Chief of Staff

About Us At Tutored by Teachers, we believe that when you put a teacher in front of a student, magic happens. Backed by some of the biggest names in EdTech including GSV, A-Street Ventures, and TMV, we are on a mission to close the opportunity gap. We are building out our small but mighty BizOps team to help usher the company through stellar growth (300% CAGR and profitable) as we drive outcomes for tens of thousands students and teachers. As a member of the BizOps team, you will work closely with the co-founders on critical questions and the toughest challenges related to both our near-term and longer-term success. You are a strategic self-starter that can execute in a high growth start-up environment with multiple priorities; quickly seeing the bigger picture and knowing what is required in order to bring that picture to life. You simplify and quickly execute because we are building the plane while we fly it. In your eyes, no problem is too big or too small; you are always up for the challenge and are continuously raising the bar. You are willing to serve in a player-coach role; rolling up your sleeves to get the work done. If this is you, come join us on our mission to close the opportunity gap! The Role As Manager / Sr. Manager, BizOps (Strategy and Ops) you will: Become an expert on the business and the outcomes machine we've built across people, process, and technology Become an extension of the co-founders by overseeing and executing cross-functional initiatives with aggressive follow-up and communication Embed with operating teams to Identify and implement process improvements to streamline operations Conduct speedy but thoughtul analysis for high ROI executive decision support ranging from deal evaluation to performance marketing decisions to teacher compensation to AI roadmap Help establish rhythm of business by regularly analyzing key business metrics to identify actionable trends and insights Build compelling presentations for Board meetings, current clients, and internal stakeholders Develop and maintain dashboards and reports to track performance and inform decision-making Conduct market research and competitive analysis to identify new growth opportunities ranging from partnernerships to M&A Requirements Minimum of 3 years of experience in operations, consulting, corporate strategy, or similar roles; MBA is a plus Demonstrated experience in a high-growth environment Strong strategic thinking skills with the ability to translate strategy into actionable plans Excellent communication and influencing skills, comfortable working with executive leadership Ability to thrive in a fast-paced and ambiguous environment, shifting priorities as needed Passionate about education and committed to closing the opportunity gap Traits We Want to See in Everyone: Adapted from Carrol Chang, CEO of Andela Low ego, low drama, servant leader. You share credit, take blame. You like being wrong because it means someone else had an even better idea.  One team mentality. You break silos across teams. You put the company and mission first above your team alone. Great listener, hungry for feedback. You’re always seeking to improve – our product, our business, yourself. You solicit diverse opinions and deeply listen. Owner, not renter. You see a problem, you fix it or find someone who will. The buck stops with you. Player-coach. You fly high (create strategy) AND low (know the details that matter). You roll up your sleeves and get scrappy. You do this without micromanaging, empowering your team while actively engaging in important details. Business problem solver. You’re not just a functional expert; you consistently get praise for approaching your function through the lens of solving business problems. Information worker. You aggressively, directly, and succinctly communicate up, down, left, and right using the right channels. Benefits We currently offer the following benefits: 100% healthcare coverage for you and your family Access to 401k to help save for the future Well-rounded wellness benefits including access to free and low cost mental health resources and support services Fully remote work environment Company-owned laptop + home office equipment Annual in-person team retreats Unlimited vacation policy after year 1 to help recharge Tutored by Teachers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let us know.

Full-Time Loan Servicing Officer Industry: Non-profit organization specializing in SBA 504 loans Compensation: Competitive annual salary commensurate with experience + full benefit package that includes a generous IRA contribution (see below for details) Location: Tallahassee, FL Summary of Mandatory Qualifications: High school diploma or equivalent At least one (1) year of professional experience as an administrative assistant, executive admin assistant, paralegal, or a specialist in banking or real estate Ability to work full-time Monday – Friday, 8:00am – 5:00pm, in our Tallahassee, FL office Ability to pass a rigorous background check   ~~~ About Us: Florida First Capital Finance Corporation (FFCFC) is a self-sufficient non-profit organization with offices throughout the State of Florida, Alabama and Georgia. At FFCFC, our mission is to drive economic development and job creation by helping small businesses access capital through the SBA 504 loan program. We are especially proud of our goal to increase lending assistance to minority, rural, and women-owned small businesses. FFCFC is a stable and growing non-profit organization, and we have a lot of pride in our achievements and in our mission. Our workplace is a smaller office environment, so you get to know everyone in the office (i.e. you won’t be “just a number”). About the Opening: We are seeking motivated Commercial Loan Servicing Officers to join our team. These individuals will be responsible for helping monitor the compliance status of  our funded SBA 504 loan portfolio and assisting in requesting and obtaining required documentation on a daily basis. Industry knowledge will come with time and training, but there are a few non-negotiable skills and traits we are looking for. We think you’ll succeed in this role if you are someone who: Is extremely detail-oriented Is adaptable and willing to switch gears as the situation changes Has high integrity and discretion Is smart and trainable Has a strong work ethic Is proactive and has a sense of urgency Loves working as a team player and collaborating Is very responsive to customer requests Is looking for more than just a "job" and wants a stable career with a growing company Wants to work for a company that has a higher purpose than simply making a profit Currently lives in Tallahassee, FL If these qualities describe you, please read on! ~~~ Essential Functions for This Role: Learn and retain program details and requirements to appropriately service SBA 504 loans Accurately organize documents, keeping in mind federal requirements, internal policies, naming conventions, etc. Utilize all Microsoft Office products and learn FFCFC's internal web-based programs Consistently communicate and follow up with borrowers as needed Requirements This job might be for you if you: Have at least one (1) year of professional experience as an administrative assistant, executive admin assistant, paralegal, or a specialist in banking or real estate Have a high school diploma or equivalent (required) Are computer-savvy and have a high proficiency in Microsoft Office Have professional communication skills (phone, email, and messaging) Have prior experience with reviewing loan files to determine compliance issues (helpful, but not required) Available to work full-time Monday - Friday, 8am - 5pm, in our Tallahassee, FL office Already live in the Tallahassee, FL area or are willing to relocate (especially if you have ties to the area) Are OK with working in an office setting the majority of the work week (note that occasional work-from-home days could be an option after your training is completed) Can pass a rigorous criminal background check ~~~ Benefits Here at FFCFC, we understand that highly satisfied employees are key to a thriving business. This is why we offer: Annual salary commensurate with experience A workplace culture that supports collaboration, teamwork, training, and professional growth A tight team environment where you get to know all of your colleagues Health insurance through Capital Health Plan (100% employer paid for the employee, partial coverage for family) Dental insurance that is 100% employer-paid Optional vision insurance Life and long-term disability insurance (100% employer paid) Voluntary flexible spending account (FSA) Simple IRA contributions by employer, typically no less than 20% 12 vacation days and 10 sick days accrued each year Seven (7) paid holidays each year Flexible, full-time work hours (occasional remote work can be discussed) If you think you’d be a good fit, we’d love to see you apply! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are ADA compliant and an E-verify employer.

About Pinch Pinch is a tech-enabled marketplace empowering healthcare entrepreneurs to launch and grow thriving aesthetics practices without leaving their day job. We’re building a startup that helps Nurse Practitioners focus on delivering aesthetics services to clients in the comfort of their own home. Pinch is founded by a surgeon and a former SpotHero executive, funded by Chicago’s top venture capitalist firms, scaling quickly and looking for a key leader to join our team. Role Overview We’re seeking a highly driven, analytical, and execution-focused Director of Strategy & Operations to serve as the right hand to our CEO. This is a high-ownership role for someone who thrives in both strategy and execution—able to zoom out to see the big picture and dive in to get things done. You’ll be responsible for launching and scaling new markets, owning data and reporting, and driving strategic projects from ideation to delivery. You’ll get to act as a strategic thought partner to the CEO, providing analysis, insights, and execution support across the business. Key Responsibilities Market Launch & Scaling Lead new market launches end-to-end—planning, execution, and post-launch growth in partnership with supply, demand and operations teams Run weekly business review and monthly retros for market performance Own ideation, experimentation and strategies to accelerate market growth Own the playbooks and project management for scaling nationally Data & Analytics, Reporting Project Management, & Planning Own from ideation through development and analysis all company dashboards, KPIs, analytics (Looker, Google Sheets, PostHog) and ad-hoc financial analysis Ensure the business is running on accurate, timely, and actionable data the team understands Lead or assist with business reviews, retros, and planning sessions Work closely with CEO on financial planning and analysis Lead and own Special Projects Drive strategic initiatives from idea to launch—structuring ambiguous problems, identifying opportunities, and delivering results. Types of projects may include: Developing strategies to increase provider utilization  Optimizing workflows to help internal teams have more impact Building strategic partnerships to expand client acquisition Playing product manager on select technology projects Researching new services offerings for clients or providers Leveraging SaaS tools and AI to automate repetitive processes Owning a recruiting process to onboarding new team members Optimizing our unit economics and internal processes  Owning the new product pipeline Requirements Qualifications 7 to 10+ years of high growth startup experience and 2+ years of consulting/banking Proven ability to launch and scale initiatives in ambiguous, fast-moving environments Exceptional analytical skills and P&L fluency Strong project management skills with a track record of delivering cross-functional results Clear communication and executive presence; able to influence at all levels. High bias for action, resourceful, and comfortable rolling up your sleeve Fluent in software and process optimization (e.g. Notion, Zapier, AI tools) Excited to work hard, have startup scrapiness and get stuff done fast Excited to work in person and also able to work effectively remotely  Open to occasional travel to support business initiatives across the country Benefits Why Join Pinch Excited to scale a startup focused on empowering healthcare entrepreneurs High autonomy and visibility, reporting directly to the Founder/CEO Work at the intersection of healthcare, technology, and entrepreneurship Equity upside and growth opportunity in a high-velocity startup Work with a passionate, hard working, nice and smart team every day Compensation & Benefits Cash compensation for seed/Series A startup+ equity commensurate with experience  Good health, vision, dental benefits with more coming very soon Flex PTO + hybrid work environment Free and discounted aesthetics treatments

FULL TIME | 8-HR SHIFT | AM SHIFT  Pay range: $23/hr - $33/hr. We have an opening for an experienced, certified Medical Coder. CCS required. What We Do: Charter Oak Hospital offers compassionate and individualized treatment for mental health and substance use disorders. We believe in a patient-centric approach, where every treatment plan is tailored to meet the specific needs of each person who walks through our doors. What You’ll Do: The coder is responsible for correctly and timely coding of all medical record; manage daily workload, follow up on missing charts, review charts to determine correct procedure and diagnosis codes, and other projects as assigned. Join us in making a meaningful impact in the lives of those we serve!  Aurora Charter Oak Hospital has been delivering Behavioral Health Treatment Services for over 83 years. We are located on 10 acres of beautifully landscaped grounds in Covina, California. Covina is about 22 miles east of downtown Los Angeles, in the San Gabriel Valley, close to 10, 60 and 210 FWY.  EEOC Employer.  Aurora Charter Oak Hospital does not discriminate against any person on the basis of race, color, national origin, sexual orientation, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment.    The company participates in the E-Verify program. Follow the link for additional information. E-Verify: http://www.uscis.gov/e-verify Requirements Education & Experience: ·         Certified Coding Specialist (CCS) required ·         Bachelor's degree preferred with coursework in Medical Terminology/Anatomy and Physiology ·         One year coding experience using ICD-10 and ICD-10 PCS required ·         Psych and Chemical Dependency ICD-10 and ICD-10 PCS experience preferred Benefits Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Magnolia Home Inspections, is looking for a dependable team player responsible for protecting home buyers through accurate and consistent testing. The role of Environmental Technician is a vital support role. Extensive training is provided during your first week of onboarding with ongoing education opportunities as you build your acumen of helping the Magnolia team execute our mission of ‘Protecting, Preparing and Educating Home Buyers.’ In this role you are responsible for setting your daily schedule, professional communication with multiple parties, and performing consistent, accurate testing. The ideal candidate cares about accurate performance as it relates to protecting our clients. The ideal candidate is patient and takes responsibility for maintaining the company vehicle. A large amount of time is spent driving between inspection sites to perform environmental testing in addition to helping onsite with home inspections. The Environmental Technician will be responsible for: · Professional, friendly communication with clients, teammates, and Realtors · Adhering to EPA guidelines · Managing, tracking, and caring for all equipment and applications · Managing test results and uploading with accuracy · Assist Home Inspectors with photographs and documentation · Occasional equipment pick-up on Saturday may be required The Environmental Technician will enjoy: · Technical training · Team support · A consistent work schedule, in a values-driven culture · A long-term position with stability · A company issued vehicle · 7:30am to 3pm work schedule (Monday – Friday) Requirements The successful Environmental Technician candidate will: · Be prepared to spend 3-4 hours driving daily · Pay attention to details · Be required to lift equipment, climb stairs/ladders and occasionally fit into confined spaces Benefits Benefits: Health insurance stipend Paid time off Paid training Team profit-sharing Company truck Flexible schedule Fuel card

The EVP, Client Partnerships will champion a unified, best-in-class client experience across Mod Op’s diverse strategic business units. This senior executive will drive consistent, strategic, client-first service delivery across full-service, digital, B2B, and B2C teams.  As Mod Op evolves into a truly integrated agency under the “One Mod Op” model, the EVP will align account and project management teams under a unified, client-first vision, providing the clarity, consistency, and leadership needed to deliver exceptional client outcomes that drive growth, retention, and profitability.  Essential Functions Client Experience Strategy & Leadership   Define and implement a scalable, client-first strategy that balances consistency across SBUs with flexibility for client needs.  Champion a unified “One Mod Op” vision that delivers seamless, integrated solutions.  Lead, evolve, and standardize Account Management (AM) and Project Management (PM) functions with clear roles, KPIs, onboarding, and training.  Cross-SBU Growth & Collaboration   Break down silos and incentivize cross-selling of integrated solutions.   Align pricing, scoping, and delivery to support multi-service engagements.   Partner with SBU and Growth leaders to align goals and metrics with overall revenue and client satisfaction targets.   Drive shared purpose among previously siloed teams to deliver integrated, client-first solutions.  Team Leadership & Development  Build and lead a high-performing Client Services organization spanning Account Managers, Client Success leaders, and Project Managers.  Lead the transition from fragmented, SBU-specific teams to a unified Client Services group with shared standards and culture.  Recruit, develop, and retain top talent with consultative selling, strategic client leadership, and strong business acumen.  Implement onboarding, training, and performance management programs that promote consistency, accountability, and growth.  Operational Excellence   Design and roll out unified processes and systems for managing the entire client lifecycle—from lead to close to delivery.  Standardize tools, processes, and reporting to reduce duplication, errors, and forecasting gaps.  Collaborate with Growth, Finance, and Technology teams to ensure systems enable client-first goals.  Client Feedback & Continuous Improvement   Establish structured client feedback programs, including NPS, win/loss interviews, and leadership check-ins.   Use client feedback to inform service development, training, pricing, and operational improvements.   Regularly share insights and recommendations with Executive Leadership.   Develop a strategic plan for Client Partnerships to drive cross-selling of Mod Op’s full suite of services (creative, technology, media, events).   Recruit, structure, and lead a senior account and project management team capable of managing complex, multi-channel client relationships.   Establish operational processes, reporting, and KPIs to manage SBU performance and client outcomes.  Key Goals / Success Measures   Consistent, high-quality client experience across SBUs   Improved client satisfaction scores (NPS, retention)   Increased cross-SBU revenue and multi-service adoption   Significant organic growth through better cross-selling and consultative client leadership   Successful unification of disparate SBU teams into an aligned, client-first Client Services organization   Reduced operational inefficiencies and duplicative work  Strong employee satisfaction and retention in AM and PM roles  Aligned, client-first growth processes and systems  Requirements Required Experience & Expertise  15+ years of senior account leadership at a large, growing agency, with success in entrepreneurial environments.  Proven ability to lead cross-functional teams spanning digital, traditional, B2B, and B2C service lines.  Experience leading client service organizations of 40+ people, ideally spanning multiple service lines or business units.  Track record of growing key accounts, driving cross-sell/upsell, and improving client retention.  Experience unifying AM and PM functions under consistent, scalable client experience frameworks.  Experience building or leading a PMO is a strong plus, with the ability to align project and account management practices.  Demonstrated skill in building and maintaining executive-level client relationships with industry gravitas and trust.  Adept at navigating and uniting strong, diverse personalities toward shared goals.  Comfortable driving change in complex, matrixed agency environments.  Leadership Style  Empowers teams with clear roles, goals, and accountability.  Skilled at unifying diverse teams into a high-performing, client-focused organization.  Capable of building alignment and buy-in across business units.  Hands-on leader who is both strategic and operationally savvy.  Skills & Competencies  Exceptional communication and stakeholder management  Expertise in consultative selling and growth strategy  Deep understanding of client lifecycle, account management, and project management best practices  Change management experience, especially in complex or acquisitive environments  Strong financial acumen to manage budgets, pricing, and profitability  Travel  Depending on location, this position requires up to 15-20% travel to other offices.  Benefits Health, dental and vision benefits 401k plus matching Life Insurance Generous time off plus December holiday closure When asked what they love about working at Mod Op, we hear: “I feel I can be myself at work and it’s fun!” -MV “The caliber of the clients/brands we work with, knowing your work is seen by thousands of people, in many cases across the world.” -JC “We actually create videogames!” -AC “We have an all-star team, and it’s like playing in the pro-bowl every day!” -MW “Opportunities to always learn from and work with the best and the brightest.” HW “Mentors and opportunities for growth.” -KB   Mod Op believes in teamwork, client collaboration, powerful storytelling, stunning design and thoughtful problem-solving. Our clients represent a breadth of industries, and every project presents new and interesting challenges. We would love for you to join us! Mod Op, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.