Brand Ambassador

New Oakland Family Centers provides comprehensive mental health care for individuals of all ages and families across the state of Michigan in outpatient, partial hospital and crisis care settings. The mission of New Oakland Family Centers is to provide psychiatric treatment, therapeutic counseling and educational services of the highest quality to individuals and families by offering consistent and passionate support, being responsive to their needs and treating them with the utmost respect through active involvement in our communities. Location: Southgate Schedule: Monday-Friday 8:00 am – 4:30 pm or other full-time equivalent to support business needs. Reports To: Clinical Director / Associate Clinical Director / Clinical Supervisor Compensation: Salaried employee; Starting at $60,000.00/year. Commensurate with experience. Position Summary: The Clinical Therapist is a full-time position providing therapeutic services in an outpatient setting, supporting both the Outpatient and FACE to FACE Partial Hospital programs as needed. This role includes delivering individual, family, and group therapy, maintaining up-to-date case files in the electronic medical record (EMR), and handling administrative duties such as care coordination, discharge planning, and program compliance while upholding high ethical and professional standards. Desired Skills: Strong multitasking, self-motivational and time management abilities. Ability to work collaboratively within a multidisciplinary team. Excellent written and verbal communication skills. Ability to effectively engage diverse populations, including children, adolescents, and adults. Essential Duties / Functions: Perform telehealth and in-person health screenings and assessments, ensuring accurate documentation and timely submission of all required paperwork in compliance with the policies and procedures (P&P) manual. Provide compassionate, person-centered care by addressing clients' needs with professionalism, empathy, and creativity, while delivering high-quality therapeutic services, including assessments, intakes, individual, family, and/or group therapy, in accordance with professional standards and the agency's policies and procedures. Maintain full-time billing requirements by achieving a minimum of 32 billed SALs per week. Develop and complete treatment plans and clinical case notes in a timely and accurate manner using a person-centered process. Complete discharge planning and coordinate care as required to ensure seamless transitions and continuity of services as required. Maintain consistent communication with clinical and administrative staff. Complete Utilization Review assignments including but not limited to obtaining authorizations for services provided. Demonstrate and maintain stable, professional, and appropriate boundaries with clients at all times. Appropriately manage and resolve crisis situations all while maintaining professionalism and ensuring client safety. Attend and participate in team meetings and contribute to a collaborative work environment. Exhibit a positive attitude toward learning and adaptability in a dynamic work environment. Demonstrate ability to accept constructive feedback, implement guidance, and show a willingness to grow and improve professionally. Meet eligibility requirements and successfully pass the Michigan licensing exam for full licensure within the required timeframe, if applicable. Stay current with professional training requirements. Perform other duties as assigned to support clinic operations. Working Conditions: Employees are expected to maintain a professional appearance in alignment with the Employee Handbook and be prepared for active engagement with consumers. This role requires extended periods of remaining in a stationary position during HIPAA-compliant telehealth and in-person sessions and requires the ability to perform physical activities such as bending and reaching. Reasonable accommodations can be provided to enable individuals with disabilities to perform these essential functions as needed. The position involves prolonged active listening and verbal communication. Proficiency in using computers, phones, and office equipment for documentation and telehealth purposes is necessary. This includes but is not limited to Office 365 and Electronic Medical Record systems. The role may require moving within the office or traveling between locations to fulfill job responsibilities. Reasonable accommodation will be considered based on individual needs. Employees are expected to maintain a professional appearance in alignment with the Employee Handbook and be prepared for active engagement with consumers. Requirements Master’s degree in social work, counseling, or psychology. Active current clinical licensure (LLC, LLMSW, LLP acceptable; full licensure preferred; TLLP not eligible) in the State of Michigan and continued satisfactory standings with the appropriate board and insurance entities. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development