and supervise purposeful assignments for teacher assistants and volunteers. Appraise his/her own effectiveness and demonstrate successful application of skills and information acquired to increase effectiveness. Strive to maintain and improve professional competence. Participate in school management and share responsibility for the total school program. Attend staff meetings and serve on staff committees as required. Perform other duties as required. Benefits Compensation: $32.00 per hour Take the next step in transforming education! Apply today! Teachers On Demand, INC. – Bridging exceptional educators with opportunities to make a difference. Because of the number of applicants, please refrain from phone calls and emails to Teachers On Demand, INC. Only those who apply will be contacted.

We are looking for a GenAI Engineer to join a team focused on building AI-driven platforms and systems integrations. The ideal candidate is excited about contributing to high-impact products that leverage LLMs and modern software engineering practices. This is an opportunity to work with a Fortune 50 enterprise that is investing in AI innovation. This is a W2 contract, fully remote role. There is potential for long-term growth and additional opportunities, based on performance and business needs. The hourly compensation for this role is $60-$65/hr. Requirements Degree in Computer Science, Data Science, Engineering, Machine Learning, or a related field 5+ years of software engineering experience, including hands-on work in Data Engineering, Machine Learning, and Generative AI, preferably in a large enterprise environment Advanced proficiency in Python and SQL Experience with cloud ML solutions, specifically Vertex AI and other GCP services Familiarity with cloud infrastructure, containerization, and modern development workflows (Kubernetes, CI/CD) Hands-on experience integrating and optimizing LLMs (e.g., Gemini, Copilot, Claude, GPT), including prompt design, API orchestration, and performance tuning Proven ability to deploy GenAI-powered features with attention to latency, token efficiency, and user experience Strong communication skills and collaborative mindset - comfortable working with engineers, business stakeholders, and cross-functional teams Product-oriented approach with strong software engineering fundamentals Demonstrated grit, curiosity, and adaptability in ambiguous settings ________________________ Primary Requirements: Please Review Before Applying! In an effort to respect and value your time, we’ve positioned our primary requirements at the beginning. We urge you to review them thoroughly to ensure a mutual fit before applying. Must reside within the continental U.S. This is a W-2 only, fully remote contract opportunity (no C2C). We are unable to offer any form of work authorization sponsorship, now or in the future. This includes F-1 visa holders on OPT or STEM extensions. Standard Eastern Time business hours (full-time). You must be exclusively dedicated to this role (no concurrent job engagements). To meet the client’s cybersecurity requirements, contractors are expected to have their camera on during meetings, collaboration sessions, etc. for the first 90 days of the assignment. Additionally, all work must be performed from within the United States for the duration of the assignment. Come join our exceptional team of passionate and professional individuals dedicated to delivering outstanding results. At Third Eye Software, we value our team members and take pride in the incredible work they do every day. When you join our team, you’ll not only be part of a group of highly skilled professionals, but you’ll also experience a workplace culture that values your individuality and contributions. We believe in integrity, insight, and innovation, and we strive to create a culture that embodies these values. Benefits Comprehensive medical / dental / vision insurance options (50% employer-paid premiums) 401K option (after 1 year of employment) Profit sharing Professional development and training opportunities Fully remote / Employer-provided equipment Third Eye Software is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives. At Starry, you can discover the many careers and opportunities that are made possible when you connect people to the limitless possibilities of the internet. Our mission focuses on two things. First, we’re making the experience of accessing the internet simple, transparent, and delightful. Second, we’re bringing that experience to underserved communities around the world. We approach our mission with a cutting-edge wireless technology, customer service designed to delight, and a culture of innovation and intellectual curiosity.  Requirements What you’ll do: This position is a part-time, remote role; however, you must be based in one of the following states: California, Colorado, Delaware, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Tennessee, Texas, Virginia, or Washington DC Shifts needed: Sun-Tu 10-6p; Th-Sat 10-6p; Th-Sat 6p-2a; Fr-Sun 8-4p All EST Weekend availability required As a Starry Expert, you’ll be responsible for managing customer-initiated and proactive support interactions with Starry Internet customers. Respond to customer phone calls, emails, and live chats related to Starry Internet signup, features, and advanced networking settings. Assist customers with scheduling, rescheduling, and canceling appointments Support customers with account-related questions (promo codes, plan changes, billing, credits, transfers, cancellations) Identify, investigate, and resolve issues on the home WiFi network (offline, service disruption, frequent disconnections, slow speeds, basic device support) Retain customers requesting to cancel due to service or other issues Escalate technical and non-technical issues through appropriate channels Follow up with customers to ensure satisfaction and issue resolution Who we’re looking for: You have excellent customer service skills, including effective empathy, excellent call control, and clear, concise verbal and written communication. You have previous contact center experience, successfully handling moderate to high call volume in addition to tickets. You work quickly, independently, and with great attention to detail. You are committed to providing a consistently high level of support, going above and beyond in each interaction you have with a Starry customer. You care deeply about representing our brand and leaving a positive impression with the customers you support. You have strong analytical and organizational skills. You are: Results-driven: enjoy setting challenges and smashing through them; has demonstrated success in previous endeavors Autonomous: self-motivated, scrappy, and able to deal with the ambiguity typical of an early-stage company Emotionally intelligent: empathetic; strong communicator; genuinely interested in human behavior; enjoys collaborating with a team Curious: embraces all opportunities to learn from peers and mentors, always looking for ways to do something better Creative: energized by new problems to solve; always coming up with new ideas and looking for ways to implement them Qualifications: 1+ years of help desk or troubleshooting customer service experience working with hardware, complex technical services, or for a SaaS company or an IT environment 1+ years of call center or contact center experience dealing with moderate to high call volume Ability to work from home in a quiet, dedicated space Bilingual Korean Bonus Points if… You've worked at an Internet Service Provider and constantly wanted to tear all the systems you used apart and build something better You're familiar with Zendesk Previous remote work experience The starting rate for this position is $19/hourly. Starry values providing prospective employees with a fair chance to pursue opportunities. We will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of any applicable Fair Chance ordinance. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.