Digital Records Strategy Consultant

We’re seeking a detail-oriented Business Continuity Specialist to support a leading global consumer goods client on a 6-month engagement. In this role, you will help strengthen the client’s resilience by reviewing and enhancing existing business continuity plans, facilitating risk assessments, and supporting continuity exercises across key business units. This position requires a strong understanding of industry best practices, a proactive mindset, and the ability to work collaboratively in a fast-paced environment. This role is set for a 6-month contract. Assist with the developing, maintaining, and implementation of resiliency solutions, including business continuity plans, business impact analysis, and documentation of procedures. Partner with critical business functions to identify opportunities for strategic improvement or mitigation of interruptions and other risks caused by business, regulatory, or industry-specific change initiatives. Collaborate with the client’s IT teams to integrate business continuity processes and templates within their SmartSuite platform. Prepare reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations. Participate in support of various other initiatives and ad- hoc projects to enhance business resilience. Ensure alignment with recognized BCP standards (e.g., ISO22301, DRI, Gartner, etc). Requirements 6+ years' experience implementing and managing corporate business continuity or risk management programs. Bachelor’s degree in business or related field. Experience with commercial Business Continuity tools. Experience managing and analyzing data from various sources to align strategic goals. Experience in responding to significant disruptive events. Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities. Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making. Demonstrated ability to meet deadlines while managing multiple complex projects. Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certifications are a plus. Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer. We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. The salary range for this position for a 6-month period will be between $55,000-$62,500 Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Property Management Administrator - We offer a competitive salary, great benefits, and work that matters to our community. The Position: Seattle Housing Authority (SHA) is looking for an exceptional leader to serve as Property Management Administrator and spearhead the management of our extensive housing portfolio. This role involves overseeing 2500+ units across our four mixed income communities: Yesler Terrace, Rainier Vista, NewHolly, and High Point, making a tangible impact on communities throughout the city. This is a senior leadership role within SHA’s largest department, Housing Operations. As the Property Management Administrator, you'll also be responsible for leading a dedicated team of over 45 full-time staff, guiding them towards excellence. The Organization: Are you passionate about contributing to housing equity and fostering inclusive communities? SHA is not just an organization; we're a dynamic force committed to expanding housing opportunities, building strong communities, and promoting inclusion, respect, and a welcoming environment in all our services. Join our talented workforce of over 800 employees and be part of a nationally recognized leader in affordable housing and development. At SHA, we value your unique perspective and background. We encourage you to apply, even if you do not meet every qualification. We are an equal opportunity employer and are proud that our diverse workforce reflects the diverse communities we serve at all levels of employment. What we will offer: • Competitive Salary: Your dedication deserves recognition! • Great benefits: Enjoy medical, dental, vision insurance, Public Employees’ Retirement (PERS), generous paid leave, and holidays • Reasonable hours: We value work-life balance and offer opportunities for part-time remote work, depending on position • On-the-job training – grow your skills and expertise with continuous learning opportunities What you will offer: • Bachelor’s degree in a relevant field of study (or equivalent work experience) • Seven years of relevant work experience in residential property management, affordable housing, commercial, construction, or facilities maintenance, including at least five years of supervision. • Strong knowledge of affordable housing programs and regulations preferred What will you do? • Manage an extensive portfolio of over 2,500 units across four mixed income communities in Seattle • Lead a team of over 45 full-time staff to ensure operational excellence • Administer integrated program operations to provide housing, management, resident services, and maintenance services to residents • Establish and maintain effective working relationships with staff, residents, and the wider community, including private homeowners and renters • Hire, train, supervise, and evaluate the performance of assigned staff • Review, approve, and oversee operating budgets and collaborate on the development and implementation of capital and asset management plans • Recommend new policies and develop procedures and strategies for implementation • Authorize resident transfers and accommodations • Oversee operations programs • Review and approve the requisitioning of equipment and contractor services • Serve as an advocate for maintaining public housing as a community resource How to Apply: 1. Complete the online NeoGov application at https://www.governmentjobs.com/careers/seattlehousing/jobs/5088432/property-management-administrator a. The work experience and education sections should be updated with your latest information. SHA does not accept external attachments for resumes and cover letters. b. Answer the Agency-Wide questions. Please note that if this is not your first SHA application, you should still review and update the agency-wide questions. c. Answer the supplemental questions, if applicable. Location: Central Office, 101 Elliot Ave W, Seattle ,WA 98119 Why SHA? Join SHA for a fulfilling career with competitive compensation, excellent benefits, and opportunities for growth. Be a part of our mission and make Seattle a better place to live!

Job Title: Strategic Implementation and Process Optimization Manager Location: San Francisco, CA Employment Type: Contract About Us:  DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: As a Strategic Implementation and Process Optimization Manager, you will lead and manage complex, cross-functional projects that bridge upstream teams and operations. You will ensure that launched solutions are innovative, scalable, and customer-centric, acting as a domain expert and accountability driver to influence solution development and operational excellence. Requirements Key Responsibilities Lead high-performing, cross-functional teams across operations and shared services, managing multiple concurrent projects and programs. Develop detailed, flexible end-to-end implementation plans and drive execution through launch and post-launch monitoring. Collaborate with leadership to maintain strategic alignment, provide project updates, and manage stakeholder expectations. Gather and define operational business requirements, write clear documentation, and work with product and engineering teams to integrate these needs into product requirements. Become a subject matter expert in the fraud and safety domain, designing robust and streamlined agent investigation workflows leveraging internal tools. Own comprehensive user acceptance testing (UAT) to validate solutions prior to production deployment. Partner with product and workforce planning teams to dynamically forecast operational needs and optimize resource allocation. Ensure solutions undergo rigorous testing, designing experiments, pilots, and feedback loops to maximize learning before scaling. Collaborate with training teams to develop effective agent training materials that enhance knowledge retention. Define key performance indicators (KPIs) with analytics partners and build dashboards to monitor solution performance during and after launch. Establish quality metrics and work with quality assurance teams to analyze root causes and prevent decision-making errors. Conduct hypothesis-driven data analyses to address operational issues and improve outcomes. Lead continuous improvement efforts by owning key metrics and implementing post-launch enhancements. Identify inefficiencies and innovation opportunities from operational and market perspectives to improve customer experience and cost-effectiveness. Advocate for and embed Lean and Agile methodologies through training, coaching, and leading continuous improvement projects. Drive performance analysis and data-driven decision making to foster a culture of continuous improvement. Required Skills & Experience Bachelor’s or Master’s degree in Engineering, Science, Operations, or related fields (Engineering preferred). 8+ years of experience in project/program management, continuous improvement, technical program management, management consulting, or product management. Strong problem-solving skills with expertise in managing ambiguity and critical thinking. Proven track record of driving process improvements, optimizing workflows, and reducing bottlenecks in operations. Expertise in process mapping, process design, and implementation within operational organizations. Excellent strategic thinking, analytical skills, and business judgment; able to navigate sensitive issues effectively. Ability to manage multiple projects simultaneously in a fast-paced, evolving environment. Demonstrated leadership and organizational skills to motivate teams and influence stakeholders. Experience collaborating effectively across technical, product, engineering, and PMO teams. Project management and Lean/Six Sigma certifications are a plus. Skilled in building trusted relationships and influencing at all organizational levels. Exceptional verbal and written communication skills, especially with senior leadership. Highly organized, resourceful, and detail-oriented, capable of multitasking and following through despite ambiguity.

The Drain Doctors is a small Snohomish based, family-owned business with over 20 years’ experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch role - answering phones, entering customer information, and coordinating and scheduling technicians. The Dispatch center is the central communication link between customers, technicians, and management. The ideal candidate will have extremely strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties: • Answering Phones & Scheduling Service: Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. • Technician Coordination: Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technician’s likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. • Customer Communication: Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. • Record Keeping: Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. • Emergency Management: Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. • Liaison: Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. • Reporting: Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications: • Organizational Skills: Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. • Communication: Excellent verbal and written communication skills for interacting with customers and technicians. • Software Proficiency: Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. • Problem-Solving: Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. • Customer Service: A commitment to providing exceptional customer service and building positive relationships. • Mechanical Aptitude: A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. • High School Diploma or GED required. Job hours are 8am-5pm, Monday through Friday. Job duties will be performed at our new office location in the Clearview area of Snohomish. No remote. Compensation: Salary, DOE. $21+/hr. Health/Vision/Dental, Simple IRA, PTO, Sick Leave. Company Values: We are a Value-based organization. The Drain Doctors is committed to: Transparency, Humility, Integrity, Collaboration and Growth Mindset. HOW TO APPLY: Please reply to this post with letter of interest and resume. www.thedraindoctors.net

Make an Impact: Join VIA to Protect Communities and Build a Better Future At VIA, we do more than develop technology. We empower cleaner, safer, and more equitable communities.  Our customers grapple with a critical dilemma: they possess invaluable data that, if shared, can enable a greater collective good. In the wrong hands, however, this same data can have disastrous consequences.  This is where you come in. As a Client Delivery Lead, you will be pivotal in deploying leading-edge AI and intelligent agents to enable our customers to securely share critical data. Backed by 19 issued patents, VIA’s Web3, quantum-resistant, passwordless technology sets a new standard for secure collaboration. With investors including Bosch Ventures, BMW i Ventures, and MassMutual Ventures, VIA has grown 10x in the past 2 years. We are trusted partners to the U.S. Department of Defense and Fortune 100 companies worldwide, addressing their most formidable data and identity protection challenges. Our commitment to excellence is reflected in our 100% customer retention rate. Our clients consistently rank us as their most valued, reliable, and trusted software partner – a testament to the tangible impact we deliver. As a Client Delivery Lead, you will be instrumental in extending VIA’s track record of success. You will orchestrate the seamless integration and adoption of VIA’s digital solutions into our customers' complex workflows, adeptly bridging customer needs with product insights. You bring extensive experience in stakeholder management to help clients coordinate and collaborate with their customers, suppliers, and partners and make an impact on their communities. Requirements In this role, you will: Be a thought partner to C-level executives and senior stakeholders, both internally and externally: Collaborate with VIA’s client delivery team to provide exceptional support to all our valued customers Lead with curiosity, using a consultative approach to understand customer needs and define solutions Coordinate across customers and internal technical teams to draft workflows and ensure the appropriate sequencing of milestones and tradeoffs Anticipate future customer needs and provide strategic guidance on requirements for long term adoption Champion VIA’s solutions and lead long-term product success: Understand market and technology advancements and communicate VIA’s unique  advantages throughout VIA’s customer engagements Identify future avenues for product expansion with current customers and collaborate with the sales and technical teams to support those opportunities  Ensure that VIA exceeds expectations across timelines, client communication, and quality of work standards  Propagate customer feedback across relevant VIA technical teams and help ideate future solutions Be a creative problem solver and model for excellence: Lead the continuous improvement of processes (e.g., delivery planning, solution expansion, and roadmapping) Serve as the go-to person for follow-up actions with customers, such as outlining  deliverables, prioritizing initiatives, and running and coordinating meetings  Identify future opportunities for team productivity and customer service improvements Challenge the assumptions of internal teams to expedite and simplify solutions for customers What you will bring to this role: Three+ years of experience in a customer facing role in technology consulting or other related fields preferred  Ability to liaise with multiple senior stakeholders across both technical and commercial business functions A consistent track record of excellent client service and ‘on time’ delivery managing projects with multiple processes and deliverables Ability to work in a fast-paced environment where innovation is continuous Capacity to travel up to 25% to customer meetings as required Flexibility to work across different time zones to foster relationships with international customers Eligibility to obtain a U.S. Security Clearance (SECRET Level) What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are: Self-motivated and passionate about leaving everything you touch better than how you found it  A firm believer that people should love what they do, and as a result, are eager to build a culture that enables people to do their best work.  A creative problem solver who respectfully challenges the status quo in the pursuit of excellence A person who leads discussions with curiosity and values diverse perspectives  Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop your skills  A strong team player who thrives in collaborative environments and celebrates the success of others Benefits What can VIA do for you? VIA offers competitive rewards, top-tier benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks: A fully funded, top-tier health benefits plan, fully covered from day one, including vision and dental coverage for your whole family 20 vacation days annually, Summer Fridays, and an extended holiday period in December Paid parental leave, supporting new parents and families A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to two well-located offices (and more to come!) designed for collaboration and stocked with everything you could need Opportunities to work from eligible locations for up to 2 months per year Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs Transit benefits to support commuting costs In-person events to foster team bonding and collaboration across different teams Read more about our perks and benefits here. Our commitment to Diversity and Inclusion: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We’re looking for a punctual, organized, and motivated Personal Assistant to support a busy real estate professional. This is a great opportunity for someone interested in starting a career in real estate — we’re willing to train the right person! What You’ll Do: Manage scheduling, calls, emails, and paperwork Assist with property listings, marketing, and day-to-day operations Run errands and coordinate with tenants, vendors, and service providers Help track projects and keep things organized Support with renovation tasks (basic knowledge preferred) What We’re Looking For: Reliable, punctual, and detail-oriented Strong interest in real estate and willingness to learn Basic knowledge of renovation work highly preferred Must have reliable transportation and a laptop for work Professional and trustworthy with good communication skills Details: Part-time to start, with training and growth potential Flexible schedule with some remote work Hourly + bonus available You must submit a resume to be considered. Thank you