Manager / Sr. Manager, BizOps (Strategy and Ops)

FULL TIME | 8-HR SHIFT | AM SHIFT  Pay range: $23/hr - $33/hr. We have an opening for an experienced, certified Medical Coder. CCS required. What We Do: Charter Oak Hospital offers compassionate and individualized treatment for mental health and substance use disorders. We believe in a patient-centric approach, where every treatment plan is tailored to meet the specific needs of each person who walks through our doors. What You’ll Do: The coder is responsible for correctly and timely coding of all medical record; manage daily workload, follow up on missing charts, review charts to determine correct procedure and diagnosis codes, and other projects as assigned. Join us in making a meaningful impact in the lives of those we serve!  Aurora Charter Oak Hospital has been delivering Behavioral Health Treatment Services for over 83 years. We are located on 10 acres of beautifully landscaped grounds in Covina, California. Covina is about 22 miles east of downtown Los Angeles, in the San Gabriel Valley, close to 10, 60 and 210 FWY.  EEOC Employer.  Aurora Charter Oak Hospital does not discriminate against any person on the basis of race, color, national origin, sexual orientation, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment.    The company participates in the E-Verify program. Follow the link for additional information. E-Verify: http://www.uscis.gov/e-verify Requirements Education & Experience: ·         Certified Coding Specialist (CCS) required ·         Bachelor's degree preferred with coursework in Medical Terminology/Anatomy and Physiology ·         One year coding experience using ICD-10 and ICD-10 PCS required ·         Psych and Chemical Dependency ICD-10 and ICD-10 PCS experience preferred Benefits Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Magnolia Home Inspections, is looking for a dependable team player responsible for protecting home buyers through accurate and consistent testing. The role of Environmental Technician is a vital support role. Extensive training is provided during your first week of onboarding with ongoing education opportunities as you build your acumen of helping the Magnolia team execute our mission of ‘Protecting, Preparing and Educating Home Buyers.’ In this role you are responsible for setting your daily schedule, professional communication with multiple parties, and performing consistent, accurate testing. The ideal candidate cares about accurate performance as it relates to protecting our clients. The ideal candidate is patient and takes responsibility for maintaining the company vehicle. A large amount of time is spent driving between inspection sites to perform environmental testing in addition to helping onsite with home inspections. The Environmental Technician will be responsible for: · Professional, friendly communication with clients, teammates, and Realtors · Adhering to EPA guidelines · Managing, tracking, and caring for all equipment and applications · Managing test results and uploading with accuracy · Assist Home Inspectors with photographs and documentation · Occasional equipment pick-up on Saturday may be required The Environmental Technician will enjoy: · Technical training · Team support · A consistent work schedule, in a values-driven culture · A long-term position with stability · A company issued vehicle · 7:30am to 3pm work schedule (Monday – Friday) Requirements The successful Environmental Technician candidate will: · Be prepared to spend 3-4 hours driving daily · Pay attention to details · Be required to lift equipment, climb stairs/ladders and occasionally fit into confined spaces Benefits Benefits: Health insurance stipend Paid time off Paid training Team profit-sharing Company truck Flexible schedule Fuel card

The EVP, Client Partnerships will champion a unified, best-in-class client experience across Mod Op’s diverse strategic business units. This senior executive will drive consistent, strategic, client-first service delivery across full-service, digital, B2B, and B2C teams.  As Mod Op evolves into a truly integrated agency under the “One Mod Op” model, the EVP will align account and project management teams under a unified, client-first vision, providing the clarity, consistency, and leadership needed to deliver exceptional client outcomes that drive growth, retention, and profitability.  Essential Functions Client Experience Strategy & Leadership   Define and implement a scalable, client-first strategy that balances consistency across SBUs with flexibility for client needs.  Champion a unified “One Mod Op” vision that delivers seamless, integrated solutions.  Lead, evolve, and standardize Account Management (AM) and Project Management (PM) functions with clear roles, KPIs, onboarding, and training.  Cross-SBU Growth & Collaboration   Break down silos and incentivize cross-selling of integrated solutions.   Align pricing, scoping, and delivery to support multi-service engagements.   Partner with SBU and Growth leaders to align goals and metrics with overall revenue and client satisfaction targets.   Drive shared purpose among previously siloed teams to deliver integrated, client-first solutions.  Team Leadership & Development  Build and lead a high-performing Client Services organization spanning Account Managers, Client Success leaders, and Project Managers.  Lead the transition from fragmented, SBU-specific teams to a unified Client Services group with shared standards and culture.  Recruit, develop, and retain top talent with consultative selling, strategic client leadership, and strong business acumen.  Implement onboarding, training, and performance management programs that promote consistency, accountability, and growth.  Operational Excellence   Design and roll out unified processes and systems for managing the entire client lifecycle—from lead to close to delivery.  Standardize tools, processes, and reporting to reduce duplication, errors, and forecasting gaps.  Collaborate with Growth, Finance, and Technology teams to ensure systems enable client-first goals.  Client Feedback & Continuous Improvement   Establish structured client feedback programs, including NPS, win/loss interviews, and leadership check-ins.   Use client feedback to inform service development, training, pricing, and operational improvements.   Regularly share insights and recommendations with Executive Leadership.   Develop a strategic plan for Client Partnerships to drive cross-selling of Mod Op’s full suite of services (creative, technology, media, events).   Recruit, structure, and lead a senior account and project management team capable of managing complex, multi-channel client relationships.   Establish operational processes, reporting, and KPIs to manage SBU performance and client outcomes.  Key Goals / Success Measures   Consistent, high-quality client experience across SBUs   Improved client satisfaction scores (NPS, retention)   Increased cross-SBU revenue and multi-service adoption   Significant organic growth through better cross-selling and consultative client leadership   Successful unification of disparate SBU teams into an aligned, client-first Client Services organization   Reduced operational inefficiencies and duplicative work  Strong employee satisfaction and retention in AM and PM roles  Aligned, client-first growth processes and systems  Requirements Required Experience & Expertise  15+ years of senior account leadership at a large, growing agency, with success in entrepreneurial environments.  Proven ability to lead cross-functional teams spanning digital, traditional, B2B, and B2C service lines.  Experience leading client service organizations of 40+ people, ideally spanning multiple service lines or business units.  Track record of growing key accounts, driving cross-sell/upsell, and improving client retention.  Experience unifying AM and PM functions under consistent, scalable client experience frameworks.  Experience building or leading a PMO is a strong plus, with the ability to align project and account management practices.  Demonstrated skill in building and maintaining executive-level client relationships with industry gravitas and trust.  Adept at navigating and uniting strong, diverse personalities toward shared goals.  Comfortable driving change in complex, matrixed agency environments.  Leadership Style  Empowers teams with clear roles, goals, and accountability.  Skilled at unifying diverse teams into a high-performing, client-focused organization.  Capable of building alignment and buy-in across business units.  Hands-on leader who is both strategic and operationally savvy.  Skills & Competencies  Exceptional communication and stakeholder management  Expertise in consultative selling and growth strategy  Deep understanding of client lifecycle, account management, and project management best practices  Change management experience, especially in complex or acquisitive environments  Strong financial acumen to manage budgets, pricing, and profitability  Travel  Depending on location, this position requires up to 15-20% travel to other offices.  Benefits Health, dental and vision benefits 401k plus matching Life Insurance Generous time off plus December holiday closure When asked what they love about working at Mod Op, we hear: “I feel I can be myself at work and it’s fun!” -MV “The caliber of the clients/brands we work with, knowing your work is seen by thousands of people, in many cases across the world.” -JC “We actually create videogames!” -AC “We have an all-star team, and it’s like playing in the pro-bowl every day!” -MW “Opportunities to always learn from and work with the best and the brightest.” HW “Mentors and opportunities for growth.” -KB   Mod Op believes in teamwork, client collaboration, powerful storytelling, stunning design and thoughtful problem-solving. Our clients represent a breadth of industries, and every project presents new and interesting challenges. We would love for you to join us! Mod Op, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Join City Wide Facility Solutions in Southwest Los Angles as a Night Operations Manager and oversee the nightly execution of janitorial services across multiple sites and recruitment of new vendors and contractors. This role is perfect for those with a background in janitorial operations, who excel in ensuring compliance and maintaining high standards of cleanliness and client satisfaction. Why Join City Wide? Critical Leadership Role: Directly influence our operational success by managing and ensuring compliance with janitorial contracts during the night shift. Dynamic Work Environment: Manage a variety of sites, interacting with different teams each night, ensuring that operational standards are met consistently. Career Growth: With City Wide's commitment to internal promotion and professional development, your career trajectory has substantial room to advance within our organization. Key Responsibilities: Contract Compliance and Quality Assurance: Ensure that all cleaning crews adhere to contractual obligations by conducting regular site inspections and audits. Team Coordination and Training: Direct and train night-time cleaning crews, providing them with the guidance needed to meet and exceed our service standards. Operational Planning and Workload Management: Help workload the building by assessing needs, scheduling tasks, and allocating staff effectively to ensure efficient operation and compliance with service standards. Problem Resolution: Address and resolve any issues or complaints from clients promptly, maintaining high client satisfaction. Operational Reporting: Maintain diligent records, including nightly recaps and compliance reports, to ensure all tasks meet our strict guidelines. Sourcing and Recruitment: Search and recruit new building maintenance contractors to join our approved vendor list We Offer: Competitive pay, bonus and commission package, and benefits. Opportunities for professional growth within a supportive company culture. Training and development programs tailored to enhance your leadership and operational skills. Metrics for Success: Conduct 1-3 inspections per account each month to ensure compliance. Resolve any complaints or requests from clients within 24 hours. Ensure all morning inspection tasks are closed within 48 hours. Achieve 100% on sending nightly recaps to document activities and compliance status. Become a pivotal part of City Wide Facility Solutions by ensuring our standards are upheld every night. Apply today and step into a role where your expertise in janitorial services and commitment to excellence will be highly valued and rewarded. Requirements High school diploma required or equivalent experience in commercial janitorial services industry. Three years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations. Proven experience in janitorial supervision, with a strong focus on quality control. Excellent leadership and time management skills. Familiarity with cleaning equipment and technologies. Ability to work independently and make informed decisions. Bilingual abilities are advantageous but not required. Strong planning, organization skills, and attention to detail. Excellent communication and interpersonal skills. Must be innovative and strive for continuous process improvement. MS Office, Internet skills required We believe character and attitude is a much more effective indicator of success in this role than any kind of prior experience. If you are trustworthy, energetic, and detail-oriented, we would love to have you join us in building our team together. Bilingual in Spanish is a must, and previous experience managing contractors / vendors are helpful. Benefits Paid Training Car Allowance Company cell phone Dental & Vision options Life Insurance Health Insurance Paid Vacation Accrual

The Nevada State Contractors Board is seeking a qualified candidate for the position of Compliance Investigator. Successful candidate will be investigating complaints against licensed and unlicensed contractors involving alleged violation of Nevada law that may involve workmanship, financial matters, and administrative violations. Duties and Responsibilities May Include, But Are Not Limited To:  Respond to complaints from consumers, contractors, suppliers, or public agencies.  Investigate workmanship standards, failure to pay allegations, and various administrative violations related to residential and commercial construction projects.  Gather and evaluate evidence such as contracts, bid documents, workmanship standards, building permits, business license information, worker’s compensation and Employment security records and any other relevant documentation.  Coordinate possible case resolution by conducting meetings and facilitating other corrective action.  Prepare investigative memorandum and other investigative reports as required.  Prepare, read, and understand legal and court documents and indentify case relevant information.  Identify situations in which life/safety hazards exist and quickly coordinate appropriate jurisdictional authority and corrective action.  Prepare case files for disciplinary proceedings and testify at administrative and judicial hearings. Requirements Qualifications:  Be at least 21 years of age, a citizen of the United States and possess a valid Nevada Drivers license and be insurable as a driver under a motor vehicle liability.  Possess four (4) years of full-time work experience conducting investigations or building inspections; or a Bachelor’s degree from an accredited college or university with a major in pre-engineering, construction inspection, construction technology or related area of study; or the equivalent combination of training, education and experience.  Demonstrate knowledge of the provisions of NRS 624 and the building codes for use in Nevada.  Complete annually at least 16 hours of training related to construction. Comply with the Code of Ethical Standards as prescribed in NRS 281A.400 and submit to the Board a completed set of fingerprints and written permission authorizing the Board to submit those fingerprints to the Nevada Records of Criminal History for submission to the Federal Bureau of Investigation for its report policy obtained by the Board.  The successful candidate must successfully pass the Construction Management Survey Exam (CMS), administered by the NSCB within the first year of employment. PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must be able to move safely about construction work sites. Mobility to work in a typical office setting, use standard office equipment, operate a motor vehicle to attend meetings and inspect properties; strength and stamina to inspect various residential, commercial, and industrial properties or other facilities; vision to read printed materials and computer screen; and hearing and speech to communicate in person or over the telephone.  Frequently required to talk or hear; stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; regularly lift and/or carry up to 10 pounds; frequently life and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job included close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Benefits SALARY AND BENEFITS Position Salary Range: is $60,000 - $84,261 annually. Benefit package includes Medical, Dental, Vision, 401(a) and 457(b) pension plans. The Board is a quasi public agency and employees are not participants in the P.E.R.S. retirement program. Send resume to: recruit@nscb.state.nv.us.

Collections Account Manager          Do you have a background in management, sales, customer service, customer retention, call center, collections, or a related field?  Would you enjoy earning a great income while helping customers with an industry-leading credit program? Growing national automotive consumer finance company! Collections Account Manager career opportunity! Rewards for Collections Account Manager:                   $18.00 -$22.00 hour + monthly bonus up to $2,000.00! Annual compensation: $50,000.00 - $70,000.00 Great benefits & paid time off Career growth to Manager or Specialist Industry-best customer program 36 years in business Growing national company      Responsibilities for Collections Account Manager:                 Collections account management Assist with lending/credit origination   Help ensure branch compliance   Demonstrate a high level of customer service  Work with consumer finance software Attend ongoing training classes       Hours for Collections Account Manager:                 Full-time (40 hours) 100% onsite No Sundays Work most Saturdays (shorter day) with a weekday off Location hours: Monday - Friday 9-7, Sat 9-4 Shifts will vary Overtime as needed (OT pay) Collections Account Manager Requirements:                 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience Good communication, computer & customer service skills Able to work the hours listed & 100% onsite Able to pass a background check   Keywords: Collections, Customer Retention, Call Center, Collection, Consumer Finance, Credit, Lending, Account Management, Portfolio Management