Washington Help Desk & IT Support Job Listings

Craigslist

CUSTOMER SUPPORT

1640 New Jersey Ave NW, Washington, DC 20001, USA

CUSTOMER SUPPORT FOR A REAL ESTASTE COMPANY

Negotiable Salary

Craigslist

AV Technician

414 E Diamond Ave, Gaithersburg, MD 20877, USA

Pay: $30.00 - $45.00 per hour Job description: Now Hiring: Audio Visual (AV) Technician We are seeking a skilled Audio Visual Technician with hands-on experience in cable pulling and termination to join our growing team. The ideal candidate will have a strong understanding of AV systems installation, be detail-oriented, and take pride in delivering high-quality work on every job site. Responsibilities: Pull, route, and secure AV cabling (Cat5/6, speaker wire, coax, etc.) Terminate and test cables to ensure proper connectivity and performance Assist with installation and setup of AV systems, including projectors, displays, speakers, and control systems Read and interpret scope-of-work documents Maintain a clean and organized work environment on job sites Qualifications: 1+ years of experience in AV installation or low-voltage cabling Proficient in cable pulling, dressing, and termination Familiar with common AV connectors (HDMI, XLR, RJ45, BNC, etc.) Ability to work independently or as part of a team Reliable transportation and basic tools required Compensation: Competitive pay based on experience. Opportunities for overtime and advancement. Location: DMV AREA Let me know if you’d like to tailor this for a specific project, city, or company name. Job Types: Full-time, Part-time, Temporary Schedule: 4 hour shift 8 hour shift

Negotiable Salary

Craigslist

Inside Sales (Columbia Maryland)

3528 Font Hill Dr, Ellicott City, MD 21042, USA

Eastern Tech Corporation is looking for a Dynamic person to come in on the ground floor and work with the new owner. Company has been in business for 44 years. ETC is a manufacturers Representative company specializing in Microwave and Electronic components. Our Customers are NSA, NRL, Northrop Grumman, John Hopkins, NASA, Lockheed Martin, Textron and many others in the area. You will be working with Buyers, Engineers, Program Managers , Material Managers. This position will take you to a new level in the advancements of your career. You have to be able to multi-task, you will be working with excel spreadsheets, CRM's emails and on conference calls so you need to be organized.. We are looking for someone that wants a career in a industry that never slows down. The Defense budget is over $860 billion a year so you have good job security. We will be training for over a year. A lot to learn.

Negotiable Salary

Systems Support Specialist - Law firm exp. Required63393525451649123

Workable

Systems Support Specialist - Law firm exp. Required

Washington, DC, USA

Responsibilities: Resolves workstation issues throughout the organization to maximize firm-wide productivity Acts as a resource to the other IT groups by assisting with workstation, application, and testing. Provides on-site and remote end users support for all issues involving firm provided hardware (desktop, laptop, and mobile) and software in a timely and efficient manner. Provides multimedia meeting support as necessary to assist the Audio/Visual Support team, including the support of projectors and video & teleconference systems in a timely and efficient manner. Responds to telephone, email, and in-person requests for technical support; including monitoring and responding to questions directed to assigned office IT GROUP e-mail alias. Tracks, documents, monitors, and completes all issues in IQ-track to ensure timely and effective resolution, escalating to others in IT Support and overall IT as necessary to realize issue resolution. Works with staff and attorneys to ensure that they understand how to use the technology tools available to them, to enable them to realize the highest level of productivity by minimizing recurrence of use-related issues. Provides comprehensive incident support for customers at varied locations, including in-person, remote, and home office (as needed), including rapid problem resolution followed by root cause analysis and knowledge transfer by notifying others as appropriate based on problem documentation and escalation procedures. Runs diagnostic tests to isolate system problems and makes recommendations for potential solutions. Installs, maintains, and upgrades equipment and its associated infrastructure as needed; investigates hardware problems and performs repairs as necessary; responds to equipment setup requests in a timely and proficient manner. Maintains inventories and interacts with vendors as necessary to contract technology supplies and services. Develops instructions and procedures for software installations and configurations, enabling knowledge sharing across the department. Performs daytime, evening, after-hours, weekend, holiday, and/or emergency closure end user support as necessary, which may require short notice to travel to the office outside of normal business hours; participates in rotating on-call coverage with other team members. May occasionally visit assigned offices to provide onsite assistance and inventory tasks as needed with short notice. Requirements 5+ years of experience in Windows workstation implementation, management, and support Current certifications in relevant technologies such as Microsoft Windows 10 MCSA, CompTIA Network+ and A+ Experience using and supporting Windows; MS Office and MS Office 365; SharePoint, Teams, Zoom, and Skype for Business; and document management systems such as NetDocuments required Basic knowledge of Networking in an MS Server 2008 or 2012 environment required Experience with basic laptop and printer repairs and ability to replace basic components of a PC, Laptop, and Printer required Experience using and supporting video conferencing equipment preferred Experience with Citrix, PGP, Elite, Carpe Diem, Aderant and Relativity is a plus

Negotiable Salary

Help Desk Technician / Technical Engagement Network (TEN)63499787472643124

Workable

Help Desk Technician / Technical Engagement Network (TEN)

Arlington, VA, USA

Technical Engagement Network (TEN) Help Desk Technician Location: Arlington, VA Must have an active Secret Clearance Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyberattacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services. Node is seeking Technical Engagement Network (TEN) Help Desk Technicians to support this critical customer mission. Responsibilities: - Serve as the first-level Help Desk for the TEN Lab’s systems and accounts - Assist new user setup of equipment, accounts and tools - Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner - Create and maintain accurate Tickets for Help Desk activities - Good problem solving skills - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database. - Provide support for systems administration tasks such as patching, updating, and maintaining network infrastructure - Provide insight and updates to lab standard operating procedures (SOPs) and Work Instructions - Provide support for TEN Accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook to users Requirements Required Skills: - U.S. Citizenship - Must have an active DoD Secret clearance, TS/SCI clearance is preferred - Must be able to obtain DHS Suitability - 1+ years of directly relevant experience - Experience with multiple operating systems, to include Windows, Linux/Unix & MacOS - Proficiency and proven capability in the following areas: - Asset management practices and principles - Help Desk ticket processing and procedures - Good Customer support - Ability to keep detailed notes - Must be able to work collaboratively across physical locations Desired Skills: - Experience with writing technical procedures and standard operating procedures - Virtualization automation and optimization - Experience with Virtual Private Networks (VPN) - Experience with virtual desktops (Citrix, VMWare) Required Education: BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 3+ years of directly relevant experience. Desired Certifications: - Security+ Company Overview: Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact. Our Core Values help us in our mission. They include: OUR CORE VALUES Identifying the~RIGHT PEOPLE~and developing them to their full capabilities Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence Our mantra is “~Simple*Secure*Speed~” in delivery of innovative services and solutions Benefits Medical Dental Vision Basic Life Long Term Disability Health Saving Account 401K Three weeks of PTO 10 Paid Holidays Pre-Approved Online Training

Negotiable Salary