Home Care Community Liaison - Clermont County (Milford)

Customer Experience Service Manager – Barefoot Sound Location: Barefoot Sound Portland Job Type: Full-time Reports to: CEO & CTO Job Summary Barefoot Sound is seeking an experienced Customer Experience Manager to oversee and manage all aspects of customer support, technical service, and warranty/repair operations. This role is responsible for ensuring high-quality service delivery, maintaining customer satisfaction, and improving internal service processes. The ideal candidate will have a strong technical background in professional audio equipment, excellent problem-solving skills, and experience leading a service team. Key Responsibilities Customer & Technical Support • Manage and respond to customer inquiries, service requests, and technical support issues. • Develop and implement efficient troubleshooting and repair procedures to minimize downtime for customers. • Maintain strong communication with customers regarding service timelines, repairs, and warranty claims. • Experience with Zendesk and Trello Administration is strongly preferred. Service Operations Management • Oversee the repair and warranty process, ensuring timely resolution of issues. • Track and analyze service data to improve response times and service quality. • Manage service inventory, including replacement parts and repair components. • Develop and enforce service policies, ensuring compliance with company and industry standards. Team Leadership & Training • Supervise and support service technicians and customer service representatives. • Provide training and technical resources to internal teams and external service providers. • Work closely with engineering and production teams to provide feedback on recurring product issues. Process Improvement & Documentation • Continuously improve service workflows to increase efficiency and reduce service costs. • Maintain accurate service records, reports, and documentation. • Develop and update service manuals, FAQs, and troubleshooting guides for customers and internal use. Collaboration & Product Feedback • Work with the engineering team to report and analyze recurring product issues. • Provide insights into product reliability and potential areas for improvement. • Support production and quality control teams by relaying service-related data. Qualifications & Requirements • Bachelor’s degree in engineering, electronics, business, or related field preferred • Minimum of 5 years of experience in technical service, customer support, or repair operations, preferably in the pro audio or electronics industry. • Strong leadership skills with experience managing a service department. • Hands-on experience troubleshooting and repairing audio electronics. • Proficiency in soldering through-hole and surface mount components • Excellent customer service and strong communication skills for troubleshooting with clients. Both over the phone and email. • Strong ability to multi-task and prioritize service repairs and requests, integrating occasional VIP cases requiring high prioritization. • Comfortability working in windows terminal / PowerShell for remote firmware updates • Proficiency with service management software and CRM tools. • Strong analytical and problem-solving abilities. • Ability to work collaboratively across departments. • Product QC and testing for replacement parts for completed repairs. Preferred Qualifications • Experience in professional audio, recording studio equipment, or related fields. • Knowledge of electronic circuits, schematics, and test equipment. • Understanding of warranty and service logistics, including international service support. Compensation & Benefits • Competitive salary based on experience. • Health, dental, and vision insurance. • Paid time off and company holidays. • 401(k) retirement plan. • Employee discounts on Barefoot Sound products. How to Apply If you're ready to make your mark in the world of audio engineering and become part of the Barefoot Sound family, please send your resume and a brief cover letter detailing your interest and qualifications. In your cover letter, please include your relevant experience and why you are excited about joining our team.

The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing: • Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more • Help users reset passwords and related application activity • Answer questions about the program equipment and supplies • Review invoices and payment history with industry partners • Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable • Proactively call out to customers when needed for service-related matters • Participate in special projects and perform other duties as needed Requirements What Required Skills You'll Bring: • Good verbal communication • Cheerful and helpful attitude • Dependable and punctual engagement • Data entry skills What Desired Skills You'll Bring: • Pleasant telephone manner; excellent written and verbal communication skills • Strong PC skills, knowledge of MS Office Suite • Experience working with iPad tablet software and/or printer hardware • Strong problem solving skills • Ability to adapt to new information and procedures • Ability to handle challenging situations by exhibiting composure and empathy • Strong analytical and technical aptitude would be a definite asset

Dependable, Punctual, Ride Operators are needed at Pumpkin Station location in Del Mar. October 1st-30th. Training provided. Starting pay $16.50 hr. Fun easy job. Fill out applications at location. “Must be 16 years of age”. Accepting applications on site commencing September 19th through October (9am-5pm “ONLY”).

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path. Position Description: We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must! Wage: $10.00 per hour ($7.25 per hour during training) Requirements High School Diploma or GED is required Great Verbal and Written Communication Skills Working Knowledge of Windows Based Operating Systems including Google Chrome Can Demonstrate Product Knowledge once Nesting Period is Complete Ability to Adapt in a Fast-Changing Environment Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements. Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better), Operating System: Windows 10 (32-bit / 64-bit) or higher, RAM: 8GB or more. Webcam High speed internet access with download speed of at least 100 and upload speed of at least 10. Must have a desk/workstation in a quiet workspace Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST). Benefits Employment BENEFITS: Remote work. Remote training. For Full-time employees ONLY: Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected. 401(k) after 90-day probationary period if elected. PTO after 6 months of employment. NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open. Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Dependable, Punctual, Attentive, Ride Operators are needed at Pumpkin Station location in Mission Valley. October 1st-30th. Training provided. Starting pay $17.25 hr. Fun easy job. Fill out applications at location. “Must be 16 years of age”. Accepting applications on site commencing September 19 through October 20th (9am-5pm only). Location: West side of Mission Valley Shopping Mall near Target. 1288 Camino Del Reo N. San Diego, CA

EGG WORKS│EGG & I: Front of the House – Cashier/Host(ess) Egg Works │Egg & I is looking for motivated, dependable, and hard-working staff to join our team! We are looking to fill cashier/host(ess) positions at our ANTHEM LOCATION IN HENDERSON. Established in 1988 as The Egg & I, and expanded into its sister restaurants called the Egg Works in 2005, Egg Works is now the flagship breakfast joint in the Las Vegas area. Come join our award-winning team! We are currently looking for: Cashier/Host(ess) Compensation from $12 - $13/hr DOE Requirements Skills and Requirements included but not limited to: Check to ensure tables are cleared, cleaned and place settings are present; Greet each guest in a friendly and polite manner, smile and use eye contact and friendly gestures; When appropriate, inquire if coloring books and crayons are desired and distribute; Provide highchairs and special seating arrangements to guests as needed or as requested; Seat each guest in the appropriate section, rotate sections to ensure that Servers are not overwhelmed and tables are distributed evenly; Provide menus for each guest and remove unnecessary place settings. Inform guest of Server’s name and of daily specials; Inform Server of new tables seated in section. Return to cashier’s desk and mark table as occupied; Answer phone calls and handle guest inquiries Collect all forms of credit as it pertains to the payment of bills; Thank each guest as they leave the premises; Collect and distribute Server gratuities appropriately. Benefits Competitive pay, depending on experience. Paid training! Plenty of opportunities to grow with the company. Employee discounts