Customer Service $20-$25 per HR (San Diego and surrounding communities)

BOXCAR THEATRE is dedicated to supporting ground-breaking artistic visions through experience-driven productions for adventure seeking audiences. The company produces unique and immersive event experiences in San Francisco, including public performances, and private & corporate events. Our private and corporate events include holiday parties, team-building activities, client entertainment, weddings and birthday parties. BOXCAR THEATRE celebrates inclusion and is committed to workplace diversity. As a matter of policy, the company does not discriminate against race, gender, sexual orientation, age, physical ability, or any other articles of identity in our hiring practices. BOXCAR THEATRE holds the safety, well-being, and enjoyment of our performers, staff, and guests in the highest regard. The Event Coordinator Assistant is a part-time, non-exempt hourly position in the Management Office of Boxcar Theatre. Compensation is based on experience and performance. The position is not eligible for paid time off or other benefits. The Event Coordinator Assistant reports to the Event Coordinator and has no supervisory responsibility. The position works closely with Event Concierges, who are responsible for sales; the VP of Operations, who oversees event and venue operations; the Venue Director, who manages and facilitates the event space and staff; the Talent Manager, who manages talent coordination; the Event Managers, who oversee event execution; and the Food & Beverage Manager, who oversees food and beverage service. The Event Coordinator Assistant is responsible for working alongside and according to the needs of the Event Coordinator to assist in capturing event details and organizing all aspects of a private event from the time when a contract is signed to the moment the doors open. They also work closely with our catering vendors, and help manage post-event follow up. The ideal candidate is organized and detail oriented. They are skilled at following directions, as well as their own initiative, to accomplish tasks on - and ahead of - deadlines. They are a personable relationship manager and comfortable upselling clients to additional services and packages. The Event Coordinator Assistant must perform the following tasks to the highest standards: Provide exceptional hospitality around the the principals of 5-star service Project and cultivate a professional manner with an emphasis on teamwork, hospitality and guest experience Deliver on established departmental goals; policies & procedures; budgets; and schedule deadlines Monitor Client and Guest Satisfaction Reports as assigned, and recommend actions to improve results Maintain good communication and working relationships with all departments, colleagues, clients and guests; building relationships, managing conflict, and fostering a positive working environment Ensure accuracy in documentation, financial transactions, and other administrative tasks When assigned, assist the Event Coordinator by acting as the primary client relationship manager after a Letter of Agreement is signed, gathering requirements, communicating updates and managing expectations leading up to the event Assist in determining a client’s catering needs, sharing menu options, coordinating pre-event tastings and creating a Banquet Event Order, and identifying opportunities to upsell or drive additional revenue where appropriate Along with the Event Coordinator, work with Boxcar’s VP of Operations, Venue Director, and Talent Manager to help develop an event plan and identify staffing requirements, trouble-shooting when necessary Assist the Event Coordinator as they serve as the primary conduit between the client, vendors, and Boxcar’s event management team: gathering operational requirements, circulating those requirements internally, managing placement and fulfillment of the Catering and other vendor orders, and clearly communicating event timeline and logistics back to the client As assigned, proactively communicate with the client through the event planning process, coordinate additional site visits, direct event setup, organize vendor and staff communication, provide a pre-event tour with the client, and successfully hand over the relationship to the Event Manager for day-of event execution, remaining on-call as needed for day-of support Help manage post-event follow up by requesting feedback, sending thank you cards, and updating event testimonials for future marketing purposes Demonstrate flexibility and the ability to improvise at a moments notice Primary Duties Include: Create detailed floor plans and seating layouts Prepare, format, and print menus, signage, and other event materials Support the preparation, updating, and distribution of Banquet Event Orders (BEOs) Maintain catering trackers, and record all dietary restrictions and service details Participate in and help coordinate final walkthroughs with clients and vendors Organize and maintain event files for accessibility and archival purposes Provide logistical support to the Event Coordinator and clients for pre-show receptions, Gatsby events, corporate functions, private celebrations, and weddings Assist with event set-up, including catering stations, décor, and printed materials Greet and assist clients, vendors, and guests with professionalism and courtesy on event days Take thorough notes during meetings and walkthroughs to ensure accurate documentation of all details Contribute to the creation, refinement, and updates of the Event Coordination Manual and SOPs Provide administrative support including scheduling, email correspondence, and vendor follow-ups When assigned, fully coordinate smaller-scale events (e.g., Gatsby Parties and Pre-Show Receptions) OTHER DUTIES AS ASSIGNED Necessary Qualifications: 1 year of event planning, coordination, or management experience 1 year experience working in a client or vendor-facing role Excellent time management, organization and communication skills Ability to build personable and productive business relationships with clients, vendor and internal stakeholders Proven track record of assisting in managing multiple projects independently

At Perry Weather, we’re at the forefront of providing innovative weather safety solutions. Thousands of users trust our fast-growing weather safety platform across various industries, including school districts, cities, universities, golf courses, professional sports, and more. Our cutting-edge software and connected hardware empower organizations to make rapid decisions when faced with weather disruptions, ensuring the safety of individuals and the smooth operation of activities/events. We’re seeking an enthusiastic, solutions-oriented, tech-savvy Customer Support Representative. As a Customer Support Representative, you will be on the front lines with customers, providing guidance in troubleshooting hardware and software issues, responding to common customer questions, and closing each interaction with a satisfied customer who has been provided with a timely resolution. Key Responsibilities: Respond promptly to customer inquiries via phone and email Remotely troubleshoot and resolve platform issues, hardware unit issues, and escalating complex cases when needed Guide customers through hardware installation and account configuration Accurately document customer interactions and next steps Identify problem trends and report to the appropriate teams Expect your responsibilities to evolve as we grow — we value people who can adapt and thrive with change Requirements 1+ years in a customer or technical support role (experience in a SaaS, IoT, or technology company is a plus) Strong technical aptitude and troubleshooting abilities Demonstrated capacity to multitask and prioritize in a dynamic environment Customer service mentality and empathy during problem resolution Ability to understand and communicate technical issues in easy-to-understand language Strong verbal and written communication skills Willing to be onsite at our Dallas office, Monday through Friday Highly organized with a keen eye for detail Experience with CRM or support ticketing tools (preferred: HubSpot, Zendesk, or similar) Benefits Casual work environment. We're located in the vibrant Dallas Oak Lawn neighborhood. As a note, our team is in office M-F!  Comprehensive benefits. We offer competitive health insurance plans, 401(k) with employer matching, and a suite of voluntary benefits. Engaging culture. Monthly All-Hands, fun events like Office Olympics, happy hours, and more. Grow with us. We’re growing rapidly, and yet we have a massive amount of work and opportunity ahead. We are looking for difference-makers. Note: We value in-person collaboration; therefore, remote work is not an option. This role is fully onsite, Monday – Friday.

craigslist seeks User Operations team members to: improve the CL experience for as many users as possible help mitigate spam, fraud, and other terms of use violations process email and phone support queues develop and maintain user "help" resources curate user feedback for technical staff moderate discussion forums This position requires: 1-2 years of high volume user/customer support experience self-starters with a track record of hard work, adaptability, productivity the ability to juggle multiple tasks and shift focus often and with ease analytical, pattern recognition, and troubleshooting skills proven ability to effectively collaborate with others to achieve common goals skilled written and verbal communicators who value a diversity of perspectives sound judgment and impeccable discretion Positive consideration will also be given for any of the following: experience addressing spam, scams, phishing, harassment, trust and safety, or related issues basic knowledge regarding MacOSX, web browsers, IP addresses, and related concepts demonstrated interest and ability to expand technical skills and knowledge scheduling flexibility (early morning, evening, weekend) craigslist offers: an unusually philanthropic company mission and philosophy a small team (~50) of fun-loving, smart, interesting, idealistic people non-garden-variety tech challenges at billions-of-page-views-per-day a tech nirvana, free from VCs, MBAs, sales, marketing, biz dev, or pivoting big company stability and benefits -- w/o the dysfunction and despair competitive market rates for you -- free classifieds for humanity craigslist benefits include: 100% paid (including eligible dependents) health and dental insurance craigslist-provided health reimbursement account ($4K-$10K) 3-to-1 match on employee charitable donations (up to 10% of salary) 401(k) matching program (up to 6% of salary), with immediate vesting 4 weeks paid time off; 10 paid holidays wellness stipend (up to $150/month) Please note: Candidates must be authorized to work in the United States without sponsorship. Interviews are being conducted virtually. All craigslist staff are currently working from home. To apply, please send a cover email highlighting your experience and interests as they relate to this position and paste your plain text resume into the body of the email with USER OPERATIONS in the subject line. No attachments please. craigslist is an equal opportunity employer. craigslist policy prohibits discrimination based on age, genetic information, marital/domestic partner status, medical condition (including cancer, genetic characteristics, or AIDS/HIV status), mental or physical disability, national origin and ancestry (including language use and holding a driver's license granted under Vehicle Code section 12801.9), race and color, creed, religion, sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity/expression, sexual orientation, weight, height, military/veteran status, or any other characteristic protected by federal, state, or local laws.

CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will be responsible for handling inbound and outbound calls, answering questions and inquiries, troubleshooting problems and handle complaints regarding products or services. Additionally, agents are responsible for making outbound calls to set appointments and gather survey data. This is a short term position and may only be a few weeks or months of work. Essential Functions: Answering phone calls from customers professionally and responding to customer inquiries and complaints Required researching information using available resources Handling and resolving customer complaints regarding product sales to customer service problems Providing customers with the organization’s service and information Processing forms, orders, and applications requested by the customers Identifying, escalating priority issues and reporting to the high-level management Routing inbound calls to the appropriate resources Following up with complicated customer calls where required Completing call notes and call reports as necessary and updating them in the computer Obtaining and evaluating all relevant data to handle complaints and inquiries  Recording details of comments, inquiries, complaints, and actions taken Managing administration, communicating, and coordinating with internal departments Requirements Experience working with Emergency Management or 911 Dispatch Preferred High school diploma or equivalent Flexible schedule open availability to work 24x7 (hours to be determined)   Experience in dealing with the public over the phone   Proficient in Outlook, Microsoft Suite which includes Word, Excel, etc. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings. Able to react effectively and calmly in emergencies Able to maintain customer confidentiality The ability to make decisions. The ability to handle multiple tasks while working in a fast-paced environment and meet deadlines Ability to deal with high pressure CDR Emergency Management is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

The job is setting appointments with potential customers to receive an estimate from our company for home improvements. We offer a 3-day paid training and you will be using an outbound dialer system with warm leads. We offer: -Base pay along with commissions, monthly bonuses and daily cash spiffs Our marketers are making weekly between $700-$1000 with base, commissions with monthly bonuses and cash spiffs included. -Medical benefits including dental and vision (Dependents Included-Medical benefits including dental and vision (Dependents included) -401k -Weekly and monthly bonuses as well as daily cash spiffs on top of your hourly pay$$$$$$$ -Paid training Experience is not necessary but always a plus. All you have to do is show up with a positive attitude and solid work ethic. We are a second chance company where your hard work is rewarded. This is not your average telemarketing job. People make good money here and we are not a high turnover company. If you're looking for a place to call home and build a future...come, check us out. THIS IS IN OFFICE NOT REMOTE!!!!!

The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing: • Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more • Help users reset passwords and related application activity • Answer questions about the program equipment and supplies • Review invoices and payment history with industry partners • Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable • Proactively call out to customers when needed for service-related matters • Participate in special projects and perform other duties as needed Requirements What Required Skills You'll Bring: • Good verbal communication • Cheerful and helpful attitude • Dependable and punctual engagement • Data entry skills What Desired Skills You'll Bring: • Pleasant telephone manner; excellent written and verbal communication skills • Strong PC skills, knowledge of MS Office Suite • Experience working with iPad tablet software and/or printer hardware • Strong problem solving skills • Ability to adapt to new information and procedures • Ability to handle challenging situations by exhibiting composure and empathy • Strong analytical and technical aptitude would be a definite asset