Account Coordinator

Modern Family Law, a rapidly expanding national family law firm, is seeking an experienced and innovative Law School Recruitment & Engagement Specialist to lead our law school recruiting efforts for 2Ls and 3Ls.  Modern Family Law has a robust Law Clerk program in our core states, and we are looking to expand our program nationally.  Modern Family Law offers competitive compensation, a wide range of benefits, and a collaborative team.  While this role is remote, the Law School Recruitment & Engagement Specialist must reside in Colorado, Georgia, or Texas.  This is a unique opportunity to shape the future of our attorney talent pipeline, build lasting relationships with top law schools, and make a direct impact on the growth of the firm.  Key Responsibilities:  Lead Law School recruiting effort for 2L and 3Ls, including review and selection of candidates for interviews, screening and callback interview processes, and offer decision process.  Create and manage Post-Bar Law Clerk job postings internally and externally.  Lead law school outreach and student engagement activities, as well as on-campus events during the academic year, to increase the firm’s visibility at national and regional law schools.  Manage the entire on-campus recruiting process and foster strong relationships with law school career services, student organizations, and other recruiting sources.  Plan and manage on-campus recruitment events, including firm-sponsored events, and other on-campus and virtual events.  Work with the marketing department to develop materials and marketing strategies to enhance the firm's presence at law school events.  Collaborate with the firm’s Learning & Development Department and Talent Acquisition Department to support the Post-Bar Law Clerk Program.  Track key hiring metrics and generate reports on recruiting activity using legal recruiting databases.  Support the Talent Acquisition Department with other recruiting as needed.  Other duties as assigned.  Requirements Position Requirements:  Reliable remote work setup, including a high-speed internet connection and a functional workstation.  Willingness to travel periodically (0-10 %).  Bachelor’s degree or greater required, preferably in law, HR, or business.  Minimum of three (3) years of experience with law school OCR or other on-campus recruiting (law firm or professional services preferred).  Strong knowledge of on-campus interview processes and law school recruiting.  Excellent relationship-building, organizational, and communication skills.  Proficiency in HRIS and ATS systems.  Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Adobe, and Zoom.    Skills and Competencies:  Professional communication skills to interact effectively with all levels of staff.  Proactive, detail-oriented, and capable of managing multiple priorities independently.  Strong organizational skills and the ability to deliver under tight deadlines.  Flexibility to adapt to shifting priorities and emergent issues.  Ability to work evenings or weekends as necessary.  Capacity to handle routine or urgent issues in a remote-first work environment.    Mandatory Notices for Applicants:  ADA Compliance: Candidates must be able to perform the role’s duties with or without reasonable accommodations. Requests for accommodations should be made to the Director of People Operations in advance.    Compensation and Benefits:   Salary Range: $90,000-$100,000 adjusted for experience, location, and job-related factors.  Comprehensive benefits package includes health insurance, HSA/FSA options, short-term and long-term disability, dental and vision care, life insurance, 401(k), vacation, sick time, and access to an employee assistance program. Additional voluntary benefits include accident insurance, life insurance, disability insurance, critical illness insurance, long-term care insurance, and pet insurance. Commuter and transit benefits may be available in some locations.  Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Work From Home

Now Hiring: Bilingual BCBA (Spanish/English) - Grow Your Career with Treetop ABA! Are you a passionate BCBA fluent in both Spanish and English? Treetop ABA is looking for a Bilingual BCBA to join our Phoenix West Valley team. Your bilingual skills will be vital in providing culturally responsive, high-quality ABA therapy to diverse families in our community. Why Join Treetop ABA? We support our clinicians so they can focus on what matters most-making a meaningful impact on the lives of the children and families we serve. Enjoy a competitive salary, professional growth opportunities, and a flexible hybrid work model that offers a perfect balance between in-home client sessions and remote work for planning, documentation, and collaboration. Develop and oversee individualized ABA treatment plans Conduct assessments and monitor progress Supervise and collaborate with Registered Behavior Technicians (RBTs) Build strong partnerships with families to ensure consistent care Maintain thorough documentation and uphold clinical standards Stay current with ABA best practices Requirements What We're Looking For: Active BCBA certification and Arizona LBA license (required) Bilingual fluency in Spanish and English (essential) Experience in in-home and/or hybrid ABA service delivery Strong communication, leadership, and collaborative skills Client-focused and outcome-driven mindset Ability to balance clinical and administrative duties efficiently Benefits What We Offer: Competitive Salary: $95,000 - $110,000 annually Generous Sign-On Bonus: Paid in full within the first 6 months Performance-Based Monthly Incentives: Earn up to $4,000 per month on top of your salary Flexible Hybrid Schedule: Blend in-home ABA therapy sessions with remote work, giving you flexibility and work-life balance Paid Time Off: Vacation and holidays to recharge Professional Development: $1,000 annual CEU stipend Retirement Benefits: 401(k) with company match Employee Referral Bonuses: Rewarding you for helping grow our team Career Advancement: Clear pathways to leadership and expanded roles Manageable Caseloads: Focus on quality care without burnout

At Coconut 🥥, we connect founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins—clients achieve their goals, and our virtual professionals find purpose and growth in their work. We're currently looking for top talent to fill the role below: Role: In-office Assistant Monthly Rate: $3600-4200 Availability: 40 hours/week Time Zone: MST ================================================== To streamline your application, please carefully review and complete ALL FOUR items below before proceeding to the application form. What to Prepare: 1️⃣ English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check. 2️⃣ DISC Assessment Type – You will need to enter your DISC Assessment Type in the application form. If you're unsure of your type, you can take a quick assessment here: Truity DISC ASSESSMENT 3️⃣ Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. Uploading a resume in a different format will result in delays, as you will be required to resubmit it using the correct template. ⚠️⚠️⚠️ 4️⃣ 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification. Requirements Experience Needed: -Organize and respond to emails -Flag urgent items and keep inbox tidy -Schedule and confirm meetings -Manage invites, reminders, and changes Client Communication -Draft and send emails -Confirm meetings and share updates -Record and categorize expenses -Update simple reports -Assist with planning and logistics -Coordinate vendors and track RSVPs -Track tasks and deadlines -Share updates and send reminders -Other ad hoc tasks Good to have: - Legal background/experience Non-negotiable Requirements: -Real estate background, notary background, Saas Industry/Tools Experience: -Asana, Gmail, and Slack experience Benefits 🌍 Benefits of Joining the Coconut Talent Pool 1. Access to Global Opportunities Get matched with international companies actively seeking skilled remote professionals. 2. Premium Client Matches Work with vetted, high-quality clients who value long-term relationships and real impact. 3. Hassle-Free Sourcing No need to job hunt—we connect you with roles aligned with your expertise and career goals. 4. Ongoing Opportunities Stay in our talent pool for future openings. You're free to work with other clients while you wait. 5. Free to Join No fees. No fine print. Just a fair and transparent process from the start.

Duties May Include: Develop and implement quality control SOPs and procedures for monitoring service delivery performance Monitor staff compliance with documented TSD processes and procedures providing objective evidence as requested Conduct quality reviews of customer interactions including calls, chats, emails, and ticket handling Identify opportunities to maximize First Contact Resolution and implement continuous improvement initiatives Review and respond to customer feedback including satisfaction surveys and direct customer communications Coordinate remediation of customer complaints and support group feedback Requirements Required Qualifications: In-depth knowledge of service desk best practices and quality assurance methodologies Minimum of three (3) years of experience performing quality control duties in any field Bachelor's degree in Business Administration, Quality Management, or related field Strong analytical and problem-solving skills with attention to detail Experience with performance metrics analysis and reporting Ability to obtain and maintain CBP Background Investigation Desired Qualifications: Six Sigma Green Belt or Black Belt certification Experience with ITIL quality management processes Knowledge of government contracting quality requirements Experience with ServiceNow quality monitoring and reporting tools Certified Quality Auditor (CQA) or similar quality management certification Background in customer service excellence and continuous improvement Benefits At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes: Medical, Dental & Vision Coverage – Full coverage for employees and family through CareFirst and VSP. Paid Time Off – Minimum of 2 weeks PTO in accordance with contract requirements. Paid Holidays – 11 federal holidays observed annually. Disability & Life Insurance – Short-term/long-term disability, life insurance, and AD&D coverage included. 401(k) Retirement Plan – Competitive plan managed through Ameritas. Professional Training – Formal training provided as required, with additional learning opportunities based on role.

Duties May Include: Design and deliver formal training curricula for new hire onboarding and ongoing staff development Develop and maintain training materials including curricula, guides, processes, and procedures documentation Ensure contractor personnel are adequately trained in TSD tools, troubleshooting methods, and customer service standards Monitor post-training performance and provide remedial training as needed to maintain quality standards Coordinate government-mandated training completion and tracking for all contractor personnel Conduct training effectiveness evaluations and implement continuous improvement initiatives Benefits Required Qualifications: In-depth knowledge of training practices and techniques including adult learning principles Minimum of three (3) years of experience designing and delivering training in any field Bachelor's degree in Education, Training and Development, or related field Strong presentation, communication, and instructional design skills Experience with Learning Management Systems and training documentation Ability to obtain and maintain CBP Background Investigation Desired Qualifications: Certified Professional in Learning and Performance (CPLP) or similar certification Experience with technical training for IT service desk operations Knowledge of ITIL training methodologies and customer service best practices Experience developing training for government contractors or cleared personnel Instructional design certifications Bilingual (English/Spanish) training capabilities

Duties May Include: Serve as primary liaison between contractor and Government leadership for all TSD operations and performance matters Oversee program management support services including staffing, quality assurance, performance management, and knowledge management Ensure continuous monitoring and management of TSD call, chat, email and ticket workflow across all tasks and locations Lead operational event identification, escalation, and after-action reporting to mitigate impact of volume spikes and staffing issues Coordinate incoming and outgoing transition activities including incumbent capture and knowledge transfer Deliver monthly Program Management Review meetings and comprehensive performance reports to Government leadership Requirements Required Qualifications: Minimum of five (5) years of experience managing a 24 hour a day, 7 day per week Information Technology (IT) service desk of at least 50 staff Bachelor's degree in Business Administration, Information Technology, or related field Demonstrated experience with ITIL and HDI service desk standards and best practices Strong leadership, communication, and problem-solving skills with proven ability to manage large-scale operations Experience with government contracting and compliance requirements (FAR/DFARS, EEO/OFCCP) Ability to obtain and maintain CBP Background Investigation Desired Qualifications: Master's degree in related discipline PMP (Project Management Professional) certification Experience with CBP or DHS contracts and operations Knowledge of ServiceNow and Amazon Connect platforms Previous experience managing cleared personnel and facilities Bilingual (English/Spanish) capabilities Benefits At Trinity Global Consulting (TGC), we value our employees and provide a comprehensive benefits package that includes: Medical, Dental & Vision Coverage – Full coverage for employees and family through CareFirst and VSP. Paid Time Off – Minimum of 2 weeks PTO in accordance with contract requirements. Paid Holidays – 11 federal holidays observed annually. Disability & Life Insurance – Short-term/long-term disability, life insurance, and AD&D coverage included. 401(k) Retirement Plan – Competitive plan managed through Ameritas. Professional Training – Formal training provided as required, with additional learning opportunities based on role.