Client Liaison (Remote Position)

Joining Synergex means navigating the career you desire with you in the driver seat. Working alongside other talented and creative minds, your contributions will serve to keep our clients on the cutting edge of technology. Through our expert consulting services, our ever-evolving comprehensive suite of products, and our top-notch developer support, Synergex ensures every single one of our customers – from global Fortune 100 companies to local businesses – has the tools and support needed to take their business to the next level. This is what we’ve been doing for over 45 years, and none of it would be possible without our awesome team – and that’s where you come in. The Synergex Application Support Team is looking for an Application Support Specialist. As an Application Support Specialist, you will partner with team members to help Synergex provide top tier support for our customers applications. You will do this by managing support cases, taking customer calls, writing documentation, and working with developers on new features and bug fixes. Job Description: The Application Support Specialist provides exceptional application support to Synergex customers worldwide. Responsible for the day-to-day management of support cases, customer application updates, writing documentation for internal and customer use, ensuring that support cases are responded to and resolved according to Service License Agreements (SLAs). Requirements Essential Duties and Responsibilities Have superior customer centric focus with a proven ability to thoroughly resolve customer inquiries via phone, video calls, ticketing system, and email. Identify, research and resolve application and technical issues related to supported applications. Identify and escalate cases requiring a higher level of support Document, track and monitor issues in company provided application to ensure timely resolutions, meeting or exceeding customer SLAs. Perform quality assurance (QA) on documented bugs and new functionality. Learn new applications and business domains to expand professional knowledge Ability to multitask, prioritize and perform effectively under tight deadlines and time constraints. Expected to be self-directed, self-motivated, able to establish priorities and to work both independently and in a team environment. Expected to contribute to a technical knowledge base and write technical documentation for internal use and write technical/instructional documentation for customers Demonstrate patience, adaptability, and resourcefulness in all interactions with internal and external stakeholders Participate in a rotating after-hours support schedule, including nights and weekends. Infrequent travel may be required when providing onsite support of software. Job Requirements Must haves: High school diploma, GED, or equivalent. 1 to 3 years' experience with Application/Customer Support. Knowledge and experience with basic computer functions and systems (Windows). Knowledge and experience with Microsoft Excel and Word applications. General knowledge of programming concepts, software development cycles (SLDCs) and associated tools and platforms. Excellent communication skills, both verbal and written; strong interpersonal skills. Ability to understand application issues and articulate industry operational/technical solutions. Strong prioritization skills. Exceptional customer service skills. Nice to haves: Experience in end-user support in a help desk environment. Software application installation experience. Familiarity with one or more general purpose programming languages including but not limited to: Synergy. Job Essential Functions Work Location In-Office & Hybrid Options: Opportunities to work in the office or a combination of remote and in-office (hybrid) are also available based on preference and business needs.   Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged Periods of Sitting or Standing: Ability to sit or stand at a desk workstation for extended periods during the workday. Manual Dexterity: Proficient use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Visual Abilities: Adequate vision to read and interpret data on computer screens and printed materials. Hearing and Speech: Clear verbal communication skills for virtual meetings and phone conversations; ability to hear and understand spoken information. Cognitive Functions: Ability to concentrate, analyze data, and make decisions with minimal distractions in a remote work environment. Minimal Physical Exertion: Occasionally lifting or moving items up to 10 pounds, such as laptops or office supplies. Synergex is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.   The base salary hiring range for this position is $45,000 - $60,000 Benefits What Makes Synergex Awesome? Synergex has created a positive, vibrant culture that celebrates initiative and promotes creativity and autonomy. We have established an environment of personal growth through our support of education and professional development and our onsite and remote wellness offerings. We have: Loyal, enthusiastic customers who appreciate our role as their technology partner. A stable, profitable, long-standing business with a culture that values work-life balance. A variety of fun opportunities to connect with your coworkers both virtually and in-person. Access to employer-sponsored wellness programs. A comprehensive benefits package including:  Comprehensive health plan that includes medical, dental, and vision insurance.  Employer-paid long-term care, life, and AD&D coverage.   13 paid holidays.  Generous time off with the ability for PTO to roll over year-to-year.

Posting title says it all I’m looking for someone who is familiar and experienced with replacing and testing of capacitors in Antique televisions post war! I must say that I’m looking for someone responsible and experienced again. I say I am most grateful to hear from anyone with this experience.

If you are looking for a challenging and rewarding career, Hope House is the place for you! If you are seeking a fulfilling career, with numerous opportunities to make a REAL difference in the lives of people, we want YOU! Hope House is a substance abuse treatment provider who strives to save lives, recover hope and restore families to those suffering from Substance Abuse Disorder. We are committed to making sure that all staff members feel like they make a difference and are a part of our team! Hope House Inc. has a reputation as one of the top employers in the Greater Capital Region of New York. Shift: This is a Full-Time position. (In-person position - no remote or hybrid work) Position Reports to: Associate Director of Operations & Facilities Job Status: Non-Exempt/Hourly Compensation: up to $27.261 per hour Essential Duties/Responsibilities: Provides technical support to end-users in a timely and professional manner, including diagnosing and resolving hardware and software issues. Install and configure computer software and hardware. Troubleshoot and resolve network connectivity issues, including working with internet service providers and telecommunications vendors. Maintains and updates company website as needed. Develop and maintain documentation for hardware and software configurations, procedures, and user guides. Provide training and support to end-users on software applications and computer usage. Administer and maintain network and application end user accounts, permissions, and access rights. Maintains client confidentiality as per 42 C.F.R. Part 2 and 45 C.F.R. Parts 160 &164 (HIPAA). Adheres to the CASAC Canon of Ethical Principles and the Justice Center Code of Conduct. Participates in mandatory training as scheduled. Stay current with industry trends and advancements in technology. Other duties as assigned. Requirements Education and Training: Degree in Computer Science, Information Technology, or related field preferred. 3+ years of experience in IT support or related field preferred. Valid Driver's License and Reliable Transportation to travel to various Hope House programs throughout Albany and Troy. Excellent problem-solving and troubleshooting skills. Excellent communication and customer service skills. Strong technical knowledge of computer hardware, software, and networking. Ability to work independently and in a team environment. Ability to prioritize and manage multiple tasks simultaneously. Physical Demands: This position may require lifting and carrying up to 50 pounds, as well as extended periods of sitting, standing, and working at a computer. Benefits 11 paid holidays per calendar year Vacation, Personal, and Sick Time (up to 200 hours per year to start) Medical, Dental, & Vision Insurance Flexible Savings Account & Health Savings Account depending on medical plan AFLAC Supplemental Benefits Benefit Buyout option if coverage is waived Voluntary Short-Term Disability & Life Insurance Company paid Life Insurance Policy at two times annual salary Company funded Retirement Plan 401k option to further save for retirement Tuition Reimbursement Program Partnership with Maria College – 40% discount on the CASAC program and various bachelor degree programs for employees, spouses, domestic partners, and dependents Assistance with CASAC and/or Licensing Applications/Exam EAP Program for you and your family Legal/ID Shield Insurance

Nationwide Service Company is adding an electro-mechanical resident tech to their team immediately. The position will be based in the Jefferson City, Missouri area. This is an opportunity for someone with strong mechanical skills and basic electrical knowledge to secure an entry level position with growth opportunities. Initial job will consist of providing preventive maintenance and interim repairs at customer sites primarily in Jefferson City, Missouri area. Our company has an east coast training center where you will be trained on the products you will be servicing. We hire staff based on their skills, adaptability and potential long-term contributions to the company. To be one of the first considered - please reply and attach a resume.

Enterfusion is seeking an enthusiastic IT Help Desk Technician to join our growing team! As an IT Help Desk Technician, you will serve as the initial point of contact for clients facing technical difficulties. Your role will be essential in delivering prompt and effective troubleshooting assistance, ensuring client satisfaction, and promoting a productive technical atmosphere. Your practical technical skills and problem-solving expertise will be vital in helping us sustain seamless operations across the organization. A successful Help Desk Technician will have the capability to troubleshoot both software and hardware issues, possess extensive knowledge of computer software and hardware, and demonstrate outstanding customer service abilities. As the first point of contact for customers, the Help Desk Technician must be adept at accurately prioritizing tickets. This role is situated in a dynamic work environment that offers employees the chance to tackle challenges and gain experience with new and evolving technologies. Requirements KEY RESPONSIBILITIES: Provide technical support via phone, email, and in-person. Troubleshoot hardware/software issues for desktops, laptops, and mobile devices. Assist in setting up new employee workstations and documenting solutions in the ticketing system. Escalate complex issues to senior IT staff. Help with software upgrades, maintain IT equipment inventory, and assist in procurement. Participate in IT projects to enhance operational efficiency and prioritize service tickets. Configure computers, software, and networks; upgrade hardware and remove viruses. Ensure proper backups to prevent data loss and troubleshoot various IT problems. Administer servers, desktop computers, printers, network devices, and perform software deployments. Recommend hardware devices to the sales team and perform other duties as assigned. QUALIFICATIONS: 2+ years of desktop support and remote troubleshooting. Strong technical knowledge of computer systems, mobile devices, and tech products. Familiarity with Windows and macOS, and common software applications. Exceptional teamwork, communication, and customer service skills. Efficient troubleshooting and problem resolution abilities. IT certifications (e.g., CompTIA A+) are desirable. Working knowledge of Microsoft Office tools. Excellent written and verbal communication. High attention to detail and phone etiquette. Experience supporting at least one of the following: AWS cloud services (S3, EC2, VPC) or Microsoft Azure. Windows 2012 Server or newer Active Directory. Troubleshooting enterprise network equipment. VoIP technologies (Asterisk, Switchvox, Cisco Unified Communications). Ubiquiti or Cisco Wi-Fi troubleshooting. Microsoft O365 management and migrations. Windows 10 or 11 Desktop OS support. WORK ENVIRONMENT: This position is based in our downtown Orlando office, offering a collaborative workspace and opportunities for professional growth. TRAVEL: The position is based in downtown Orlando and may require some planned travel around Florida and other states which would total up to 25% of workdays. JOB TYPE: Salary, Full-time, Non-exempt HOURS: The Help Desk Technician is a non-exempt, salaried position which is expected to work 40 hours per week. JOIN OUR TEAM! If you are looking to establish your career in IT and become part of a vibrant team dedicated to providing high-quality technical support, apply today to become a valuable member of Enterfusion! Benefits COMPENSATION: Annual salary of $48,000-65,000/year commensurate with experience as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) – Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance – Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance – Company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance – Income protection benefits provided. ✅ SIMPLE IRA – Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning – Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success! 🚀

Exceedio is a managed services provider located in Scotts Valley with a client roster that includes non-profit organizations, community clinics, government agencies, and local businesses. We are a close-knit team that strives to provide our clients with the best service in the industry by managing all system components and advocating for our end-users. Our clients are doing important work both regionally and globally, and we want to make sure that nothing stands in their way. What We Are Looking For We are expanding our support desk and on-site team and want to find people who love talking to customers, are eager to make IT problems disappear, and are fun to work with. We are an inclusive community and encourage applicants of all identities and backgrounds. Recent college graduates are also encouraged to apply. What You Will Do Supporting customers through email, phone and remote access systems Support the customers using those devices both remotely and on-site Monitor systems Maintain knowledge base Stay up to date with industry standards and best practices Qualifications for the Job Incredible customer service and time management skills Excellent troubleshooting skills Experience working on a team Desktop management experience for Windows systems Mobile Device management experience for Android and Apple Experience with O365 and cloud services Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to: regularly sit or stand for extended periods of time; regularly use a telephone, keyboard, and monitor; occasionally lift and/or move up to 25 pounds. Compensation Competitive wages based on experience: $41,600.00 to $56,160.00 /year Full medical Child dental 401k with 4% match   How to Apply Please send a resume to resumes@exceedio.com. For more information about our company, please check out our website.