Real Estate Operations Coordinator

The EVP, Client Partnerships will champion a unified, best-in-class client experience across Mod Op’s diverse strategic business units. This senior executive will drive consistent, strategic, client-first service delivery across full-service, digital, B2B, and B2C teams.  As Mod Op evolves into a truly integrated agency under the “One Mod Op” model, the EVP will align account and project management teams under a unified, client-first vision, providing the clarity, consistency, and leadership needed to deliver exceptional client outcomes that drive growth, retention, and profitability.  Essential Functions Client Experience Strategy & Leadership   Define and implement a scalable, client-first strategy that balances consistency across SBUs with flexibility for client needs.  Champion a unified “One Mod Op” vision that delivers seamless, integrated solutions.  Lead, evolve, and standardize Account Management (AM) and Project Management (PM) functions with clear roles, KPIs, onboarding, and training.  Cross-SBU Growth & Collaboration   Break down silos and incentivize cross-selling of integrated solutions.   Align pricing, scoping, and delivery to support multi-service engagements.   Partner with SBU and Growth leaders to align goals and metrics with overall revenue and client satisfaction targets.   Drive shared purpose among previously siloed teams to deliver integrated, client-first solutions.  Team Leadership & Development  Build and lead a high-performing Client Services organization spanning Account Managers, Client Success leaders, and Project Managers.  Lead the transition from fragmented, SBU-specific teams to a unified Client Services group with shared standards and culture.  Recruit, develop, and retain top talent with consultative selling, strategic client leadership, and strong business acumen.  Implement onboarding, training, and performance management programs that promote consistency, accountability, and growth.  Operational Excellence   Design and roll out unified processes and systems for managing the entire client lifecycle—from lead to close to delivery.  Standardize tools, processes, and reporting to reduce duplication, errors, and forecasting gaps.  Collaborate with Growth, Finance, and Technology teams to ensure systems enable client-first goals.  Client Feedback & Continuous Improvement   Establish structured client feedback programs, including NPS, win/loss interviews, and leadership check-ins.   Use client feedback to inform service development, training, pricing, and operational improvements.   Regularly share insights and recommendations with Executive Leadership.   Develop a strategic plan for Client Partnerships to drive cross-selling of Mod Op’s full suite of services (creative, technology, media, events).   Recruit, structure, and lead a senior account and project management team capable of managing complex, multi-channel client relationships.   Establish operational processes, reporting, and KPIs to manage SBU performance and client outcomes.  Key Goals / Success Measures   Consistent, high-quality client experience across SBUs   Improved client satisfaction scores (NPS, retention)   Increased cross-SBU revenue and multi-service adoption   Significant organic growth through better cross-selling and consultative client leadership   Successful unification of disparate SBU teams into an aligned, client-first Client Services organization   Reduced operational inefficiencies and duplicative work  Strong employee satisfaction and retention in AM and PM roles  Aligned, client-first growth processes and systems  Requirements Required Experience & Expertise  15+ years of senior account leadership at a large, growing agency, with success in entrepreneurial environments.  Proven ability to lead cross-functional teams spanning digital, traditional, B2B, and B2C service lines.  Experience leading client service organizations of 40+ people, ideally spanning multiple service lines or business units.  Track record of growing key accounts, driving cross-sell/upsell, and improving client retention.  Experience unifying AM and PM functions under consistent, scalable client experience frameworks.  Experience building or leading a PMO is a strong plus, with the ability to align project and account management practices.  Demonstrated skill in building and maintaining executive-level client relationships with industry gravitas and trust.  Adept at navigating and uniting strong, diverse personalities toward shared goals.  Comfortable driving change in complex, matrixed agency environments.  Leadership Style  Empowers teams with clear roles, goals, and accountability.  Skilled at unifying diverse teams into a high-performing, client-focused organization.  Capable of building alignment and buy-in across business units.  Hands-on leader who is both strategic and operationally savvy.  Skills & Competencies  Exceptional communication and stakeholder management  Expertise in consultative selling and growth strategy  Deep understanding of client lifecycle, account management, and project management best practices  Change management experience, especially in complex or acquisitive environments  Strong financial acumen to manage budgets, pricing, and profitability  Travel  Depending on location, this position requires up to 15-20% travel to other offices.  Benefits Health, dental and vision benefits 401k plus matching Life Insurance Generous time off plus December holiday closure When asked what they love about working at Mod Op, we hear: “I feel I can be myself at work and it’s fun!” -MV “The caliber of the clients/brands we work with, knowing your work is seen by thousands of people, in many cases across the world.” -JC “We actually create videogames!” -AC “We have an all-star team, and it’s like playing in the pro-bowl every day!” -MW “Opportunities to always learn from and work with the best and the brightest.” HW “Mentors and opportunities for growth.” -KB   Mod Op believes in teamwork, client collaboration, powerful storytelling, stunning design and thoughtful problem-solving. Our clients represent a breadth of industries, and every project presents new and interesting challenges. We would love for you to join us! Mod Op, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Join City Wide Facility Solutions in Southwest Los Angles as a Night Operations Manager and oversee the nightly execution of janitorial services across multiple sites and recruitment of new vendors and contractors. This role is perfect for those with a background in janitorial operations, who excel in ensuring compliance and maintaining high standards of cleanliness and client satisfaction. Why Join City Wide? Critical Leadership Role: Directly influence our operational success by managing and ensuring compliance with janitorial contracts during the night shift. Dynamic Work Environment: Manage a variety of sites, interacting with different teams each night, ensuring that operational standards are met consistently. Career Growth: With City Wide's commitment to internal promotion and professional development, your career trajectory has substantial room to advance within our organization. Key Responsibilities: Contract Compliance and Quality Assurance: Ensure that all cleaning crews adhere to contractual obligations by conducting regular site inspections and audits. Team Coordination and Training: Direct and train night-time cleaning crews, providing them with the guidance needed to meet and exceed our service standards. Operational Planning and Workload Management: Help workload the building by assessing needs, scheduling tasks, and allocating staff effectively to ensure efficient operation and compliance with service standards. Problem Resolution: Address and resolve any issues or complaints from clients promptly, maintaining high client satisfaction. Operational Reporting: Maintain diligent records, including nightly recaps and compliance reports, to ensure all tasks meet our strict guidelines. Sourcing and Recruitment: Search and recruit new building maintenance contractors to join our approved vendor list We Offer: Competitive pay, bonus and commission package, and benefits. Opportunities for professional growth within a supportive company culture. Training and development programs tailored to enhance your leadership and operational skills. Metrics for Success: Conduct 1-3 inspections per account each month to ensure compliance. Resolve any complaints or requests from clients within 24 hours. Ensure all morning inspection tasks are closed within 48 hours. Achieve 100% on sending nightly recaps to document activities and compliance status. Become a pivotal part of City Wide Facility Solutions by ensuring our standards are upheld every night. Apply today and step into a role where your expertise in janitorial services and commitment to excellence will be highly valued and rewarded. Requirements High school diploma required or equivalent experience in commercial janitorial services industry. Three years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations. Proven experience in janitorial supervision, with a strong focus on quality control. Excellent leadership and time management skills. Familiarity with cleaning equipment and technologies. Ability to work independently and make informed decisions. Bilingual abilities are advantageous but not required. Strong planning, organization skills, and attention to detail. Excellent communication and interpersonal skills. Must be innovative and strive for continuous process improvement. MS Office, Internet skills required We believe character and attitude is a much more effective indicator of success in this role than any kind of prior experience. If you are trustworthy, energetic, and detail-oriented, we would love to have you join us in building our team together. Bilingual in Spanish is a must, and previous experience managing contractors / vendors are helpful. Benefits Paid Training Car Allowance Company cell phone Dental & Vision options Life Insurance Health Insurance Paid Vacation Accrual

The Nevada State Contractors Board is seeking a qualified candidate for the position of Compliance Investigator. Successful candidate will be investigating complaints against licensed and unlicensed contractors involving alleged violation of Nevada law that may involve workmanship, financial matters, and administrative violations. Duties and Responsibilities May Include, But Are Not Limited To:  Respond to complaints from consumers, contractors, suppliers, or public agencies.  Investigate workmanship standards, failure to pay allegations, and various administrative violations related to residential and commercial construction projects.  Gather and evaluate evidence such as contracts, bid documents, workmanship standards, building permits, business license information, worker’s compensation and Employment security records and any other relevant documentation.  Coordinate possible case resolution by conducting meetings and facilitating other corrective action.  Prepare investigative memorandum and other investigative reports as required.  Prepare, read, and understand legal and court documents and indentify case relevant information.  Identify situations in which life/safety hazards exist and quickly coordinate appropriate jurisdictional authority and corrective action.  Prepare case files for disciplinary proceedings and testify at administrative and judicial hearings. Requirements Qualifications:  Be at least 21 years of age, a citizen of the United States and possess a valid Nevada Drivers license and be insurable as a driver under a motor vehicle liability.  Possess four (4) years of full-time work experience conducting investigations or building inspections; or a Bachelor’s degree from an accredited college or university with a major in pre-engineering, construction inspection, construction technology or related area of study; or the equivalent combination of training, education and experience.  Demonstrate knowledge of the provisions of NRS 624 and the building codes for use in Nevada.  Complete annually at least 16 hours of training related to construction. Comply with the Code of Ethical Standards as prescribed in NRS 281A.400 and submit to the Board a completed set of fingerprints and written permission authorizing the Board to submit those fingerprints to the Nevada Records of Criminal History for submission to the Federal Bureau of Investigation for its report policy obtained by the Board.  The successful candidate must successfully pass the Construction Management Survey Exam (CMS), administered by the NSCB within the first year of employment. PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must be able to move safely about construction work sites. Mobility to work in a typical office setting, use standard office equipment, operate a motor vehicle to attend meetings and inspect properties; strength and stamina to inspect various residential, commercial, and industrial properties or other facilities; vision to read printed materials and computer screen; and hearing and speech to communicate in person or over the telephone.  Frequently required to talk or hear; stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; regularly lift and/or carry up to 10 pounds; frequently life and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job included close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Benefits SALARY AND BENEFITS Position Salary Range: is $60,000 - $84,261 annually. Benefit package includes Medical, Dental, Vision, 401(a) and 457(b) pension plans. The Board is a quasi public agency and employees are not participants in the P.E.R.S. retirement program. Send resume to: recruit@nscb.state.nv.us.

Collections Account Manager          Do you have a background in management, sales, customer service, customer retention, call center, collections, or a related field?  Would you enjoy earning a great income while helping customers with an industry-leading credit program? Growing national automotive consumer finance company! Collections Account Manager career opportunity! Rewards for Collections Account Manager:                   $18.00 -$22.00 hour + monthly bonus up to $2,000.00! Annual compensation: $50,000.00 - $70,000.00 Great benefits & paid time off Career growth to Manager or Specialist Industry-best customer program 36 years in business Growing national company      Responsibilities for Collections Account Manager:                 Collections account management Assist with lending/credit origination   Help ensure branch compliance   Demonstrate a high level of customer service  Work with consumer finance software Attend ongoing training classes       Hours for Collections Account Manager:                 Full-time (40 hours) 100% onsite No Sundays Work most Saturdays (shorter day) with a weekday off Location hours: Monday - Friday 9-7, Sat 9-4 Shifts will vary Overtime as needed (OT pay) Collections Account Manager Requirements:                 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience Good communication, computer & customer service skills Able to work the hours listed & 100% onsite Able to pass a background check   Keywords: Collections, Customer Retention, Call Center, Collection, Consumer Finance, Credit, Lending, Account Management, Portfolio Management

Finexio is the leader in AP Payments as a Service, the leading embedded payments approach for business the business payments.   Finexio simplifies the way businesses process and receive B2B payments by integrating electronic payments and cash flow improvement solutions directly into customers’ accounts payable and procurement software. Our vision is a world in which finance leaders only have to decide “what” to pay- Finexio’s software seamlessly handles the “how” and the “when”. We are growing 250+% per year and are a leading disruptor in the B2B Payments and Fintech industry. The company has raised over $65m in investment and is backed by investors JP Morgan, Discover, NBH Bank, Mendon Venture Partners, and Valley Bank.  These investors believe in the mission and technology so much so they are also customers and partners.    The Client Operations Associate is responsible for delivering extraordinary customer experience that serves as a differentiator by responding to inquiries, requests and general customer correspondence in a professional and timely manner. It is expected that the Client Operations Associate will be able to independently bring most customer questions to a resolution or, when necessary, act as a liaison between the customer and various internal partners to resolve more complex customer requests or issues. This is a fast-paced environment, and this job requires the ability to adapt to a changing environment. The ideal candidate will have customer support experience within the financial sector and understands accounting. If you live to make customers happy and successful, then you may be the right person for this job! What You’ll be doing Drives the success of Finexio’s customers including program management, customer service/support, training Develop strong knowledge of the accounts-payable processes and pain points. Focus on what the customer wants and needs and effectively communicate that to our team so that we can better serve our customers Maintains an understanding of customers’ immediate, short, and long- term business needs in order to protect, retain and increase revenues Inform product/sales of customer needs/requests Develop and maintain a strong working knowledge of Finexio’s solution Provide creative ideas to customer challenges and opportunities Work to resolve customer inquiries in a timely manner Facilitate the collection of information and documents as needed from customers to ensure a successful program. Educate customers on best practices, and processes Provide product training and documentation to customers Work cross-functionally with other teams and departments to ensure resolution of case inquiry is seamless Build strong, positive relationships with client base Requirements Experience Desired Excellent written and verbal communication skills. Strong Attention to Detail. Goal driven and results oriented. Must show empathy and take accountability in all that you do. Ability to multi-task and stay organized while maintaining a pipeline of projects/follow up. Highly collaborative with clients and internal partners to achieve business goals. Natural relationship building- will need to develop both internal and external. Successful time management and work prioritization. Ability to anticipate client needs and develop plans to address in a timely manner. Experience working with Microsoft Office Suite. Qualifications Bachelor’s degree in business or marketing/communications. Equivalent work experience preferred. 2 to 4 years’ experience in technology related business, customer contact experience preferred. Knowledge of banking and payment-related products preferred. Knowledge of Salesforce/Service Cloud preferred. Benefits Why You’ll Love Working at Finexio: Culture: We are a humble, client-first team that is focused on collaborative data-driven success. Speed: We move fast, love new ideas and give you the opportunity to push your limits. Growth: We are expanding rapidly into new markets, launching new services and creating a world-class company What We Offer: The chance to work in a fast-paced start-up environment with experienced industry leaders An environment where you can dive deep into the latest technologies and make a real, measurable impact Employee Engagement – Quarterly virtual team building activities and monthly team lunches Competitive salary and stock options Medical, dental, and vision Unlimited Vacation Policy

About Gadge USA Founded in 1993, Gadge USA is a national packaging supply and supply-chain solutions company with a comprehensive distribution network and a commitment to customer excellence. We manage packaging portfolios across multiple categories, paired with scalable service models that improve operational performance for our customers. Our mission—Always Packed with Commitment®—guides how we build long-term partnerships and deliver meaningful value across industries. We are seeking a Chief of Staff, to serve as a strategic partner to the President/CEO and serve as an internal leader focused on strategic execution, executive alignment, operational execution, and high-priority enterprise-wide initiative support. The Role This is a high-impact role designed to translate vision into action while enhancing organizational alignment at the highest levels. In this role, you will serve as a key integrator across the Corporate Executive Team (CET), driving clarity, prioritization, and accountability for company-wide initiatives. You’ll operate seamlessly between strategy and execution—zooming out to shape cross-functional plans and zooming in to remove obstacles, streamline decision-making, and ensuring consistent follow-through. Your influence will reinforce executive focus, increase operational velocity, and strengthen communication across the organization ensuring Gadge stays agile and aligned while the Company continues to scale. This position will have operational authority and visibility across the organization playing a key role in how strategic decisions are translated into action. You will support the President / CEO on the development, review, and coordination of key commercial agreements—including supply agreements, customer agreements, and sales agreements—ensuring alignment with company goals, risk management practices, and operational readiness. You will be trusted to: ·         Lead and manage company-wide initiatives ·         Coordinate across departments to ensure proper handoffs and follow-through ·         Surface issues, frame recommendations and drive timely resolution ·         Shape internal communication and rhythm of the department leaders ·         Build credibility through operational excellence, strong relationships and appropriate use of discretion What You’ll Be Responsible For: Strategic Alignment & Initiative Management Support implementation of company-wide goals and departmental OKR’s and MBO’s Translate strategic goals into actionable roadmaps across departments Lead cross-functional projects, ensuring accountability and milestone delivery Surface risks early, structure recommendations, and drive timely well-informed decisions Executive Operations & Meeting Cadence Design and manage the CET operating rhythm (weekly check-ins, monthly "Engadgement" sessions, quarterly off-sites) Develop and maintain structured meeting agendas, drive follow-through, and ensure alignment Lead planning and execution of internal leadership meetings and strategic sessions Coordinate CEO travel and calendar activities  Communications & Liaison Work Act as a key liaison between the President/CEO, CET, and department leaders Prepare executive briefing materials, decision memos, and business review presentations Ensure all communication aligns with Gadge’s mission, core values, and strategic objectives Process Improvement & Information Flow Build efficient workflows that enhance visibility and responsiveness Help develop and implement reporting mechanisms and dashboards that improve performance tracking and desired outcomes Collaborate with VP Organizational Development & HR, and department leaders to align communication, talent strategy, and execution of company-wide initiatives. In Your First-Year, Success Looks Like Unified OKR and MBO systems with consistent reporting touchpoints across all departments Optimized CET meeting cadence; executive rhythm operating with stronger focus on execution, outcomes and time efficiency High-priority initiatives tracked and delivered on time with strong cross-functional engagement and minimal roadblocks Recognition as a trusted, discreet partner who enhances CEO bandwidth and enterprise execution without increasing friction Requirements 7–10 years of experience in program management, strategy, operations, or business leadership roles Proven success managing cross-functional initiatives in supply chain, distribution, or service-based industries Strong planning, prioritization, and execution capabilities across multiple initiatives Exceptional written and verbal communication skills and executive presence Demonstrated ability to manage complexity, maintain discretion, and build strong relationships across roles and departments Demonstrated experience moving from planning to implementation with clarity and accountability High discretion, analytical thinking, and ability to influence with appropriate authority Proficient in Microsoft 365 applications including Outlook, Word, PowerPoint, Excel, and Teams. Experienced in leveraging Microsoft Copilot and other AI-driven tools to enhance productivity and streamline workflows. Strong familiarity and experience with a full range of LLMs and their practical applications within business software environments. Preferred Qualifications Experience in post-acquisition integration or enterprise transformation Familiarity with MBO/OKR frameworks or strategic execution systems Background in B2B packaging, logistics, or service-focused industries MBA or advanced degree preferred Change management or project management certification (e.g., PMP, Lean Six Sigma) Benefits Base salary: $130,000–$150,000, commensurate with experience Discretionary annual performance bonus Comprehensive benefits: medical, dental, vision, life, and disability insurance 401(k) with company match and discretionary profit-sharing Paid time off and company holidays On-site role at our Lake Success, NY headquarters with direct exposure to senior leadership Equal Opportunity & Inclusion Gadge USA, Inc. is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. We are committed to building a diverse and inclusive workplace where all employees feel supported and empowered to contribute. We encourage individuals of all backgrounds and experiences to apply.