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Marketing Operations Manager

Negotiable Salary

Document Crunch

Austin, TX, USA

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We’re cutting-edge innovators. We’re changing an industry. We’re making a real difference.  Inc. Best Place to Work award winner, Document Crunch builds AI-powered software tools for the built world. As the construction industry’s leading AI risk reduction platform, we help project teams manage risk faster and smarter—reviewing documents in seconds, guiding decisions with built-in best practices and assisting with on-the-job questions and tasks. By cutting through the noise, we empower teams to confidently make informed decisions that reduce risk from bid to closeout. Our company is people-focused and values-driven. We know that to achieve great things, you need a great team, and our “Crunchers” go above and beyond in everything they do. In addition, everyone on our team stays true to our core values, a must if you’d like to become a Cruncher.  Core Values:  We Are Lion-hearted: We thrive together as a team and in a community. Our network is our superpower, so we look to always invest in long-term relationships, built on integrity, empathy and authenticity.  We Are Fiercely Inspired: The privilege of this opportunity and the people we share it with inspire us all. We are fiercely committed to realizing our potential and relentless in pursuit of winning big.   We Are Growth-Minded: Our evolution is essential to continue thriving. We are committed to pushing our limits, learning, growing and evolving because this is what makes for a great life experience.  About this role: Document Crunch is seeking a Marketing Operations Manager to join our amazing, tight-knit team. In this role, you'll be responsible for architecting, implementing, and optimizing our marketing technology stack to drive efficiency, automation, and alignment between marketing and sales. This position blends technical expertise, process optimization, and strategic thinking to support our Go-To-Market efforts and fuel long-term business growth in our B2B SaaS environment.  Key Responsibilities:  Marketing Technology Stack Management:  Manage and optimize our marketing technology stack, including HubSpot, Salesforce, LeanData, and other integrated platforms  Lead technical implementation of system integrations between marketing automation, CRM, and other tools (HubSpot, Salesforce, Apollo, Calendly, etc.)  Execute API integrations and troubleshoot technical issues across platforms  Evaluate and implement new marketing technology solutions to support scalability  Marketing Automation & Workflow Management:  Design and implement automated lead workflows, email sequences, and campaign triggers  Build and maintain lead scoring models and segmentation strategies  Conduct regular system audits, resolve sync errors, and optimize workflow performance  Manage lead routing and attribution processes through LeanData and other routing tools  Data Management & Reporting:  Maintain data quality and integrity across marketing and sales platforms  Build and maintain dashboards in HubSpot, Salesforce, and BI tools (Tableau/Metabase)  Implement tracking and attribution for marketing campaigns across the funnel  Support data governance policies and ensure clean data flow between systems  Cross-Functional Support:  Collaborate with sales and revenue operations teams on process optimization  Provide technical support and training to marketing team members  Support marketing campaign execution through technical implementation and troubleshooting  Requirements Skill Set: Bachelor's degree in Marketing, Business, Computer Science, or related field (or equivalent experience)  6+ years of marketing operations experience within high-growth B2B SaaS companies  Proven track record of implementing automation solutions that drive efficiency in enterprise sales cycles  Deep expertise with Hubspot for marketing automation and strong knowledge of Salesforce and LeanData for enterprise lead routing and attribution, along with Tableau or Metabase  Experience with API integrations and data mapping between marketing and sales platforms  Strong understanding of database architecture, data cleansing, and segmentation techniques  Deep understanding of the enterprise B2B sales process and how marketing operations can support it  Experience aligning marketing automation with enterprise sales motions and account-based strategies  Knowledge of SQL and experience with business intelligence tools (preferred)  Experience with product-led growth (preferred)  Benefits Whether it’s Wednesday lunch in our offices, company-wide offsites or quarterly volunteering opportunities, we are always looking for ways to keep our employees happy and engaged with their teammates, whether your work schedule is hybrid or fully remote. Our benefits include:  World class medical, dental, and vision benefits  Participation in the employee stock option program   Flexible Time Off Policy   Ability to participate in our 401k   Company paid Short Term Disability, Long Term Disability and Life Insurance   Paid Parental Leave   Monthly technical allowance  Getting in close to the ground floor of an incredibly high-growth business   Substantial internal growth opportunities and emphasis on personal & professional development  We value diversity, equity, and inclusion in everything we do. It is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, marital status, veteran status, age, disability, pregnancy, sex, sexual orientation, gender identity or any other legally protected category.   

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Austin, TX, USA
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