Browse
···
Log in / Register

Technical Support Analyst (Richmond)

$19-26/hour

Broad + 9th, Richmond, VA 23219, USA

Favourites
Share

Description

SUMMARY: Provides technical support to the university community. Resolves moderately complex technical problems (tier 1 and some tier 2), and may provide functional direction to student employees, as needed. JOB DUTIES/RESPONSIBILITIES: Provide phone support in the Help Desk call center. Analyze computer problems; gather customer specific needs; process workflow with clear explanation of problems and resolution. Create workflow / call tickets for phone support, walk in traffic, and emails to the Help Desk. Support live chat communications. As needed, direct workflow / service requests to proper technicians or other departments within Information Services with agreed service levels Provide support for the walk up Help Desk; assist with computer service issues and provide support for mobile devices Committee assignments as assigned Other tasks as assigned WORKING CONDITIONS/PHYSICAL EFFORT: Lift and carry computer equipment, including CPUs, monitors, small printers, scanners, and other peripherals QUALIFICATIONS: Microsoft Office Software Suite previous experience Hardware support for dual core computers and newer Operating System previous experience Familiarity desired with both PC and Mac platforms for hardware and software Ability to work directly, face to face, or over the phone, with customer Ability to analyze moderately complex computer problems Ability to communicate effectively, both orally and in writing Strong organizational skills EDUCATION & EXPERIENCE: Customer Service-related experience preferred High School Diploma required Some college or professional technology education desired WORK HOURS: Full-Time; Non-Exempt position Monday-Friday 10:30AM-7:30PM, but may work a varied schedule, including adjusted shifts as needed. Weekend work during back-to-school period, and rotating weekends (Saturday/Sunday 10:00AM-4:00PM) SALARY STRUCTURE: Pay Grade 5 (Hiring Range $19.72 to $26.13 per hour)

Source:  craigslist View Original Post

Location
Broad + 9th, Richmond, VA 23219, USA
Show Map

craigslist

You may also like

Craigslist
IT Consultant for an MSP (Mission Valley-Not a remote position)
2263 River Run Dr, San Diego, CA 92108, USA
IT Consultant for an MSP (Centrally located Mission Valley office Not a remote position) Compensation: Full Time w/Benefits/ 65-80k annually commensurate with experience employment type: full-time Job title: Sr. IT Consultant Fast growing IT and Hosted VoIP Service Provider seeks individual to provide technical services to small and medium size companies primarily in San Diego. Our services offered include IT services, Office 365 Support, Cloud and premised Server Management, and Hosted VoIP. Competitive Pay and Benefits! • Paid PTO • Paid Holidays • Company sponsored Health Care • Company matching 401k • Approved expense reimbursement Responsibilities: • Oversee the installation and maintenance of operating systems, network systems, software, and hardware • Monitor system operations to detect potential problems • Implement network systems to support customer technologies. • Provide technical collaboration with team members • Complete reviews of new and existing products Qualifications: • Previous experience in computer engineering, architecture, or other related fields • Fundamental knowledge of networking, hardware, and software • Strong troubleshooting and critical thinking skills • Ability to prioritize and multitask • Deadline and detail-oriented this is not a remote position. Office located in Mission Valley Required Skills: • Office 365/Azure • Active Directory/Group Policy • Windows 2016/2019/2022 Server • Technology troubleshooting. • Excellent analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Knowledge of Windows and networking. • Strong knowledge of networking, routers, switches, firewalls, Domains, DNS, DHCP, Subnetting, and working with ISPs. Preferred Experience: • Virtualization (VM-Ware, Microsoft) • Command line level knowledge of Linux OS • Strong Verbal and communication skills. • Well organized and Customer Service skills
$65,000-75,000/year
Craigslist
Auto Repair Techician (Van Nuys, CA)
5918 Kester Ave, Sherman Oaks, CA 91411, USA
About Us: Our Lube Center in Van Nuys is dedicated to providing fast, reliable, and high-quality automotive service to our customers. We are looking for a skilled and motivated Auto Repair Technician to join our team full-time. Position Summary: The Auto Repair Technician will perform a wide range of vehicle maintenance and repair tasks. This role requires both technical expertise and a customer-focused mindset to ensure vehicles are serviced efficiently and customers leave satisfied. Key Responsibilities: • Perform oil changes, filter replacements, and fluid checks on various vehicle makes and models • Conduct brake service (pads, rotors, etc.) • Replace engine and cabin air filters • Perform spark plug replacements and other routine maintenance • Diagnose and repair automotive issues, including suspension work • Inspect vehicles for additional service needs and communicate findings clearly to customers • Use power tools and equipment safely and efficiently • Maintain an organized and clean work environment • Monitor and track inventory supplies Qualifications: • Experience in vehicle maintenance and repair (preferred) • Bring your own tools • Ability to perform oil changes, brake work, and basic automotive repairs • Strong problem-solving skills and attention to detail • Excellent communication and teamwork abilities • Ability to thrive in a fast-paced, high-energy environment • Valid driver’s license required How to Apply: If you are passionate about cars and providing great service, we’d love to hear from you! Apply by sending your resume to careers@bellagioexpresscarwash.com.
$20/hour
Craigslist
Audio Electronics Technician (Watertown)
786 Mt Auburn St, Watertown, MA 02472, USA
We are looking for an Electronic Technician for a consumer and professional audio repair role. An ideal candidate would be someone who is passionate about Hi-Fi and pro audio. We don't require licenses, degrees or certificates, but you should have a working understanding of component level repairs, desire, and be able to follow instructions carefully and have good attention to details. Qualifications should include: Ability to read circuit schematics, operate typical audio test equipment, have excellent soldering skills, and be familiar with all kinds of hand tools. Experience servicing audio and/or video equipment, either consumer or professional. At this time we are looking for an experienced bench tech, but also need assistance to help with a range of daily business, customer email and parts orders etc. and would consider training the right person who is truly interested and dedicated, and wants to learn the audio business. Trainees should expect a 2-5 day trial period. Duties will include (supervised) repair service and calibration of Stereo Receivers, Amplifiers, CD Players, Turntables, Tube Equipment, Compressors/ FX Processors, and others. We are presently preparing to sell some equipment through eBay and Reverb, therefore knowledge of these platforms can be a plus. Look at our website to see the range of business. https://www.audioproz.com Call us directly at Audio Pro (617) 926-8020 (12 noon-6PM) and ask for Vince. Pay will be commensurate with knowledge. Resumes accepted via email but please call us directly.
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.